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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
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PayTM Mobile Solutions Phone Numbers

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1800 1800 1234
11131
5391
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+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
3039

PayTM Mobile Solutions Website

PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 803

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V
Vikassinghthakur
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Shoe rack returned but not received cashback

Address:New Delhi, Delhi, 431302
Website:www.paytm.com

Hi,

I have ordered a Shooe Reck from PayTm and when I received material,
I founds its tempered and place request for return.

PayTm arranges a Return Pick Up from Gati Courier which they pickup on 6th Oct 2015.

I did follow up with Gati as well as PayTm regarding this, but they both doesn't have any status.

Gati's Docket Number showing as Invalid where PayTm every...
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D
Dinar
from Chimbel, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stenso value lunch box - combo of 2

Address:201301
Website:paytm.com

I ordered for Stenso Value Lunch Box -Combo Of 2 on 16th October 2015, which has its price listed on PayTM's website as Rs 590 ( 2% discount so effective price - Rs. 580 + shipping charges Rs.10 = Rs.590 ). Order No. is - [protected]

Today I received the said product & to my surprise, its retail price on the original box is mentioned as Rs. 396 - so basically PayTM fooled me into believing product's price as Rs....
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A
Arnabgoswami1986
from Alappuzha, Kerala
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Less Amount Refunded

Address:Gautam Buddh Nagar, Uttar Pradesh, 700136
Website:www.paytm..com

I booked this item Eureka Forbes Easy Clean Plus Handy Vacuum Cleaner (Black & White) from PAytm, They provided me cash back, then suddenly after 10 days they cancelled the order & refunded me less amount & when asked they arenot responding. They said I have used cashback money thts y they have provided less money, which is totally unethical as I was bound to receive Cash back. Item Eureka Forbes Easy Clean Plus Handy Vacuum Cleaner...
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Website:Www.paytm.com

Hi I am murthy I ordered mil top dry fruits from this bloody web site order details( Thank you for placing Order #[protected] with Paytm) after 14 long days in website and in app status is showing delivered complete but I have not received the product .raised complaints using email gave me courier details which never opened (first flight courier). After many many complaint every time this bloody CCare ppl will raise a new tkt and take 48 hrs...
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S
Sudheer Penumala
from Hyderabad, Telangana
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Recharge with 50 is not processed and pending since 6 days

Address:Hyderabad, Andhra Pradesh, 502032
Website:www.paytm.com

So Incompetent Paytm is!!! This is such a shame. Its been six days now and they couldn't resolve a Rs.50 recharge issue. Like WTF!! This is really a bitter experience. I'm gonna go hard on this experience. This is totally not acceptable. One of the worst service providers in the country. Incompetent company with one of the most pathetic service. For what joy you take 6 days to process a request. Ticket #[protected] Order Number: RCtkt...
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M
MS Yadav
from Bengaluru, Karnataka
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Cancel paytm order ID:1283240032

Address:500054
Website:paytm.com/shop/p/samsung-32j5300-81-28-cm-32-smart-led-tv-full-hd-LARSAMSUNG-32J5BEST57302B5207042

Dear sir' I was ordered one LED TV for 35770 rs but i want to cancel my order (payTm care says cannot be cancelled so we are unable to do that) i was paid that amount through credit card it was not shipped till now Sir please help me for cancel this order Pay Tm Order ID : [protected]...
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Address:400068
Website:Pytm.com

Hi Team, I am sending this mail after getting lot of pain from PAYTM.com .

I had done my order [protected] on 12th oct.15 and as per PayTM delivery time is 20th oct. but after lot of complainant to call center no response received and still product is not delivered ....
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K
Kapil Beniwal
from Noida, Uttar Pradesh
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MRP raised than original

Address:Rewari, Haryana, 123401
Website:payTM.com

Hi Team, I am sending this mail after getting lot of pain from PAYTM.com . I purchased LG 42LF560T on which they(PAYTM.com) is giving 23% discount but the issue is that they raised MRP of product from 53900 to 56900 and then giving discount on that price. My question to you is that if they can do it legally or not? secondly my prodcut delivery date breached just today only but the product is not even in shipped status till now(11:23PM)...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com

My name is Anil Kumar Pandey.I had ordered Samsung Grand Prime 4G 8 GB (Gold) on 19 2015 from PAYTM. I received order on 22-Oct-2015. When i opened the package i found stone place of mobile.Previously I told courier person that i want to open this package in front of you but he did not agree. I am sending his(courier person) mobile no.-[protected] and his name show on true caller is -Rohit Kanojia Delhi. Anil Kumar Pandey...
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V
vinod01071981
from Jaipur, Rajasthan
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Regarding Cancellation of BUS Ticket

Address:302001
Website:www.paytm.cp,

I Vinod K Sharma my contact no [protected]. I want cancel my BUS Ticket from Morena to Jaipur, paytm ticket ID OEEJFG &PNR[protected].I want to cancelled my ticket but paytm is providing this facility. Please Lodge a complaint against paytm....
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S
sahil74822
from Gharaunda, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order cancelled by after 3 days Seller and Refund is not processed in bank after 22 days for Order ID 1245284127

