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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 244

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S
Sumitbabu
from Bhimavaram, Andhra Pradesh
Jan 11, 2018
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Address: 500017
Website: Olx

As I am continuously following up but he is not lifting the phone too.
Transaction done in three phase as Rs 3500 on 4th January mobile no- [protected]

Rs 4000 on 5th January mobile no- [protected]

Rs 3500 on 5th January mobile no- [protected]
Also he told that he is from Indian army and his dp on whatsapp is also of an army but its fake which I could observed.
Since I am a valuable customer for paytm and regular user of the paytm too.If you will support me in taking back amount then I will really appreciate the paytm as I have been paid these amount of no use and my money got wasted .
You may note down my name and contact number as Sumit kumar/sumit singh

[protected]/[protected]
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    A
    Abhilash kvs
    from Vijayawada, Andhra Pradesh
    Jan 11, 2018
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    While recharging in jio app through paytm, it showed me payment hot failed but money got debited from my account.waiting from 1 week, paytm is not responding on my issue...From abhilash [protected].(Your bank just confirmed a successful payment of Rs.349.00 on Paytm against Order ID BR0000N466HG475085. We will refund your money in case the order is cancelled. Please contact us at https://paytm.com/care if you have any queries.)
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      A
      Abhimanyu Astre
      from Vidisha, Madhya Pradesh
      Jan 11, 2018
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      I try to load 1000rs cash on paytm wallet but transaction failed but my money deducted from my boi account, when i contact paytm customer care they told me money automatically refunded into account in 7 to 14 days, i asked them that do i need to contact bank but they say no u don't have to cause it's automatically refunded into account, it is already more than 16 days but money don't refunded yet, what should i do problem is my in another state but my bank branch is in another state so i don't have any contact to my bank... So what should i do i need that money...
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        M
        M Muruganandam
        from Chennai, Tamil Nadu
        Jan 11, 2018
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        Address: 600115

        Dear sir my name is muruganandam and phone is [protected]
        Last week itransferred rs 5000 from paytm wallet ac to my axis bank
        But unfortunately it was stuck and shows still now pending

        Through customer care also computerised message only came and no voice call
        Please update and send money back to my wallet account
        Thanks and regards
        M muruganandam
        [protected]
        Incident date 04/01/2018
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          8
          8708247080
          from Kaithal, Haryana
          Jan 10, 2018
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          Address: Karnal, Haryana, 132001
          Website: paytm

          I cant money transfer to any bank account...
          Its shows every time pending status...
          So i m not using paytm...
          My ammount is deduct from my paytm wallet or savings account...
          Please resolve it as soon as possible..
          I cant trust on paytm transuction now..
          It does not give profit..now in. Paytm our money is not safe..
          So i requst you to that please resolve my problem... .
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            M
            M.K.Hegde
            from Delhi, Delhi
            Jan 10, 2018
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            Address: Belgaum, Karnataka, 590006

            I have booked VRL bus tickets From Belgaum to Bangalore for 18/01/2018 and Bangalore to Balgaum for 20/01/2018, through Paytm (Order no.1779930), on 10/01/2018 at 8pm.
            Amount is debited from my account. But showing transaction failed. I have not received any ticket.
            Please resolve my problem earliest and reimburse my amount to my debited account.

            -M.K.Hegde
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              A
              ankitshri08
              from Delhi, Delhi
              Jan 10, 2018
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              Address: Bhopal, Madhya Pradesh, 462026
              Website: paytm

              Respected sir,
              i have transferring money thorough paytm wallet to axis bank, but money is not transferred to bank and money deducted from my paytm wallet.
              Please do the needful sir so that i can get my money back.
              I have already sent many message to paytm team but no response getting from them .

