PayTM Mobile Solutions Complaints & Reviews

Dear team

My balance has been deducted from my paytm wallet while my recharge was not done. I have already raised the concern through pay app with screen shot my 100 rs deducted. But there ia no responce from their end. So many customer trouble paytm fraud company. Called to many time paytm customer care executine they are saying paytm. Have refund the money but in actual refunded money not showing.in my wallet after refunded my wallet should be 240.63 rs but current is 140.63. So please take a axtion against fraude paytm company and help to return my deducte money in my wallet.

Wet order id, have asked for replacement

However message notification o have received is regarding refund

Message received as of 12 july 12 37am:

Your return request for ambrane p[protected] mah power bank (White & brown) has been sent to the seller. The refund will be processed once the seller has received and verified the return.

Also, as delivery got delayed by 2 days,

Please replace this product as earliest.

Request you send direct customer support number, as need to have clarity above 2 points.

From
K swathi,
Bangalore -560068

To
Paymt mobile solutions

Hi team,
Sub: booking of fraudulent transactions for rs.8123/- by using sbi credit card number and committing criminal offence.

I am a sbi credit card holder. I do not have any business dealings with your company. This is being so, one person (Via mobile no[protected] fraudulently purchased a product worth rs.8123 /- on 11th august 2018 and cheated me and your company. I request you not to debit these transactions on my sbi credit card. If you have already raised debit, i request you to cancel them and send a cheque to me for rs.8123/-. You could re-debit the account of the person (S) who unauthorized misused my sbi credit card and thus committed criminal offence.

I also request you to advise me the complete details of the transactions and the full addresses and mobile numbers involved in these fraudulent transactions. I sincerely hope you would consider my request and arrange to refund the amount of rs.8123/- as i want to bring the culprit to the book by lodging a complaint with police and cbi, i request your earnest help to avoid recurrence.

Amount has been debited from my account but merchant has not yet confirmed the order. Could you kindly cancel it. Hoping to get positive response.

Note: 024788 - merchant reference number. (Got this number from sbi customer care).

Thank you in advance.
Swathi

I have transferred rs. 300.00 to paytm mobile solutions pvt. Ltd. Through sbi internet banking, for making payment to tata sky recharge (My tata sky subscriber id: [protected]), under reference no. Igadziqpf3, but the amount is not yet paid to my tata sky account. Neither, i am able to recharge my tata sky dth using this money transferred to you.

Please resolve the issue.

Sukram kirar

Fraud done to me using paytm
I hired a maid from a maid agency but they turned to be fraud. They took money from my paytm account and flew way. I want paytm to take necessary action by blocking their paytm no. N providing me the refund money into my paytm account.
I want paytm to immediately block their no. So that they won’t be able to use their money and hence requested for the same. But unfortunately, my complaint has not yet attended inspite of so many days.

I didn't get my delivery item which i have ordered.. The delivery person didn't even all me about my delivery item... Bit the tracking details showing that the item is delivered... The worth of my ordered item is 1, 340 even the customer care of paytm mall is not responding to my problem.. I have got the message from bluedart they have given me number to contact them but when i contact them they are not receiving my call and now the call is busy for whom should i got contact... Every thing is fake

Dear sir/mam
I have paid 1061.82/- rup. For electricity department on 06.08.2018 from my bank account,
My bank account show that the amount of rup. 1061.82/- has been deducted from my bank account, but electricity dept. Shows that not cleared yet. And i have not received refund.

Please solve my problem and refund the money

Thank you.

Facing poor service from paytm fastag team
Paytm fastag replacement not done yet from last 1 month... Complaint already registered but team not responding... Which is very harassing for me...
My registered mob no - [protected]
I also raise complaint 3 times to close my fastag but team not responding...
My complaint numbers are[protected]
76558513
78887351
Kindly solve my issue as soon as possible...

Thanks regards
Kanav goyal
[protected]

The complaint is regarding a paytm delivery guy, the date of the incident is 10th august 2018. Client number and order id is [protected].
This delivery guy from paytm is reluctunt and does not deliever products at door step. He calls from some random place and tells me (Customer) to come to that location. Whereas, the address is accessible and easily locatable too.
Also there is use of harsh abusive language from the delivery guy which is unbareable. This is the second time such incident is repeating.
Also the parcel is not delievered yet.

