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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
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PayTM Mobile Solutions reviews & complaints page 802

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P
pspri16
from Delhi, Delhi
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Complaint about prepaid airtel 3g recharge

Address:110032
Website:www.paytm.com

I have made recharge of Rs. 299 DC Transaction No [protected] which is 3g recharge of Airtel dated 26/10/2015 at 12:57 pm. The status of recharge is pending but money has been debited from my account which has not credited to my paytm wallet. The Order No is [protected]. I have dialed customer care also but there was not any response. I want my money back....
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P
Pema Rinzong
from Chittur, Kerala
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My money didn't get refunded in bank!!

Address:Chennai, Tamil Nadu, 600107
Website:Paytm

I recharged my Vodafone no ([protected]) with a amount of 297(3g pack) payment received but didn't got recharge so cancelled d recharge and got 297in wallet nd I saw a option refund the amount to bank account, so I clicked it, it got success but I didn't get my money in account still!!...
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B
bechi
from Gulabpura, Rajasthan
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No refund from payTM team of the returned product.

Address:New Delhi, Delhi

I ordered lehenga choli from the shopping department of payTM. It was delivered on 10 oct 2015. I was not satisfied with the quality of the product so i returned on 13 oct 2015. the DELHIVERY team took the product on 13 oct 2015 and it reached to the payTM team and payTM team told for the refund within 72 hours but its 26 oct 2015 but there is no refund yet. i have called customer care for atleast 5 times all the delayed it for 72 hours.i...
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S
Sumit dhiman075
from Mumbai, Maharashtra
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Fraud done on my Axis Bank debit card

Address:190010
Website:www.paytm.com

Sir after 2 minute when i lodged company complaint i received call from [protected].. And he asked my debit card number Exp dt and Cvv number and secure password...And after this i received message on my phone ..That transaction of 9999 was seccussful on flipkart internet pvt ltd... 5000 was successful on payu...8966 was successful on infibeam pvt ltd...5999 was sucessful on voda fone Mpesa...17899 was sucessful on snapdeal ...2555 was...
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A
arunram raghavan
from Delhi, Delhi
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Not able to change my registered number

Address:560095
Website:paytm.com

Date Oct 11 I had Rs 1100 in my paytm account mapped to the phone number [protected] . My contact number has changed to [protected]. Since All the verification / notification / OTP are sent to the old number I was trying to change my register number which is not possible. I have sent so many mails - no response and I tried reaching their number too - I am not able to reach to their customer care representative. This is so frustrating that...
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S
Snehal Raj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited from wallet on failed transaction not refunded back

Address:Vadodara, Gujarat, 391740
Website:paytm.com

I did postpaid bill payment (mo. [protected]) of Rs. 400 on 29/09/2015 through PayTm with transaction id. [protected]. This transaction has used Rs. 158 from my PayTm wallet balance where as remaining amount was to be paid by credit card. unfortunately transaction has failed, no amount debited from credit card but Rs. 158 debited from my PayTm wallet. This debited amount from wallet is not yet refunded even after a month. I have registered...
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J
jshamira
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint for fraud

Address:Gautam Buddh Nagar, Uttar Pradesh, 345001
Website:www.paytm.com

Dear sir, i just tired from paytm poor service. i was try a recharge with order no. #[protected] of vodafone no. [protected] of rs. 155 which balance is debited from my account but recharge is undone. and i should be informed you that i my streaked from paytm cheapest sites services. and company customer care only manipulate me and didnt taking any actions. i would humble request to refund cash in my paytm wallet of email :[protected]@gmail.com...
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A
aygargji
from Hisar, Haryana
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Note received refund

Address:Rohtak, Haryana, 124501
Website:PAYTM

Hello my name is AKSHAY GARG
Mene paytm se shoes liye but wo bhuat chip quality ke the fir mene paytm ko return ki request dali or paytm ne wo accept ki fir paytm ki mail aai ki wo apko khud return krne padege or apka Courier charge bi apko refund kr diya jaega fir mene DTDC Courier service se 20 October ko return kiya 21 October tak deleverd ho gya or ab achanak 5 din baad mail aati h your return request has been cancel
Pleas...
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S
Sumit dhiman075
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount not refunded since 26 days gone

Address:190010
Website:www.paytm.com

Dear team i was ordered lenovo A536 on[protected] Order number[protected].The same was delivered to me on[protected] but due to some technical issued i had returned this product back to paytm.this was to to him on[protected] but i have not received my refund .Please refund in my Axis bank debit card [protected] Exp date 06/21 Cvv 058 .please sir refund my money my contact number is :[protected]....
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D
Dinesh Koritela
from Hyderabad, Telangana
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Promo code issue with purchase

Address:Hyderabad, Andhra Pradesh, 500085
Website:paytm.com

I forgot to select the promo code while purchasing this item from my Mobile Phone. When i contacted the customer care to help me out with selecting the Promo code offer, They are unable to help me with either selecting the promo code immediately nor they are able to cancel the order. If they cancel the order i wanted to re-order the item again with applying the promo code. One engineer on the call said, She has escalated the Issue to her...
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C
Chitranjan Himanshu
from Mumbai, Maharashtra
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Additional payment deducted on base of later refunded..20%

