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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 815

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J
javed mollah
from Kolkata, West Bengal
Sep 28, 2015
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Address: Kolkata, West Bengal
Website: www.paytm.com

Dear Paytm customer care Cashback for below not credit Order id's[protected]/[protected]/[protected]/[protected]/[protected]/[protected]/[pro...
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    J
    JeyanthiRaja3234
    Sep 28, 2015
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    Address: Bangalore, Karnataka
    Website: Paytm.com

    Hi, I purchased few items in Pa=ytm during the month of May. Out of that, 2 items costs around 340 each was not accepted by the merchat so 340 +340 was transferred to Paytm wallet. Also another item(Baby walker) cost around 2099 was returned due to defect in the product received. Out of the total amount 2099, they paid back only 1570 was credited in my Paytm wallet. For all these amount 1570 +340+340, i clicked 'Transfer to Bank' option in Paytm wallet. But i never got the money credited in my bank account. Total amount of 2099 +340 +340 is pending with paytm. I have mailed them several times, but they never turned back. Every time they were asking me to send my bank transaction details. I sent all the necessary details several time but no use.
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      K
      kam fly
      from Navi Mumbai, Maharashtra
      Sep 28, 2015
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      Address: New Delhi, Delhi

      Dear Consumer team, I booked bus ticket from paytm (Order id-[protected] ) on 29th aug, from Mumbai to Karad, but on 23rd Sep i recieved call from Bus operator that bus is cancelled so i inform to Paytm and spoke with their one of excetuive name Swastik he gave me assurance that they will contact to Bus Operator and After Confirmation we will refund Bus Amount to ur Paytm Wallet within 24-48 Hours, but After that their excuses started, I mailed for almost 10 times they gave me assurance that we will refund but still they have not refunded amount 1100/- last 6 days im continuously mailing them, but they are not responding. on 23rd sep I lodge complaint my 1st complaint no is[protected] but they didnt responded then on Sep 26 I lodge Second complaint,[protected], then also they have not resolved only giving fake assurance we will resolve within 24-48 hours, but they are not responding. Please help me Ban Paytm, because i seen on social media almost they have cheated a10 outof 9 customer. please We are having faith on Consumer Team lz do needful.
      +2 photos
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        J
        joker sales
        from Surat, Gujarat
        Sep 28, 2015
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        Address: Surat, Gujarat
        Website: ww.paytm.com

        Dear sir, i have 1 seller account on paytm. with register with CST/tin/vat number. someone is create same name account on paytm with same bank details. so i request to paytm active my account but he not do this since last 10 days. he says me your account is open with same 2 bank details. i want to say him regarding this issue if he is saying 2 same bank details open account how this possible . actually you have first see and after you active anyone's account then how you first open account with same bank details. i want take legal action against paytm. [protected]
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          A
          Allwin Krish
          Sep 27, 2015
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          Address: New Delhi, Delhi
          Website: Paytm.com

          Recharge of Airtel Mobile [protected] for Rs.250 was successful. Your cashback will be added to your Paytm Wallet within 24hrs. Your operator reference number for future reference is [protected]. Get Rs 15 Cashback on Recharges. Use Code: EOM100 Visit http://p-y.tm/4DPQ Ready to help, 24X7 - https://paytm.com/care I have not rcvd amount, I couldn't talk to customer service representative
          I have used on promo code of britaniabourbon in which I got 10Rs in the wallet but I am not able to recharge from it.the cashback is for order #[protected] (promocode: VCMVO1UFUYEG).
          I hv got 26 recarge on britannia Bourbon bt the process of recharging is so complicated i m nt able to recharge it .
          My promo code is G65P84WRSRCO
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            R
            Rishi sharma
            Sep 27, 2015
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            Resolved

            Address: Gautam Buddh Nagar, Uttar Pradesh
            Website: www.paytm.com

            Hi Team, On[protected]:42:14 I have received a cash back from paytm for Order Order #CASH[protected] Paytm Cash Txn ID[protected] Order #[protected] of Fila White And Blue Sports Shoes ... (Promocode: FOOT40). after cash back my paytm wallet remaining balance was 980. On Same day I made a purchase of 778. [protected]:00:28 Paid for Order Paytm Order #[protected] Paytm Cash Txn ID[protected] So after that my paytm balance was 202. For above mentioned order I have applied cash back coupon "FOOT35" where I got cash back on "[protected]:29:29" which is 259. On Same day one of merchant refunded amount 120 on my paytm wallet. So my total balance should be display 202+120+259=581, However my wallet balance is showing as 381, Now sure where Rs. 200 has been gone without using anything. I am attaching the screenshot for the reference. Kindly look into the matter. Not only this, I followed up Paytm Guys but not received any positive response from them. My Mobile number is [protected], Please feel free to contact me.
            Sep 28, 2015
            Complaint marked as Resolved 
            Paytm Refunded the amount hence closing the Scenario.XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
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              A
              ashishonly14
              from Mumbai, Maharashtra
              Sep 27, 2015
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              Website: www.paytm.com