Respected sir,
I bought a mouse from paytm. And oreder id is
[protected].
I received item on 6th august 2018. When i checked, mouse is not working.
For return when i go on app, no such option of return was seen in paytm app. Only order status - shipped seen.
And in return policy only 7 days for replacement or return.

When try to help line, but only hold call.
Pls return my order and refund my money.

Hi,
I'm Tarun (Registered Mob No.: [protected]).
I purchased JBL earphones but just after few months it is not working properly. As it is under warranty I need replacement.

Tried to contact on provided no. on Invoice but says "Wrong No."

My Order ID : [protected] which is not showing in Paytm Mall website.

Can't contact to customer care.Worst service..Worst everything ...Can't update my KYC.This company should be penalize and shut down.

Of subscription to woo app for a amount of 300rs without my permission. I have raised my concern with paytm, haven't received a positive reply so far. Further i'm not allowed to unsubscribe payment to woo app in my paytm app menu. I wonder how can paytm initiate a payment without my consent...

I called CS to enq abt my payment through upi which took my money but tranx failed spoke to agent he asked me a question explained then he told he will transfer to concern team and will info to the nxt agent I was kept on hold for 20 min then another agent ask me the same thing then refused to put me across supervisor kept me on hold 80 min call was like hell no one helped me

Sr Mera nam Laxman Mali hai Mera credit card and debit card number bataya usne mere account se paisa kataliya usaia mobile number[protected] esne cal karake paisa kataliya
TN no -OTHPG 661927 PTM PAYTM
TN NO -OTHPG 161686PTM PAYTM
CREDIT CARD NO - 400667...0540
Amount debited- 9998+3000
Date[protected]

Laxman Mali
Athani
D - Belagavi
At - Karnataka
Mob _[protected]

Dear sir
I done payment on wordpress for purchase plan for hosting website
I got messege of rs. 4200/- from paytm mobile solutions pvt and deducted fund rs 4200/- from my axis bank account but wordpress not showing my purchase
payment ref no. is[protected] and info: INB/[protected]/paytm mobile solutions pvt.
plz take necessry action and send payment to wordpress or refund to my account ASAP
regards
Raghavkirti
[protected]@gmail.com

Dear sir
I done payment on wordpress for purchase plan for hosting website
I got messege of rs. 4200/- from paytm payment solution pvt ltd and deducted fund rs 4200/- from my axis bank account but wordpress not showing my purchase
payment ref no. is[protected]
plz take necessry action and send payment to wordpress or refund to my account ASAP
regards
Raghavkirti
[protected]@gmail.com

This is regarding my transaction with gautam buddha university order paid through paytm.. As per your advice from paytm i have contacted with the merchant gautam buddha university regarding above mentioned transaction, but they have denied any amount received for this transaction.
There are several mail and phone to the paytm care, but till date no any final solution from paytm.

I have booked movie tickets through paytm that was in an offer (Offer: buy 2 movie tickets at the price of 1. Another ticket price will come back as a cashback within 24 hrs). Its been 2 days, i have not received the cashback amount. I tried calling the customer care, but it keeps on redirecting to some dedicated number. I still not able to connect with their assistant even after 7 attempts.

Also, paytm has up to 100% cashback in kfc if paid through paytm wallet. But whenever i pay (Usually the amount is more than rs.500), i get only rs.10 or rs.20 as a cashback. Not sure in what basis they calculate the cashback.

I feel paytm is doing a false marketing.

On 03.08.2018, i tried to book online movie tikets from axis bank account via paytm mobile solutions pvt, 801rs was deducted from my account but tiket was not booked. Kindly reverse the amount to the axis bank account. Reference number inb/[protected]/paytm mobile solutions pvt. Let me how long will it take to reverse the amount, its been almot 6 days gone.

This is to tell that your paytm shopping product offer are good but make your service better i have ordered a product it just was to come on 6 august it was then the date was 7 aug then 8 aug means i have ordered a product on 1 august so i will get. It next month your customer service and delivery service is worst amazon is the best please improve your service or strict action will be taken and i will recommend my friends to not use it