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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 819

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S
Somaiahpr
from Mumbai, Maharashtra
Sep 19, 2015
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Address: Kodagu, Karnataka
Website: Paytm

somaiapr Sep 19, 08:40 Name: somaiapr | Email Id: [protected]@ymail.com | Order Number: RCtkt - | Message: On 17 spet im recharge 147 rupee but recharge is failed I'll complaint some customer calling me told we are refund ur money and take my ATM card number and password I'll give because he is paytm related person but he intergated more then 45min and call as been discoonect I have loss more than 10000 in my back account I'm shocked I really feel bad about this website plz refund my money I'm regular customer plz refund my money the paytm calling person phone number is [protected]
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    owaishussain muhammad
    from Mangalore, Karnataka
    Sep 19, 2015
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    Address: Kolar, Karnataka
    Website: PayTm

    Hi Guys I have placed this order on 19th August & I received broken printer. They ask me to send by courier, Paytm will pay the courier charges. I sent by courier DTDC courier ( Receipt No: B[protected]. I have attached the receipt and also the status of the courier to paytm. The shipment reached to the concern person long back. Still Paytm saying : "We understand that product has been picked up from your place. We will process the refund as soon as the shipment reaches the Merchant" Can any one help on this issue.
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      U
      umashankar.mn
      from Basi, Punjab
      Sep 19, 2015
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      Address: Bangalore, Karnataka
      Website: paytm

      Hi,

      I ordered a laptop acer 573g in paytm for a price of about 44000 / - . But i got a broken laptop, they do not have a replacement policy but just a payback of amount and they are not ready give me a new laptop at same price. They are giving me 200 / - compensation.

      Thanks,
      Umashankar
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        W
        wowpiyush
        from Bathinda, Punjab
        Sep 19, 2015
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        Address: Bangalore, Karnataka
        Website: paytm.com/

        This is regarding the purchase of one micromax led tv and lg washing machine which i have purchased though paytm. During order placement they mislead me by offering 25% cashback on each item, but after order placement i got only 18% cashback on tv and only 15% on washing machine. I requested so many times to them to cancel my order, i mailed and made phone calls several times, they assured me that order cannot be cancelled, but they will add the difference amount in my paytm wallet once the products gets delivered to me. Its being already 15 days so far from the orders delivered, no cashback has been credited. I mailed them 5-6 times, then only the response came that they cannot credit my remaining cashback amount. This is purely a fraudulent deal. Please help me in this case. Thanking you piyush tiwari
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          M
          Manmohanallen321
          Sep 18, 2015
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          Address: Gurgaon, Haryana
          Website: Paytm.com

          I booked a bus ticket on PayTM for 17/9 2:00pm..they sent me a ticket of 19/9...on continuous email...for 1 day..there was no response from their side...also on cancelling the ticket..they deducted 18rs on my wallet...which only their faulty service... Manmohan Gupta [protected]@gmail. com
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            A
            Atish Rakesh
            Sep 18, 2015
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            Address: Nagpur, Maharashtra
            Website: www.paytm.com

            Sir I had book ticket on paytm for pune to Nagpur on 16 Sept 15, the bus time is 1I pm, I reached on bus stop before 10 pm, I had wait there for bus at least 3 hr but was not come, and I have pay the bus booking amt 225 rs and now paytm is not refund my money called them but didn't receive and didn't ans my mail also. They are not giving my amt . Kindly take any action sir Thank you
            Sep 18, 2015
            Updated by Atish Rakesh             Sir, I had book my bus ticket on paytm for pune to shirdi at rs 25 on 16 sept 15, the bus arrival time was 10 pm that's why I reached on bus stop before 10 pm and I wait for bus there at 1 am means 3 hour but bus didn't come, so Icalled paytm but thay didn't ans me and also don't reply my mail they are not giving my amt sir .
            Please kindly take strictly action about paytm sir and help me
            Thank you
            Sep 18, 2015
            Updated by Atish Rakesh             Sir bus booking amt is 225 rs
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              A
              aparichit2003
              from Lucknow, Uttar Pradesh
              Sep 18, 2015
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              Address: Gautam Buddh Nagar, Uttar Pradesh
              Website: paytm.com

