PayTM Mobile Solutions Complaints & Reviews

Hi team,

I am ordering 1st time fitness band watch.. And i am a kyc user.. When i apply promo code of offer rs.149.. I. E, imported 149 while proceeding to pay.. It's asking to pay full amount without any offer..!! I have attached the screenshot for for the same. Why there is a offer like that.. If offer is there means why it is asking to pay full amount.. Please make it resolve.

+3 photos

Aug 29, 2018

Complaint marked as Resolved

Nuthng

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Address: 505453

I have applied HDFC credit card through online application on 2nd of August 2018, received on 9th of August and activated. Unfortunately 371.25 deducted on 25 July towards PAYTM Mobile solution from my HDFC credit card.My credit Card number 485498xxxxx1736. I never even installed Paytm APP in mobile or PC. How can they deduct. I never used Paytm service even.
Below the deduction message from Paytm
Hello! Your A/c no. 855718 has been debited by Rs. 371.25 on 25Jul18. The A/c balance is Rs. 53149.19.Info: INB/[protected]/PAYTM MOBILE SOLUTIONS PVT.

I haven't did this transaction. How its deducted without my knowledge. Please refund back as soon as possible

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Address: Dharwad, Karnataka

A person from from hyderabad calls me and asks for otp after providing he login my paytm account and facts amount of rupees 14000 please sir catch hold of thiscrimnal and ask him to return my amount his mobile no is [protected]   replace all

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Website: PAYTM

Paytm is worst online i have ssen their customer number is not correct

Yesterday i registered cyber crime ta police station and the police cop has sent mail to them

Police which we blame doesn't cooperate has also tried to call paytm but such a hopeless customer care after connecting for half an hour it was coming

All are customer care executive are busy

Really shame paytm

Meanwhile the fraud person must have taken money

I would request paytm to refund my money to reverse transaction as it is delay from their end

Paytm needs to reverse transaction as their delay has cause me loss

Attached is receipt of transaction

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Address: Gautam Buddh Nagar, Uttar Pradesh

Website: www.paytm.com

Sir upi txn no is[protected] through upi [protected]@paytm ke dawara 27 aug ko 5000rs mere paytm bank mai transfer kiya gya gya thha but more than 28 hour mere paytm bank mai abhi tak amount credit nhi hua. Jabki payment successfully bhi ho gya thha. Plz credited my 5000rs amount in my paytm bank account as soon as possible.

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Aug 28, 2018

Updated by rafsdream My paytm upi address is [protected]@paytm is mai send kiya gya thha but still not credited. Aapke number pr to call lgate hi waiting mai rehte 1 hour se bhi jada time tak.plz credited amount.

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Address: Visakhapatnam, Andhra Pradesh, 531127

Website: www.sbi.life/6FB47C28499CB

REFUND THE AMOUNT
Dear sir/ Madam

It has already been intimated to you the amount of SBI life insurance. was shown on your paytm Rs. 12000/-. Accordingly the payment has been dedicated, 3 times before and i raised a complient made on 10 Aug 2018. and the same, u said its in validation to credit it in revers, within 2 working days and again on the same amout of Rs . 12000/-. been dedicated again . on 26/08/2018 . make sure that, 4 times Rs 12000/-. as to be reversed back make early as possible, take this compilent as highly pariority,

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F

Foram k

from Mumbai, Maharashtra

Aug 28, 2018

I had made payment of Rs:1770 from my paytm wallet linked to mobile number twice.
But the amount is not reflecting in my paytm wallet and not the recipient have received the money.
Payment was done with the card linked to my paytm wallet.
Request you to help me out with this issue and refund me the money.

