PayTM Mobile Solutions Complaints & Reviews

I had my paytm account with kolkata mobile number which I changed to my new number. After that I have been using it on regular basis. But now all of a sudden my wallet shows zero balance even when there are Rs. 2000+ in my account ( I added 3000 recently, out of which some was used in uber). I have no way to even login in my account as it asks for OTP, which is sent to my kolkata number, which I no more have. I could not talk to their customer care guys as the phone gets disconneting after selection of language itself. For raising a ticket on their site, we must login first! So There is no way to reach out to these guys and recover the money!!

Respected Sir,
My account is been blocked for no reason i have to made a electric city bill of 4250. But when am trying to access my account is showing blocked.. How silly..


Please help else i will raise a chargeback against the payment..

1) 1000
2) 1000
3) 1000
4) 1000
5) 500

Activate my account!!

Dear sir i recharged my tatasky on 24-10-15 of rs 500 through my credit card. but amount deducted but recharge failed. my amount neither credited into my credit card nor the payTM wallet. i asked the SBI credit card customer support but they replied that Paytm has claimed the amount. but paytm is saying transaction was failed. i dont know how can i solve this problem. today Paytm also removed the transaction history from my order history. i have already taken snapshot of the order history. order id is [protected]. kindly resolve the problem.

It's more than 10 days but paytm not giving my refund. I have sent many mails but no reply. T.L's are pathetic not able to provide me resolution. Prakash mehra committed Mr a week ago but now he never call me back neither come on call whenever I call on customer care. Feeling cheated.

To purchase Lee cooper shoes I tried for bargain in price but inspite of wasting more than 15 hours for consequtive 3 days which caused me a lot of mental and physical harrasmenrt.In this connection, I wrote to the company in a very positive way thrice but the Company did not care to resolve my problem. I want that the Company must compansate me for harrasing me in the matter. Please let me know which regulatory/controlling authority I should approach in this matter.

Dear sir, my paytm wallet amount was debited for following transactions..kindly refund my amount in paytm wallet ... 1) 49 Rs was debited for recharge and i could not get this recharge ... 2)19 Rs was debited from my wallet .let me know that why it was debited .. Kindly refer this screen shot and do the needful immediately .. Still now i am not getting any response from paytm.. G.Prabaharan [protected]

I make transaction of 23548 on 1 nov. but the transactionn is failed and amount is deducted from my account and it will not reflect upto know paytm is saying that they dont get money and sbi is saying thay have successfully transact my amount so please help me paytm is not a trustable site to the reviewsare worst ...and they even dont have any kind of tollfree no...and other number... my order no is [protected] please help

Hi All Beware of malware calls on behalf of paytm company. I have rasied an complain in morning and i got immediate call from 2 numbers possessing as Paytm. 1)+91 [protected] 2)+91 [protected] Please Be aware of the these numbers. These are all fake numbers asks for your credit card as a company representative they should have it. Thanks Rajat

I have made online purchase for Lifestyle gift card for Rs 1000 from PAYTM and a cash back was to be given back within 24 hrs of Rs 150. Its been since 72 hours now i have not got my cash back as well the order is not disptahced. I have lodged 5 complains with different ticket ids. But neither Paytm has cared to revert back. This is an harshment to customer and while calling on the customer care number it says your order is invalid and they have deducted Rs 1000 from my credit card. Hopeless Service from paytm. Please return my money back asap. Order number.[protected] Ticket complain no - Ticket ID[protected] Please lodge a complain for me and take necessary action asap. Regards Rajat Rahudkar [protected] rahudkar.[protected]@gmail.com

I bought two 500 gms herballife dino shakes for kids (order no-[protected] and [protected])through pay tm paying 1600 rs. but the company sent me 250 gms instead of 500 gms. I complained to the company and after one month they initiated reverse pick up through NUVO EX REVERSE PICK UP(AWB NO - PTM0361684, PTM0361686) on 16 sep 15. but till date, I was returned with the money.so I complained on consumer complaints yesterday(31 oct 15). in the evening, I got a call from PAYTM, no-[protected], refund verification head from Bangalore, named Rahul Gupta, employment ID no -RE852130, as told by him. he asked the details of my order and told me that he is going to refund by atm tfr, thus I have to share my atm details and otp sent in my no.i have done so and that bustard has swept 17000 thousand from my a/c. pls help me out. regards, dalia samanta [protected]

As i mentioned above this incidence was happened on dt 26 Oct 2013, I was just doing payment through PayTM, S i entered my debit card number and cvv and i rechecked this information again, the information was correct. So i clicked on the button of 'Proceed to pay'.. then it showed me error message, invalid details, so i tried again and after it showed me error ...failed transaction ... but my card details was correct which I entered My card was blocked, Now I'm unable to do any transaction through ATM machine. So, i request to you, pleaseun understand my issue and solve issue and please activate m ATM cum debit card as early as possible...

