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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 166

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A
Ansh7417066519
from Gurgaon, Haryana
Aug 8, 2018
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Address: 110092

I have business account in paytm and the company have disabled my business account without giving any prior notice.. I have money available in my paytm wallet and now they have also increased the fee to 4% when transfer money from paytm wallet to bank... My registered mobile no. Is [protected]. I have recently transfer money from paytm wallet to bank on 15 july with paying any fee. And now they are charging fee without giving any notice to me.
Aug 10, 2018
Complaint marked as Resolved 
I am getting so many fraud calls after submitting complaint here.. that's why i am removing my complaint from this website.
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    A
    anjali_07
    from New Delhi, Delhi
    Aug 8, 2018
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

    Respected sir,
    On dated 19/7/2018 i receive transaction alert of rs 15, 000 in 3 times from my debit card. The details of transactions are,
    1. Rs.5, 000 to iin/i-debit/paytm/
    2. Rs.5, 000 to iin/i-debit/paytm/
    3. Rs.5, 000 to iin/i-debit/paytm/
    After finding about these transactions i came to know that someone is making transactions from my debit card. I informed my icici bank customer care executive to deactivate my atm/debit card & logged the complaint. Now in this regard, i want to know the mobile number from which these transactions have been made and in which account my money has been transferred. Sir please submit my complaint about the unauthorized transactions of rs. 15, 000 and help me to know the information about the hackers. So that i can get my money back.

    Thanks & regards
    Anjali sharma
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      A
      Arun Hebbar
      from Bengaluru, Karnataka
      Aug 8, 2018
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      Address: Bangalore, Karnataka, 560021

      Dear team,
      Last 1 year i am using paytm. Initially i have completed my e-kyc but 9th july my e-kyc got expired and am unable to use my paytm money since then. I have tried so many time to update my kyc details with paytm but with some technical error i could not complete my kyc. Lastly i had given the complainant over the phone and complaint number is 79142680.
      Regards
      V arun hebbar
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        S
        Sexymunda
        from Delhi, Delhi
        Aug 8, 2018
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        Address: New Delhi, Delhi, 110030
        Website: Paytm

        Name Mohit Kumar
        Cont. No. [protected]
        I buy earphone from paytm application and the product was damaged. I told this to the paytm they make a replacement pickup date was 06/08/2018. They make replacement everyday but no one comes for pickup.
        Pickup boy can't accept my call sins 06/08/2018 Today is the 3rd day of Pickup boy can't accept my phone call i call him sins morning many times but he can't accept my call.
        +8 photos
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          K
          kumarrakesh020
          from Jaipur, Rajasthan
          Aug 8, 2018
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          Address: Jaipur, Rajasthan, 302015

          I have placed two orders dated 05-aug-2018 one for the
          bluetooth year phone and second one for pigeon glasses
          i have done payment though bhim upi using phone pay the payment deducted against order i'd [protected]

          but order not display in paytm mall app. no cashback recive.

          i want to cancel order same time but the order is not showing in mall app.
          i have done lots of calls, lots of mail to paytm care . but not satisfactory solution recive. please cancel my order and intiate refund. because order is not displaying and no cashback recive .
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            V
            Vikas R Sharma
            from Mundi, Madhya Pradesh
            Aug 8, 2018
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            Address: Indore, Madhya Pradesh, 452010

            Congratulations! You have win 1st prize tata safari by paytmmall online marketing. After registration you can take car or money as your choice. This is valid 08/08/2018. For more details contact:[protected]
            Apke yaha se ye msg mujhe mila hai jinke dwara paiso ki maang ki ja rahii hai aap is per koi action le. Is tarah kai costner ke sath galt kiya ja raha hai is per aap apne hisab se legal action le taki kisi ke sath galt hone se bach sake
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              A
              Akey Khan
              from Nagaur, Rajasthan
              Aug 8, 2018
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              Address: Nagaur, Rajasthan, 341303

              On 07.08.2018 i tried booking for flight ticket through net banking from my axix bank account via paytm mobile solution rs 4091 was detected but ticket were not booked. Totally it is 4091rs .kindly reverse the amount to my axix bank they say .it has been successfully transfered to paytm mobile solution .plz sir refund my payment.
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                B
                Bibek Modak
                from Siliguri, West Bengal
                Aug 7, 2018
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                Address: Dakshin Dinajpur, West Bengal, 733158

