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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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R
rk8340391
from Gurgaon, Haryana
Jan 9, 2018
Resolved
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Address: New Delhi, Delhi, 110001

This is here to inform you that i rahul having sbi credit card no-[protected]. I got some message on my mobile no-[protected] that some illegal money transaction from my credit card to paytm wallet without my permission and it has been done 2 times for 10000 rs and total amount debited is 20000 from my credit card to paytm wallet. Therefore, i requset you to kindly draw you attention to my case
Jan 10, 2018
Complaint marked as Resolved 
my contact no-9811710324
Jan 14, 2018
Updated by rk8340391
This is here to inform you that i rahul having sbi credit card no-[protected]. I got some message on my mobile no-[protected] that some illegal money transaction from my credit card to paytm wallet without my permission and it has been done 2 times for 10000 rs and total amount debited is 20000 from my credit card to paytm wallet. Therefore, i requset you to kindly draw you attention to my case

Complaint marked as Resolved Jan 10, 2018
my contact no-[protected]
I can't book movie tickets

online money transfer from sbi credit card to paytm - Comment #2970108 - Image #0
Application update is very harmful for mobile, after update & reboot my is gone to format mode. I have 3 time face this problem.

Please look into the matter on priority basis..
Thanx & Regards, paytm customber care
Contact number:[protected]
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    A
    from Kolkata, West Bengal
    Jan 9, 2018
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    Address: Kolkata, West Bengal, 700026
    Website: consumercomplaints

    Dear sir,

    This is very shocking that one pcs mobile ordered on dt:[protected] online through paytm and cancelled immediately and also payment made by online ac to them and till time refund of rs.8062 not received.

    Chased several times and they have confirmed that payment has been done but not providing transaction reference no.

    Ashish surana
    [protected]
    Unable t book tickets f tiger zinda hai at twins cineplex satna m.p.

    waiting for refund - Comment #2970104 - Image #0
    I purchase innerwear through paytm mall app on 9 january 2018 . Seller information - SAKSHI LINGERIES PVT. LTD(46235) GHAZIYABAD, 201010 ., contact no. [protected], product is toatally ridiculous, it is worn out from everywhere. Replace or refund will be good.

    waiting for refund - Comment #2970122 - Image #0
    waiting for refund - Comment #2970122 - Image #1
    Dear sir/madam
    I was recharged On bsnl mobile n. [protected] of rs. 135/- deducted from paytm wallet at about 8:38 hour off date but balance is not received in mention mobile n. Plz refund the rs. 135/- in my paytm wallet imediatly.

    Thank u.
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      B
      Bathlabro
      from Ludhiana, Punjab
      Jan 9, 2018
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      Respected sir
      I want to lodge a complaint for fraud in my paytm account. I have an paytm account registered with my mobile number [protected]. On 06/01/2018 the balance in my account was ₹10681/- in the evening around 6:45 i received a email about transaction done in my paytm account ₹5000/- were from my paytm to an another paytm account registered with number [protected] within two minutes i received two more mails of two more transactions of ₹5000/- and ₹681/- and these two transactions were also done with the same account registered with the moblle number [protected].in these three transactions all the balance was transferred to the account registered with the moblie number given above. I was shocked i tried to call that number but the operator was telling me that the number is wrong. I contacted the paytm officials regarding the transactions done from my account. They suggested me to file a complaint and send them the copy of that to take any action against the accounts in which my money was transferred. I went to thana bhargo camp jalandhar of my area and submitted a complaint against the number in which the amount was transferred. I mailed the copy of my registered complaint to the paytm officials. After submitting the copy of the complaint they gave me the information of the person whom the money was transferred. Firstly the money from my paytm account was transferred to a another paytm account registered with mobile number [protected] and from that account the amount was transferred to another paytm account registered with mobile number [protected] and from that account the money is transferred to an bank account in punjab national bank branch address bus stand chouraha, kaman distt bharatpur, rajasthan 321022 the account is opened in the name of mahesh kumar and whose mobile number is [protected] and account number is [protected] ifsc code of the bank is punb0233300 i called the number [protected] to enquire about the transactions done into his account. He agreed that the amount has been transferred to his paytm account and said that he reached the person who transferred the money into his account who did all the fraud according to him i had a talk with him too.. His name is deepak sharma mobile no. [protected] he operates the account registered with paytm with mobile no. [protected]. He is calling me again and again and saying me to do whatever i can.. He is not afraid of any action against him. I request u to lodge my fir and take and strict action against these persons. As they are threat to the society and if the action will not be taken it will motivate them to do such more frauds and loot the hard earned of the innocent people. Waiting for a positive reply and a strong action against the culprits.

