PayTM Mobile Solutions Complaints & Reviews

I was facing problem to turn on the laptop since i received . Then i go for the lenovo service center then i got to know that there is problem with mother board, Then i requested paytm to return. Now i return that laptop on 12 oct but didnt get my refund yet. I am attaching here the courier delivery receipt, Service center report, and invoice.

Hi,

I recharged my cellphone using PayTM

Operator : Idea
Order No: [protected]
Recharge Amonut: 300
Date: 30/08/2015

It showed successful from their end but I did not receive anything from operator, neither any of the credit nor any of the messages.
When I complained about it, they simply said "We have done it from our end, rest it is between you and the operator".

And I stopped receiving messages under the ticket I raised. They are the third party vendors, and if they take money from me, they must also take the accountability if I lose money due to them.

Its been more than 20 days since I raised my complaint, just few messages I've received and not any actions have been taken so far. And now when they had even stopped responding to my message, I am raising complaint here.

I hope the proper actions are taken against it.

I had made a transaction of Rs 92, 950 on Paytm trying to purchase an Iphone 6s plus 128 gb Order number is [protected].I saw the amount has been debited to my account and my order was not placed . I called Paytm care and told them about the same IMMEDIATELY they told me i will get the credit they said we accept the order has not been placed this is not done and after me many times saying that i need an email on the same they sent me an email . Now they have not placed the order my account has also been debited as well as they have also claimed the money to the merchant site that is tata credit cards . This is pathetic. Need my money credit right away.

Mene paytm wallet mai 22/9/15 ko 600 rs add kie but wo amount mere wallet mai show nahi hua, mene apna order cancel kia aur unhone mera paisa refund show kara mere a/c main, but mera amount mere a/c mai aaj tak show nahi hua, mene paytm ko kahi baar mail kia unka jawab milta hai ki humne aapka paisa refund kar dia

I'm Avinaya I had a account in paytm.I ordered two books on September 8, 2015.My order number is [protected].I applied promo code for cash back.Promo code is valid even though am not getting my money back.I fed up with paytm. Its already over a month. I need my money rs.400 as cash back

Before 5 days i tried to pay my postpaid bill. I tried thrice time and three time message shows 445rs are debited from my bank account. but paytm says your amount is refunded to your account but in actual I only get refund for one transaction another two transaction still yet not refunded. please refund my 890rs as soon

I have orderd following items from paytm
And applied promo codes but the are refusing to give me cashback
And when i have communicated wioth them from mail they asked me for showing snapshot of transaction?...
How it is possible to take snapshot for every transsaction..They are consistantly refusing for cash back by giving resean u hae not applied promo code


1)payment of rs. 1144 received by paytm !Your order no is[protected]
10:25 pm, sep 20 2015
2)payment of rs. 1144 received by paytm !Your order no is[protected]
10:25 pm, sep 20 2015
3)payment of rs. 1144 received by paytm !Your order no is[protected]
10:25 pm, sep 20 2015

Hi I have booked bus ticket via PAYTM . I see there ar no option to select gender i only selected Ms as title. ticket should have been booked as Female at vendor site but it is showing as male. Kindly change the ticket to female or refund my money. order id is [protected]. i called them on customer care and mailed them no response till now. It is very urgent kindly reply asap.

I have recharged videon dth yesterday after 24 hours also not success, not refunding i have given more then 10 mails. customer care number always keep busy . NO CUSTOMER CARE NUMBER, NO GREVENCE CELL, WE SHOULD COMPLIANT TO RBI Payment of Rs. 2424 received by Paytm !Your Order No is[protected] 11:55 am, Oct 19 2015 Recharge/Bill Payment Details

Hi, I had sent return request on 6th oct 2015 but till yet return pickup not done. I had received wrong Product, wrong MRP.I am not getting any response from paytm or seller. They are cheating the buyers. I am sending so many mails regarding when return pick up will done & get mail sorry for delay we will do in 72 hours & 48 hours but 360 hours has been passed away but return pickup not done.

Dear sir/madam, My self p m jagadeesh purchased samsung galaxy j2(gold)mobile from paytm for a cashback of rs.1535/- for order id: [protected] placed on 14th oct, they mentioned that cashback will be credited to my wallet with in 24hrs of product shipment. product shipped on 15th oct, 4 Days passed away and product also deliverd to me. From 16th oct onwards am mailing to them for my cashback but they r not giving proper response to me. MANY TIMES I'VE RAISED A COMPLAINT IN PAYTM SITE VIA [protected]@paytm.com, every time they given a different ticket number with same response and not resolved my issue till date. 16th oct morning around 9.30 a.m is the first one (complaint) raised by me and the ticket number is:[protected]. And after thay given many ticket numbers for me. they said that with in 24-48 hrs they will solve my problem but 4days went on still asking 3 more days to resolve.

