PayTM Mobile Solutions Complaints & Reviews

I have bought a new sim 9months back... Am trying to sign in to paytm.com... But its is showing already account exists... So i tried to login but it is showing your account was temporarily blocked... How can i access to my nmbr... I made this number as my permanent number... But am not able to use paytm account, paytm payments bank... And the number was [protected]. Please respond to my issue as soon as possible

I faced an issue regarding my grand dad’s card being used for a paytm purchase as shown on his credit card worth 20, 000 rupees but i have been struggling to get details of what the amount was used to pay for. It’s been more than 18 days and their customer care just doesn’t respond. There is no way to dial helpline on behalf of someone who doesn’t have a paytm account. The customer care responded twice in these 18 days with one response about a transaction worth 1699 and completely chose to ignore giving me details of the remaining 18k rupees. Haven’t encountered a more unprofessional customer care.

I was very big customer of paytm from last 3 years. But recently i feel that paytm don't care about their loyal and regular customer. Because when i purchased a product through debit card and after delivery i return the product due to poor quality. (Order no-[protected]) paytm has refund my money to paytm wallet. After that a option has given in the wallet that click on "return to bank". After clicking on this return to bank option my money transfer status showing "request pending" continuously from last 17 days & till now. (Transaction id-[protected]) regarding this issue i have already 7 times contacted to paytm customer care and every time they suggested that please keep patience for some time. I have already raise a complaint regarding this issue on paytm. I want to refund my money back to my bank account immediately otherwise i have to go to consumer court.
Gangadhar panday

I have my savings account in bank of maharashtra and i'm suffering from unauthorized transactions with my savings account of amount around ₹ 36, 000/- and which i didn't made.
Following are transaction id i found in my banks.
1. 218923
2. 70015490
Above are the transaction id i found in my bank with consulting bank manager.
I'm reporting my complaint in police station tomorrow.
I need to know where and when my money was transacted with given paytm id and with which number.
Kindly help me to solve this my problem.
My email address is "[protected]@gmail.com".
Waiting for your reply and action.

Regarding.
Priyanka kudale.

I have an account in paytm which is being blocked by them and they are not unblocking the account. I have the account wide number [protected]. I am unable to reach the customer care, I dont expect this from a reputed company. Kindly help as this is impacting my business negatively and I wont be able to recommend PayTM to my customers.

Refund not credited
I have booked a ticket and paid using my debit card, the payment gateway was patmag. Then I cancelled the ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.

Transaction ID : [protected]
RefundID : [protected]
Refunded Date : 13-Jan-2018

I wrongly sent 1300rs to someone who wasn't using Paytm. The person is saying that he doesn't use it and he doesn't even know how to download it so he can't help me. Now, Paytm people are not returning my money. They are not even ready to entertain my request properly. My money is blocked with Paytm and this has happened before also. I want my money back. I don't know why don't they themselves send us the money back if it has not gone to some other user. This is a way by which they keep on generating their income by someone else's money.

Dear sir,
this fraud to me my account total debited 10250 rs my account paytm through today 17.01.2017, help me.my account no icici[protected], today fraud.today call me one phone number [protected], he is tell me your selection singrauli as san ultra mega power project.registration fees this situation 250 ₹.i submit 250 ₹.but my account debited 250 ₹, and again 5000₹, 5000₹ total deducted 10250 ₹, and this person phone number is switched off.please help me .for my money refund.this fraud with me.i am complaint Icici bank but not solution.
Roshn kumar

While adding a sum of Rs. 2400/- to Paytm Wallet on 16.01.2018 for the purpose to make payment of Electricity bill, my PNB Current A/c was debited but the amount not been added to my Paytm Wallet nor credited back to my A/c. Please see the complaint on priority.

Pramod Kumar Gupta
Mob: [protected]
email id ; pk.[protected]@yahoo.com

Good afternoon sir

In the above said mail after receiving the product we will transfer money to your paytm account?

Still now we didnt receive any type of payment, product also delvered by 16/01/2018 by evening 6 o clock.

We want immediate responce on this issue and also we are ready for further law and terms issues.

Thanking you
Yours sincearly
Paytm customer.

