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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
Complaints 20035
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1738
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PayTM Mobile Solutions Phone Numbers

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1800 1800 1234
11131
5391
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+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
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B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
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201301

PayTM Mobile Solutions reviews & complaints page 167

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M
Monika22
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received for the missing raincoat

Address:New Delhi, Delhi, 110002
Website:PayTM

My brother ordered 2 raincoats from paytm mobile app on 16 july 2018. I received the package within a week at my office. I opened the package after reaching the home in the evening. After opening it, i found only one raincoat instead of two. However, the bill was also showing 2 items. As paytm has no customer care number, i complained on its app. For first 2-3 messages, they replied that they will refund for the missing raincoat, but now...
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S
sudip_1997
from Siliguri, West Bengal
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my paytm account opened by another person

Address:741222
Website:PAYTM.COM

Hello, my self jhunu byapari my mob. [protected]. Today when i creating paytm account first time then paytm told me that this number is already registered.. I recovered account using "forgot password" option and it is showing ekyc completed with my daughter aadhar account but, i first time opened paytm today and my mobile number is older than "paytm foundation" (2010) date. The main thing is that around 2 years ago i went to chakdaha "bank...
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H
humera1
from Mumbai, Maharashtra
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fake refund call

Address:Mumbai City, Maharashtra, 400054
Website:www.consumercomplaints.in

Hi,
I humera khot had received a message from indian consumer that i had a lodge a compliant against all jobs solution on 12th july and for future investigation mt karthik the account key manager will contact shortly then he called me he asked me to send the details as how i had done the payt for alljobs solution i send him my citibank statament he also checked he asked to send on the email id [protected]@india.com then on...
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S
Srinivas Bekkam
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

asus vivobook s15 product delivery

Address:Hyderabad, Andhra Pradesh, 500084
Website:paytmmall.com

I ordered asus vivobook s15 from paytmmall on 27 july 2018. My order number is [protected] and bluedart waybill no is [protected]. It was supposed to be delivered by 30 july, but got delay to 2nd august 2018 and then again delayed to 4th august 2018. Blue dart tracking status is showing as "shipment returned back to shipper". I raised complaint twice but no proper response from paytm. I am unable to cancel that order or change seller. My last...
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N
Neeraj Dhulipalla
from Hyderabad, Telangana
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upi transaction failure

Address:Ranga Reddy, Andhra Pradesh, 500019
Website:Paytm Payment Gateway

I have tried to book a season ticket with my rbl account in uts on mobile app on 10th of july. Amount rs.402.97/- got debited from my account but the ticket wasn't booked. I have contacted with the uts and rbl support. The money got struck with paytm payments bank which is the beneficiary bank o[censored]ts. I have been trying to contact the paytm support since the day of transaction, but no one is giving any information about the transaction. Every...
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R
rafsdream
from Indore, Madhya Pradesh
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cashback not credited in my wallet

I ordered on 29 july 2018 order no is. CW[protected], but still not get cash back from paytm.plz credited my cashback in my paytm wallet as soon as possible. Maine abhi tak 20 mail kr chuka hu but aapke end se mujhe abhi tak koi bhi response nhi mila hai. Poor service quality.paytm ke traf se last reply 30 july ko mila ki 4 days mai credit ho jyga. But aaj 6 days ko chuke hai na hi cashback credit hua naa hi paytm se koi response aa rha...
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N
Nagaraju Yesupogu
from Khammam, Telangana
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ref no 78861581. refund the my amount

Address:506002
Website:Paytm

I have DTH rechaged on 01/08/2018 with rs 1014/- and was debited from ac and recharge was not successful I have raise request in paytm app but nobody responde lot of times send mail to paytm but they not respond and customer care numbers also not working properly so kindly look into the case and do the needful
Ref no 78861581
Your look into this matter and solve my problem...
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C
Camillo
from Mumbai, Maharashtra
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electricity bill payment not received by reliance

Address:400 095

I had made an online payment through Paytm for my electricity bill account
no:[protected], an amount of Rs. 360/- which Reliance has not received but my bank shows a debit of the said amount on 22nd June, 2018.

All I want is for them to look into this matter ASAP, and rectify the error.
Thanking You
My name is Camillo Fernandes
Mobile no:[protected]...
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S
SohilKharwar
from Surat, Gujarat
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upi transaction refund

I supposed to transfer balance to my friend using paytm wallet, but PayTM forced to do UPI transaction. I did UPI transaction and the money deducted from my account but the receiver was not registered with UPI my transaction was showing me in pending state.
I raised complaint to PayTM customer care. They asked me wait for 3 working days. After 3 working days, they ask me to contact my concerned bank. My concerned bank made imps transaction[protected]...
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P
Praba Karan M
from Madurai, Tamil Nadu
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amount debited from my a/c but not updated with beneficiary

Address:Namakkal, Tamil Nadu, 637001

Hi Team,

I have done a payment of Rs.5000 on 23/7/2018 through Icici netbanking to paytm mobile solutions (beneficiary biller) for TNEA Initial Deposit For Anna university

REF ID is [protected]

The amount is debited from my account but it is not credited to the beneficiary account.

