PayTM Mobile Solutions Complaints & Reviews

Had purchased one bluetooth set on17/07/2018 with bill no.[protected]. But this product quality is very low and voice coming in blue tooth broken in many parts nd one major reason is it is not connected when mobile is in my paint pocket. It's my request kindly replace or upgrade my product so that i can use it. My mobile no. Is [protected] name naveen ratra nd my paytm order i'd is[protected]

Order number -: [protected]
Madam/sir,
I ordered skkiping rope on 12th july 2018 on paytm mall app of rs. 341 and paid through online. Today, when i track my order, it shows that the order is delivered successfully. But i did not receive my product.
How careless are they? The delivery person hand over my parcel to somebody else without any proper information neither paytm intimate me that your order is out for delivery.
This is the height of irresponsibility and carelessness.
Please help me in this regard.
I will be highly obliged to you.

I brought new car and as per new government rule we have to buy fastag, so my dealer buy fastag from paytm and given to me. One day while traveling from nashik to chandwad. There are two toll plaza on this route and we have to pay in one toll plaza and show receipts in next one. Now my toll charges deducted at pimpalgoan baswant rs. 135. So as per rule if i pay toll charges in one plaza then not required to pay next toll. But the same charges again deducted at chandwad again rs. 125. Same happened while return journey. So instead of 270, my paytm fastag deducted 135+125+125+135 = 520. Even again they showing transaction of 135+125 and it's deducted from my paytm wallet balance.
I call service center, sent email but no feedback from there end.

So don't use paytm fastag.

Regards,

Prakash
[protected].

Hello,
I tried to recharge my jio no through paytm... It was in processing but after some time msg appeared that order failed but still bank balance get deducted... M hoping that in 4hours it will be solved so i did another payment n it done succesfully but. Now today its 2nd day but i didnt recive amount which is deducted for undone recharge... Here m attaching order details n bank txn id in image...
Plz look into issue n do refund very soon...

Well i'd call these paytm people perfectly ridiculous, for they damn care to receive even their good customers, thus turning their own good customers' views such as this, annoying, irritating, etc..
Paytm has left us with few numbers to reach them & resolve any query, but what's the use when they mostly disconnect our calls!!
Have paytm customers become so cheap, or is paytm playing the fool of "don't care for customers, ah!!

Dear sir
Mera kuch update nhi ho pa raha jisse mai pytm wallet use nhi ker pa rhi hu. Na koi aapka executive aaya complain per. Mere liye paytm useful nhi ho rha jisse mai paytm k offer lene mai asamarth hu. Krpya mera kyc update kare. Jisse pytm wallet use kar saku aur cash back ka labh utha saku
Kyc update ke liye link bhi nhi aa rha jisse mai apni complain ker saku.

Hi,
I humera khot had received a message from indian consumer that i had a lodge a compliant against all jobs solution on 12th july and for future investigation mt karthik the account key manager will contact shortly then he called me he asked me to send the details as how i had done the payt for alljobs solution i send him my citibank statament he also checked he asked to send on the email id [protected]@india.com then on 13th july he told me need to pay 5800 for gst as my amount is 58100 since i wanted refund of my amount i was ready to pay him 5800 he gave me his account details state bank of india name harish kumar accunt no [protected]
Sbin0004840 i paid him through money transfer as wanted my refund urgently his contact no is [protected] then after 2 days that is on 19th july i got a cal from mr aditya chaudhry from his mobile no [protected] stataing that he is from indian consumer and he has got my file for refund he asked me to pay 5200 thru paytm i inquired about karthik whether he is aware that i already paid him 5800 but he told that he does not know mr karthik i asked about my money which i paid to mr karthik 5800 he told that its got reflected in my amount as what i paid was late from my side then told me to oay thru paytm on mobile no [protected] 5200 on 20th july which i did thru paytm then he confirmed that from account to go reflect in bank its take 24hrs and what he did from friday afternoon he has switched off his mobile till today since they are working with indian consumer they are fraud people their mobile no is registered on companys name now how can we trust indian consumer i beg you please refund my amount

