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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
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PayTM Mobile Solutions Phone Numbers

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1800 1800 1234
11131
5391
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+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
3039

PayTM Mobile Solutions Website

PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 798

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M
makolawala
from Mumbai, Maharashtra
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Delayed delivery

Address:Thane, Maharashtra, 400607
Website:PayTM

Dear Sir
I had place an order for Guitar on 31/10/2015, I had paid them on line using Credit card.
Till date they responding to my queries regarding dispatch of the said items.
Order Ref no- [protected].snapshot of today morning screen is enclosed. From 31/10 to 7/11 status is same courier yet to pick up.

Kindy advise.

Regards...
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A
Aashna2705
from Brahmapur, Odisha
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Money has been charged unnecessarily

Address:Howrah, West Bengal, 711202
Website:paytm.com

I had recharged my paytm account with Rs 200, twice, that is Rs. 400 total, but no money is showing in my paytm account. I had recharged through my uber account. so the balance shows on my uber account but not on my paytm wallet when i open the paytm app. Even through uber i am not able to use my money and the payment has been charged frm my bank account already. what should i do?...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com

Hi, I had ordered "Sony Bravia KDL-43W950C Anroid LED TV on 20th October 2015 on PayTM website. When I ordered, the item had a special offer of Sony Blue ray player worth of Rs 6990/- as Freebie. I have received the order on 30th October 2015 and found that the freebie (Sony Blue Ray player) was not delivered as they promised. I have raised the concern with PayTM customer care. I requested them to either send the freebie item as you they...
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A
Anurag kumar chawda
from Delhi, Delhi
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Recharge of airtel bill

Address:Ghaziabad, Uttar Pradesh, 201010
Website:www.paytm.com

I make the payment of rs 1639 through paytm and the same amount is deducted from the bank account but the money is not received by the airtel. Paytm app shows that the airtel server is down i talked to airtel representative they told me that there is no such problem in their system. i dont know what the hell is wrong with paytm i used this site a lot time without any problem but from couple of weeks i am getting a lot of problem from u guys.. Please...
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S
sravan8090
from Bengaluru, Karnataka
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Daikin air conditioner, faulty shipment

Address:Krishna, Andhra Pradesh, 520001
Website:paytm.com

I received faulty shipment(Order [protected] Air conditioner) on 15th sept.I took this issue to customer care.

Its been more than a month since i received mail from paytm team for refund(25th, oct ), but never heard anything from logistics team for pickup till date

After several communications via email and several hours on phone, the issue still remains unsolved. I'm fed up with poor customer service...br...
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Address:Kolkata, West Bengal, 700027

I gave order of two dinoshakes (order nos-[protected] & [protected]) weighed 500 grms each. but I have been delivered with 200 gms dinoshakes each. reverse pick up was initiated by you on 16 sep 15 through NUVO EX REVERSE PICKUP SHEET ( awb no - PTM0361684 AND PTM[protected]for these items but refund for the same has not been initiated in my wallet. after complaining in consumer forum, THE refund verification head mr rahul gupta (id no -...
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A
abhinavbaliyan
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Somebody else using my number on paytm

Address:249407

I am abhinav kumar . today ( 4/9/2015 ), a person called on my number and my mother picked the call he told her that he is speaking from " TELENOR " and my number will be blocked if she does not tell the code inside confirmation messege sent on my phone ..so she tells the code my mother is unknown of what is paytm latter when i checked ..message was for PAYTM activation on my mobile .. i called telenor and found this call as a...
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J
jaisinghashawat
from Mumbai, Maharashtra
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Refund of cancelled item

Address:Uttara Kannada, Karnataka, 581308
Website:paytm

I ordered a mobile htc desire 620g of Rs 12259.00 on 22.10.15 and cancelled on 23.10.15 due to some reason. now paytm is saying that they have refunded my money to bank but it has no credited in my account yet. i have complained regarding to paytm but they are saying that with this reference no [protected] contact to bank. i have contact bank and bank is saying that they have not get any money from paytm and paytm . please see my matter...
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C
cedric dsouza
from Mumbai, Maharashtra
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Expired product delivered

Address:Mumbai City, Maharashtra, 400057
Website:www.paytm.com

I had placed an order for Nivea Silver Protect Deo Spray alongwith Old spice Fresh lime deo spray for a total amount of Rs.337/- on 29/10/15. I received delivery of Nivea Deo on 3/11/15. I was surprised to note that the product delivered to me was an expired product and the expiry month was 07/2014 (July 2014). 16 months ago....
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R
ravitejapaladugu
from Bengaluru, Karnataka
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Didn't get the refund

Address:Chittoor, Andhra Pradesh, 517502
Website:Paytm

I booked two bus tickets through paytm on Tuesday, October 27, 2015 from Tirupati to Banglore and travels name is varsha travels and
PNR :7494VF5
Paytm Tiket ID:OEIO6Z
Order ID:[protected]
but Varsha Travels messaged me on Tuesday, October 27, 2015 at 3:51PM that bus was cancelled.
But amount that i paid through didnt get refunded till now.I just want u to refund that money immediately....
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S
sahilmittal555
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have ordered iphone 4s and get a bathing shop

Address:Hisar, Haryana, 125052
Website:paytm

I have ordered apple i phone 4s 8gb (black) order id [protected] awb no[protected] the seller of the i phone is ganpati traders rohini delhi when i get the product i have geted shocked the parcel have bathing shop i have opened the parcel in front of courior boy the courier boy refuse to return the parcel please help me asap my contact no is [protected]...
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Address:New Delhi, Delhi, 110001

I Have been charges 2 times for the same transaction.. How would I go about getting this refund.