Address:Daman, Daman and Diu, 396210

I have booked a Voltas window ac in paytm site. as per advertisement he shown effective price is 16411 and deducted 20571. when i talk in customer care replied that u have received later 20% amount in your shoping cart. Till i have not received any amount and now Paytm customer care says that you are not using promocode so i can not refund u money.if promocode is required then why he advertising the effective price is 16411 to cheating and...
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M
mukesh bora
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharged failure but not refund money back

Address:Gautam Buddh Nagar, Uttar Pradesh, 342001
Website:www.paytm.com

Sir, I did try to recharge my airtel prepaid account on[protected] from paytm application(153 rs.twice)...but I did not get balance but money was charged from my bank account. .. I have got a msg. from paytm that "your money will be refund within 7 days" it's my humble request please refund my money back as soon as possible else I'll take strict action against paytm.my details are÷ mobile no. on which I tried to recharge-[protected] my...
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S
Shoaib6946
from Mumbai, Maharashtra
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Transaction Failure.

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.consumercomplaints.in

I have done a recharge of ₹ 397 on my Vodafone number from Paytm on Froday[protected]. The money got debited from my account but the transaction failed and I didn't get any recharge. I sent the email to [protected]@paytm.com and updates this info and requested for the refund. In revert Paytm gave me a assurance of refund of my money within 24 hours. I have an email from Paytm with all the assurance mentioned. Now the 24 hours have been passed...
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S
sac1123
from Mumbai, Maharashtra
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Disgusting service

Address:461001
Website:www.paytm.com

I ordered a jeans from paytm, i pay by net banking online on 29 Sep, they mail me my ordered has confirmed after that they cancel my order but didn't refund, i mailed them on 11 oct they mail me they will refund in 1-2 days but i don't get my money yet . such a disgusting service they have, they dont have customer care person to talk, there mail service send computer generate massage, Order number - [protected]...
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D
dnsarang
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Login issue- not able to transfer money because of that

Address:Mumbai City, Maharashtra, 400063
Website:Www.paytm.com

My mobile number is appearing as some different phone number. I am not able to login without otp and the otp is going to some different phone number that is [protected]. It is not my number. My phone number is [protected]. No one is replying to the ticket from last 3_ weeks. Nor i can transfer my balance because of login issue...
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A
amit1825
from Mohali, Punjab
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Most Dangerous case happened with Paytm & me - Must Read

Address:Ludhiana, Punjab, 141010
Website:www.paytm.com

Dear Paytm Team, Pl note that today morning I had Rs. 749 in my wallet and around 12:10 PM I got an OTP from Paytm. was shocked that some one might have tried my account and in the mean time I got two transaction for Rs. 300 and 449/- ( you have sent successfully Rs. 300 and 449 to Ggcc Fff ) . Even I didn't log in my paytm account. It is very serious issue and can happened with any one. I am sure this might be happened with so many...
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K
Karan1991
from Ahmedabad, Gujarat
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Not sending the OTP and link for the pre booked Mobile

Address:Gautam Buddh Nagar, Uttar Pradesh, 380050
Website:www.paytm.com

I have pre booked the Apple Iphone 6S (16gb)Silver by paying advance Rs2000. They told you will receive the OTP and Link for the mobile on 15th October 2015. On 16th October I called the customer care of Paytm for not sending the OTP and Link, they said you will receive within 24 hours. But, till now i haven't received OTP or the Link....
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A
Anu.P
from Gurgaon, Haryana
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Not received refund for two failed transactions

Address:411027
Website:paytm.com

Hi, As part of below 2 PAYTM transactions, amount was deducted from my Account but the order was not placed successfully, Can you please check this and get the amount refunded back into my account: Transaction 1: Amount: 371 08 May 2015 Narration: [protected]-PaytmMobileSolutionP Ref no:[protected] May 2015 371.00 Transaction 2: Amount: 167.50 09/05/2015 09/05/2015 IIN/Paytm.com /[protected]/0 167.50 Even after chasing...
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V
Vinod Sairkar
from Indore, Madhya Pradesh
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Wrong product return and refund

Address:462042
Website:paytm.com

I purchase 2 pieces of “Muvit 10400 mAh Power Bank (Silver)” at 81% OFF from Paytm on 15 Aug 2015, [Order No. [protected], Total Rs.- 476/- (188 + 50 shipping per piece) But they send me 2 piece of duplicate product of “Xiaomi MI 10400mAh”, at 25 aug 2015 I call on there help line no.[protected] for this issue and request return they toled me to send a E-mail to “[protected]@paytm.com” with images of product, I send it all, and after...
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A
amit1825
from Mohali, Punjab
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Didn't delivered product evn 2nd time

Address:Ludhiana, Punjab, 141010
Website:www.paytm.com

Paytm Team,
You have proved 2nd time that Paytm is bottom class eCommerce site and it will never become parallel to Flipkart, Snapdeal, and Amazone. Because it is very clear that you never meet quality, commitment and customer satisfaction.
My first order was no. [protected] dated :[protected] that was received in damaged condition
and my current order no. [protected] dated : 13.10.2015.
even after a long follow...
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