Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Last updated Mar 29, 2024
Complaints 20035
Resolved
1738
Unresolved
18297
Quick Links
Statistics
Share
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayTM Mobile Solutions
Customer Service Contacts

PayTM Mobile Solutions Phone Numbers

Toll free
1800 1800 1234
11131
5391
Phone
+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
3039

PayTM Mobile Solutions Website

PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 813

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
pankajontheweb
from Lalitpur, Uttar Pradesh
Report
Copy

Money refund

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.paytm.com

Hello I Pankaj Singhal has an account on Paytm website ( user id [protected]). I have Rs 1266.00 in paytm account (the amount i has transferred from my bank account). Whenever i tried to make payment for any item on the paytm website through my paytm wallet, a message appears "OOps something went wrong, please try after 24 hours". I tried to call many times to paytm but they are not responding. I registered my complaint on the website through...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankitnmh
from Gwalior, Madhya Pradesh
Report
Copy

Not Giving Any Cashback

Address:Udaipur, Rajasthan
Website:paytm

I have buy a IFB Elite Aqua SX 7 kg Front Load Fully Automatic Washing Machine (Silver) from paytm my ORDER NO. [protected] According to website they have to give me 7000 cashback within 24 hours of shipping. shipping was done on 19 September 2015 and product is delivered on 27 September but still my cashback is not credited by them also i have raised my complaint many times under there help desk but no appropriate response and not any...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:Paytm.com

I bought a product nova trimmer from paytm.com. My order no. Is [protected]. I raised a request for reverse pickup as the product is defective on the next day of product delivered. But reverse pickup was not successful till now. Company refused it by saying 'our executive called you and you said you will keep the product'. But there was no any call like this. I didn't got any call from paytm. Please take action against like this. AJAY...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sreekanth75
Report
Copy

Samsung Note 2 Phone

Address:Hyderabad, Andhra Pradesh
Website:paytm.com

I have purchased the Samsung Galaxy note 2 phone, product came with broken box and when I opened the phone and inserted SIM, phone was not working. When I contacted Paytm to return the phone, they said that they will take phone only within 7 days of delivery. When I went to samsung service center, they checked the phone IMEI number and found that this phone was used and one year warranty was over. Paytm cheated by sending the used phone instead...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Gautam Buddh Nagar, Uttar Pradesh
Website:paytm.com

Why you have customer care number on your website "
[protected]" if no body will ever pick it.

Is your company so much poor that you cann't afford call center employees.

When ever this number is called no one is their to reply.

In the hell of the world can somebody tell me how to change the registered phone number in my account.

my account id is [protected]@gmail.com.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chiragnkgarg
from Mumbai, Maharashtra
Report
Copy

Product not delivered!

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.paytm.com

I have ordered Matki Pressure Cooker - 5.5 Litre order no. [protected] on Sunday, September 06, 2015 and I have not got the delivery of the product yet. I have many times talked to Paytm customer care centre but they are not taking any action.

Paytm is trying to do fraud me, just see the POD attached by you name and address in that POD does not match with mine details mentioned in the attached Invoice of the same order.
br...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Gautam Buddh Nagar, Uttar Pradesh
Website:paytm.com/

I have ordered a 1kg Almonds packet through Paytm, paid in advanced . The day i received the packet, i found that the delivered packet was open . It was open from outside with two places, and on peeking inside, saw that the packet inside was also open, both bubble rap as well as the internal packet . I told the delivery person to take it back, he denied and told to contact to paytm customer care . Delivery has given me this in writing and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
1
123amitsoni
from Durg, Chhattisgarh
Report
Copy

Diliver wrong size

Address:Durg, Chhattisgarh

I have ordered Oleva Set Of 5 Casual Lingerie Set (Size-36) but paytm deliver me wrong size . inside the package all sets are 32 size order - Oleva Set Of 5 Casual Lingerie Set (Size-36) order no [protected] I have alredy tried to contact with paytm customer care but they not pick my phone and not answer me for my query complaint id[protected] [protected] give me solution as refund or by exchange...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Faridabad, Haryana
Website:paytm.com

Ticket #[protected]: Paytm Order #[protected] I really fail to understand the services which Paytm are providing to their valuable customers. There were mistake from PayTm side and now they are saying that they will not replace. 1. Firstly the product model which i had ordered was not the same which i received. 2 Secondly, there is mismatch of serial number. Bill should have same serial number as mentioned on the product. 3....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sdasnou
from Mumbai, Maharashtra
Report
Copy

Regarding Wrong Product received and return request rejected

Website:WWW.PAYTM.COM

Dear Sir/Madam,

Hope you are doing Well !!!

This is Snehasish (account no-snehasishdas.[protected]@gmail.com) let you know one concern regarding my last worst experience with paytm.

On 22 sep 2015 I have purchase the TITAN silver analog watch from Paytm and its got delivered on 29 Sep 2015.