I got a message from the beneficiary that the amount is not reached them.

Its More...
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S
Saranya Ramesh Kumar
from Chennai, Tamil Nadu
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amount debition is not complete

Hi team,

I have done a payment of rs.5000 on 1/8/2018 through icici netbanking to paytm mobile solutions (Beneficiary biller) for anna university

Ref id is [protected]
The amount is debited from my account but it is not credited to the beneficiary account.

I got a message from the beneficiary that the amount is not reached them.

Kindly reply at the earliest
Thank youbr...
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S
Supreeth s h
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not get refund

Address:Bangalore, Karnataka, 560071
Website:paytmmall.com

Bought apple ipod cable worth 250 rs with the Order No. [protected] on 6 th july 2018, received defected piece and sent for refund, even today i didnnot received my refund its already 2 nd august 2018, , even not any single message from them, tried lot more times to contact them no use, i dont know weather this is this geniune company or fraud one ....
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H
Heartbit Eshaan
from Sausar, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cashback not received

Address:495001
Website:paytmmall.com

Order no.[protected] isme cashback nahi aaya hai firsttimeluckey ka, iske pahle mai paytm care se baat kiya tha to wo bole the aapka purana order jo failed ho gaya tha, uske alawa ek fresh order karo, to cashback mil jaiga, (Promo code to use hi nahi hoga kyoki pahle ek order failed ho gaya tha is karan) mere ko cashback chahiye mere order ka... Wo care wala 78826708 ye ticket id diya tha.....
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P
pulkit kochhar
from New Delhi, Delhi
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my order

Address:New Delhi, Delhi, 110026
Website:Paytm

Hi Team,

This is regarding my paytm mall order which has not been shipped yet and today was its delivery date and it has not been shipped by seller. My order id is [protected]. I am not able to track my order. So please reply to my email as quickly as possible. So guys let me know status of my order. Contact that seller or whatever you guys want to do. I want my oder to be delivered ASAP. If you guys want this email to be copied...
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I have not ordered any thing from paytm mall since your first order is free but as I apply the promo code of firstitemlucky it's error of its avail for first order n if your not charging any money for shipping then y when I'm about to confirm payments show shipping charges plss present the product with all the information thank you...
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Address:411018
Website:paytmmall.com

Purchased mobile from paytmMall app on 30.07.2018
Made payment online
01.08.2018 received msg : Cancellation Process Initiated

Called customer care service on 24x7 helpline[protected]

According to them Stock didn't exist and still they sold unavailable product to me. I verified on there portal once again to my surprise still the same product is available. To this I got answer from customer...
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A
adidravidar
from Mumbai, Maharashtra
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I want my payment rs. 2451.80/- for your paytm mobile solution

Address:Mumbai City, Maharashtra, 400088

Respected Sir,

Before 2hrs i am train booking but not book on this train Ltt to TBM on 6th Oct. 2018 ..
so Please help me my payment
Transaction Description -- INB/[protected]/PAYTM MOBILE SOLUTIONS PVT
Transaction ID : [protected]
Please Deposit it me on my account Axis Bank, Worli Branch
ARACHELVAN ASHMELLA
A/c. [protected]
Please call me urgently Mobile [protected]...
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S
sagar684
from Golaghat, Assam
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about cashback offer

Address:783120
Website:paytym

I recharge my mobile no[protected] for the amount of 179 according 125 cash back offer but it not include in third one recharge of mobile number it still showing u have two more recharges to done for 125 cash back please take some action
i need your coperation to solve that issue....
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S
SriniA10
from Chennai, Tamil Nadu
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product not yet received

Address:560068

Order Number: [protected]
I ordered the product on 4th July 2018. the courier partner was BlUEDART.
He never delievered the product to me. But the product status is seen as delievered on 13 th july. I raised complaints in paytm and Bluedart courier as well, but issue is not resolved. They just reply will look into the issue, but never back with any updates. They could easily track who took the parcel and enquire the person about...
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V
vnsrinivasa
from Bengaluru, Karnataka
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request to delete my account not honored by them

I would like to close and delete my paytm account permanently. I have sent them a request. However, they are not deleting my account. They have absolutely no respect for a customer's requests. I request you to kindly help me close my paytm account perma...
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