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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 812

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A
Asad Ali Chauhan
from Pune, Maharashtra
Oct 5, 2015
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Address: Gautam Buddh Nagar, Uttar Pradesh
Website: www.paytm.com

I ordered a Hard disk through paytm but company provide me wrong and cheap product. after complain they are telling for return meanwhile I have urgent need of this HDD due to my data backup so unable to return. Please provide my full money return from company to cheat me. Mobile : [protected]
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    S
    sid.simy05
    from Indore, Madhya Pradesh
    Oct 5, 2015
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    Address: Dehradun, Uttarakhand
    Website: PAYTM.COM

    Hello sir, i am madhusudan sharma, i am recharge my prepaid mobile for [protected],[protected], by paytm wallet, recharged amount is 246.00 and i type correct mobile number but recharge is compliate in other wrong number so please help me to get my money. my paytm order number is : [protected] and transcaction number is : ccacj2fkl138 amount is - 246.00
    +1 photos
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    and i will alredy try to [protected]@paytm.com, they will give advise fo consult for reliance gsm...so i will try

    How to get refund my money wrong mobile recharge - Comment #2233415 - Image #0
    How to get refund my money wrong mobile recharge - Comment #2233415 - Image #1
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      S
      ShivenGupta
      from Mumbai, Maharashtra
      Oct 5, 2015
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      Address: Kolkata, West Bengal
      Website: paytm

      Paytm are simply cheaters, I have ordered Iball slide brace x1 and before ordering the product I called customer care that whether I can avail TAB25 promo code or not, they promised me to give cashback of Rs.4000 after delivery, but once the product got delivered they denied to give cashback. Even when I asked them to take back the product they told me there is no return pickup policy and I have to send them back the product. When they denied giving cashback after promising, how can someone trust that they will give me the whole amount after returning the product.
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        G
        Girjanand Kumar
        Oct 5, 2015
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        Address: Bangalore, Karnataka
        Website: www.PayTM.com

        Incident Date : 26/09/2015. I Use PayTM to recharge my DATA Card on 26/09/2015 for 351 rupees . but unfortunately that amount transaction got canceled and money 251 rupees came to my PayTM wallet. but instead of drawing the money 351 they with draw 6147 from my credit card . i came to know this today while checking my account details in CITI BANK and and i saw there is lot of coupons got selected against to that transaction . and all these coupons are with out validity date and period. You People can refer my attachments of order in "PayTMFraud_2.png" all are related to Health Checkups which stupid can take these many coupons for Health Checkup . Please kindly take necessary action on these people. and try to get my money back .
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          M
          MadhaviS
          from Bengaluru, Karnataka
          Oct 5, 2015
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          Address: Gautam Buddh Nagar, Uttar Pradesh
          Website: www.paytm.com

          I made a payment of Rs 1096/- to ACT Broadband connection through PayTM App on 11th September and it has failed .I don't see it reflecting in the order summary also. Payment has not been received by ACT. I have raised a ticket for complaint long time back It has been not resolved still. Kindly do the needful ASAP Ticket no. -#[protected]
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            A
            AnjuSuryavanshi
            from Noida, Uttar Pradesh
            Oct 5, 2015
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            Address: Gautam Buddh Nagar, Uttar Pradesh
            Website: www.paytm.com

            Name: mohit singh Email Id: [protected]@gmail.com Order Number: - [protected] Mobile : [protected] I ordered it on 22 Sep 2015, I did not received it yet. Can you please explain this delay ? If you are not able to deliver the products on time then why you guys are promising "Happiness is guaranteed at Paytm. If we fall short of your expectations, give us a shout."? Who will pay for this delay?
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              M
              MURTI DEVI AHLAWAT
              from Gharaunda, Haryana
              Oct 4, 2015
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              Address: New Delhi, Delhi
              Website: paytm

              I recharged my mobile no [protected] with rs 198 on 30.09.2015. but the recharge was not done and no refund was made. i also submit complaint on website of paytm but no response from them.
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                A
                akshay860710
                from Hisar, Haryana
                Oct 4, 2015
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                Website: paytm

                Mene ak 100 rupees ka Recharge kiya Jis me ki m lucky10 winner me select huaa or mera 100 rupees cash back milna tha but Abi tak nahi mila ise 48 hours se bi jyada time ho gya h Paytm I'd -[protected] Paytm order number -[protected] Or mere pass pruf bi h screen shot
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                  M
                  mkmanohar
                  Oct 4, 2015
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                  Address: New Delhi, Delhi
                  Website: www.paytm

