PayTM Mobile Solutions Complaints & Reviews

Did BSNL recharge of STV 319 once on 20 Oct and on 21 Oct. Balance deducted but no recharge done. Order number-[protected] and [protected]. PayTM customer care say that recherche is done and asked me to talk to BSNL costumer care. I spoke to BSNL customer care representative as well, they say they are not responsible.

Order no-[protected] item-MSD BROWN COTTON TROUSER. I have not received my order but on paytm shows to me that your order is successfully delivered. Tell me how can possible. I want to know what is the problem. Take further action otherwise I will take another action against paytm.contact me on this number-[protected]

Date-26/10/2015 I made a payment to Domino's for Rs 562. The payment was made through PayTM wallet. The payment failed due to server issue after the money was deducted.I checked with Dominos and after understanding that an order has not been placed I raised a ticket with PayTM regarding the issue. The response from PayTM executive is to check with BillDesk(which is another biller i believe). I believe since I paid through PayTM wallet, it's PayTM's responsibility to assist me in case of a problem. Apart from loss of money, this has also consumed a lot of time for me since I've been tracking this issue for the whole day. PayTM transaction ID:[protected]

I purchased the packet of Britannia bourbon of Rs 26 from store. I got promocode inside the rapper but its not working. It shows the errors like it says try after some time or later it shows you have reached maximum attempts. I think this is just for addvertisement and increase the sell of Britannia bourbon. I need 26 rs to be credited in my paytm account ASAP. The error snapscreens are attached herewith. Do the needful and resolve...

Sir I have booked one ticket from ganganagar to ludhiana using paytm for 18.10.2015 (order id [protected]). on 18.10.2015 in afternoon I made a call at Virat travels office and asked weather bus will go to ludhiana or not (approx all buses were cancelled due to complete bandh in punjab) and i was told that bus will definitely go to ludhiana. while bording in night I was informed by bus staff and office personels that bus will not go to ludhiana and they will drop me 35 kms before ludhiana or in chandigarh. as I was aware that I will not get any mode of travel due to tensions and strike in punjab from last few days I decided to not to travel and after coming home I immediately wrote a mail to paytm and informed about the incidence and asked for refund of ticket. next day I got a reply cancellation is not possible as already cancellation time is over as per policy. I had made a call to paytm same day and informed them that the bus was cancelled on mean time for particular route and it is not my mikstake. even I was marked absent for monday and lost my salary for one day. i am not asking for compensation I am just asking that bus was cancelled by operator for ludhiana which is absolutely not my mistake. please refund fare and still from last 8 days I am writing to paytm and they are asking foolish questions or giving foolish replys. please do the needful pradeep chugh

Desired Reslolution: Request a Refund I paid 4572.47 rupees for ISTQB Foundation level exam (Indian Testing Board), while payment processing i got below error message: An Oops! moment Payment failed due to any of these reasons: Session expired due to inactivity You double-clicked on a button Our system encountered an obstacle You can fix it yourself! Here's how: Clear cookies & temporary internet files of the browser Check payment status with your bank to avoid double payment Launch a new browser & start from the beginning Still unable to transact? write to us at [protected]@paytm.com Received an email that payment was done and money deducted from my bank account. But the status in ISTQB page showing payment pending. You have made an online payment of INR 4572.47 with Transaction ID [protected] towards payee PAYTM MOBILE SOLUTIONS PVT LTD from your Account XXXXXXXX1224 on Sep, 12, 2015 at 12:50 . In this transaction i didn't get any Order id. PayTM customercare people are not responding.

I have ordered an Washing Machine in www.paytm.com wesite on 30-Sept-2015 and it got delivered on 6th October 2015 by BlueDart Courier and the cardboard package was damaged badly so that the delivered product got broken. The Package was not at all good and it was unimaginable. I have raised an Return Policy on the same day itself and respected team asked me for damaged Product Snaps and i have sent them all the doucments and snaps mentioned. The Paytm.com site has accepted my return policy and assured me that the product will be taken back in 5 to 7 days, but now its been 20 days since the product delivered and i have called the paytm representatives so many times. They are not at all responding on this issue and asking for some more days and they are not at all refunding my money for the product . i have all the mail and call Logs from the respective paytm customer care people.

I placed two items in order no. [protected], but only one item I got..but in the bill it is mentioned about two items..I got only frst item..nt da second my (MB no. )[protected]/ [protected]@gmail.com... sir, i hav mailed thouand times in paytm they kpt comforting me by saying..that they are refunding me...but they did not..they treat conumers as dog...every executives saidd different thiinngs ii hv all proofsss...siirr pls helpp me out i hv already paid the money...pls sir...see according to executive... The product wasn't shipped so I got DAT msg of shipping on Saturday DAT means on 24/10/15..but see in attachment it is showing DAT it has been delivered on 19.10.15 Many promises of refund has been done but nt yet refunded

I recharged from paytm worth Rs. 60/- on 17.10.15 at 6:18 pm containing order no. [protected] but the same was not successful though amount of Rs. 60 was deducted from my bank account.