      My complaint against company is that it is not providing enough security to the accounts registered with them and it is easily allowing the fraud people to do frauds with the innocent people. I have brought everything into their notice and still they are not ready to do anything against the people who did the fraud using their app. And i feel this will discourage the people to use digital ways for the payments. As their money is not safe.

      I have enlosed the snap shot of the fraud transactions from my account and complaint filed by me in the police station of the area.

      I have already mailed to the cyber crime cell of punjab police to lodge an fir reply is awaited.

      Waiting for a positive reply

      Regards
      Inder jit
      S/o sh. Lekh raj
      R/o 69 guru ravidass nagar
      Backside randhawa children hospital
      Jalandhar 144003
      Punjab
      Mobile no.
      Cash back offer complaint I am in cash back offer but I can't get Cashback from paytm
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        U
        UNIVERSE OF CREATION
        from Ingraj Bazar, West Bengal
        Jan 9, 2018
        Resolved
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        Resolved

        Address: Purba Medinipur, West Bengal, 721401
        Website: Paytm.com

        My paytm id s [protected]
        And [protected]
        I bought two product from my two different number on paytm. But after i cancel this item and they refund money in my wallet. And unfortunately i touched on "refund to bank" then money deducted from wallet and they messaged me that money send to my bank. But the money is not reached to my ac after 2 days. So i want money
        Jul 9, 2020
        Complaint marked as Resolved 
        Money get credited
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          R
          rantech143
          from Nagercoil, Tamil Nadu
          Jan 9, 2018
          Resolved
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          Resolved

          Hi,
          I send money inr 5000 from my paytm wallet to bank account in[protected]:30 am, but money is deducted from my paytm wallet but not credit in bank account why?
          I check my transaction details in paytm wallet that show status pending. Now 24 hrs finished but not credited in bank account. Please solve the issue
          My transaction id is : [protected]
          +1 photos
          Jan 12, 2018
          Complaint marked as Resolved 
          HI, My problem is solved in 12-01-2018 Thank You for Paytm
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            V
            Vivaansh
            from Nawanshahr, Punjab
            Jan 9, 2018
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            Address: Chandigarh, Punjab, 160036

            I was trying to pay my idea bill through pay-tm but the final transaction has been cancelled my idea and i got a message rs.300/ had been transferred to your pay-tm wallet.
            After that i try to send this money to my bank and i have to pay transaction charges but money is still not transferred to my account.

            Just a foolish pay-tm app.

            Refund my money and waive off transaction charges.
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              D
              Dr. Gajala Yasmeen
              from Port Blair, Andaman and Nicobar Islands
              Jan 9, 2018
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              On saturday i. E. 6th jan and 7th jan i have transferred rs228 each but there was the problem of transaction failure. I had known that the money get refunded within 24hrs but now i. E. 9th jan it has been more than that and i haven't got back my money. So do look into the matter and please return back my money as soon as possible. Looking forward for your prompt and needful response.
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                M
                Mike157
                from Hyderabad, Telangana
                Jan 9, 2018
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                Website: www.paytm.com

                Hi
                My mobile number is -[protected]

                I added rs 5000 from kybdevit card and i was sending to my other account.
                My rs 5000 is added but while sending to my bank its stuck in pending status from yesterday.
                When i am trying to contact your support number ivr is not recognising my wallet txn id.

                This is the worst servive i have ever experience from any company where your ivr says enter txn id and its not recognising and there is nonway to speak to your customer care then why you have given the contact number as 24 hours helpline that is completely non sense.
                Now i want to get my money bank in few hours

                And this the last transaction from my end. I am never going to use pay tm wallet its too risky.

                Please give my money back its very urgent.
                +1 photos
                Jan 09, 2018
                Updated by Mike157
                I am sharring the screenshot that I have recieved after complaining through their email .
                Its terrible they dont even acknoledge the issue.
                They are saying to log thisbissue through app however in app there is no support under help and support it just information .

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                  S
                  sawebcom02
                  from Talcher, Odisha
                  Jan 8, 2018
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                  I have done transactions today amounting to Rs5149.86, transactions Id :[protected].From my paytm wallet amount has been deducted but not added to sbi account no:[protected].
                  On paytm ivr transactions reference id is telling wrong.kindly do necessary action soon.else I will go to consumers forum.
                  +1 photos
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                    A
                    Ayyappa Bethala
                    from Bengaluru, Karnataka
                    Jan 8, 2018
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                    Website: Paytm mall and paytm

                    Dear team,

                    I never seen such a worst shopping app. I have a received old stock as i didn't like the product we raised a query and response came for return but still no info about that and refund also intiated. Many times we were queries for the same issue but no response