                  Comments mkmanohar 0 minutes ago I have ordered GLUCOLAB sugar test strip on PAYTM, PAYTM send me wrong local test strip, my return request accepted but after 10-15 days they asked to courier me that wrong item and sudden i receieved email that my return request had cancelled how? I do not know that... at last i tried that test strip, but that even not fit in my GLUCOLAB TESTER. Now I informed that they THEY PAYTM could not able to contact me, I here by alert you all PL. DON'T BUY ANY QUALITY URGENT PRODUCT FROM PAYTM, ITS TOTALLY FRAUD LIKE COMPANY. You can recharge online mobile, DTH etc . But for online purchase I suggest to go for some top E COM Company rather than go for THIRD CLASS PAYTM
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                    Y
                    yogendra9977268823
                    from Bengaluru, Karnataka
                    Oct 4, 2015
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                    Address: Rewa, Madhya Pradesh
                    Website: paytm.com/

                    Dear Sir/Madam, I am add One thousands in Paytm Wallet. But now I am unable to use Paytm Wallet. when I try use paytm wallet paytm show error message. I am attach Screen shot of Error Message.Please Sir Help me. My Mobile no. is [protected].
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                      K
                      Kshitij Dutt
                      from Kharagpur, West Bengal
                      Oct 4, 2015
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                      Address: New Delhi, Delhi
                      Website: paytm.com/

                      I recharged my mobile online on 1/10/15 8:31 PM. It was unsuccessful and the company claimed that money would be refunded in 24 hours. When I did not receive the money in given time, I complained again on 2/10/15 9:01 PM. I received a mail from their side that they are looking into the matter and would surely be refunded my money within 24 hours ( I received this mail on 3/10/15 9:31 AM, Ticket #[protected]. It has been 69 hours now and I still have not received my refund. This is not only delay in service but also fooling your customer.
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                        P
                        puneet dad
                        from Shimla, Himachal Pradesh
                        Oct 4, 2015
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                        Address: Gautam Buddh Nagar, Uttar Pradesh
                        Website: paytm.com

                        Hi I am puneet from panchkula [protected] I have ordered 2 back cover for samsung note 3 neo and samsung s3 Which I get oversized means they are not fitted according to mobile I have return both cover to paytm they refund me for samsung note 3 neo but not for samsung s3 they are cheating with consumers Kindly do the needful
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                          V
                          vikman8183
                          from Mumbai, Maharashtra
                          Oct 4, 2015
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                          Address: Gautam Buddh Nagar, Uttar Pradesh
                          Website: paytm

                          I have baught britannia bourbon biscuit with 20 rs. promo code of paytm, first its very pathetic service of paytm website and then showing try some time later and some coupons show already used. Paytm and britannia making big fraud to its customers. Dont buy britannia and paytm please dont use it.
                          View replies
                          I HAVE APPLIED TO BOURBON COUPEN.BUT THIS S NOT APPLIED...IT S CHEAPEST AND FRUAD...
                          Reply
                          Dear All, Same happened to me. I purchased 2 packets. Both the coupons are not working. The message is coming "Please try after some time." I try for 2 - 3 days still not working. We should take them to consumer court for such fraud promotions openly.
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                            K
                            kedarnathbiswal
                            from Mumbai, Maharashtra
                            Oct 4, 2015
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                            Address: Khordha, Odisha
                            Website: www.paytm.com

                            I made a complaint for non-recharge of prepaid vodafone no.[protected] from paytm wallet. but unfortunately some of your employee(s) called me from [protected](4 times), [protected], [protected], [protected] and asked debit card details to refund the money but instead of paying me back they withdrew money four times up to 6, 900.00 I have no way out but make a complaint in Police station. and write about your organisation in social media.
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                              K
                              kedarnathbiswal
                              from Mumbai, Maharashtra
                              Oct 3, 2015
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                              Address: Khordha, Odisha
                              Website: www.paytm.com

                              I had Rs.200.00 in paytm wallet. Yesterday i.e. on3.10.15 I wanted to recharge the prepaid Vodafone mobile no.[protected]. The mobile has not been recharged but the wallet balance is showing zero balance. Paytm order #[protected] paytm cash Txn ID[protected]
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                                A
                                Aranthai K.Rajagopal (RAAJ)
                                from Chennai, Tamil Nadu
                                Oct 3, 2015
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                                Address: Chennai, Tamil Nadu
                                Website: gmail

                                I brought navakar cctv camera system through paytm they told 2000 discount on this products that amount credit through ur paytm wallet but still now that amount not credit also that navakar system not given main products as they told mainly hard dist and wire its only costly ideams so they cheeting easly pls clear this people imdly thanku so be care of paytm
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                                  S
                                  sdasnou
                                  from Mumbai, Maharashtra
                                  Oct 3, 2015
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                                  Website: www.Paytm.com

