PayTM Mobile Solutions Complaints & Reviews

Hi Team, Ordered a Vega Full Face Corah Dull Black Helmet (Size - M) worth Rs 830/- via paytm with the Order # [protected] and seller being '100% Bachelors', on Sep 6th 2015. Received the Order on 10th Sep 2015, however, to my surprise and shock the item received was some local helmet 'Prachi' which had already been extensively used and was out of shape and broken. Also, the helmet was of child size. Have raised a Ticket #[protected] for cancellation of Order and refund of the Money. Please look into this issue and refund my money at the earliest. Regards, Naveen

Dear sir, yesterday (09/09/15) some fraud made with me, who used my debit to purchase from, my request to your kindly cancel all this transactons, (very urgently) tansactions details; 1.pos[protected], payutnx[protected], rs.5000, 2.pos[protected] -paytm .com-tnx -745954, rs.9680.00, AC NAME - R.DHANARAJ, CHENNAI:600117, PH;[protected], mail id ;[protected]@gmail.com

I brought a datacard on 23rd aug'2015, which despatched on 25th aug'2015 but till today I have not received the item. called bluedart they saying its an issue with sales tax paper. I post complaint two times with paytm 1) on 5th Sep'2015 Ticket #[protected] They Replied "We have raised a complaint with the concerned team to resolve this issue. We will get back to you with an update in next 72 hrs." BUT after 72hrs No result, so I asked them again 2) on 8th Sep'2015 they replied : "I'd like to inform that as per the concerned department your product will be delivered within next 24-48 hrs." Its almost 20 days and given time is over but I don't have the product which I paid for neither they refund my money. My Questions is, if paytm don't have the capacity, manpower, management or efficiency to selling product online, why they still on Net ? If you are reading this please consider some other seller or e-commerce site before selecting paytm or else you and your money will put to ICU for 72 hours and then 48 hrs ….

We have ordered DELL venue 7 3740(16 GB). However, we received DELL venue 7 3741(8GB). The product which they sent us is Rs 3000 less. They are completed cheated us. When they contacted thier ServiceDesk, They gave 2 choice either return or hold.But now after 5 days they are saying not possible as per seller return policy. How can we proceed further. My Order ID is order number [protected]. Please contact the below Mobile numbers. [protected]

Dear Sir, I transferred refundable money to bank account but till date money did not credited to my account. order detail- 1)Bank Txn ID: [protected] / Paytm Cash Txn ID[protected] / amount -Rs 317 2)Bank Txn ID: PAYTM.9345.[protected] / Paytm Cash Txn ID[protected] / amount -Rs 1313)Bank Txn ID: [protected] / Paytm Cash Txn ID[protected] / amount -Rs 30 So please Solve this immediately.. [protected][protected][protected]

Dear Consumer forum I would like to express my deep concern about the company PAYTM as they believe in selling a lie /cheat and fraudulent activities as i had ordered a product Panasonic AC 1.5 ton 3 star on 26th Aug 2015 from PAYTM with order no [protected] and the same was picked up by courier company Fedex with tracking Id[protected] on 28th Aug 2015 and on 8th sep 2015 we came th Aug to know that package has been delivered at the home address and similarly the PAYTM also confirmed the delivery on 9th sep 2015, As you can see that it is almost 15 days now and i have still not received my product though i have made the payment of Rs 31400/- I have raised the concern with the PAYTM and s well as FEDEX but somehow they have not reverted me with proper resolution, my trust has been broken as i am very much convinced that the product that i will be receiving if delivered will be defective piece. As i no longer trust PAYTM and its allied logistic partners and dealers.. and now i am 100% convinced that whatever product that i will receive will be a defective product and i would have to run around again for manufacturing defect, this is how customer is cheated, this incident was an eye opener for me and it should let it also be eye opener for everybody who shop through online portals I would like to place a complain in consumer forum for the same and let the online portals be given a lesson by means of penalizing PAYTM for compensation. As how PAYTM gains trusts and how it deceives the customer by making a false delivery notification without actually delivering the product. The pain that i have received through PAYTM and its allied FEDEX courier partner require compensation, kindly response Thanks & Regards Jaishree Singh/Deepak singh [protected]

I had made a payment of Rs. 9366 for a flight(SpiceJet) ticket through paytm on 9th Aug 2015(transaction id [protected]) and another flight(SpiceJet) ticket of Rs. 6244 on 10th Aug 2015(transaction id [protected]). My transactions failed both the time and the amount was deducted from my bank account. I received a message from Paytm confirming that my payment had failed and the amount deducted from my bank account will be refunded within the limit of 3-21 days from the date of transaction. But it has been a month now and the amount has not been refunded to my account till date. I tried the two phone numbers provided but there is now response from them. This is the worst service provider and if this is done on purpose then directly a fraud business going on.

I had placed the following order .ORDER NO.[protected] Eureka Forbes Aquaguard Enhance 7 L RO+UV Water Purifier (Black & White) Qty: 1 | Sold By: Happy Hours . they delieved the wrong product and no action has been taken by them since 50 days . they have freezed my 13865 rupees with them . I have sent them photographs and have contacted customer care 20 times . they too didnt take any action . paytm is waste and they are cheaters. Strict action should be taken .