              Details below mentioned : waller txn id : [protected]
              date : 08-jan-2018, time : 8:51am
              ammount deducted from wallet :4119.89
              paytm mobile user id: [protected]
              waiting for prompt action for your sidee.
              Regards
              ankit shrivastava
              ankitshrivastava.[protected]@rediffmail.Com
              Jan 12, 2018
              Updated by ankitshri08
              Thanks Sir,
              With your Help my Problem resolved
              Thanks for Support.
              Regards
              Ankit
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                T
                Thirupathi Cherla
                from Rajampet, Telangana
                Jan 10, 2018
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                Address: Hyderabad, Andhra Pradesh

                My amount (5000) transfer from paytm wallet to bank but still it is pending status last 3 days and not showing in my bank account balance, me call to the paytm customer care but not resolve the problem so please remove the issue please amount is urgent please immediately respond the issue, amount transfer still pending last 3 days it is deducted from paytm wallet and not showing in bank balance
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                  R
                  rajeev kumar giri
                  from Krishnanagar, West Bengal
                  Jan 10, 2018
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                  Hi, i am rajeev giri

                  I have made a paytm wallet transaction for transfer the money rs. 5000/- in my bank account, but it is stuck and showing pending from 08.01.2018 to till date.

                  When i tried to reach customer service helpline than ivr has not recognized the txn id... Redicules service, so couldn't reached the customer service executive (Cse), after opting other option some how i reached to executive and he has disconnected the call instead of resolve the issue. So what is use of such 24*7 service... Pathetic and nonsense service and service provider.

                  After 48 hours passed i couldn't get back my money reversed either in wallet or transferred in bank account, as it should be reversed as ivr is prompting while calling to customer service... Again poor service..

                  I want my money back on urgent basis within few hours now.

                  I will not prefer this wallet anymore for any further transactions as its too risky as well full of poor and pathetic service & service provider as i got the experience.
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                    D
                    Deepak jogadiya
                    from Mumbai, Maharashtra
                    Jan 10, 2018
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                    Sir i transfer my money from paytm to bank but not received in bank and it shows pending request andno one answering on customer care or reply to my mail yesterday i received a call from [protected] he told me that calling from customer care paytm he ask me my paytm number and password i gave him then ask me my banks debit card number i dought i gave him fake number then he ask me cvv number then i immediately disconnect call and try to change my paytm password but before that he change my password and i unable to open it then i make a police complaint against them and in the evening i try again customer care number one fellow told me to sign up again then i sign up but my shows zero balance so lost my 5435 rs they have no gallery in mumbai or office so where we should go so i request you help me and do the needful thank you
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                      R
                      rajeev kumar giri
                      from Krishnanagar, West Bengal
                      Jan 10, 2018
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                      Hi
                      My mobile number is -[protected]

                      I was sending rs 5000/- to my other account. But while sending to my bank its stuck in pending status from 08.01.2018.
                      When i am trying to contact your support number ivr is not recognising my wallet txn id.

                      This is the worst service i have ever experience from any company where your ivr says enter txn id and its not recognizing and there is no way to speak to your customer care then why you have given the contact number as 24 hours helpline that is completely non sense.

                      Even after 48 hours neither it reversed nor credited in my account, some how i have reached you customer service executive and he has disconnected the call instead of resolve the issue... Pathetic customer service

                      Now i want to get my money bank in few hours

                      And this the last transaction from my end. I am never going to use pay tm wallet its too risky.

                      Please give my money back its very urgent.
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                        K
                        konarkblue
                        from Hyderabad, Telangana
                        Jan 10, 2018
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                        Address: 500081
                        Website: www,.paytm.com

                        My transcation is still pending from last 48 hours and there is no process to get to custome care in paytm this is rubbish customer care service from paytm!!
                        I have tried calling cutomer care nbut there is no way to directly speak to cc. They are asking my trx id that i am putting in but all the times they keep on saying it's wrong! What the heck is wrong with patym
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                          H
                          hp73988
                          Jan 10, 2018
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                          Address: Kanpur, Uttar Pradesh
                          Website: paytm.com

                          Maine kal apne paytm wallet se

                          Apne bank me 200 rupaye transfer kiye the lekin oh bank me gaye nhi our

                          Wha pending hi likha aa raha hai

                          And mujhse ab tak rupaye refund

                          Huye nhi hai

                          Jabki. 48 hour's se bhi jyada time ho chuka hai

                          Mujhe kab tak mera paisa wapas milega...