                    I hope i should never refer or recommend to anyone this app
                    +2 photos
                    Actually i was transfering money from paytm wallet to my bank ...while giving details i gave wrong IFSC code(the wrong code of same bank but different area)...the money was deducted from paytm wallet...and not yet refunded...please help me

                    regarding return for the product pista - Comment #2968908 - Image #0
                    regarding return for the product pista - Comment #2968908 - Image #1
                    I recharge 499/- to my jio number as per jio plan i got my vouchers but i do not get 30 rupees cash back to my paytm wallet .
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                      S
                      Suraj Kumarr
                      from Mumbai, Maharashtra
                      Jan 8, 2018
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                      Address: Pune, Maharashtra
                      Website: Paytm

                      I tried to recharge my Tata sky dish and failed but money deducted from my a/c and received a msg that we have refunded the money but no money received in my wallet, complained thrice but no refund received only console msg that working on ur issue that's it since last 4 days .Pls help me out.
                      +1 photos
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                        P
                        P Abhilash Reddy
                        from Jagtial, Telangana
                        Jan 18, 2018
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                        Address: 500074

                        I have payed my recharge through paytm but it is not successful and i do not
                        get my money back . i hope u will response on this transaction id:[protected]
                        i will send you the photocopy i like to contact them but there is no responce
                        i hope you will get them in contact with me. i hope i will get the responce back
                        the money is been sent out but i cannot see i the tranction or wallet . even it is not showing in passbook
                        +2 photos
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                          J
                          Jhyan Chaitanya
                          from Ponnuru, Andhra Pradesh
                          Jan 8, 2018
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                          Hello, i have done transaction of ₹300 in game transaction, through sbi online account. The transaction was done on 4th january 2018, and it was done in order and chaos 2 online game by gameloft. The transaction was failed but my money was deducted from my account. Refund my money as soon as possible, mytransaction ref no igacqwupp6 for rs.300.0.
                          Thank you
                          Dear sir or mam...
                          Please help me... when i login my paytm id there is show that Your account is temporarily blocked for login... Please help me for this case because i am use paytm maximum time for recharges, money transfer... so please solve this case soon... Because I am face many time problems when he was not work.. 🙏🙏🙏

                          refund not done - Comment #2969109 - Image #0
                          My money was deducted from paytm wallet but not been sent to bank account ... this kind of porblem never exiat beofre nad also there is no way to talk with paytm coustomer care service wallet tax id [protected]

                          refund not done - Comment #2969112 - Image #0
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                            K
                            kuldeeppansar
                            from Lucknow, Uttar Pradesh
                            Jan 8, 2018
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                            Address: 140507

                            Dear sir,

                            I have sent money to number in paytm. After some time i recognize that this is fraud number. The paytm no is [protected]. My number is [protected]. I have sent 700/-. This company number is totaly fraud and they take benifit of peoples online to make transaction. Please block this number for further transaction and please help me to revert back my money.

                            Thanks
                            There is a error in booking and I am not able to see the seats, , please ensure our complaint

                            fraud company transaction on paytm - Comment #2968947 - Image #0
                            Money has sent to wrong no Yash jain

                            fraud company transaction on paytm - Comment #2969012 - Image #0
                            fraud company transaction on paytm - Comment #2969012 - Image #1
                            Paytm wallet to bank transaction problem 4/1/2018 i was transfer 250 rupes in my bank account but transaction is not complet . now status is pending

                            Transferred to Bank AccountIMPS reference number: nullPaytm Cash Txn ID [protected]-01-04 06:46:09 PM

                            fraud company transaction on paytm - Comment #2969040 - Image #0
                            He was send 1000rs
                            My paytm no. [protected]
                            Wallet Tnx id:[protected]
                            Dear Sir, My Name is Manish and i m purchase Iphone 6 32 GB from Paytm
                            Order No.[protected] date[protected].But charger was missing and i registered a complain to return Iphone till date we have not received new iphone many times i call your call center (Reference No.[protected]-47500659.

                            Please help me consumer court
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                              B
                              Biplabdas950
                              from Kolkata, West Bengal
                              Jan 8, 2018
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                              Address: 700091

                              On 05/01/2018 two pymt was deducted for uts (Rail) pymt of rs.187.98/- each (Same amount) still not refund to my a/c..
                              1] [protected]gacragts3 trnsfr to 326 of rs,.187.98/-
                              2] [protected]gacrajpy3 trnsfr to 326 of rs,.187.98/-

                              Pymt deducted but transaction failure. Please refund the money.