They delivered along with bill .Box is Titan but inside some Renos watch is there and also made the...
+8 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
bharathwithyou
from Chennai, Tamil Nadu
Report
Copy

Bus Ticket issues

Address:Chennai, Tamil Nadu
Website:www.paytm.com

I have booked 7 ticket in a bus from chennai to bangalore National Travels(nts) TOTAL FARE [protected] [protected] ORDER NO. [protected] and ORDER NO. [protected] But now i got call from Travels that the bus has been cancel due to not registration of the bus. i have booked tickets 20 days back. i don't have other options now. Travels said that contact paytm for further needs. So revert me back soon. Waiting for reply. i...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gaurang Shaha
from Mumbai, Maharashtra
Report
Copy

Iron broken... Refund money

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.paytm.com

I ordered irom from paytm in 511 rs but the iron is delivered broken . Affter contacting with paytm customer care they told to return iron so i returned via courier . so i pay rs 300 for it . i am requesting for my refund since 30 days . PAYTM is fraud company .
I want refund of IRON . My order id is[protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Gautam Buddh Nagar, Uttar Pradesh
Website:Paytm.com

I have done bus booking from haridhar to jaipur for 29 Sep 2015 for 7:30pm. Even i had received a message and ticket from PAytm stating that my ticket has been booked. But when we went to pick up point we had been intimated by operater that they did not had any bus on 29 sep from haridhwar to jaipur and they also told us that they had blocked online booking from last three days. But now i had raised a refund request on paytm for which i have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dhulu
from Viraganur, Tamil Nadu
Report
Copy

Otg cable

Address:New Delhi, Delhi
Website:www.paytm co.m

We order that otg cable to paytm we cannot other item we call them they not give any response to us that reasons I give complaint you pls take serious action of that company because more people gotother items they customer care we call customer care that came busy again we contact number that also came busy I from Hubli we call yesterday they got response to us no men's we want replacement no Men's I take serious action Ravi dhule Hubli M-[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gaurav kumar hal
from Raebareli, Uttar Pradesh
Report
Copy

Wrong information and financial loss

Address:Amethi, Uttar Pradesh
Website:www.paytm.com

Respected Sir, On 29 morning, I i tried to recharge my 3G net pack via paytm, they showed/ floated wrong information on their website (Rs 297 for 1.25 GB) so i did the recharge. But i received the SMS of idea to idea minute instead of 3G Recharge, which is useless for me. I tried to contact paytm or idea for this but no response i received. it is my request to please look into the matter. Best regards Gaurav Kumar Ph. no. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tanmoy Rath
from Bengaluru, Karnataka
Report
Copy

Fraud item delivered

Website:www.paytm.com

I had ordered a apple mac book pro from pay tm worth rs 90000. detials aree as follows Apple (MF841HN/A) MacBook Pro (Core i5 (5th Gen)/8 GB/512 GB/33.78 cm (13.3)/Mac OS X Yosemite) (Silver ORDER # [protected] Delivered On: Wednesday, September 30, 2015 the package was shipped by ecom express billno[protected] the package was kept outside my house and when opened was filled with newspaper and dummy weights....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jugesh Rai
from Bengaluru, Karnataka
Report
Copy

Account hacked and money transferred

Address:Bangalore, Karnataka
Website:paytm.com

I have ordered one product from paytm( ORDER NO. [protected]). Someone hacked my account and cancelled that order and with paytm wallet money he has recharged Idea Mobile [protected](ORDER NO. [protected]). This is happened on 30th September 2015. I want to know what kind of security paytm is providing....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka
Website:www.paytm.com

I purchased a "Butterflies Beige Handbag" from Paytm.com on August 11, 2015 and my order number is [protected] for that I paid 1249 rupees and now that bag has not even withstood 60 days, the innersole started coming off and when I contacted paytm they claim they can't give any comments as the warranty of the product is over which is 15 days. Had I paid 1249 rupees for just 50 days o[censored]sage. I am not getting any contact number of the merchant...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Surreddy Uma Shanakar
from Hyderabad, Telangana
Report
Copy

Bus ticket cancellation - no option - poor/no customer care service

Address:Hyderabad, Andhra Pradesh
Website:paytm

I wish to cancel my order of BUS ticket IDed - [protected](order no.) and ticket ID:ODW0WP but i could not find any option to cancel the ticket and also the refund policy is nowhere mentioned and is not getting conveyed to the customer.Tomorrow is my journey and i wish to cancel my ticket today but I'm not able to .I have raised an issue ticket and I'm not sure when i wil get it resolved .Not even sure of the response time.By the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.paytm.com

I have made Idea mobile bill payments yesterday on 29 Sep '15 12:43 pm ORDER NO-[protected], through PAYTM, payments are still processing. Now its more than 24 Hrs and my money has not been refunded. I tried to contact PAYTM customer care but could not find any. Tried to mail but did not receive any responce. My Rs.650 is stuck with them and I am not able to understand to Where I can contact for the same......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy