PayTM Mobile Solutions Complaints & Reviews

I had purchased Surya Gas Stove With 3 Burners (Name as mentioned on website) on 18th August 2015

Order No. [protected]

Received it around 25th August 2015 in damaged condition, so i requested return of the product.

To which Paytm replied that they don’t have reverse pickup service in my area so I need to send it to seller and they will pay the courier charges. Later to which they confirmed...

Order id-[protected] my experience with paytm is getting worse day by day as its services are getting horrible. I ordered a product(iron) when there was discount on it but a wrong product(diabetes testing kit) was delivered to me and that too after so many days of expected delivery date. when i asked to deliver my original product they refused and asked me to reorder it but till then there was no discount on that so they asked me to order...

Payment showing sucess for me...but i dnt receive any recharge from paytm.. when i tryed to call the paytm custmer care..they are nt responding..and im trying call bsnl so they said to contact paytm only... and when i tryed to contact patym they are nt all responding...

Bank Txn ID: PAYTM.1213.[protected]Paytm Cash Txn ID[protected] 22:35:58 They are the details what have been displaying in Paytm mentioning the amount has successfully transferred to my bank account however it is not reached. I have sent so many mails (almost 40) mails as I don't have any other means to reach the Paytm customer care. None is helping me and misguiding me or asking the same questions again and again. They have...

I have booked a bus ticket from chennai to bangalore via PAYTM to Roadlink Travels for 2nd October. But before 3 Hours there was a call from Roadlink travels about the Bus cancellation due to Breakdown, immediately i have made it to book tickets by directly contacting another bus operator.
When i applied for Refund to PAYTM, there was a reply stating that bus operator is denying about the cancellation hence bus ticket amount could...

Thsi is on PAYTM who is not responding to provide Transaction Reference No for the transaction done via PAYTM.And PAYTM has no customer care No and these people are not responding to the emails from last 3 days. I had raised 3 service requests to get the transaction reference No which starts with PMGW ut there was no proper response from PAY TM Executives and there is no proper customer care no connecting to the speak to executive. So, please...

Dear Sir, I received the defective Gas cook top from paytm.com and even after complaining to [protected]@paytm.com, my complaint is not resolved. Product was damaged and if i on the stove it gets flame from starter and gas smell is coming from stove.Please replace the item immediately contact with paytm Order No is[protected] Ticket #[protected]: MPtkt - Damaged product received in Paytm...

I have ordered Lloyd LS19A3FX 1.5 Ton 3 Star Split AC (White) on OCT 14 with order number [protected]. They haven't taken any action till OCT 26. When I have written mail to them, they said order is shipped thru Blue Dart with way bill number as [protected]. But, when I have contacted BlueDart they said they haven't received any order with this Waybill and it is false number. Then I contacted Paytm. I am getting standard reply as...

I booked a bus from CHENNAI to BANGALORE, with Atlantic travels via PAYTM. On 16th oct 2015.. PNR-11537. Order id-[protected] My boarding Point is given as kiyambedu... and boarding time was 1.15pm..i reached koyambedu by 1.pm When I called operator he asked me to come near OMNI BUS STAND.. which is in koyambedu...i reached there by 1.15pm... when I called, he din't pick my call for a while.. later by 1.20pm he received my call and said...

I have placed order
Dongli Multicolor Solid Self Design Round Neck T-Shirt (10-11 Years)
Rs 799(Cashback 399 Rs)
Order No is :[protected]
12:56 pm, Oct 13 2015
Seller : Zebu
Blue dart courier : Waybill No : [protected] Reference No : [protected]

Paytm received & acknowledge my payment, Provided me a estimated Delivery by : 22-OCT-2015, but still after 6 days I have not received...

Dear Sir, I was done recharge my IDEA mobile through Paytm. Transaction Ref. No. [protected] on 27/10/2015 at 3:15PM. But recharge status shown processing since last 2 days. After this I am launched a cancel request to [protected]@paytm.com for returning my amount to paytm wallet. Request No.[protected]. But No body respond from PAYTM customer Care. and when I was send mail mail for waiting reply. every time same reply received. (...

Recharged for Vodafone number 7500*****01 on 28-Oct-2015 | 07:24 PM for INR 170. DC Transaction Number : 029172 Order Number : [protected] Recharged for Vodafone number 7500*****01 on 29-Oct-2015 | 01:17 PM for INR 222. DC Transaction Number : [protected] Order Number : [protected] I have tried to reach below numbers but ie the number is busy / no response Paytm Toll Free Number –[protected] / +[protected] Paytm New...

I had booked Mercedez-Benz for traveeling from Pune-Hubli. The travel details are attached. There are list of complaints on the travel: 1. The bus pick up was at 22:20 from Pune, Swargate, but they called me 2 hours before and said there would be no pick up from swargate and instead I had to report at Katraj at 22:30. I didn't get any pick up facility from bus operator from swargate, and I had to go all the way to katraj to report by...

I bought a washing machine Bosck Rs.33988. The transcation didnt go through from their end. It's gone from my credit card. I had informed them to cancel the order as soon as this happened. then after 10 days they said they received the payment. Then again i called explained stuff. then they cancelled the order. My transcation has been converted to emi's and every month I am paying for it. total amount is Rs. 33988. PLEASE REFUND. my money...

Order is cancelled but refund is not done by paytm of Rs 378.Customer care is so irresponsible giving time 5 to 6 days every time but no solution Every time very poor response.No one use that website for shopping.Because it is not customer oriented....

I have returned a product to paytm with [protected] order number on 1st October and till date i had not received any information regarding the receiving status of the product whether it is received by paytm or not.I also had mailed the courier slip but i did not get any response of my queries. so, please confirm me the status of refunding the amount for the product. i am attaching the courier slip with this please find attachment.
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Date-10/10/2015 I made a payment for Rs 550 through Paytm. The payment was made through PayTM wallet. The payment failed due to server issue after the money was deducted.I checked with Swiggy and after understanding that an order has not been placed I'm raising a ticket with PayTM regarding the issue. Since I paid through PayTM wallet, it's PayTM's responsibility to help me sort my problem. I hope this issue gets resolved ASAP... Its been...

I ordered a Sony hx60v point and shoot camera but after opening the parcel I got brick instead of camera and their was no product inside. They should understand that money worths to customers but they are telling we have generated the complaint please have patience. But they don't know how one should have patience after loosing rs20000. Please help me out....

Since last few months i am not able to log in... because when i try to login they ask for otp which is sent to my old number which i am not using right now i already gave you all the related stuffs to your company for security purposes.. You can also check my ticket number :[protected] On that time representative told me that I'll get a sms on new registered mobile number which i already given to him but didn't got any reply from that side Kindly...

There is no quality checking i am added money two times to the wallet with the same rupees 170/- one time added through web it is not added to my account adding details is Dear Customer, An amount of Rs. 170 has been debited from your A/C SB01002705 for an online transaction done at PayTM using CorpNet banking, Ref No:[protected] Thank you FROM Corporation Bank, Online Banking time Mon, Oct 12, 2015 at 1:44 PM and next time...