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S

sachinpaytm

from Pune, Maharashtra

Aug 28, 2018

Sir jab may wallet say payment karta hu to 10 payment hone ke bad otp nahi ata please help me

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Address: Mohali, Punjab, 160059

Hello
I am pay 3000 thausands for product and gst amount 8280 that amount is refundable. From august from paytm mall. But that time not reach product and payment. And paytm team not received my phone.. Pls help us. Urgent basis and i also complent paytm office but they are say i am not lunch any offers and any call from you.
Contact from him
[protected]
[protected]

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P

Pratham Aggarwal

from Thanesar, Haryana

Aug 28, 2018

Sir mna ek order cancel kra th 21 july ko usk refund 4 august ko mra bank account m ana th ab tk ni aya or customer care vl bolt h ajyga 1 months s upr hgya ab tk ni aya mn order no. [protected]
My contact no. [protected]

fraud 11280/- - Comment #3193849 - Image #0

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M

Malaymilu1

from Bhubaneshwar, Odisha

Aug 28, 2018

Paytm complaint no. 82714398
wallet transaction id. [protected]
Axis bank transaction ref no.[protected]
Axis bank account no. [protected]

fraud 11280/- - Comment #3193926 - Image #0

fraud 11280/- - Comment #3193926 - Image #1

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J

Jiavul Hameed

from Chennai, Tamil Nadu

Aug 28, 2018

Amount debited still not ticker booked
Status showing as pending from bank side
Status also not showing correctly in Paytm
Paytm payment bank issue
Not able to reach the customer care
[protected]/PAYTMIRCTCECATERING

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Address: Satna, Madhya Pradesh

Website: IRCTC

Irctc — refund for failed transaction

Reviews
Ramji chaudhari
Submit a complaint
Dear sir/madam,

Please refund amount sir of rs.1868.87 for a failed transaction. Transaction id [protected].
Booked: state bank of india debit card 459xx6907 for a purchase worth rs. 1868.87on paytm wal 1210203 paytm txn #[protected]
Qgota - tatkal
Date - 23/08/2018
Tran name : smnh jbp expres (11463)
Ahmedabad to jabalpur
Transaction id : [protected]
Amount: rs1868.87
Please refund amount sir
Thanks sir

Aug 27, 2018

Updated by Ramji chaudhari Yes

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Address: 560054

I ordered pack of two polo t shirt in paytm
In paytm it is showing delivered but i didn't get any product. I called to delivery boy he told that i will delivery your product but next day also didn't deliver my called and after calling his mobile is switched of vand i called to paytm customer care in their system showing product is delivered and i told them i didn't get any product then they told we have register complaint within four days but i don't know that now they are saying we can't do anything

So now what can i do sir

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E

eddy cena

from Delhi, Delhi

Aug 28, 2018

I am trying to login in Paytm golden gate showing dear customer your registration for using golden gate is incomplete...your Helpline service not solve my problem plz help

i ordered pack of two polo t shirt it is showing delivered but i didn't get any parcel - Comment #3193906 - Image #0

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V

vijayveer singh manshahia

from Chandigarh, Chandigarh

Aug 28, 2018

After seeing an olx user and he pretending to be an army officer sending all his id proofs convinced me to buy his product ...cleverly by saying to trust an army officer he asked my atm no for payment for an courier receipt so the product may come out of army area ...and withdraw 20000 from my bank account and flew away

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H

hariom telecom

from New Delhi, Delhi

Aug 28, 2018

Patym upi transaction successful but money not receive in receiver

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Website: paytm.com

I booked for a movie ticket on a sunday 26/08/2018 and i have been charged a cancellation protect fee of rs 105 which i did not select. Either it is automatically added (Hidden) trade malpractice. Paytm is not allowing for a refund of this even after request.

This comes under trade malpractice. I do not know whether the institutions checks these malpractices or not.

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M

Monica Priscilla

from Chennai, Tamil Nadu

Aug 28, 2018

I have order a kurthi in paytm on 07/08/2018 i have received a wrong product and replace the same again i received a wrong product and i replace same again.

But this time they are provide the replacement and refund.

I have tried to call them there is no proper response from their end.

Kindly help me to get my replacement of rs.300/-

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N

neelisha

from Mumbai, Maharashtra

Aug 28, 2018

I transfer money to my paytm wallet but it wasnot come and money is deducted from my bank a/c. It is my request to you please give money back or debit my wallet.
thanks
your faithfully.