              Return of order I had ordered wildcraft shoes on paytm. I found fitting issues with same. So they told me to return the product and I did same. Order was delivered back to seller and paytm accepted that item received by seller and told me k your money will be credited to your account within 24 to 48 hours. I waited for three days still no action. Then I constantly called paytm customer care and they repeatedly told that your money will get credited in 2 days. I have not yet got my money and it is now ten days!!! My details are Ashish Mehta email: [protected]@gmail.com Order ID: [protected] ticket nos from customer care are.. [protected] [protected] [protected] [protected] They are still telling sorry and telling me to wait for 2 days. Please help me with the issue.
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                R
                Remo143u
                from Bengaluru, Karnataka
                Sep 27, 2015
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                Address: Bangalore, Karnataka
                Website: www.paytm.com

                Hi, It was almost 20 days that i have returned the product (ORDER NO.[protected], iRide Grey Microfibre T-Shirt (Size-XL)). But, still i haven't received the refund amount. keep on calling customer care and raising help desk tickets. Still, not received the refund amount. please do needful.
                Sep 27, 2015
                Updated by Remo143u
                Hi, It was almost 20 days that i have returned the product (ORDER NO.[protected], iRide Grey Microfibre T-Shirt (Size-XL)). But, still i haven't received the refund amount. keep on calling customer care and raising help desk tickets. Still, not received the refund amount. please do needful. Feel free to call me on [protected], [protected]
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                  Y
                  Yasho Reloaded
                  Sep 27, 2015
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                  Address: Angul, Odisha

                  I am yash Reloaded. I have 700rs balance in my paytm account..but i cant recharge my number. When i recharge my no then the option shows that
                  Something went wrong .plz try after 24hours..I face this problem last 30days..
                  my whtsap no -[protected]
                  plz help me admins ...
                  +1 photos
                  Hello
                  I am so sorryy, i could not attend ur call ..so plz again call me.
                  My no - [protected]
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                    R
                    rahul.s7768
                    from Meerut, Uttar Pradesh
                    Sep 27, 2015
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                    Address: New Delhi, Delhi
                    Website: paytm

                    Hello sir, Order id: [protected](date: 12-Aug-15, amount: 27890) Reveived broken LED on 20-Aug-15, filled return form same day. On 25-Aug-15 my return was approved. Till now no reverse pickup done. I called them and sent mail many times. Always getting same reply: wait for 3-5 days. It has been more then 1 month but no retuen. Please resolve this issue.and refund my money back. Thanks®ards rahul singh c.no.-[protected]
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                      R
                      rinkugoyal
                      from Hisar, Haryana
                      Sep 27, 2015
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                      Address: Gautam Buddh Nagar, Uttar Pradesh
                      Website: www.paytm.com

                      Order id: [protected](date: 12-Aug-15, amount: 27890) Reveived broken LED on 20-Aug-15, filled return form same day. On 25-Aug-15 my return was approved. Till now no reverse pickup done. I called them and sent mail many times. Always getting same reply: wait for 3-5 days. It has been more then 1 month but no retuen. Please resolve this issue.
                      Image of product received. Already shared with company. Return approved but no pickup till now.

                      Received broken LED TV on 20-Aug-15, till now No reverse pickup done. - Comment #2229407 - Image #0
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                        M
                        Manish Sadadhara
                        from Surat, Gujarat
                        Sep 26, 2015
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                        Address: New Delhi, Delhi
                        Website: www.paytm.com

                        I had purchased shoes from online shopping site Pay tm. I requested return due to size problem. Pay tm initiated reverse pick up of shipment and pick up the shipment on 19/09/15 and provided me receipt for same. It was expected to reach back to merchant within 2-3 days as I received it within same time. But after a week when I ask for refund through mail they reply that I will get refund after shipment reach to merchant. I ask for status of shipment in more than 10 conversation and Pay tm replies each time that I will get refund after shipment reach to merchant. They are not tracking shipment to inform me about the status. I also inquired for date on which shipment will reach to merchant as its already a week passed but they are not responding. They have same story in each reply that, 'I will get refund after shipment reach to merchant'. While I am asking for status of shipment and date of refund action.
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                          H
                          Haribabu Thiruvel Nedunjeyan
                          from Chennai, Tamil Nadu
                          Sep 26, 2015
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                          Address: Gautam Buddh Nagar, Uttar Pradesh
                          Website: Paytm

