Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Last updated Mar 29, 2024
Complaints 20035
Resolved
1738
Unresolved
18297
Quick Links
Statistics
Share
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayTM Mobile Solutions
Customer Service Contacts

PayTM Mobile Solutions Phone Numbers

Toll free
1800 1800 1234
11131
5391
Phone
+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
3039

PayTM Mobile Solutions Website

PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 801

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
thakur177
from Chandigarh, Chandigarh
Report
Copy

Money debited from account but recharge is pending

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.paytm.com

I recharged my number with 100 rupee amount through paytm on 27 october 2015 at 1 pm and till dated recharge is not done its still showing pending and on the paytm site its shown that if your recharge is not done within 2 hours you can cancel it and get your money back in the wallet but there is no option of that and also they said within 24 hours problem will be solved which is also fake so its very bad they tell lies to their customer....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kp1988
from Veraval, Gujarat
Report
Copy

Transaction pending since last 10 days

Address:Rajkot, Gujarat, 360001
Website:paytm

20 October 2015 transaction id:[protected] i added 1000 rs in my wallet id is kuldeep.[protected]@yahoo.com i send money from one account to other account this time some problem in server so that my transaction not completed at a time this case happens since last 10 day not possitive reply from paytm side i want refund my money in wallet....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mallinadh Jataprolu
from Vijayawada, Andhra Pradesh
Report
Copy

Paytm wallet to my bank account

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.paytm.com

Hi, I have purchased product on 25 march 2015 but device is not working properly, I returned product and they returned money paytm wallet.They send money wallet to bank. I contacted paytm care, they told send money to bank account but I didn't receive money in my bank account till now. This is my Order No[protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raj Singh Mandar
from Chennai, Tamil Nadu
Report
Copy

Charged more than MRP price

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com

Recently i have made shopping from paytm portal for two pendirves. Very strange to note that the on both the pendrives MRP printed is less than the price charged. In the item ordered vide paytm ref [protected], rate charged is Rs. 1070/-, whereas rate printed is Rs. 1000/- In the item ordered vide paytm ref [protected], rate charged is Rs. 639/-, whereas rate printed is Rs. 599/- Please look into the matter and take necessary action,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dubeyp
from Pune, Maharashtra
Report
Copy

Delay in order delivery

Address:Pune, Maharashtra, 411061
Website:paytm.com

Hi Team,

I have placed a order on 19-oct-2015 for shopping a facial massager with order Id: [protected].
Expected date for delivery was 26-oct-2015, but order still not delivered, i had mailed them about my order status. They said that your order is shipped by India Post and gave me tracking id: EW[protected]IN for tracking my order, but i am unable to track my order. So i have again mailed them, they told that your issue...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prabir Kr Dey
Report
Copy

Recharge pending

Address:Nagaon, Assam, 782435

Please provide as much information as possible... Sir, I have recharged Rs.36 to my friend's BSNL no [protected]. paytm order no [protected] on yesterday(27/10/2015) but after passing more than 12 hours it is still pending. neither my money was returned nor recharge was successful.. Please solve the matter as soon as possible.. Prabir Kr Dey. [protected]@yahoo.in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kavin.es
from Chennai, Tamil Nadu
Report
Copy

Order cancelled after getting payment

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.paytm.com

I ordered Apple iPhone 6 in Paytm on 21st October . I saw the estimated delivery date as 28th October during my order. The seller acknowledged the order and I received the status as ready to be shipped. But, today I received the message as the seller cancelled your order with no reason. I was so frustrated and shocked to see the message. I ordered this product promising as a gift this for my cousin who has his birthday on 30th October....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Balender kumar
from Hyderabad, Telangana
Report
Copy

Regarding temporary block

Address:Muzaffarnagar, Uttar Pradesh, 251315

I had created paytm account and transfer 5000 rupees from icici bank now its block . please resolve this issue as soon as possible . At least reply via mail or share some ph number on which customer can talk. ph : [protected]. mail id : mail.[protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shashank Rautela
from Patna, Bihar
Report
Copy

Money Debited but not add in wallet

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:Paytm.com

My postpaid bill i was ₹690. Which I want to by Paytm on dated 26/10/2015 with order no [protected]. That time I have ₹ 7 in my Paytm wallet. So I add ₹ 683 by using net banking. But order faild my wallet amounts become zero and money debited from my account. After some time ₹7 return to my wallet but ₹683 not return to my Paytm wallet or my account. Paytm care was not good. They have no customer care executive at their no. Website...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:PayTM

I tried buying my airticket yesterday using PayTM and it failed to issue the ticket but money has been debited from my account. Logged a complaint on their website. Really poor poor customer service no response what so ever and their tel no are waste of money useful for nothing. Not sure when would i get my money back....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
puneetsethijain
from Mumbai, Maharashtra
Report
Copy