Actually i hadbooked the tickets at paytm site on 21/10/2015 for that day bus service agent cancelled trip for that day so i am not traveling the bus so i have raised 3 customers care tickets but i did not get proper response them and i did not get re-fund amount 1665 order my number is :[protected]

Hi, Good day to you, I ordered ([protected]) microwave oven through paytm on 17th Oct 2015. The expected delivery date was 26th Oct 2015 but it's not been delivered yet. I contacted them many times but i am not getting satisfactory response. Please help. Thanks, Ved

I had purchased Surya Gas Stove With 3 Burners (Name as mentioned on website) on 18th August 2015

Order No. [protected]

Received it around 25th August 2015 in damaged condition, so i requested return of the product.

To which Paytm replied that they don’t have reverse pickup service in my area so I need to send it to seller and they will pay the courier charges. Later to which they confirmed that they can pay max Rs 200.
When enquired with courier they to me that to courier it they will charge me around Rs 1000.
After lots of mail with paytm there was no result.
So I decided to get the product repaired on my own. So I contacted Surya for same and to my surprise they told me that there is no such model of Gas of Surya company. Means PAYTM has sold me fake product.
Then I fixed it somehow but found that the product is faulty. The Gas was producing flame at the knob (Which is very dangerous).
After continuous follow-up with PAYTM on 9th October 2015 I got mail from them that kindly keep the product ready for pickup. The product will be picked within next 3-5 days.
Still 20 days after no one had came to pick the product.
And to my mail to PAYTM every time I am getting same reply that kindly keep the product ready for pickup. The product will be picked within next 3-5 days.

Order id-[protected] my experience with paytm is getting worse day by day as its services are getting horrible. I ordered a product(iron) when there was discount on it but a wrong product(diabetes testing kit) was delivered to me and that too after so many days of expected delivery date. when i asked to deliver my original product they refused and asked me to reorder it but till then there was no discount on that so they asked me to order at higher price as they cant help. And it is not the first time when such kind of thing happened with me, so for online shopping paytm is the worst. It's good for recharges only.

Payment showing sucess for me...but i dnt receive any recharge from paytm.. when i tryed to call the paytm custmer care..they are nt responding..and im trying call bsnl so they said to contact paytm only... and when i tryed to contact patym they are nt all responding

Bank Txn ID: PAYTM.1213.[protected]Paytm Cash Txn ID[protected] 22:35:58 They are the details what have been displaying in Paytm mentioning the amount has successfully transferred to my bank account however it is not reached. I have sent so many mails (almost 40) mails as I don't have any other means to reach the Paytm customer care. None is helping me and misguiding me or asking the same questions again and again. They have asked many-a-time about my bank statement i have shared again and again they are asking the same though i have already shared. Every time a new person comes and asking the same template format questions and information nothing new and nothing is useful. I have all the mail evidences with me. I don't know how to provide here. Please help me in getting my money.

I have booked a bus ticket from chennai to bangalore via PAYTM to Roadlink Travels for 2nd October. But before 3 Hours there was a call from Roadlink travels about the Bus cancellation due to Breakdown, immediately i have made it to book tickets by directly contacting another bus operator.
When i applied for Refund to PAYTM, there was a reply stating that bus operator is denying about the cancellation hence bus ticket amount could not be refunded. But i have full proof about the call received from the bus operator and the SMS sent by the operator, till PAYTM is denying to make my payment. Will the customer again book tickets through PAYTM or suggest his friends to make it. Surely no system for PAYTM to be aware of the bus cancellation, there job ends once the bus ticket is booked. Hence be careful via booking with the third parties like PAYTM.

Thsi is on PAYTM who is not responding to provide Transaction Reference No for the transaction done via PAYTM.And PAYTM has no customer care No and these people are not responding to the emails from last 3 days. I had raised 3 service requests to get the transaction reference No which starts with PMGW ut there was no proper response from PAY TM Executives and there is no proper customer care no connecting to the speak to executive. So, please do needful at the earliest #[protected] Recharge - Others[protected] Recharge - Others #[protected] RCtkt - Help Query please help to get the transaction refence number with PMGW. egards Chandra

Dear Sir, I received the defective Gas cook top from paytm.com and even after complaining to [protected]@paytm.com, my complaint is not resolved. Product was damaged and if i on the stove it gets flame from starter and gas smell is coming from stove.Please replace the item immediately contact with paytm Order No is[protected] Ticket #[protected]: MPtkt - Damaged product received in Paytm