                                  Dear Sir/Madam, Hope you are doing wel!!! This is Snehasish Inform u that i have purchase one Titan silver analog watch on 22 Sept but wrong product got received . As per the communication over phone and mail i have packed the product and send it to seller address by DTDC. But what address they give its not exist as confirmed by DTDC . Now when i am trying to call customer care its showing my order id is Invalid. kindly look into this matter as its a serious issue related to my purchase product which is a cost of Rs 3300 . I have shared the screen shot for reference and take some serious action against Paytm. Thanks, Snehasish Das
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                                    A
                                    Aranthai K.Rajagopal (RAAJ)
                                    from Chennai, Tamil Nadu
                                    Oct 3, 2015
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                                    Address: Chennai, Tamil Nadu
                                    Website: gmail

                                    I bought navakarsystem 4 channel dvr with set from paytm app they posted in hard disk and wire but that parcel not have that i ask many time to paytm customer care they are till now not responds also the paytm app discounts given my paytm wallet that amount also not credit what can i do sir i have attach bill and that navakar details pls ask him to give my discounts and missing products thanku who is reading this please be care of paytm thanku.
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                                      yrtr007
                                      from Hyderabad, Telangana
                                      Oct 3, 2015
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                                      Address: Hyderabad, Andhra Pradesh
                                      Website: paytm.com/britanniabourbon

                                      I bought britannia bourbon biscuit pack of cost RS.10 and i got promocode in that, but that promocode as been experied. i want the reason for it ? they are two packets like that. i[censored] want i will provide u that promocode. i want this complaint to do done fastly. reply me about it...
                                      View replies
                                      hi,

                                      I purchased britannia bourbon inside the promo code of Rs 26/- when i tried it I recived the OTPbut after that it shows try after some time.
                                      Promo Code:XFRNFPANPH0X.
                                      My number: [protected].

                                      kindly update me if its expire or something else.
                                      Reply
                                      I brought bourbon I got 26 ₹ recharge but in my windows mobile code is not apply. Answer y it not apply.
                                      Reply
                                      hi
                                      I purchased britannia bourbon inside the promo code of Rs 26/-*10=260/-(ten pockets) when i tried it I received the OTPbut after that it shows try after some time.
                                      my cell number is-[protected]
                                      Reply
                                      hi
                                      please add the paytm wallet only other wise recharge to my mobile no-[protected] bsnl
                                      Reply
                                      hai
                                      I purchased the packet of Britannia bourbon of Rs 26 from store.I have puchased for 19 pockects worth rupees for -19*26=494/-(four hundred and ninty four rupees only) I got promocode inside the rapper but its not working. It shows the errors like it says try after some time or later it shows you have reached maximum attempts. I think this is just for addvertisement and increase the sell of Britannia bourbon. I need 26 rs to be credited in my paytm account [protected]. The error snapscreens are attached herewith. Do the needful and resolve the issue in small span of time. Thanking you in advance, hoping you will consider this is as important as froud case. Best Regards, sudhakar [protected]
                                      Reply
                                      hi,

                                      I purchased britannia bourbon inside the promo code of Rs 26/- when i tried it I recived the OTPbut after that it shows try after some time.
                                      Promo Code:GZBJOJBEJGOJ
                                      please add the paytm wallet only other wise recharge to my mobile no-[protected] idea
                                      Reply
                                      paytm cash back code not working, u r doing cheating.cheating..cheating.cheating..cheating.cheating..cheating.cheating..chea...⇄
                                      Reply
                                      code not working...cheating by such a famous site...strange
                                      Reply
                                      Hi,

                                      my name is irfan i purchased my barbon and i got promo code recharge of 26 rs the error is please try again later it showing britannia people making us fool my network is airtel my number is -[protected] please make my recharge
                                      Reply

                                      Paytm — booked bus ticket, no bus no information

                                      Hi I am booked the 3 bus tickets in Paytm 2days back, I received message from booking conformation from paytm, Today (2 may 15) i am waiting for BUS since 2 hours bus not received, no information from Travels and paytm,

                                      Britannia bourbon promo code - Comment #2412956 - Image #0
                                      Reply

                                      Paytm — Delay in order deliverey

                                      i had purchase 16 Gb memory card on 27/3/2015, order no[protected]. but still i have not received yet our order. please deliver order or return money. Amit Mishra [protected]
                                      Reply

                                      Paytm — not recieve cashback

                                      i paid 20 rs on gopaisa offer but i didnt received casback of 40 rs.