Dear sir, some fraud made with me, who used my debit to purchase from, my request to your kindly cancel all this transaction, payment details; POS [protected] -RS.5000.00 POS [protected]- RS.9680.00 mail id; [protected]@gmail.com, ph;[protected]

Subject: Booked Volvo AC sleeper Bus ticket but provided seat in semi sleeper bus. Order No. [protected] Existing tickets: Ticket #[protected]. Ticket ID[protected] I booked ticket for Volvo AC sleeper bus but in middle of journey I was provided semi sleeper bus. No action till now from Paytm

Dear sir,
I ordered galaxy e7 on 2 sep 15 on credit card. .
After 10 days seller has cancel my order (Samsung galaxy e7)
Its not fare i am waiting for this product, and after 10 days they canceled my order and
Before i complaint to paytm on 9 sep 15 for delivery. . .

So plz help me out this problem. . .

Dear Team, I am really very disappointment that second time again this issue happen with me, Rs.88/- recharge i did on 8th Sept, 2015, i got the message that recharge is done but today i have checked correctly that message is showing that Rs.76/- they have deducted as a processing fees ( that means i did not got my recharge done). how is the things are getting worst with paytm, people are trusting and they get caught by this kind of things. Last time also i have done recharge and i launched the complaint then i got my correct recharge, but this time i am thinking to highlight this issue now every were with my friends too, that paytm we should not use. Its really embarrassing that Paytm and Airtel service getting worst... Thaks and Regards, Tarannum Shaikh. [protected]

I am not able to cancel my ticket from HYDERABAD to BANGLORE the date[protected], Bus Ticket (ODKMM1), order no([protected]) there is no option for cancel button also, please cancel my ticket and refund my amount.. thanx and regards satish email id: saisatish.[protected]@gmail.com

I ordered to paytm for a pureit advanced gravity water purifier vide order no. [protected] on 31. 8. 2015 at a cost of rs. 3180 / - , which reached me on 07. 9. 2015. On opening the packet, it is seen that the product is two years old and mrp rs. 2800 / - whereas they charged me rs. 3180 / - . Besides above, the item is a broken one and attached with cello tape on the broken part. I initiated return of the item. But they insist me to send back the product to delhi and they will bear rs. 200 / - maximum as courier bill, whereas blue dart, durgapur will charge rs. 1800 / - for the same. Then, why i will bear extra rs. 1600 / - courier bill for sending broken product to me by paytm. Kindly let me know, how can i get refund my money from paytm against this faulty / broken item without incurring any price from my end. Your suggestion is solicited.

Durga pada das,
Mobilwe no. [protected] / [protected]

This Praveen, I was the paytm customer since past 1 year. I did lot of transaction, But when they get the status of the Bank, they are not giving any response. During airtel bill payment they deduct my money, but its not received by airtel.I was tried to communicate them in many way. No response. I sent many complaint post, mails, but they stay like deaf. Even though I tried to call them from my registered mobile as they said in their site[protected] but its simply saying number doesn't exist.[protected] always busy. My last complaint tickets : Ticket ID[protected] ; Ticket ID[protected] Really, RBI did wrong :(

Since last 20 days i am doing communication with the Paytm support team.but i did not find any resolution of my problem. i am very surprise to see that Paytm is not responding on my Email. finally i am writing this mail to you to please do some action related this issue. "I lost my phone so my number is blocked. now i am doing request to paytm to change my mobile no. so that i can access my paytm account where i have money in paytm wallet. but Paytm not doing any action and they are not responding." Because Paytm support team is not doing good response with client. i hope you will do needful for me. Please find the Mail trail related issue.

I have purchased a Refrigerator 283D model 260L on 15 Aug 2015 and Paid through Credit card. Paytm Order Ref:[protected] Product Received in Bad Quality looks like kept in showroom for days.Wear and tear Requested Paytm to Refund/Return but they agreed to give 1500rs for damage compensation .So I told to Return/Refund my product to which they agreed to Refund my money and will take the product back dated 31 Aug 2015.They agreed to take the product in 5 days but still till date product not returned nor my money refunded and I am taking regular follow up, I am given the same answer from there CSR answer your query will be solved in 24-48 hr. Resolution:- Need my money back ASAP

Dear sir my paytm account had been hacked by some person located in haryana. He hacked my account on[protected]. I had raised a ccomplaint against the cause. But you are saying that it had used by my side. Once you check the transactions done from my account. It had done at midnight i. E, 11:30pm. He recharged all my amount to haryana numbers. I am living in hyderabad. But the recharges done by him are of haryana.

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Hi I have orders some items in Paytm almost a month ago in that I shuld get 3 items after a 10 day's I got one that to damage Pease after Salome days I got one more item that is ok. And one more item till now I didn't got 2days back I got a mail saying that order has canceled and amount will b refund. I m not concern about the refund I want the item so that only I orderd right. If tell about delivery service of this company they have very worst companies tide up like daakiya they are not picking cal and no status of item in there website if we try to track it shows the old status Only no updation in the site I suggest to people to please don't go with paytm. Thanks Order No [protected] 12 Aug '15 10:40 pm

I v used bsnl recharge in patym.. my money was depicted from my bank account but the recharge order was not delivered. recharge didnt happen.. here is my TICKET NO:[protected], WHICH was given when i filed a complaint in patym.. but there was no response for my complaints even in mail too.. this happened more than thrice when i recharged in patym.