              I have made payment of my basic no "[protected]" in two attempts 400 each. Both the transaction was successful but only one of transaction amount was credited. Receipt no: #[protected] Receipt no#[protected] Do check both the transaction and credit it to my account as soon as possible
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                S
                syedibrahim96
                from Chennai, Tamil Nadu
                Sep 18, 2015
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                Address: Bangalore, Karnataka
                Website: www.paytm.com

                I am not even able to cancel my bus ticket in paytm. I never experienced such a Worst customer service, for canceling a bus ticket these people are telling me to wait for 24 hours. Bus will depart within 12 hours what is the use of waiting for 24 hours. poor customer service. As per the policy of Paytm, they will not cancel the ticket and they will not issue refund as well. Money sucking paytm
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                  khan88
                  from Bengaluru, Karnataka
                  Sep 18, 2015
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                  Address: Gautam Buddh Nagar, Uttar Pradesh
                  Website: paytm.com

                  Hi, I have purchased car mats and merchandise from paytm and i got Rs 825 to my account wallet.After this my account was blocked after several attempts with customer care i haven't got the solution on email.The account is blocked from 6 months and i am not able to use the money in my wallet.I have also mailed them them i will take this issue to the consumer forum but the reply was will help you out in solving issue. Account id : [protected]@yahoo.com The order id is :Order #[protected], Order #[protected]
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                    J
                    jay_vyas1
                    from Mumbai, Maharashtra
                    Sep 18, 2015
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                    Address: Ahmedabad, Gujarat
                    Website: paytm.com

                    I made a payment through Paytm for my vodafone post paid bill on 16th of September, 2015. Since there were two bill to be paid and both the payments got failed, due to no reason.

                    Now the most un-fortunate part was only one payment has been refunded and credited to my bank account. Most miserable part is another payment which is of Rs. 500/-, not been credited till date.

                    Have mailed twice to the Paytm care id, but not received even an acknowledgment. Tried call centre no as well, but sheer unprofessional answer from the customer care division.

                    I urged to this to please revert me on the status and refund my money asap. I am forwarding you the payment screen shot for reference.
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                      S
                      sivani singh
                      from Hapur, Uttar Pradesh
                      Sep 18, 2015
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                      Address: New Delhi, Delhi
                      Website: www.paytm.com

                      Sir maine ek usha prima stitch sewing machine ka order kiya tha jiska order no order time ye hai ORDER NO.[protected] Sep '15 1:27 pm hai aap is ordar ko cancel karke mera paisa mere paytm wallet ya mere dabit card ke account [protected] me retarn kara de aapki badi meharbani hogi mera email id hai [protected]@gmail.com aor mobile no hai [protected] hai Regards mukesh kumar h/o sivani sing
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                        amitg19
                        from Bengaluru, Karnataka
                        Sep 18, 2015
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                        Address: Gautam Buddh Nagar, Uttar Pradesh
                        Website: PayTm Online Shopping

                        Hi everyone, I ordered 2 items with order number[protected] : 1. Tulsi California almonds premium 1 kg 1. Tulsi California Royal Sonora 250 gm This is really unfortunate that when i received the courier IT WAS ALREADY OPEN. We checked the products in front of courier boy itself and we found that instead of almonds, there is concrete inside. But courier boy refused to take the courier back and asked to contact the paytm customer care. WE HAD NOT signed the documents stating that we have received this product. This is really shocking to see such things from paytm. From last 2 orders I am seeing that paytm is not able to control its merchants and wrong products are being shipped. This is a complete torture for me and i am getting harassed because of this.
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                          LRAJJAIN
                          from Chandigarh, Chandigarh
                          Sep 18, 2015
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                          Website: paytm .com

                          Mera order no [protected] itam legal bnba multi pu clutch amount with sipping is rs. 263/- mangaya tha wo clutch itna chhota hai under se ki 10/- wale 12 ya 15 note usme dal du to clutch band hi nahi hoga atah aap mera pura paisa wapas kariye from lalit jain raipur c.g. mo no [protected]
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                            shubhamk993
                            from Varanasi, Uttar Pradesh
                            Sep 18, 2015
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                            Address: Mau, Uttar Pradesh
                            Website: www.paytm.com