                          I have ordered a products in Greenshopee.com with reference to a flash ads made by PAYTM using my credit card by PAYTM gate way on 26th Aug’15. As of now my product was not dispatched / delivered and the website is closed now.so I requested PAYTM to refund my money back to my credit card or to my Paytm wallet. My Greenshopee order# is[protected], Ordered A7 - 2 mobiles and transferred amount is INR 4696.00 on 26/08/2015. My Credit card # is [protected] Trans. detail reflected in my card statement as "One97 Communication L / Noida" My Paytm login ID is [protected]
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                            I
                            insinghpa8
                            Sep 26, 2015
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                            Address: Moga, Punjab

                            Hi team, I have Done my reliance Recharge 149/-rupees but Paytm shows recharge successfully done but my relince account was not Credited so i called paytm but they telling Operators conformed recharge Successfully .. they told me to call relince . then i called relince Customer care unfortunately they also told . we not Received any payment from paytm . so please help me ... Recharged Date : 13/08/2015 paytm Order Number : [protected] Amount of recharge :149/- from, Pavandeep Singh [protected]@gmail.com mob no: +91 [protected]
                            Sep 26, 2015
                            Updated by insinghpa8
                            ORDER NO.[protected] Aug '15 5:28 pm

                            • Recharge of Reliance GSM Mobile [protected]
                            Qty: 1 | Sold By: Reliance GSM

                            SET FAVOURITE
                            • Rs 149
                            YOUR ORDER IS SUCCESSFUL
                            Download Invoice
                            Subtotal
                            Rs 149
                            Order Total
                            Rs 149
                            PAYMENT DETAILS
                            Payment of Rs. 149 received by Paytm !
                            NB Transaction No 52585278
                            Rs 149
                            In case of any queries and clarification
                            Dear Pavandeep,

                            We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

                            Regards,
                            Reliance Communications
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                              P
                              Prawesh Thakur
                              from Mumbai, Maharashtra
                              Sep 26, 2015
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                              Website: paytm.com

                              I have made three mobile bill payments yesterday on 25th Sep'15 through PAYTM, out of which two payments are still processing. Now its more than 24 Hrs and my money has not been refunded. I tried to contact PAYTM customer care but could not find any. Tried to mail but did not receive any responce. My Rs.800 is stuck with them and I am not able to understand to to contact for the same.
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                                L
                                lokes87
                                from New Delhi, Delhi
                                Sep 26, 2015
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                                Address: New Delhi, Delhi
                                Website: www.paytm.com

                                I purchased one shoe rack from paytm via Order# [protected], 26 August 2015.They delivered me damage / used product on 7/09/2015. same day within 1 hour of delivery i send them pictures of products at their email id [protected]@paytm.com for replacement of product. From 07 sep till now i email them several times but they don't change or return this deffective product. no any call from this company .Also note their is not any contact no shown on their site.Kindly help me.
                                +1 photos
                                online sellers are cheaters

                                Defective or used  product send me on new product cost. - Comment #2229182 - Image #0
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                                  jasmin123
                                  from Pune, Maharashtra
                                  Sep 25, 2015
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                                  Address: Pune, Maharashtra
                                  Website: www.paytm.com

                                  I had ordered MC2844EB 28 L Convection Microwave oven from the Paytm site. The packagings was good. Box not defected from any side but the product inside it was horrible. Oven was damaged from the back side. I provided all the details to paytm care. They asked pics of product and invoice. I provided both the things. It been more then 24hrs they did not respond on my mail. Product cost is Rs.12564 ORDER # [protected] Delivered On: Tuesday, September 15, 2015 Kindly look into it and solve the issue asap.. Attaching pics here of product.
                                  +2 photos
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                                    A
                                    Abid1911
                                    from Mumbai, Maharashtra
                                    Sep 25, 2015
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                                    Website: www.paytm.com

                                    Offer of cashback not given saying that promocode not applied, whereas i distinctly remember doing so. Order # Did a transaction after a month and immediately regretted. Please be careful of never using this site. Amazon never had a single problem
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                                      L
                                      lovelyweather
                                      from Kolkata, West Bengal
                                      Sep 25, 2015
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                                      Website: paytm.com

                                      There is a wrong recharge has been done in my ph no .and the money has been deductetd from my account From: Paytm Date: Thu, Sep 24, 2015 at 6:13 PM Subject: Your Recharge of Airtel Mobile [protected] for Rs.399 was Successful i was trying to do a recharge of rs 398 so please reject it soon as possible because i have nothing to do with that recharge of 399 so please change it and make 398
                                      +2 photos
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                                        G
                                        gurvinder seehra
                                        Sep 25, 2015
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                                        Website: www.paytm.com

                                        Order no.[protected], , Rs.98 at 7:11 a.m. and order no. [protected], , Rs.110 on 8:59 a.m., , from paytm on reliance mobile no. [protected], debited money from paytm wallet, , but recharge not done by them,
                                        I Complaint to paytm but not any action taken by them, ,
                                        Pls refund my money in my wallet or recharge my no.
                                        Dear Gurvinder,

                                        As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

                                        Cheers,
                                        Reliance Communications
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