Address:125051
Website:www.paytm.com

Order is cancelled but refund is not done by paytm of Rs 37015.Customer care is so irresponsible giving time 2 to 3 days every time but no solution is there.Every time asks bank statement that I already shared.Every time very poor response.No one use that website for shopping.Because it is not customer oriented....
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Website:paytm.com

Dear Sir, I ordered Samsung Led tv on 14 oct 2015 in paytm.com, order confirmed within a day, from that day onwards status was showing as 'waiting for shipment'. i asked about the shipment, they said within 24-48 hours, i asked yesterday night also, got the reply saying that shipment will happen with in 24 hours, Today morning got the message from PayTm, they cancelled my order.
if i ask them why, they are giving coupon,...
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H
Harnish Desai
from Mumbai, Maharashtra
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Bus ticket refund not credited by paytm for service cancelled by Bus operator

Address:Gurgaon, Haryana, 400089
Website:www.paytm.com

ORDER NO. [protected] Ticket #[protected] Escalation Ticket #[protected] Booked 2 bus tickets thru paytm from Margao to Mumbai for 04-oct-2015. Bus operator cancelled bus without informing us, came to know that he cancelled the bus only when we called him leaving us stranded in rain and with luggage. We had to asked other bus drivers/operators for 2 seats but almost all buses were running at full capacity. Finally in one bus 2 last row...
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Address:632009
Website:www.paytm.com

I ordered sony Led tv on 14 oct 2015 in paytm.com, order confirmed within a day, i asked when you will ship, they told within 24-48 hours, i asked after 48 hours, they told same after 1 week they cancelled my order. if i ask them why, they giving coupon, but increased the price to rs. 55000(previous price:49000).I waiting for 1 week, all my family is waiting, it is so disappointing. I got loan from 3 to 4 people..how I can answer them.. Very...
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R
rahul
from Mumbai, Maharashtra
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Order cancelled by seller

Address:Gautam Buddh Nagar, Uttar Pradesh, 396191
Website:www.paytm.com

Dear Sir, Order no. [protected] has been cancelled by seller after 3 days of placing it. I dont understand how suppose they can play with customer's trust if they dont ensure that product is available or not! I want strict action to be taken on them. And want that nobody buys anything from paytm....
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Address:Dharwad, Karnataka, 580023
Website:Paytm.com

Hello all, I had ordered product from Paytm and got it after 9days that also damaged product, and i have requested for return the product and customer care persons will not responding me clearly i used to call them daily for cuntinuelsly for 2 monthes and for customer care nor its not toll free daily i used to 50rs talk time to talk with them regarding the issue and they used to tell the same thing daily wait for the 48hr we will make...
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Address:Bangalore, Karnataka, 560045
Website:paytm.com

I ordered a product: Order No is[protected] when I got it I realized that product quality is not as good as I expected..and hence I asked for return. and here the pathetic service of Paytm starts.. First they told me to send some picture of the product, I don't know which e-commerce company have ever done that since they have my money and if I am providing used product then they can refuse me refund. I send 5 pictures with my iphone 6,...
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S
Sahil Agvan
from Ahmedabad, Gujarat
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Not Giving Refund for Bus Cancelled By operator

Address:Jamnagar, Gujarat, 361008
Website:www.paytm.com

I have Booked a Ticket from Jamnagar To Ahmedabad on 11/10/2015. This is the order no. for the same on PayTm:- [protected]. This bus was cancelled by Bus operator. But PayTm is not giving refund I have complained almost 10 times in their customer support portal. But they are not giving any positive response....
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S
suthi82
from Hyderabad, Telangana
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SAMSUNG Battery

Address:Rangareddy, Andhra Pradesh, 500072
Website:www.paytm.com

I have Purchase Samsung battery through pay tm vendor. this product not working properly. I have to mail the Pay Tm they told me it is original have 6 month warranty then I has consult the samsung service center the told it is duplicate then again put the mail as same . Pay Tm guy ask the Job sheet as a duplicate written format. But samsung service center people not ready to give any latter. now this complaint has dead-Lock process. So...
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Subrahmaniyan Kaisrajan
from Cuddalore, Tamil Nadu
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Wrong product- Goodyear DP B1 4 Wheeler Tyres (185/60 R15 84H, Tube Less)

Address:110019
Website:paytm.com

I have ordered for four numbers of Goodyear DP B1 4 Wheeler Tyres (185/60 R15 84H, Tube Less) and it was delivered on 01.10.2015 through Gati transports. On verification it was found that the seller has sent Goodyear DP V1 4 Wheeler Tyre (185/60 R15 84T, Tube Less) instead of Goodyear DP B1 4 Wheeler Tyre (185/60 R15 84H, Tube Less) . Subsequently a complaint was made to paytm and I was requested to send the images. Accordingly the copy of...
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