PayTM Mobile Solutions Complaints & Reviews

Sir, i had ordered a pair of shoes from paytm mall. Due to size mistake, i had requested to returning that. My request is accepted and courier boy picked up my order. And after pickup, my request was cancelled by the seller. But my order is already sent by me. And i have the pickup receipt. I have complaint about it in their. Official site but i didn't get any solution..
And they didn't give me any reply..

It's all my problem, plz look into the matter and do needful.

My order cancelled automatically
And refund not received
I placed order 11 aug 2018 after that order placed successfully but delayed in delivery. I ignored that bt on 18 aug paytm cancelled order due to unknown reasons and saying that your refund initiated and processed in 14 days.
My prob is why order cancelled and if cancelled then i want to transfer my amount in my account immediately

I ordered skullcandy headset on 12.08.18 of worth 1500 through paytm mall. On 17.08.18 it was mailed that the product is delivered but i haven't received the product. The courier man had havent't called me to take the parcel. The order no. Is [protected] with transaction id - [protected]. I paid online. Since they don't provide the delivery man phone no. Or name. The delivery number messaged to me was awb[protected].

This is to inform that when we went to your authorized service agent (Balajai communication, rudrapur) for kyc updation, it was learnt by vendor that for the last one and half month server is down, hence kyc updation job is not carried out in entire rudrapur (Uk). As a result, we are facing great deal of inconvenience in using paytm for day to day transaction. Also, we have to receive 2000/- cash back in one of the transaction, which we can’t receive unless kyc is updated.

Kindly advise what should be done to update kyc. Pl. Help.

My contact no on which kyc is to be updated is [protected]

I ordered from paytm on maybe 9 of august and i was initially supposed to receive order on 12 but it got delayed by 2 days and then again by 2 days on 16 i called the courier service they said it happened because of wrong pin and would be delivered to me in next 24-48 hrs but i checked my order details in the morning and it showed cancelled without any reason. This is not done seriously!!!

I booked a profuct in paytm mall Mens deo . Rockystar body deo drant. Today 16.8.18 delhivery courier boy com to my office address 7. 20.pm . I clearly told to delhivery courier customer care person please told to courier person deliver before 6.00pm our office closed 6 pm . But courier person ajinkya mahaparkar call me 7.30 pm sir your courier coming . I told our office closed . Come tomorrow before 1.00pm then he told we are not sure come before 1.00 pm we come same time around 7.pm .. he dont know manners how to talk to customer . I want my product at any cost . Otherwise I go to consumer court. Delhivery courier boy nub & name -Ajinkya mahapankar - [protected]

PayTM is selling the defective products on PayTM Mall. Now not helping with the solution.

Its just 10 days over the warranty period of 15 days and product got damaged.

Very pathetic service and responses from the customer care. urgent action required.

Its just 10 days over the warranty period of 15 days and product got damaged.

Query Reference No.: 81056142

Dear sir/mam

i have an account in PAYTM.Last month my ragister mobile no has baind (not in use) because my number is tata Docomo now Tata Docomo is band in all india.then request to paytm change my no.when i call them they say that your no has change in 24hrs from your call.i call them 10 time every time their excutive telling same answer but they did not change their no.and my Paytm A/c balance is more then 4000 please kindly take an action

I was purchased Panasonic 123 cm TH-W49ES48DX HD smart LED TV on 19 july 2017.after 10 to 12 days TV delivered at my home. when installer comes from 24*7 for TV installation he found that TV was damage and wall mount is missing in seal pack delivered product.

return request is approved by paytm at 3 august and maximum expected pickup date is 6 august, but after several reminders and calls TV is still at my home and my money is blocked from 19th of july to till date .

all paytm callers and all seiners by paytm call center says "sir keep patience" after 24 hours of pick up product total money will return by our company. after 30 to 40 call (10 to 25 minutes) till date no pick up arrange by company and not return my money .

My father gave me rs 1236 via paytm bhim upi on[protected].the transaction failed once but when he tried again it was succeeded but still it is not credited to my account..please help me i need the money urgently...i had complained from both mine and my father's paytm account. .so i request you sir kindly please take action

Dear sir,
i did recharge for rupees 376 towards dish tv vc no [protected] on 4/08/2018 through my idbi debit card .it was not succesful .but till today they have not returned the amount to me.the transaction no was 0871122/[protected] .my account no with idbi [protected]
my name is R.VITTALRAM.i have already lodged a complaint with idbi ambala branch as iam right now in ambala.
thank you.