                              Regds,
                              Biplab das
                              ([protected])
                              +1 photos
                              Jan 08, 2018
                              Updated by Biplabdas950
                              https://www.consumercomplaints.in/paytm-mobile-solutions-uts-paymt-failure-pymt-not-refund-c1829557
                              I send the 450 rs. To my friend but my friend doesn't received that money yet please resolve this thing at early basis or send my 450 to my wallet .

                              uts payment failure & pymt not refund - Comment #2969052 - Image #0
                              uts payment failure & pymt not refund - Comment #2969052 - Image #1
                              I am not able to pay my electricity bill via Paytm it is showing "Unable to get bill details from dealer" but on website the bill is uploaded. So why it is not showing in Paytm?
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                                B
                                Bhushan Potwade
                                from Pune, Maharashtra
                                Jan 8, 2018
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                                Today (8/1/18) i recharge for my jio no.[protected] of 399 ..a msg frm paytm received ..(Added Rs. 399.00 to your Paytm wallet. Transaction ID: [protected]. Current Balance: 399.0. Scan QR code to Pay & Win 100% Cashback http://m.p-y.tm/LT8)
                                But later on recharge fails and no money added to my paytm wallet ...
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                                  C
                                  cyberjet515
                                  Jan 8, 2018
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                                  Address: New Delhi, Delhi, 110085

                                  Paytm mall order #[protected]

                                  Items delivered
                                  On fri, 05 jan 2018

                                  Fraud by paytm mall
                                  I applied the promo code ‘mustbuy100’ at the time of purchasing on 03 jan 2018 12:27:59 ist for 100%

                                  But after that they not gives cashback worth rs. 500 regarding that i concerned with paytm mall customer care (Reference no.:[protected] and (Reference no.:[protected] but they say it may be system error so, they are not able to give cashback and they are not able to return the product.
                                  I have transfer money wallet to bank, but it is pending, wallet balance is cut but not credited in my bank account.

                                  fraud by paytm mall - Comment #2968946 - Image #0
                                  Please make it fast

                                  fraud by paytm mall - Comment #2968951 - Image #0
                                  Trn ID[protected] amount debuted from walllet but not credited to bank account trn date

                                  fraud by paytm mall - Comment #2969028 - Image #0
                                  Hi I was trying to recharge in season ticket using UTS app and using payment option as paytm.
                                  The transaction failed in between and my money was deducted.
                                  Please help.
                                  My user id o[censored]ts is [protected] .
                                  Screen shot of payment to paytm attached :

                                  fraud by paytm mall - Comment #2969080 - Image #0
                                  I have transfer money of rs.5000 to an account from my paytm wallet but the money cant be transfer to that account, and also the money didn't refund to my paytm wallet.

                                  Pls,
                                  Take some action quickly

                                  Regard
                                  Abhishek

                                  fraud by paytm mall - Comment #2969089 - Image #0
                                  Your wallet app is very slow working in my id another id working best so i hope your team are contact me for my solution
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                                    R
                                    Rahul Chakravorty
                                    Jan 8, 2018
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                                    Dear sir,
                                    I rahul chakravorty during the jio recharge has added money into wallet of rs.399 on 07/01/2018 but the transaction got failed and money was deducted from my bank account. And also the transaction details is not showing in my passbook. I have the sequence number:[protected] and the reference was:paytm noida 01/07/2018
                                    Please refund my money as soon as possible.
                                    Jan 08, 2018
                                    Updated by Rahul Chakravorty
                                    Issue isn't resolved until now
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                                      C
                                      chandradinesh33
                                      from Delhi, Delhi
                                      Jan 8, 2018
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                      Website: paytm.com

                                      On 22 dec 2017, i requested for kyc of paytm account, i had to transfer few amount from my paytm account to bank account, i got a call saying that an agent will visit and will link aadhar card to my account. Till today (Jan 08, 2018) no one has visited and my amount is stuck in paytm account. They are not even responding to phone call and emails, they are left with only false commitment.

                                      Paytm has become worst wallet, they've forgotten their commitments, only thing which they are doing is making fool of customers by opening other services. If you cannot support existing services then why are you engaging customer in other services.

                                      Will advice to people not to choose paytm for any transactions. They are not bother of your problem.
                                      +1 photos
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                                        paramanand rajput
                                        from Mumbai, Maharashtra
                                        Jan 8, 2018
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                                        Address: Bharuch, Gujarat

                                        My freind send me money to my paytm wallet on 01/01/2018.. But money not shown there. We complaint it in account deptt. But after 8 days no solution given to me
                                        From a call to delete my account we did it after it when i m trying to reset my password it's says ur no not registered we also mention that problm in mail to paytm
                                        But problm not solved. From last 8 days we facing this problem and share with account dept.
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