                                      Britannia bourbon promo code - Comment #2417764 - Image #0
                                      Britannia bourbon promo code - Comment #2417764 - Image #1
                                      Reply

                                      Paytm — Order # 848551121

                                      What kind of service is this????????????????????? I am really very disappoint, I want to present this someone as a Birthday Gift thats why i need this item on today.
                                      Reply

                                      Paytm — recharge was not successful order no. 867117430 I need money back on my paytm wallet

                                      My recharge was not successful please back my money on my paytm wallet
                                      Reply

                                      order no - 822713899

                                      I received above subject order but it is in damaged condition. Kindly replace the same.
                                      Reply

                                      cash back money still not come

                                      Sir I cancelled order no[protected] still I have not getting my return money. Plz help
                                      Reply

                                      744 balance spent for recharge but still that money didn't transfer in my account

                                      124 recharge 6 times but recharge not done & i sent the mail so many time but didn't revert only automated mails cam e so i want my refund back.
                                      Reply

                                      account deactivation

                                      hi paytm team. i am yuvraj vaghela my email id is [protected]@gmail.com i am not intrested your policy and already using other account. so please helip me and deactivate my paytm account
                                      Reply

                                      No resolution .taking payment

                                      Really Sucks ..I ordered one t shirt and cancel before 2 days of delivery Order[protected]. till now no resolution provided and more than 6 days over .. Worst online service I ever seen . ..
                                      Reply

                                      refund the deducted money

                                      Sir i had recharged on jan 2015 of Rs 100 in my paytm wallet, Rs 100 get deducted from my account, but still not recharged. The order no[protected] ...plz refund Rs 100 in my paytm wallet
                                      Reply

                                      rechrge still pending

                                      i rechrge on my mobile number so i use paytm mobile app...but my atm transcation is already done..but i did not get balance...status is still pending...
                                      Reply

                                      product shipped issue

                                      i ordered 2 product on paytm on 16 dec 2014 but product status showing still confirmed but not shipped.i contact many times to paytm they told me wait 2-3 days again and again.what is this?
                                      Reply

                                      Fake product

                                      I was delivered fake product by PayTm. I had ordered a perfume called davidoff champion. But its the fake one. I request for exchange or return of my money back.
                                      Reply

                                      Payments

                                      raviarveti, Dec 16 12:18: ORDER NO.[protected]
                                      Reply

                                      Rs. 69 Vodafone recharge not creedited in my mobile No.9925072054

                                      23 Sep'14 10:36 am E2BD7C0E83948EBF Paid for Order #[protected] ₹69 Success - Rs. 69 not recharge in mobile & same not credited in my paytm case
                                      Reply

                                      Recharge is not successful

                                      Sir, I have recharge Rs.94/ but amt.debited my account but no recharge pls.refund my account my order no.[protected]/[protected] M/No.[protected].
                                      Reply

                                      Not received Rs50 Cashback for the promo code that i have applied and i have purchased it from groupon.co.in

                                      Name - Rahul Garg, E-Mail id - [protected]@yahoo.com Order no.[protected] Mobile Number - [protected] Recharge Date - 25/10/14 Current Date - 08/11/14
                                      Reply

                                      my yippee noodles offer rs 40 not recharge my cell phone.

                                      you cheat me.
                                      Reply

                                      not refund amount of Rs 60 order no. 673644456 date 29.11.2014

                                      please refund my amount immediatly 60 rupees order no.[protected] dated 29.11.2014
                                      Reply

                                      my order no :633808200 , have ordered shirt S, but received M, Please refund the amount

                                      my order no :[protected], have ordered shirt S, but received M, Please refund the amount
                                      Reply

                                      Byte corseca headphones

                                      I have purchased Byte corseca headphone and returned on 28-
                                      May-2016 but still i havn't got my money in my account. verify and transfer ASSAP.
                                      Item ID-[protected]
                                      Reply

                                      Money missing 3800

                                      My name is sathikbatsha paytm company in my amount in 3800 misuse please my account number in [protected], refunded amount/my mobile number in [protected],
                                      Reply
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                                        R
                                        Rajendra kumar 1972
                                        from Lucknow, Uttar Pradesh
                                        Oct 3, 2015
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                                        Website: paytm.com/shop/p/action-brown-casual-shoes-size-8-FOOACTION-BROWNMICR55641EE5FFC3A

                                        I have purchased one pair of shoe, details are given below Name: kumar1972 Email Id: [protected]@gmail.com | Order Number: MPtkt - [protected] Description -Brand Action Product Code - FOOACTION-BROWNMICR55641EE5FFC3A Color- Brown Size-8 Material--Leather Actually this is not made up of Leather, material used- cloth. After complaining to concern site they emailed me to 5% more discount, offer denied from my site and now they are emailing me to return this product but i want only right product which made up of leather with same model.
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