                            Sir i had order a slipper but have got sandal . i had made complaint for the same they had given me retrun address and they had said that if we will receive the product we will give your money .. but the problem was that i had send the product to the return address but the paytm site had not given me any type of money . i am attaching the picture of the sandal what i had got and the picture of that slipper which i had ordered .. so sir its my humble request you to, that help me and please do something for my money i want my money . against order number --[protected] .. i had mailed so many times but they were not responding me . thanking you.
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                              M
                              Mannu2015
                              from Kolkata, West Bengal
                              Sep 18, 2015
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                              Website: Paytm.co.in

                              I have Rs 5000 above money in my paytm wallet . I am a regular user of paytm . 2 days the have block my account and after email i have written to paytmcare they are saying fraud has happen from my account . I told to them show me the proo[censored] have done a fraud with me of Rs5000. So please return my Rs5000
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                                Parma
                                from Mumbai, Maharashtra
                                Sep 18, 2015
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                                Address: Kolkata, West Bengal
                                Website: paytm.com/

                                Paid 522rs to Vodafone Kolkata using paytm. Vodafone did not receive money. Paytm claims it has processed the amount. It's been 3 days and paytm is neither confirming with vodafone nor making any refund. Also the cashback amount to be obtained from Paytm against this transaction has not been paid by Paytm yet. Paytm is not responding to my emails. Even they are not allowing me to raise ticket against the issue. Furthermore whatever I am trying to click on Paytm website, ridiculously directing me to a sales page of Paytm (https://paytm.com/shop/h/brand-store/fashion-sale?src=gtr1)
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                                  gt123
                                  from New Delhi, Delhi
                                  Sep 18, 2015
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh
                                  Website: www.paytm.com

                                  Paid 800rs to Airtel using paytm. Airtel did not receive money. Paytm claims it has processed the amount. It's been 3 days and paytm is neither confirming with airtel what the issue is nor refunding my money. I also raised tickets with paytm - Ticket ID[protected] and[protected]. They come up with same response that payment is processed. I made 2 payments to airtel landline for 400 and 400 rs each. Airtel has not received the money. My order numbers on PayTM- ORDER NO. [protected] and ORDER NO. [protected]
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                                    Ankur's
                                    from Gurgaon, Haryana
                                    Sep 18, 2015
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                                    Website: paytm.com/

                                    On 4th Sep 215 I have made a payment of Rs 1500 from Paytm to Airtel site on my number, after that confirmation sms & mail of successful recharge came to me. But, afterwards Airtel is saying they haven't received a payment of Rs 1500 . In the same time when i forward the mail to Paytm they are saying payment has been processed. Paytm is not ready to refund my amount.
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                                    I have almost 100 of mail conversation between Paytm & Airtel . Airtel is saying they didn't receive the payment & paytm is saying the payment is successfully done on 4th sep 2015. I have valid proofs of SMS & Mails received from Paytm.
                                    I have even escalated issue at Airtel side & found no transaction of Rs 1500 done. Kindly help.
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                                      Neeraj Chaunkar
                                      from Bengaluru, Karnataka
                                      Sep 18, 2015
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh
                                      Website: www.paytm.com

                                      Hi Please refund my money. i am very disappointed with your service. yesterday i did a recharge and it not been activated. and showing that is under process. How much time you will take. i did not want to recharge .please refund my money back. if you not i will filled a complained against you. Order No [protected]
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                                        Gaurav1207
                                        Sep 18, 2015
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                                        Address: New Delhi, Delhi
                                        Website: paytm.com/

                                        I m suppose to receive 10000 rs cash back from paytm for purchase of sony led. I have send request for upgrade of paytm walled on 26-august. No body has come to receive documents from me. I have been writing like mad man to paytm everyday and it seems i m getting computerized generated standard response. Its height of cheating and fraud. Some body please help me to get my 10000 rs
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