Dear sir / madam,

Here with iam krishnakumar. M from komarapalayam, namakkal dist, tamil nadu, on olx i say i iphone 6splus and confirmed and selling party
Name - jai kishan, ph no - [protected] and said that iam in srikakullam and iam a army man i[censored] willing i send the phone through army courier service, he showed pan card, adhaar card, army service id and initial he ask to pay 7000 and i payed rs (1000 +[protected] through paytm account no[protected] on 22/7/18 he confirmed that he received and after that he send the photo copy courier copy and army booking office photo to my what app no [protected]. I trusted that person seeing all those things and on 23/7/18 i received a call from another no [protected] and he said that he is from army courier he is salem and i have ur parcel and he asked to put the balance amount through same paytm no[protected] rs 10000/- and payed that amount and i confirmed that he received after that both person no is switch off i cannot able to contact the no after searching in web site only i found they are fraud.

Kindly help us form those fraud and kindly arrange to get back the amount.

Name - jaikishan
Olx name _ olx user
Contact no - [protected]
Paytm no - [protected]

Kindly block the payment through
Account no - [protected]
Paytm your order id [protected]
Nb transaction id[protected]
Rs 10000/-

Thanking you

M. Krishnakumar
Komarapalayam
[protected]

My 900 RS. Deducted without any prior information in getwoo dating site..so what the hell is this..I am not doing this transaction..so why they deduct..ans me..and paytm customer care is not responding and your customer service was very poor..so Kya aapki yahi service ha..baade to aap bahut bade bade karte ho..aapne Etna Bada set up kar rakha ha..aur ye fraud kaam karte ho..

Hey paytm i want to inform that i, have cancelled my product with order number [protected].
The watch i booked on last month, but due to late delivery, the product was cancelled and i want you to refund my money back, which was 190rupees,
I'll purchase, shoes of that price from paytm mall, so don't worry, it will be back to you in another way. 😁😁😁
My products tracking number is[protected]

The electricity bill payment made on 29/6/2018 had failed and rs.1450 was deducted from the bank account. I had complaint about this issue on the paytm app and had assured to get refunded with 15 days. But now the transaction is no more in my orders list. What should i do..? The photo of passbook with deducted amount of rs.1450 is attached with this..
Paytm holder name: atmaram bajirao jagadale

I had purchased one bluetooth set on17/07/2018 with bill no.[protected]. But this product quality is very low and voice coming in blue tooth broken in many parts nd one major reason is it is not connected when mobile is in my paint pocket. It's my request kindly replace or upgrade my product so that i can use it. My mobile no. Is [protected] name naveen ratra nd my paytm order i'd is[protected]

I ordered a leather wallet for rs 380 excluding delivery charges of rs 22 with order id no [protected] on 01 july 2018. On 22 july 2018 at 12:20 am i had received a msg stating that my order has been delivered. However, i / my family member had not received my order and no any call received regarding order delivery. I also called on a customer complaint no [protected] repeatedly but they are not replied.

I have purchased cloths of rs 3000 on[protected] under paytm offer cash 250 rest 350 movie voucher (Which i received in text msg). Cashback amount received after given complaint to paytm after 36 hour then i received cashback then will go for the second offer movie ticket so when i book movie tickets and apply promocode there we shown a massage 'the promo code is not valid yet. Please check the validity dates of your voucher" after that i camplained to paytm help desk but call has hangup automatically, raise my complaint with screen shot two times but i haven't received any response then i again call him for resolve my issue but no one have solution regarding this.

On 17th and 18th of June 2018 there are transactions that I don’t know about. My registered mobile number with paytm is [protected]. Moreover there is so called 24*7 helpline but it is of no use as that is optional only. You can not talk or ask i[censored] have any other issues, which is not in the options. In my credit card statement there is a deduction of amounts through paytm even when I have not done any transaction!

Regarding your query with Paytm Care (Reference No.:[protected]
Regarding your query with Paytm Care (Reference No.:[protected]
Order cancelled - Item cancelled from your Paytm Mall Order # [protected]

Order id [protected]
Mobile [protected]

Hi team,

I was 1100 rupees paytm coupen of 100% cash back.
I purchased 3 things but out of them one should be cancelled due to seller fault.
And in that paytm mall app, it is visible that I can apply this promocode again, but actualy it's not happening I am not able to apply that promocode again.