I have ordered LG 43 inches 6560ptc new model price 59990, but they have send low price model which labeled on cartoon 45000mrp, I have requested for return and it is approved for return from paytm, but still not yet picked and refunded my amt My mobile no registered with paytmmall [protected], email :kotha.[protected]@gmail.com

I have done transition in irctc tatkal traint ticket using patym.
My mobile number is [protected] through which i done transaction. But due to no train tickets, that transaction is downed but money debited from my bank. After then i receive mail regarding money credited to paytm wallet, but when i checked in my paytm wallet, it shows zero.
Please provide details.
My contact number is [protected].
Mail id is: [protected]@gmail.com

Thanks& regards
P v v satyanarayana

My self amarnath, my vehicle number : KA53P5140,

On May 28th 2018 in Krishnagiri toll plaza I haven't went through Fastag lane but still the amount has been detected from my paytm wallet, have complained the same in Paytm at 29th May 2018, almost 3months are over and still now I have received the amount, I am calling so many times to customer care, there is no proper response and they are disconnecting the call.

Requesting you to please take it forward to get the amount.

Sir/madam, i have ordered a product and paid the amount through my debit card.later i have cancelled my order but i didnot get my refund amount back.they are saying me that the refund is initiated from their side.if the amount comes after one week that means they are doing business with my money.even if you send through NEFT the amount will reflect in our account within 2 days..i need a solution

I was purchase a trimmer from paytm mall on 9th august but this product have not been delivered now. But you are show me expected delivery 10th august. And also showing expected deliver date 13th august 2018 but you was not delivered my product.
I am very irritate from your work.
This is not good work from your sight
And my ordered number this
[protected]. And my mobile number is [protected].
Your service is very slow.

This complaint is regarding my paytm order id: [protected]. I had purchased an iphone costing 24500 with 3500 as cash back from paytm. Its not the first time i have purchased anything with the paytm but i am sure it will be last time if they don't solve my problem. As soon as i received my iphone i got to know that my phone screen is blank and it is a defective product. I applied for the replacement for the product although a customer executive promised me that replacement will be done within given period. When their was no update in replacement request i called them again. One of the senior executive told me to visit the apple service centre and get the job sheet from their that your phone have hardware defect and screen is defective. I did what he told me to did and uploaded the picture of job sheet in paytm 24x7 customer care for the same order. Not once but thrice but whenever i call them they told me that we can't see any picture regarding this. Now god knows they are lieing or not. But my complaint is for the behavior of the senior agent towards me as now i have ordered and paid for it and i can't do anything. (Sr no:[protected] also, apple is one of the best mobile manufacturing company i have ever known and much costly as well. I have spent my hard own money what i was saving from a long time and what i got is a defective product. I can understand that if the product was damaged during the shipping or packaging, but sealed iphone have defective screen then it must be fake or copy. Now i want refund or atleast replacement of phone but not from the same seller (Veetrag traders k-9 sawan park, 1st floor, ashok vihar, phase-3, delhi-110052) as they can make my fool again. Also, paytm should stop business from the sellers like these who can be a problem for them as well as for customer. Its been 3 days i am fooling around in these executives but none of them are able to solve my issue. I didn't expected this from paytm and apple. A big shame for both of them. It would be enough to get fair solution for me or i will seek to the higher authorities. I won't let my hard owned money wasted.

Sir by mistake i cancel my order but i want that product my product is arrived at my destination but they are not giving me saying this product is rto bcz by mistake i cancel that product yesterday so what will happen now please tell me my order no. [protected], sir please call me. Or msg on [protected]. sir please help fast.

I received a call in the name of paytm. They said me that you are lucky user and have to choose from five different things. They know all my transaction history on paytm and my address as well. They said me to shop on paytm of min Rs 3000. They then tell me to transfer the money to the server name B147. I transferred the money but I didn't received any product.
So I want my money back

Sir i have transferred money from kotak upi to paytm and it had been 3 days nearly and still my 200rs have not been submitted in wallet
Sir I am a poor student.
Please help me
They are not receiving my calls
Paytm is not picking up my calls
Please help.
Sir I also transferred a hundred rupees but this transaction got unsuccessful.
And the two hundred rs. One is successful but money is not showing in wallet.