PayTM Mobile Solutions Complaints & Reviews

Hi, product I received is of very poor quality. Please arrange to deliver a product which is worth of 2199. The product I received having following issue. 1. Not worth even in 400/- INR. 2. Cloth used for preparing bean bag is of very poor quality. 3. Was a bit wet when opened, and smelling like chemical. 4. Ordered XXL size but its not even stands in front of M size bean bag. It is really too small. 5. Spoiling emage of PAYTM. It...

Hi All,

This is to inform you that i tried to make a payment for my Vodafone bill on 7th October of Rs. 500.00 through Paytm. payment got failed and got a message that your amount will be credited into your paytm wallet within 48 hours, it's been more than 7 days now and haven't got my amount back nether in my bank account not in paytm wallet. even the customer care no is not working since then i have tried 50 or...

I bought a product moto e 2nd gen from paytm.com. My number [protected] I raised a request for reverse pickup as the product is defective like blur screen or shaded screen on the next day of product delivered. But reverse pickup was not successful till now. Company refused it by saying
Reason: We tried to reach you through call & mails but were unable to connect with you. So, because of absence of your supporting documents we can...

Dear Sir, I am booked a ticket on 9Th oct 2015 from Paytm.com . From Pacifice Mall Anand Vihar ( Delhi ) to Lucknow for 10th oct . Paytm Assign Rudra Bus Service for this journey . But When i am reach in service station, no any bus avail for my journey . And when i am contact with Bus operator service, he clearly asked me, he cancel the bus and already update to paytm for refund customer money . Mr. Satya ( Rudra Bus service co-ordinator...

I booked online kids wear 2 sets for my kid and paid full amount by card online but i got only one set and invoice billed for 2 sets when i called up to customer care to find out for another set they said its delivered 2 sets, i really felt very bad for cheating by them since we are not able to open product and see with out receiving, when packet opened by me it was big disappointed, and i cancelled immediately after i spoke to customer care...

Hi, This is with refernce to transaction id[protected] for the payment which i made through PAYTM wallet amounting Rs. 387/- on 12th Oct, 2015 evening. 10% cashback was being offered for dominos pizzas through PAYTM payment on that day. Till date I have not received my cashback in my PAYTM wallet. Thanks, Manish...

Dear customer care desk, Reminder I am having very bad experience with PAYTM. I have written so many mails to paytm customer care but not received any reply from your side. Customer support of Paytm is very very poor.. don’t solve problem carefully. Very BAD Service. I would suggest NOT TO buy anything from your website again. You are the worst website for shopping. This is one of the worst website, they have very bad service. I...

I recharged my Idea number on 13-SEPT-2015 from paytm online mobile recharge site. amount is deducted from bank but recharge was unsuccessful saying that Transaction failure from bank. i asked the same to my bank they said that amount is paid to paytm where paytm is saying that amount is not received. can any one help me....

I had purchased JBL Micro Wireless Speaker from Paytm on 25th June, 2015.
Paytm delivered to me with a fake product. I have attached the pictures of the product I received from Paytm and the 'Original' product.

The difference is clearly seen as below:

1. In made in china label 'c' is in small letter and in original one it should be in capital.

2. Original product says...

When I was placing this order I was trying to select PROMO25 promo code which was listed in dropdown during checkout, but after selecting PROMO25 and placing the order([protected]) promo got converted to LA15 which was giving less cashback. I tried to call to customer number 5-6 times but no luck and mean while I thought like I will place new order again and I placed one more order and this time proper promo code PROMO25 came in order (Order...

Dear All On 12 October, 2015 at 6.35 pm i got a Alert from Paytm when opened in App of Paytm it displayed Apple iPhone 6S 64 GB (Golden) - Price 72000Apple iPhone 6S 64 GB (Golden) EFFECTIVE PRICE Rs 2000/- on basis of which i ordered 6 iphones i.e 2000*6 = 12000 by paying from my Account and later got a message from Paytm stating your amount is Received for booking and remaining amount to be paid after October 15. Its after this message...

Through paytm I recharged to my network on September 23rd, 2015 @150/- to my number. I got a message that order was successful and the respective amount was deducted from my bank account. But the recharge has not done. So refund my amount to my bank account as earliest. I sent this complaint to [protected]@paytm.
Thank you....

From:
Date: Wed, Oct 14, 2015 at 6:38 PM
Subject: [Paytm Care] Re: RCtkt - Login issue
To: sahil4sahilism

Regarding your experience with Paytm
Ticket #[protected]: RCtkt - Login issue


________________________________________

CDisha, Oct 14, 18:38:

Hello Sahil,
I am really sorry that the resolution of your issue is taking time. I feel...

Dear sir, I have recharge my airtel mobile on 09 oct 2015 and money deducted from my account, showing as success but I have not got any recharge & complaint submit to your care, received tickets no is #[protected]and order no is [protected], transaction no is [protected].So kindly requested to you same dedicated amount return to my bank accounts. My recharge mobile number is [protected]....

I paid 149 rupees through Paytm for purchasing in eBay. This transation paid through your bill desk. This transition is not completed due to some technical problem, but amount deducted. I had contact Paytm customer care but they told to contact you. Please refund my amount....

I have ordered an dress material from PAYTM. However the piece which I have received is defecting. I raised a return complain almost a month ago but no one came to collect even after I received many messaged about the same. Raised complain to customer care and no action taken yet. Now my money is stuck and more over I need to spend so much time to follow up with the reversal....

On 07 Oct i was trying to make some order on FirstCry.com using payTM wallet, since there were not enough balance in my PayTM account i have tried to load money from my Axis Bank net Banking & Axis Bank Credit Card, both times it got failed, but amounts got debited from my bank accounts both the times. below are the transaction id for both the transactions from bank for which PayTM has claimed the money from bank: 1. Bank transaction...

I ordered iphone 6 -64 GB. However what was delivered was iphone 6 -16 GB. Hence I request return and replacement of order. But when guys from parcel.in came to pick up the order, they could not make a system entry as it was showing return of 64 GB. Hence they did not pick up the order back. Kindly advise who can i return 64 GB phone when I have received 16 GB phone. After this I must have called the customer care more than 10 times but each...

I ordered a book from PayTM two weeks ago. Now I waited for 2 long weeks, but even that much time was not enough. They didn't even shipped it in such a long period. Whenever I contacted them with mobile they didn't reply back to me. If I mailed them they would say we are "Shipping it in next 2 days" and after 2 days "We are shipping it in next 24 hrs" and even after as if that was not enough they told me they are having a problem with shipping...

I have tried to pay my postpaid mobile bill of RS.2074 but it showed failed. In the paytm wallet it shows rs.2074 on oct 11th amount has been refund to the bank but till know the amount hasn't refund. I have tried calling to the customer service no but it says line busy. I'm waiting for the reply but till know no revert.please do necessary action...