                The order no. of the product is [protected].I want to know about the refund or the cancellation of the product which was ordered on 28th July and requested for cancellation on 31 July.
                Today it is 07 th August . Already 7 days is gone. But till now the status of the product is pending return. I want to know that If the product takes about 3 days to reach in a place so why it will take above than 7 days from the same place for return.
                +1 photos
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                  D
                  Dheeraj Mann
                  from New Delhi, Delhi
                  Aug 7, 2018
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                  Address: New Delhi, Delhi, 110040

                  Sir
                  I was in emergency situation and tried adding money to paytm. But it doesnt reflected to my wallet i tried two times everytime it was deducted from my account but not updated in wallet.
                  And when i called service care in paytm..
                  They didnt responded me.
                  It was too harrasing statement to me i am totally fed up..
                  Due to them i got break up in relation ship who is responsible for that now. Chutiya bna dia h bc inhone
                  +4 photos
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                    F
                    fatima shafa
                    from Mirialguda, Telangana
                    Aug 7, 2018
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                    Address: 500018
                    Website: Paytm

                    I wanted kyc to be done at door steps I got a call on Saturday which is on 4th August 2018 we have taken your request and which is Sunday i.e 5th August our executive will come and collect the documents..on Sunday I have waited for that person leaving all other works and Monday called the number which I got a call from [protected] no response and I have called her 100 times even calling now she is disconnecting the call and moreover on pay TM my KYC request is showing as Jan 2018 ... Have some responsibility when a person is calling you atleast answer the call and check what for the customer is calling
                    +1 photos
                    Irctc ticket cancelled refund not yet myaccount plz arrange as early as possible.
                    Pnr no...[protected]
                    Transition id... [protected]

                    kyc - Comment #3178669 - Image #0
                    Valimela's reply, Aug 8, 2018
                    Irctc ticket cancelled refund not yet my account plz clear my problem as early as possible.
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                      A
                      Akshata Sap
                      from Bengaluru, Karnataka
                      Aug 7, 2018
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                      Address: 560010

                      I have not at all use apart from [protected] this number, but it is showing that my adhar number[protected] is been linked to some other number. Atleast i should come to know that to which number its been linked.
                      I have complained this many a times but didnt get any response for this issue.
                      Now i have some amount in myy wallet and i want to retain hat amount to my bank back, but its not possible without kyc.
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                        T
                        tresa Xavier
                        from Chennai, Tamil Nadu
                        Aug 7, 2018
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                        Address: 600083
                        Website: Booking online movie tikets

                        On 03.08.2018, I tried booking for movie tickets through net baning from my axis bank account via Patym mobile solutions, rs.801 was detected twice but the tikets were not booked. reference nos re[protected]/[protected]. Totally it is 1602rs, kindly reverse the amount to my axis account back. I have already inquired with axis bank and they say, it has been successfully transfered to Patym mobile solutions. kindly do the needful and revert back
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                          M
                          manojmarotiya813
                          from Agra, Uttar Pradesh
                          Aug 6, 2018
                          Resolved
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                          Address: 110057

                          Dear concern

                          I have ordered a lenovo backpack from the Paytm.com about 3 days ago, but i have not received my order till now but the order status showing order is deliverd on the date 04.08.2018 and I have done the payment already in advance my order no is [protected] kindly do the needful

                          Thanks
                          Manoj kumar
                          Aug 27, 2020
                          Complaint marked as Resolved 
                          received
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                            V
                            Valimela
                            from Pune, Maharashtra
                            Aug 6, 2018
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                            Address: Thane, Maharashtra, 401504

                            Sir
                            Irctc ticket booked 4th august 2018 and cancelled within same day but still refund not yet my account
                            Pnr number is [protected]
                            My transaction id is [protected]IGAECEZVV1
                            Sir plz check and clear the my problem as early aa possible.
                            +2 photos
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                              D
                              dilip gavhane
                              from Mumbai, Maharashtra
                              Aug 6, 2018
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                              Address: Beed, Maharashtra, 431123

                              I lost my registered mobile no. With paytm, now due to secure login system i am not able to login into it, if we don't have mobile no. There should be the option to send otp on email id but it is not, i fed-up to call and mail to paytm customer service, i sent many mails but didn't get a single response, i never seen this kind of ridiculous customer service from any other company.

                              I suggest you all don't use paytm, because in future whenever you face any problem know one here to listen you.