                          My paytm account no. -. [protected]

                          Email - [protected]@gmail.com

                          Wallet txn id : [protected]
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                            H
                            harikrishna gudimalla
                            from Visakhapatnam, Andhra Pradesh
                            Jan 10, 2018
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                            Address: Warangal, Andhra Pradesh, 506001

                            Hi sir,

                            This is harikrishna on 8th of jan18.11.43am, an amount of 3200/- transferred to the account but still the amount was not credited to wallet or bank account its showing the order status pending. Its already 48 hours done. There is no proper solution from paytm. I already mailed to [protected]@one97.com. Regarding the issue. But no response. What is the solution and whom consult. Please help,

                            Thanks
                            Harikrishna
                            Mobile no: [protected]
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                              M
                              Mayuree Roy
                              from Kolkata, West Bengal
                              Jan 10, 2018
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                              Address: Kolkata, West Bengal, 700029

                              Sir/ mam
                              On 8th january 2018 at around 7 am, i initiated a transaction of rs 3166.13 into a bank account of icici bank (Ac no :[protected] and due to some technical reason the transfer remained pending. The money is yet to reach the bank account and not yet reverted back to my paytm account as of now. Called your customer care number several times without much help. Sending the screen shot of the transaction detail. Please try to resolve this issue ass early as possible.

                              Thanking you
                              Dr jayeta bose bera
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                                N
                                Naiyar
                                from Delhi, Delhi
                                Jan 10, 2018
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                                Address: Gopalganj, Bihar, 841428

                                I booked train tickets from paytm and when i cancelled it paytm said that amount has been refunded to bank account but when i checked it didn't..
                                Its been more than 7 days..
                                I contacted paytm they said the transaction is successful from their end and told me to contact bank..
                                I tried to make touch but couldn't...
                                Please kindly review these matter i need tthat money urgently...
                                Contact me at [protected]@gmail.com
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                                  A
                                  abhi203
                                  from Kota, Rajasthan
                                  Jan 10, 2018
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                                  Address: 331506

                                  Sir i bought acer aspire 5 laptop on 17th of december with order id - [protected] from paytm. I received a faulty piece so i requested a return /replacement. As pickup was not available in my area so i sent it myself by india post (Tracking id - er[protected]in). It already aware paytm about it. The product got delivered on 4th jan but return was not shipped till 7th of jan. I received a message on 8th jan that 'your return is rejected'. I tried hard to contact paytm but didn't got any reply. I also contacted seller but he refused to help me. I have all proofs against paytm and laptop's delivery. I want my laptop back and a amount of rupees 10000 as a compensation.
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                                    A
                                    from Pune, Maharashtra
                                    Jan 10, 2018
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                                    Address: Kapurthala, Punjab, 144601
                                    Website: IRCTC

                                    On cancellation of ticket booked on 04.01.18 for journey date 05.01.2018 in amritsar mail (13006) pnr no. [[protected]] from juc to hwh, transaction id ([protected]) irctc is showing that rupees 1755 has been refunded to bank paytmsdk. But the amount has not been credited to my bank account yet. Refund date is showing as per irctc 05.01.2018 let me know the reason for this inconvenience.
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                                      V
                                      vinoranjan pc
                                      from Guruvayur, Kerala
                                      Jan 9, 2018
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                                      Address: Kottayam, Kerala, 686633
                                      Website: Paytm.com

                                      I have orderpaytm mall item magideal 128 GB micro SDHC TF Memory card. Class10w/SD adapter unfortunately received item 32 GB SD card this is cheating what the reason. this is shipping from address
                                      Origin I'd delmk.[protected]
                                      FADA TRADING PVT LTD
                                      FADA TRADING PVT LTD
                                      A-50 KHASRA NO614-615 BLOCK A RANG
                                      PURI EXTN NEW DELHI-110037
                                      DELHI DL 110037
                                      INDIA IN
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                                        Jitendra0707
                                        from Lucknow, Uttar Pradesh
                                        Jan 9, 2018
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                                        Address: Jaipur, Rajasthan, 302024
                                        Website: Paytm.com

                                        I suggest everyone don’t buy any product or phone at paytm mall because paytm provide defective product and don’t provide customer care number and no policy . And if you complained it’s customer care executive, no one resolve your problem and then after it’s executive call you by wrong number n disturb you . So overall don’t buy any product by paytm mall . That’s it.??
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