Its not my fault, please understand my issue and provide me a coupen code of Rs.499 . So that I can order these item again.

I send this mail to paytm they peoples replies in more then 5 days.

And said to me
Regarding your query with Paytm Care (Reference No.:[protected]
{{Dear Hemant,
I understand you have a concern regarding unique promocode "********************".
As per your concern, I would like to inform you that kindly place the fresh order on Paytm Mall without applying promocode and once the order successfully delivered to you, we will process the cashback against unique promocode "*****************".
Should you need any further assistance, please let me know.
Sincerely,
Paytm Mall Care}}

AFTER THAT, I placed order without applying promode

Order id #[protected].
...Till now I am getting only 75 rupees.
They peoples send me 75 rupees for that I am not applying code at the time of booking.
Read below mail
Paytm peoples said to me :

{{Dear Customer,
We understand that you have not received the Cashback for order [protected], We would like to inform you that as per our system, Promo code was not applied while placing this order. Cashback, deals, and promotions offered by Paytm can only be availed by applying a Valid Promo code at the time of placing an order.
However, as a goodwill gesture, we would be adding a cashback of INR 75 to your Paytm Account, in line with the on-going promocode AUTOOFFER on the product.
The cashback will be processed to your Paym Account within 24 working hours.
Thank you for shopping with us!
Sincerely
Paytm Mall Care

}}
*****************

Finally, my issue is that I want my 499 rupees cash back for that unique promode . Otherwise I am recording the paytm customer care talk with me I will viral in twitter and also do consumer complaint against paytm is very cheap they ...Peoples cheated with me.
In place of 499 rupees cash back they send only 75 rupees

Kindly request you to understand my issue and take this case very seriously.

Thanks.

Hemant Shivhare
[protected]

I have done the recharge on 14 th July 2018 for my Airtel number [protected] using my account [protected]([protected]@gmail.com). Recharge was successful as per Paytm app notification, but i have not received the recharge amount. I have called Airtel customer care quoting operator refferance number, but Airtel refused recharge, staying that recharge is not done and Airtel has no information of recharges done through third party Apps like PAYTM. Kindly look into matter and refund money.

Recharge number - [protected]
Recharge date - 14th July 2018
Order number - [protected]
Operator refferance number - [protected]
Recharge amount -249

Dear Sir/Mam
I have Add to my Wallet Rs-500/- Rup. for ATM Card on 20/07/2018 Amount Debit successful transaction but
My PAYTM Wallet not Add Rs-500/- Rup. been not Credit .

Paytm details
Status-In Process
DC Transaction No [protected]
Price- Rs 500
Date-7:23 pm, Jul 20 2018 Your Order No is[protected]

Please solve my problem and Credit the money

Thanks,
regards

I had ordered 01 no "girls vest pleated dress two pieces set clothes children set" on 26th june 2018, in paytmmall, and order no is-[protected] amounting rs.784/-. Estimated delivery was 11th july'18. 27th june order shipped but no tracking details shared. On 7th july i raised query for tracking of item to paytmmall helpline. They informed that gati courier was handling item with tracking no[protected]. When i checked courier tracking that showed item is in bolpur, west bengal, commented "undelivered due to concerned customerperson not available" dated 11th july. It is also showing that assured delivery is 12th july. But courier neither tried to contact on 11th july nor 12 july or thereafter. I have tried to contact gati but failed. Then i mailed paytmmall about this matter to solve or refund 4 times (12/07, 16/07, 17/07, 19/07) they didn't respond not a single times, even their customer service not taking call. So i request to arrange for refund please. Refund amount is 784/- + 40/- (Shipping) -392/- (Cashback) =432/-

Sir I want to know what is the reason behind not to start my paytm payment bank. Since I have completed KYC verification, and also person verification but yet my paytm payment bank is not started.
Still account status showing under processing ( since 5 days).
Please start my paytm payment bank immediately otherwise I will take action against paytm in COURT.