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neelisha's reply, Aug 19, 2018

money loss by transfering from bank to paytm wallet. please give my money back or debit my wallet

neelisha's reply, Aug 19, 2018

loss of money by transfering money bank to wallet.

R

Ramuna devi

from BUXAR, Bihar

Aug 28, 2018

Customer service are very very bad .they never receives call from the Paytm users .

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Address: New Delhi, Delhi, 110015

Website: Woo free dting app

There was no linking/self-authorization to getwoo dating app with my paytm account. Even then, getwoo did the renewal of my subscription on jan 22 without asking for my authorization, due to which i lost 900 rupees from my paytm a/c.

Getwoo order: #[protected]-4290927
Paytm wallet txn id: [protected]

Please discontinue my subscription as i can't do it from paytm account because i can't see myself subscribed. And getwoo is also not responding to my concerns.

Initiate refund asap.

With regards,
Meghender singh

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Address: New Delhi, Delhi, 110015

Website: Woo - free dating app

There was no linking/self-authorization to getwoo dating app with my paytm account. Even then, getwoo did the renewal of my subscription on jan 22 without asking for my authorization, due to which i lost 900 rupees from my paytm a/c.

Getwoo order: #[protected]-4290927
Paytm wallet txn id: [protected]

Please discontinue my subscription as i can't do it from paytm account because i can't see myself subscribed. And getwoo is also not responding to my concerns.

Initiate refund asap.

With regards,
Meghendra singh

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Address: Shimla, Himachal Pradesh, 171001

Sir,

I have recharge dish tv account through your channel, but still payment is not updated in dish tv account. According to dish tv customer care that still they have not received the payment. Payment confirmation of bank is attached for your ready reference.

Regards

Vc no.: [protected]
Payment amount: 897.00
Transaction id: paytm mob/[protected]/[protected]
Transaction date: 30/07/2018
Bank/ wallet name pnb
M. No. [protected]

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Address: New Delhi, Delhi, 110059

Website: paytm.com

I have ordered a timex watch through paytm order no. [protected] (Seller xl retail pvt. Ltd., banglaore, karnatka)

But they have send it in duplicate box (Picture attached) & they generate invoice billing more than mrp. Billed 1495/- (But mrp is 1395/-)

My statement for duplicate box is based upon the description of product which is not mentioned on the box.

Now i am in doubt whether the product is original or not???

This is the breach of faith of any customer by paytm seller.

Regards

Rakesh rawal

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Sep 02, 2018

Updated by rakesh43246 The Paytm is selling the Timex watches through unauthorized seller as per Timex.

The Timex has confirmed that " XL retail Pvt. LTD." is not authorized seller of Timex, in this case all warranty will be cancelled by Timex.

Not such policy expected from Paytm.

Breach of our faith in PayTm.

Regards

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Address: New Delhi, Delhi, 110027

Dear Paytm Team,

Please refund my money which have been send wrong mobile number [protected], please refund immediately.

Register Paytm Number and Name:-

Name- Dinesh Kumar Yadav

M.No.[protected]

email id [protected]@yahoo.com

Look forward your revert.

Regards.

Dinesh Kumar Yadav

[protected]

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Address: Kolkata, West Bengal

By this there was no bar code /order id generated, but amount has been deducted from my account. Please look into the matter to refund my money back to my account.
I got the transaction id for this and it is[protected].
Please let me know if you want more info from me regarding this.
Waiting for your quick response
I have tried to reach out your customer care but no luck

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Address: Hyderabad, Andhra Pradesh, 500016

Website: paytmmall.com

I've bought an apple charger from paytm mall website, it was delivered on 5th aug, started failing on 19th aug and completely stopped working on 22nd aug. I didn't even use it for 10 days & i can't return it now due to their 15 day return policy. How can a charger stops working after 14 - 18 days?. I couldn't even connect with the customer care even after calling the number they've posted on their website for 6 times. Need a solution for this and need my money i've spent on the 15 day warranty charger.