Its ststus shows Waiting for operator confirmation since then but no refund of the same was made yet.

I have made recharge of Rs. 299 DC Transaction No [protected] which is 3g recharge of Airtel dated 26/10/2015 at 12:57 pm. The status of recharge is pending but money has been debited from my account which has not credited to my paytm wallet. The Order No is [protected]. I have dialed customer care also but there was not any response. I want my money back.

I recharged my Vodafone no ([protected]) with a amount of 297(3g pack) payment received but didn't got recharge so cancelled d recharge and got 297in wallet nd I saw a option refund the amount to bank account, so I clicked it, it got success but I didn't get my money in account still!!

I ordered lehenga choli from the shopping department of payTM. It was delivered on 10 oct 2015. I was not satisfied with the quality of the product so i returned on 13 oct 2015. the DELHIVERY team took the product on 13 oct 2015 and it reached to the payTM team and payTM team told for the refund within 72 hours but its 26 oct 2015 but there is no refund yet. i have called customer care for atleast 5 times all the delayed it for 72 hours.i have said all the detailed regarding the product to the payTM team but still there is no response from them..

Sir after 2 minute when i lodged company complaint i received call from [protected].. And he asked my debit card number Exp dt and Cvv number and secure password...And after this i received message on my phone ..That transaction of 9999 was seccussful on flipkart internet pvt ltd... 5000 was successful on payu...8966 was successful on infibeam pvt ltd...5999 was sucessful on voda fone Mpesa...17899 was sucessful on snapdeal ...2555 was successful on snapdeal...14999 was successful on flipkart...38000 was successful on flipkart my contact [protected]

Date Oct 11 I had Rs 1100 in my paytm account mapped to the phone number [protected] . My contact number has changed to [protected]. Since All the verification / notification / OTP are sent to the old number I was trying to change my register number which is not possible. I have sent so many mails - no response and I tried reaching their number too - I am not able to reach to their customer care representative. This is so frustrating that these guys dont even care to respond. I want the money back / or mapped to my new account number - [protected]. Also, i want to state that their process is flawed and hence lot of other customers like me might be facing this problem. hence have an audit on these.

I did postpaid bill payment (mo. [protected]) of Rs. 400 on 29/09/2015 through PayTm with transaction id. [protected]. This transaction has used Rs. 158 from my PayTm wallet balance where as remaining amount was to be paid by credit card. unfortunately transaction has failed, no amount debited from credit card but Rs. 158 debited from my PayTm wallet. This debited amount from wallet is not yet refunded even after a month. I have registered my issue with PayTm customer care twice but got no proper response. Surprising thing is that they have 24x7 customer support helpline number on which there is no executive to speak only a recorded message!! Please take strict needful action. They are making there customers Fool.

Dear sir, i just tired from paytm poor service. i was try a recharge with order no. #[protected] of vodafone no. [protected] of rs. 155 which balance is debited from my account but recharge is undone. and i should be informed you that i my streaked from paytm cheapest sites services. and company customer care only manipulate me and didnt taking any actions. i would humble request to refund cash in my paytm wallet of email :[protected]@gmail.com and take a action among them for fraud and i was earlier suffer from this type fraud of paytm. waiting for your strict action.

Hello my name is AKSHAY GARG
Mene paytm se shoes liye but wo bhuat chip quality ke the fir mene paytm ko return ki request dali or paytm ne wo accept ki fir paytm ki mail aai ki wo apko khud return krne padege or apka Courier charge bi apko refund kr diya jaega fir mene DTDC Courier service se 20 October ko return kiya 21 October tak deleverd ho gya or ab achanak 5 din baad mail aati h your return request has been cancel
Pleas help me
My paytm, gmail I'd - [protected]@gmail.com
Order id - [protected]
My mobile number - [protected]

Dear team i was ordered lenovo A536 on[protected] Order number[protected].The same was delivered to me on[protected] but due to some technical issued i had returned this product back to paytm.this was to to him on[protected] but i have not received my refund .Please refund in my Axis bank debit card [protected] Exp date 06/21 Cvv 058 .please sir refund my money my contact number is :[protected].

I forgot to select the promo code while purchasing this item from my Mobile Phone. When i contacted the customer care to help me out with selecting the Promo code offer, They are unable to help me with either selecting the promo code immediately nor they are able to cancel the order. If they cancel the order i wanted to re-order the item again with applying the promo code. One engineer on the call said, She has escalated the Issue to her higher officials and then she said i will get a email back from them. But i haven't received any email yet.
I am not sure, what kind of service are you providing for the customer satisfaction. Hope to see a positive response at the earliest on this concern.

I have booked a Voltas window ac in paytm site. as per advertisement he shown effective price is 16411 and deducted 20571. when i talk in customer care replied that u have received later 20% amount in your shoping cart. Till i have not received any amount and now Paytm customer care says that you are not using promocode so i can not refund u money.if promocode is required then why he advertising the effective price is 16411 to cheating and confusing to customer...