                              Way to contact email :-
                              ([protected]@gmail.com)
                              Aug 06, 2018
                              Updated by dilip gavhane
                              Dear Sir/Madam My name is Dilip Gavhane, I applied a new pan card on 06/08/2018. When I checked my pan card status then I see that Status : Application is withheld for processing due to incomplete details. Please Sir/Madam said me what to do
                              Upi reference id[protected]
                              Money added and also debited from bank account but not added to paytm wallet

                              secure login system of paytm - Comment #3175997 - Image #0
                              Actually I was cheated yesterday by an army person (Mr. Sanjay Singh) for Rs 35000 also he not only cheated me but he cheated many peoples which I saw when I tried to lodge complaint against him online.

                              The phone numbers they used to cheat e and others are as follows [protected], [protected], [protected]

                              secure login system of paytm - Comment #3176017 - Image #0
                              secure login system of paytm - Comment #3176017 - Image #1
                              secure login system of paytm - Comment #3176017 - Image #2
                              secure login system of paytm - Comment #3176017 - Image #3
                              secure login system of paytm - Comment #3176017 - Image #4
                              IRCTC ticket having PNR No.[protected] &[protected] has been cancelled on 21 jul 2018 amount of Rs. 670/- & 670/- refunded by IRCTC but wallet balance yet not credited for paytm bank reference number :75503728205021598480522 &.75503728205021598484649
                              Sir palzz mera recharge glt number pe txn id [protected]
                              Order#[protected]
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                                P
                                P.N.Duraiswamy
                                from Erode, Tamil Nadu
                                Aug 6, 2018
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                                Sir with my credit card and phone no. sme one transferred Rs.20000 on 3.8.18 at 2 .17 p.m to paytm.The fraud spoke to me through the cell no. [protected].please help me to getback my money.The fraud said that he is from sbi nungambakkam and his name is sivaramakrishnan. I do not know how he got my phone number and account details. Thank you verymuch Sir.
                                My sbi account is not linking in paytm from register mobile number. So please tell me why are not linking my sbi account in paytm. Many problem from this service so please solve our problem soon solve thanks
                                My order no is[protected] and you send for this sir khadripura main road near Ramu hotel khadripura village molar please sir and my ATM should be protected
                                Muralidhar J's reply, Jul 30, 2018
                                I ordered patym ATM card but I am puted Bangalore address so that I want to cang Bangalore address to molar address and send ordered patym to molar adress
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                                  S
                                  Shehnaz toor
                                  from Aurangabad, Maharashtra
                                  Aug 6, 2018
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                                  Website: paytm.com

                                  I have my ecash balance of rs. 3000. I changed my registered mobile no. And my all balance is gone. It shows rs.0 as my ecash. I complaint to them many times but they are not responding. They registered my complaint once and closed it without resolving it. Thay have taken my money and now they are not even responding. This ia cheating with customers. Paytm is such a big company and in spite of that they are looting their customers. Please help me.
                                  I make the UPI payment today and the money is deducted from my account but it didn't the reach the recipient account. please check and fix the problem as soon as possible

                                  deducted my e-cash of rs. 3000 - Comment #3175974 - Image #0
                                  This is to notify that a third party application called "Getwoo" has deducted an amount of Rs.900 from my Paytm account without any approval from me, and without me being aware of it. So I would like to get information on why it happened and get a refund. If any current ongoing subscriptions then how to unsubscribe it?

                                  deducted my e-cash of rs. 3000 - Comment #3176007 - Image #0
                                  The product was cancelled by me before 16 days and still they have not refunded my money back
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                                    N
                                    Nikhisodhani
                                    from Sikar, Rajasthan
                                    Aug 5, 2018
                                    Resolved
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                                    Resolved

                                    Address: 341508
                                    Website: www.paytmmall.com

                                    Hello sir
                                    I purchase using buy600get600 promo code on 2july 2018 order no. [protected].
                                    I got 2 unique promocode which can be applied on fmcg product minimum value of rs.500. Valid till 5 aug 2018 18:45:09
                                    But it`s showing invalid voucher when i tried to apply.
                                    I already tweet about it on twitter and message the screenshot and issue on paytm care twitter handle @paytmcare
                                    I am attaching screenshot here.
                                    My mobile number :- [protected]
                                    +3 photos
                                    Aug 9, 2018
                                    Complaint marked as Resolved 
                                    Paytm Activated code again for 1 month...
                                    I have buy a new refrigerator through Paytm bit it found defective and I have place a return request through Paytm app. After 5-6 days it reflect return request approved but still no refund received and more than 20 days to go