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Today i recharged my metro card 80947209 at 13:28pm 24august, 2018
But may due to metro inconvenience recharge was not sucessful. But the amount of rs 500 debited from hdfc account at the same time. I need my money refund asap
Order no 587821
Plzz refund my money asap as paytym is trusted app plzz dont these type of things. I have deep trust on paytym since many years.

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Address: 201301

Website: paytm.com

With my reg. Mobile no [protected] at paytm, i was registered for paytm bussiness account but due to some difficulties i wanted to delete my paytm bussiness account, when i contacted paytm about deleting my account, first they denied of deleting it by saying that bussiness account cant be delete, then they gave me a pathetic idea of not using it for 6 months, automatically account will be delete, but after so many try they agree to delete it by taking ticket no 06352190, but after few days they only deactivate my qr code but in system my bussiness account was not deleted, i pllzz take action against paytm and delete my bussiness account, name - aarav muradya, mob no - [protected]

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S

sangam bhondele

from Bhopal, Madhya Pradesh

Aug 24, 2018

I have much money in account ...paytm ne block krdia

paytm merchant deactivate - Comment #3191475 - Image #0

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A

Aakil Saifi

from Noida, Uttar Pradesh

Aug 24, 2018

I have online purchase by paytm mobile solution and payment has done but goods not send by the company.

This company is fraud and chetar.

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Address: Bijnor, Uttar Pradesh, 152024

Dear concerned i recived a call from paytm mall mob no [protected] and said calling pautm msll snd provied sll my detsils my accoumt my last purchase my billing adddress etc tgen they said u are a lucky costomer to get 1 gift out of 5 del laptop, Lg fridge etc i paid rs 7090 from my paytm bank [protected] to their maytm bank a/c[protected] showing name paytm payment mall limited and after they text msg Confirmed: Order id no.LARIFB 20 PM1S 2QUAL 15509164 B2768C GIFT is DELL LAPTOP . It will dispatch by 23-AUG and will be delivered by 25-AUG 2018.Keep val(...). I realise now its fake call and my money lost please help to recover my money and stop these type of fraud . Payment recipt atteched

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Aug 23, 2018

Updated by Ashu325988 Payment recipt

Aug 24, 2018

Updated by Ashu325988 In paytm i recived rply that monet was used by fradudebt but i want how they know my all confidential all my account address last purchase all thing .and now they said that money was used how they can said this and benificry name also paymtm mall limited how paytm allow tgis type of account name

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K

Kaif Ata

from Etawah, Uttar Pradesh

Aug 24, 2018

On 23.08.18 at 7.22 p.m one of my friend sent me 1200 rs through his paytm to my paytm payment bank a/c number[protected] but the payment is showing pending in his phone.
Please clear the payment as fast as possible.

fraud call online shopping - Comment #3191419 - Image #0

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N

Nagapuri Saipranathi

from Hyderabad, Telangana

Aug 24, 2018

+1

I have recharged 45/- internet balance..to another number ..by paytm
I want my money back help me to resolve it as soon as possible I want back my money

PayTM Mobile Solutions Complaints & Reviews

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PayTM Mobile Solutions reviews & complaints page 162

regarding promo code and payment

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deduction of money from my credit card without information

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amount deducted from paytm account

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open account

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amount deducted but not credited

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sbi life insurance

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fraud 11280/-

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irctc refund for failed transaction

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i ordered pack of two polo t shirt it is showing delivered but i didn't get any parcel

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movie cancellation protect

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deducted 900 rs

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I lost 900 rs for woo app

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recharge of dish tv not updated

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timex watch

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wrong number payment send

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i'm complaining as yesterday i didn't a payment through paytm mobile solutions, but bar code /order id not generated

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mobile charger

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against failure of metro card recharge, but money debited from account

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paytm merchant deactivate

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fraud call online shopping

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