Good morning my self mohamed javeed am using patym past one years today morining when am try to login ma account otp not received apart from otp am received all normal msg of paytm and i called customer care two times regarding about this problem but i did not get much information am standing in medical shop tp pay bill via patym they did not resolve this case so iam going file a legal complaint regarding about this

Hello team,

I paid from paytm in a shopping site and i returned few items and the money was refunded to paytm but it does not refelect in my paytm wallet.

Paytm wallet is still not filled with the refunded amount.

In the screenshot i have the transaction id mentioned.

Other details are also mentioned in screenshot kindly help me in getting back my money into my wallet.

Kindly help me resolve this

Regards,
Deepa

Sir, my rs 644 were stuck in a wallet to bank transactions and showing as request pending, but I didn't get refund to my wallet yet, so please sir, refund my money quickly.
My paytm a/c no is [protected]
And wallet transaction id is [protected],
Below I shared a screenshot regarding the transaction.
I emailed to [protected]@paytm.com, but they just sent a token number, but they didn't say anything about problem and about solution,
I aslo shared email screenshot.

Sir i bought acer aspire 5 from paytm with order id [protected]. i received a faulty piece as i was facing screen flickering and lagging issues. so i requested a return and sent the laptop by indiapost(tracking id - ER[protected]IN).i aware paytm about it and sent them tracking id. the product got delivered on 4th of jan but return was not shipped by the seller. he was refusing that he didn't received the product. i tried calling and texting paytm but didn't
got any response from 8 days. yesterday i got a call from seller that he received that product. he asked me contact paytm. i tried but didn't get any response. its very disappointing sir i lost my faith on paytm. I'm a regular customer of paytm. pleade find a way for me. provide me my refund.

My paytm app has initiated a fraudulent renewal of subscription to woo app for a amount of 900rs without my permission. I have raised my concern with paytm, haven't received a positive reply so far. Further i'm not allowed to unsubscribe payment to woo app in my paytm app menu. Next deduction due is on 23/01/2018. I wonder how can paytm initiate a payment without my consent.

Money deducted from account not given to paytm wallet and didn't get the money back in the account. Didn't get response from the paytm coustmer care. Query reference number is, 41778604 i have tried mt best to contact to coustmer care but unable to contact them. Message the paytm care but no one replied to me. I send them the bank statement and the screenshot of the transaction made through upi but they didn't respond to me. I m being cheated by paytm they are not returning my money.

On 11th january 2018, tried to book train tickets by paying from hdfc netbanking through paytm gateway. The transaction got failed stating due to internal error and an amount of rs.5025/- got debited from my account.in irctc website the status is refunded with id [protected] on 13th january, 2018 to paytm. But the amount was not yet credited to my hdfc account by paytm.

Dear all,

This is in reference to the offers given for paytm. I been a first time user, lured through the BIJLI Promocode. I under went the process and transfered Rs 1250/- and paid the bill for reliance energy for Rs 1080/-.
However whilst highlighting the account code it showed the option for fast track payment, thinking that the payment will lead me to a promocode, it has benefitted PAYTM. Gaining a trap for customers lke me. In short the Fast track was a bait for them to avoid the promocode.
After repeated explaination they revert with the below mail reply. Not understanding cx plight...
This reply clearly shows that the cx is explaining and they reply with their standard mail reply as per company policy... Pathetic Customer Services.

Regards
Ernest
As We had already informed you earlier, We understand that, you are still awaiting for the cash back against promo code offer. However, our system shows that no promo code has been applied against the order ID [protected]. Our systems do not support a feature to apply a promo code once the order has been placed. Hence, we cannot apply this offer to the order now

I was booking travel ticket for me from pune to hyderabad but transaction showed failed and money deducted from my bank acc & i didn't got any notification of it at my paytm app & also i didn't got money back to my wallet n bank, but i got massage to my num of deducting money. So i will give u screenshot of it i hope my pblm will resolve to get money back otherwise i ll go to the police.

I tried for an transaction to indraprastha gas at 7.00 pm on january 14 2018. The balance in my wallet paytm was 646 around. The transaction failed. After that wallet balance was zero. Passbook is not appearing at paytm app.
I tried on customer care number but i did not find my problem listed there. I did not find any option for talking to executive.