I purchased a Jackey Socks (Pack of 3) from paytm. The Product i received is slightly different from the original product i bought from retail shop. I used the product only after 20 days. I could surely tell that the product is duplicate. The Socks torn out in a week. Another pair of the same brand am using almost a year and it is durable. I written to payTM and they dint take any action against the supplier. The PayTM support team will just copy past their mail templates and send even if we write any number of times. I am cheated for less than 500 Rupees. I dont know how to trust them to purchase costly items. I have stopped using the Paytm for buying products. Item and Ticket Details below: Order Number: [protected] Issue Ticket Number:[protected]

I got 677rs money in my paytm wallet for return of product. Now i want to transfer it in my bank account so I request Paytm to refund money in Bank Detail of Transaction is give below Transferred to Bank Bank Txn ID: 55633150 Paytm Cash Txn ID:[protected] Date :[protected]:36:03 But till date after 17 day money not credit in Bank they debit money from wallet on the spot on request (date[protected] but after 17 day money not credit in bank or wallet i complain many time but they give only on answer that transfer is done in 3 or 10 days after requested. till 17 day not credit I want may money back with 17 day interest because bank give me interest on money

I have order for a shoes on PAYTM but i got the wrong size of shoes delevered at my doorstep . now i want to return back this shoes and i dont want to purchase any other product from PAYTM so i need my all money back in my Bank account . i informed PAYTM about all this but till now they didnt took any action its really very poor response from paytm and they are not making good cutomer base. its really sad i have much expectation from them .Ticket #[protected]:Ticket #[protected]

I have made a recharge of 697 using paytm on 19 oct 2015 around 3:28 pm for data pack 3G on phone number [protected]. Recharge was not completed however amount deducted from my account. Order number - [protected]. Please refund the amount or complete the recharge.

First of all i had ordered a wd hardisk worth Rs7525 with 20% cashback promocode but they sent a different model and when i insisted to replace it with the model i had ordered they said they had no replacement policy, and they can only refund the amount and that to as paytm cash and i asked them to give me the promocode so that i can order the harddisk for the same price and they said that i will be compensated for the same but after the refund they refused and when i requested refund from the paytm wallet to my bank account, someone called me 6 times and cllaimed to be a paytm agent and said that i needed to give him my card details and registered mobile no. and tell him the otp that is generated.now paytm has crossed every limit and if any action is not taken by you i will have to file a case against paytm.

Hello ..I hv almost 3700 Rs in paytm wallet but I'm not able to use it because every time I try, it shows a message as shown in screen shot. I mailed to their customer care but they firstly said wait for two days and after two days they said that the matter is sent to concerned one so wait for 5 days then what d he'll they did in two days and latter on for every reply to my mail they just copy pasted d same lines. They peaple are cheaters and don't care about others time n money.

Paytm is such a cheating website. Please don't buy anything from this website, they have cheated me, I bought one product and wanted to return as wrong was received. When I called paytm call centre, they asked for pictures, they approved the return and said that please buy other size again as exchange is not possible currently, reverse pickup will happen with in 24 hrs. I bought another size, they delivered that but didn't pick wrong product and didn't provide the refund. When I asked via mails and called again and again, they are suggesting to go to courier and send it to seller otherwise they will not provide refund to me. Its really bad, such a fake site. My ticket id on paytm is[protected].

Sir I had made payment to the Make your trip company for holiday package. While making payment there were some technical issue due to which the payment debited from my HDFC A/c. but not credited in the beneficiaries A/c. The gate way of payment was through Paytm . Unfortunately I have not been able to contact them on their customer care no.

When i order the i phone 6s by mobile application it is shown - iPhone 6S 16 GB (Silver) - Price 62000 of Rs. 2000, there is no terms and conditions on 12 oct 2015. after also. i thought that it is Rs 2000/- and booked by using on-line banking. After few minutes i received Mail like "You have successfully placed your Paytm-FED order [protected] for Apple iPhone 6S 16 GB (Silver) - Price 62000 of Rs. 2000. You will receive a communication to pay the remaining amount on 15th Oct. After completing the payment, you will receive the location of your nearest TMS store to pick up your brand new Apple Iphone." after that, i request for cancellation. they replied like " i would like to inform you that this amount is non refundable amount." but there is no work like this when i book. I am fighting 3 points: 1) there is no proper clarity selling this iphone 6s 2) there is no turms like non-refund ( simple saying non- refund after transaction done) 3) i am not delayed for this issue ( i find and immediately noticed to paytm) finally i am looking solution for time wasted for this issue..