                                    unique promo code showing invalid - Comment #3176161 - Image #0
                                    unique promo code showing invalid - Comment #3176161 - Image #1
                                    Very pathetic customer service. Am unable to add the amount through any of the credit card when complaint they are not giving suitable reply. Worst customer service.
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                                      S
                                      Srayansh Jain
                                      from Gurgaon, Haryana
                                      Aug 5, 2018
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                                      Address: 110094

                                      Yesterday i debited the amount of inr 50000 from my sbi delhi account without my permission through pos [protected] at paytm txn[protected],[protected],[protected]. So please beware the any fraud caller who call you and asked the card details, pin no, otp password and any other information related to your fincial. Please post my complaint and resolve this matter as soon as possible
                                      Sir
                                      Plz arrange my refund on my irctc tickets cancelled pnr number [protected]

                                      my fraud - Comment #3175895 - Image #0
                                      Irctc ticket cancelled refundnot yet my account pnr no [protected]

                                      my fraud - Comment #3175898 - Image #0
                                      Sir.
                                      My ticket cancelled pnr number [protected] not refund in my account

                                      my fraud - Comment #3175915 - Image #0
                                      I want to return these products but no one is coming for pick these order i have put return order form past 10 days but no one came to pickup it and now they are tell me send it by your own

                                      my fraud - Comment #3175991 - Image #0
                                      my fraud - Comment #3175991 - Image #1
                                      My Paytm account has been blocked as Paytm mistakenly added some other adhaar number instead of mine. Now there is no way to contact a Paytm representative and queries over email have been unproductive. Please help.

                                      Paytm registered number:[protected]

                                      my fraud - Comment #3176104 - Image #0
                                      9.5 am show
                                      Inox amarpali circle vaishali
                                      Mission impossible 6

                                      my fraud - Comment #3176146 - Image #0
                                      Ticket cancelled refund not yet my account
                                      Pnr no [protected]
                                      Transition id [protected]IGAECEZVV1
                                      Refund status number [protected]

                                      my fraud - Comment #3176866 - Image #0
                                      Valimela's reply, Aug 7, 2018
                                      Irctc ticket cancelled refund not yet my account plz arrange as early as possible
                                      Pnr no 8308445437
                                      Multipurpose 3 plug extension board booked on 26-7-18.
                                      Item received..
                                      But cashback not received..
                                      I booked order in first order free shipping.
                                      I use code FIRSTTIMELUCKY.
                                      Once you check it. And send the cash back amount.
                                      My Paytm number: [protected]
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                                        A
                                        Adikesh Kumar
                                        from Jamshedpur, Jharkhand
                                        Aug 4, 2018
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                                        Address: East Singhbhum, Jharkhand, 832109
                                        Website: Paytm.com

                                        I had ordered some products two days before and till now it has not been shipped yet and i cannot find the way to raise the complaint against it. I am really disappointed with it. If any one can suggest me what to do. Paytm customer service is very bad they do not attend the call, they do not provide us with proper knowledge. My 400 rs approx is stuck. Can you please help me out.
                                        Sir.
                                        plz refund my irctc tickets cancelled
                                        Pnr no is [protected]
                                        This ticket is cancelled 4th aug 2018
                                        But still not received refund in my account.

                                        unsatisfied with service - Comment #3175899 - Image #0
                                        We order a product order I'd [protected]
                                        AWB NO[protected]

                                        It's have been 1month and we are not receiving any update ..so please refund our Amount or deliver the product as soon as possible.

                                        unsatisfied with service - Comment #3176123 - Image #0
                                        My paytm account is temporarily blocked ...and I think it is done due to other parson constantly log in through my paytm number and entering wrong password...
                                        Please sir solve this...
                                        Paytm number- ([protected])
                                        I'd : drashan.[protected]@gmail.com

                                        unsatisfied with service - Comment #3176181 - Image #0
                                        Sir
                                        Irctc ticket cancelled 4th August 2018 refund not yet my account
                                        Pnr number [protected]
                                        My transaction id [protected]IGAECEZVV1

                                        unsatisfied with service - Comment #3176882 - Image #0
                                        unsatisfied with service - Comment #3176882 - Image #1
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