Damage/rejected product received

Address:Surat, Gujarat, 395001
Website:north india - Gudgaon or Noida

I ordered Samsung RT39HDJTESP/TL 393 L 4 Star Double Door Refrigerator (Stainless Steel) from paytm.com on 7th oct.'15, Got product on 20th oct.'15. Brand Installation/Demo team mamber came on 22th and open the product, found damage - 3 dent on side panel, one big dent on back side body panel, one dent on inside body bottom panel. Back side body panel dent on hardware chip panel cover so one chip panel got Brock/damage. Product...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
roshan mahto
from Rohtak, Haryana
Report
Copy

BSNL recharge

Address:Sirsa, Haryana, 125055

Did BSNL recharge of STV 319 once on 20 Oct and on 21 Oct. Balance deducted but no recharge done. Order number-[protected] and [protected]. PayTM customer care say that recherche is done and asked me to talk to BSNL costumer care. I spoke to BSNL customer care representative as well, they say they are not responsible....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sandy@1992
Report
Copy

Order not received

Address:Ghaziabad, Uttar Pradesh, 245304
Website:paytm.com

Order no-[protected] item-MSD BROWN COTTON TROUSER. I have not received my order but on paytm shows to me that your order is successfully delivered. Tell me how can possible. I want to know what is the problem. Take further action otherwise I will take another action against paytm.contact me on this number-[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:PayTM.com

Date-26/10/2015 I made a payment to Domino's for Rs 562. The payment was made through PayTM wallet. The payment failed due to server issue after the money was deducted.I checked with Dominos and after understanding that an order has not been placed I raised a ticket with PayTM regarding the issue. The response from PayTM executive is to check with BillDesk(which is another biller i believe). I believe since I paid through PayTM wallet,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Charushila1
Report
Copy

Promo Code not working

Address:411034
Website:paytm.com

I purchased the packet of Britannia bourbon of Rs 26 from store. I got promocode inside the rapper but its not working. It shows the errors like it says try after some time or later it shows you have reached maximum attempts. I think this is just for addvertisement and increase the sell of Britannia bourbon. I need 26 rs to be credited in my paytm account ASAP. The error snapscreens are attached herewith. Do the needful and resolve...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
C
chugh26
from Nashik, Maharashtra
Report
Copy

Booked a ticket and bus was cancelled for particular stop

Address:335001
Website:www.paytm.com

Sir I have booked one ticket from ganganagar to ludhiana using paytm for 18.10.2015 (order id [protected]). on 18.10.2015 in afternoon I made a call at Virat travels office and asked weather bus will go to ludhiana or not (approx all buses were cancelled due to complete bandh in punjab) and i was told that bus will definitely go to ludhiana. while bording in night I was informed by bus staff and office personels that bus will not go to ludhiana...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Hyderabad, Andhra Pradesh, 500049
Website:www.paytm.com

Desired Reslolution: Request a Refund I paid 4572.47 rupees for ISTQB Foundation level exam (Indian Testing Board), while payment processing i got below error message: An Oops! moment Payment failed due to any of these reasons: Session expired due to inactivity You double-clicked on a button Our system encountered an obstacle You can fix it yourself! Here's how: Clear cookies & temporary internet files of the browser ...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Hyderabad, Andhra Pradesh, 50050
Website:www.paytm.com

I have ordered an Washing Machine in www.paytm.com wesite on 30-Sept-2015 and it got delivered on 6th October 2015 by BlueDart Courier and the cardboard package was damaged badly so that the delivered product got broken. The Package was not at all good and it was unimaginable. I have raised an Return Policy on the same day itself and respected team asked me for damaged Product Snaps and i have sent them all the doucments and snaps mentioned. The...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hema Khemka
from Mumbai, Maharashtra
Report
Copy

Complaining about order id-1270146934

Address:Kolkata, West Bengal, 700101
Website:www.paytm.com

I placed two items in order no. [protected], but only one item I got..but in the bill it is mentioned about two items..I got only frst item..nt da second my (MB no. )[protected]/ [protected]@gmail.com... sir, i hav mailed thouand times in paytm they kpt comforting me by saying..that they are refunding me...but they did not..they treat conumers as dog...every executives saidd different thiinngs ii hv all proofsss...siirr pls helpp me out...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi, 110001
Website:paytm

I recharged from paytm worth Rs. 60/- on 17.10.15 at 6:18 pm containing order no. [protected] but the same was not successful though amount of Rs. 60 was deducted from my bank account.

Its ststus shows Waiting for operator confirmation since then but no refund of the same was made yet....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy