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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
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B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 806

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S
shanopejr
from Bengaluru, Karnataka
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About refund of a product

I had bought a wd my passport ultra 2 tb titanium, but the product sent to me was of differenet model no.i had applied a promocode of 20% cashback which I got after the delivery.when I complained about receiving wrong model no. they said they don't have any replacement policy and I will be refunded only for that, which of course was done.but I had told them that I wanted the product at the same cost and they will have to do something for...
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C
chat2amit
from Gurgaon, Haryana
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Wallet issues and queries

Address:Gurgaon, Haryana, 122017

Paytm wallet team, I had very poor experience using mobikwik wallet, So i want to get below answers.. 1, major portals where paytm wallet is accepted..i want to.know this as mobikwik has limited acceptability and is a waste.. 2. How quickly your customer care replies and resolves issues As mobikwik is extremely slow and sometimes does not reply at all.. 3. What are ur good offers going on?, because mobikwik is poor in this...
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S
shamithkooven
from Pathankot, Punjab
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Reverse pickup

Address:Erode, Tamil Nadu, 638001
Website:Paytm

Order no [protected];Prestige hob;₹10589;amount paid on September 11;product received on September19;Return requested on same day due to Glass part broken in transport due to very poor package; return accepted on September25;informed me that i should send the product by myself! I went to all courier offices _the product weight is14kg800gm;the least charge offered by professional courier which is₹2200;but Paytm offered me to REIMBERSE ₹200...
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H
Harshal Banker
from Mumbai, Maharashtra
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Mobile Recharge pending

Address:Gautam Buddh Nagar, Uttar Pradesh, 380013
Website:www.paytm.com

Had a worst experience I placed an order (Mobile Recharge) on dated 15th Oct, 2015 Order No. # [protected], 15th Oct, 15 @ 10:42 am against which Rs. 100/- had been paid by me but after the payment done by me its showing Waiting for operator confirmation. today is 17th Oct, 2015, still I am waiting for my order to be complete (i.e. around 56 hours ).i have sent 03 mails to Paytm and ‪#‎frustrating‬ part is on first complaint (Ticket...
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H
Harshada110
from Aurangabad, Maharashtra
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Huge access fee deducted feom recharge amount

Address:Mumbai City, Maharashtra, 400030
Website:Paytm

I recharged an amt of Rs.99 in my Vodafone mobile number on 17.10.2015.But I was shocked to know that out of Rs.99.00, the access fee of Rs.86.84 was deducted towards access fees.Following is the message I received after recharge, along with a service tax of Rs.12.16.The balance that I got is almost nil.I felt like a fool.My hard earned money was gulped by paytm n I got nothing out of it....
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K
kovalank
from Chennai, Tamil Nadu
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Paytm - Till Refund Not Given

Address:Chennai, Tamil Nadu, 600051
Website:www.paytm.com

Order No:[protected] Date: 06/10/2015 Rs.32900 total cost, Rs.567 was subtracted and remaining Rs.32333 was payed through Credit Card the amount was debited and debit sms received from Bank, Paytm order shows Payment Failed, and then contact to customer care for this refund, within 3 to 10 working days it will refunded but till now refund not made....
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S
shubham singh121
from Lucknow, Uttar Pradesh
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Unethical behaviour and payment deduction

Address:Gautam Buddh Nagar, Uttar Pradesh, 208001
Website:www.paytm.com

I was bluffed by customer care representative regarding the online purchase worth 36699 . I followed all the guidelines/instructions as told by him. I was told that i will be able to use their promo code but as the transaction failed i was unable to place my order after some time when i placed again that order with different card, my order was confirmed but that promo code was not used for which i called the paytm customer care, they instructed...
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V
Venkata Rao Amudalapalli
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Speaker System

Address:560038

I have purchased the a Speaker System, Flow Buzz Bluetooth Home Audio Multimedia Speaker System 5.1 Channel, from PayTM. But the product quality is very poor. I placed a return request, and PayTM approved my return request with Reverse Pickup Order No: PTM0489490. But they have not picked up the product till now. They keep on postponing processing of my Reverse Pickup Order. I need my money back....
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Address:Pune, Maharashtra, 411044

I had ordered G Creation Red Embroidered Semi Stitched Suit which had embroidered work on its back also. But the delivered material has no embroidery on its back. So I am unsatisfied with the product sent by the company. Order# [protected] Friday, October 09, 2015 14:35:00...
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N
nilam.desai
from Bengaluru, Karnataka
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Product of substandard quality

Address:Ahmedabad, Gujarat, 380006
Website:www.paytm.com

Product of substandard quality Paytm Order Ref. No. [protected] - Product - Fila White sport shoes (Size-9) (Item [protected]). The product (Shoes - Fila - Size 9) was delivered to me in time and in good condition. I started using them happily. I use them to play Tennis like sports in the morning for about 2 hours. The shoes were delivered on 25/26th September. In the last 20 days I must not have used them more than 20 hours (10 days 2...
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S
Samruddha Rane
from Guhagar, Maharashtra
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Not yet got refund of money

Address:Thane, Maharashtra, 421201
Website:www.paytm.com

I have purchased 3 curtains from paytm site. I did not like the products so i fiiled a return request for that.they have picked up all 3 curtains but they refunded money of only 2 curtains.they rejected the return request of 1 curtain after picking up of the product. Now they are not respnding me neither they are giving the product back to me nor they refunding the money back to me....
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A
amit kamra
from Noida, Uttar Pradesh
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Not able to use my money from Wallet

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:paytm.com

Https://paytm.com/ Hi Team I have been facing an error for more than a month now and not able to place any order using my money from wallet. Everytime i try the same, i get an error stating "something went wrong, Please try after 24 hours". This something is wrong since more than a month now. I have raised tickets and did around 10 followups but no solution done yet. I tried calling customer care but they never allowed me to speak...
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A
anthonys
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Cash back not received.

Address:Mumbai City, Maharashtra, 400055
Website:paytm

I had purchased a 1 ton AC from paytm and there was a cash back offer of 20%. order no [protected]. I did apply the promo code for the cash back offer but after the order is placed there is no cash back given. The customer service says I did not apply the code but I see no reason why I would not apply the code.also this is the second time it happened with me....
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A
Amaresh80
from Kolkata, West Bengal
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Cheated and harassed by Paytm

Address:110047
Website:www.paytm.com

Disgusting !!! This was just my beginning with paytm and received the two back to back worst experience from paytm. Thank you so much for indirectly telling me that i should not be a customer of paytm. on 4th of Oct'15 i placed an order (order no. [protected]) for which payment was accepted. After three days i got an information that my order got cancelled. If you cant deliver the product, why you accept the order ? Simply you...
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N
NIKEoo7
from Gurgaon, Haryana
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Cashback code not working

Address:Meerut, Uttar Pradesh, 250001

I ve received a cashback code from britannia bourbon for Rs26, however whenever i apply it I get the message to try after sometime. I tried to register a complaint with Paytm, it shows some internal error occured while submitting the complaint....
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Address:Ambala, Haryana, 133001
Website:www.paytm.com

Sir, I tried a recharge of ₹80 of mobile no [protected] on 26 Mar 15 through PayTM.I used SBI net banking to pay ₹60 and ₹20 using PayTM wallet. The recharge was failed and the full amount(₹80) was refunded to PayTM wallet.Thereafter on 30 Aug 15 i came to know that the amount paid through net banking for recharge of ₹60 can be transfer back to bank and i do so. The amount of ₹60 deducted from my wallet but the amount was not...
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_nk
from Bengaluru, Karnataka
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About refund of 28,249/- + 230/- rupees

Address:Aurangabad, Maharashtra, 431005
Website:www.paytm.com

Dear sir, i'll ordered camera nikon d5200 from paytm of order no. [protected] ( on rupees 28, 249/-), on date 27 sep. 15, i will payment thrue my debit card for cashback of 3500 rupees, paytm seller omega enterprises send me a product by courier on 5th oct 15, and i opened it and face that product is deffective after many mails they are converse for a return product and refund my money to bank account or paytm wallet, they says by mail there...
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A
Ajay Gupta9260
from Delhi, Delhi
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No Cash back as per the offer

Address:New Delhi, Delhi, 110064
Website:paytm.com

I shopped from having and did my payment through paytm wallet. As per the offer a cash back of Rs100 was to be done. Since I purchased twice I was required to have a cash back of Rs 200. My products has been delivered already but the cash back transaction hasn't been made up till now....
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S
sac1123
from Mumbai, Maharashtra
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Money not return

Address:461001

i ordered a jeans from paytm Order No is[protected] first i got a mail that sealer confirmed my order after that they cancel my order but i didn't get my money back then i compliant on paytmcare they give ticket number[protected] & promises to refund in 72 hrs, till now more than 100 hrs are passed but i didnt get my money back.....
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S
stalin S
from Mumbai, Maharashtra
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Paytm Wallet - Amount not creadited

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com

Hi Team, I had mentioned my transaction details for your reference. i have used promo code LUCKY10 2 times that code eligible amount Rs.200/- till date received. Paytm customer care not support. So should I compliant. Kindly help & get the amount of Rs.200.00 shortly. Thank You Your Order No is [protected] Payment of Rs. 1000 received by Paytm 5:02 pm, Oct 13 2015 Bill Payment of Air-tel Mobile [protected] Qty: 1 | Sold...
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