Last 10 Transactions
Date (Value Date) Narration Ref. No. Debit Credit
03-Nov[protected]Nov-2015) POS PRCH
POS[protected] Paytm.com Noida 77.00
03-Nov[protected]Nov-2015) POS PRCH
POS[protected] ONE97 COMMUNICATIONS LIMINOIDA 77.00...
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S
surajpage
from Noida, Uttar Pradesh
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Complaint against paytm money not refund and transaction not happened.

Address:Chennai, Tamil Nadu, 560100
Website:paytm.com

Dear sir/madam,

This is regarding the complaint on the transaction failed on paytm. Attached is the screenshot for the payment failed. I asked paytm and wrote several mail, but they are only telling that amount will be credited in few days. Also attached is the bank statement from the date transaction failed[protected]. The amount is not reversed till date. Kindly help me and take necessary action.

Thanks,...
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S
Sahaya Antony
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus was cancelled by travel agent and no refund from paytm

Address:Chennai, Tamil Nadu, 600119
Website:paytm.com

I booked a ticket in bethel travels through paytm account. Bus was cancelled and they intimated us through sms and bethel travels guy called and confirmed the same.

I tried for refund by raising ticket to paytm. Paytm & bethel travels - none of them gave a solid reply and they are not ready for refund.
Paytm reply via email: bethel travels stated that they have already arranged alternative service.
Bethel...
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R
Ranjith Shetty P
from Mumbai, Maharashtra
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Britannia Bourbon 26 Cashback

Address:560066
Website:paytm.com

I Sir, I have bought Britannia Burbon biscuit and they mentioned 26 rupees cashback with paytm. But when I tried to enter the code inside the wrapper. It is displaying, please try again. They are simply doing cheating with this type advertisement. We never told them to display this offer or advertisement. But once they display they have with stand with the same....
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B
badal hhh
from Varanasi, Uttar Pradesh
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Did not give my money for britannia offer code

Address:Varanasi, Uttar Pradesh, 221005
Website:paytm.com

I bought a britannia burbon biscuit for rs26 i am applying its coupon to paytm britannia offer but it is is saying that please try agsin. I tried msny time but get same response so please help me. If they are giving any offer and people are investing in it then they should think their responcebility and not to cheat the people. Finally i want my recharge of 26 or wallet balance from paytm...
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K
Kamal Hindu
from Noida, Uttar Pradesh
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Company and agents not providing complete info

Address:Ghaziabad, Uttar Pradesh, 201014
Website:paytm.com

I wanted to order a Micromax LED Tv from this portal, but when I tried to deposit a amount of Rs. 15600/- to PayTM wallet, I was not able to do so. I wrote a mail to the company and on of the agent advised me to deposit Rs. 5000/- in one transaction each day. I was able to transfer Rs. 9000/- to my wallet account, but when I tried transferring another 5000/- I was unable to do so and I was told that I need to upgrade the account after 3 days...
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V
veeka77
from Mumbai, Maharashtra
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Money deducted but order not executed

Address:Mumbai City, Maharashtra, 400003
Website:www.paytm.com

Paytm order no. [protected] dtd[protected] for micromax canvas nitro mobile at rs. 8359.

I booked same mobile on 9 month emi basis under emi transaction no.[protected] but after successful deduction from my credit card i got message from paytm that payment of rs. 8359 failed!

Now after checking my card account i found that money has been debited and my transaction has been converted into emi, but till date i...
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H
HarshadPatel230790
from Pune, Maharashtra
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I cancelled a order and still not received Rs. 27500 in paytm wallet.

Address:Gautam Buddh Nagar, Uttar Pradesh, 382350
Website:paytm.com

I placed a order for Lenovo laptop worth of Rs. 27500 . Seller didn't respond after 2 days so i had to cancelled a order. After 3 days, i still don't receive any message related to refund or any process of refunding. Please help me on this. My order ID is : [protected] Do needfull ASAP. Regards, Harshad Patel...
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N
Nilesh_Dodiya
from Mumbai, Maharashtra
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Refund against ticket dispute not credited by PayTM

Address:Pune, Maharashtra, 411014
Website:paytm.com

I had booked Bus tickets through PayTM from Madgaon-Goa to Pune but the Bus got cancelled due to unknown reason by the travel company. The travel office executive told that money will be refunded in 5-6 working days but still money is not credited in my account. Now the PayTm team is not responding on my mails. Order Number: Tickets - [protected] Date of cancellation 16th August 2015 Kindly help me. My Name: Nilesh Dodiya Contact: [protected]...
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