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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 163

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H
hyma9
from Hyderabad, Telangana
Aug 24, 2018
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Address: Hyderabad, Andhra Pradesh, 500016
Website: paytmmall.com

I've bought an apple charger from paytm mall website, it was delivered on 5th aug, started failing on 19th aug and completely stopped working on 22nd aug. I didn't even use it for 10 days & i can't return it now due to their 15 day return policy. How can a charger stops working after 14 - 18 days?. I couldn't even connect with the customer care even after calling the number they've posted on their website for 6 times. Need a solution for this and need my money i've spent on the 15 day warranty charger.
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    K
    kimona
    from Delhi, Delhi
    Aug 24, 2018
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    Today i recharged my metro card 80947209 at 13:28pm 24august, 2018
    But may due to metro inconvenience recharge was not sucessful. But the amount of rs 500 debited from hdfc account at the same time. I need my money refund asap
    Order no 587821
    Plzz refund my money asap as paytym is trusted app plzz dont these type of things. I have deep trust on paytym since many years.
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      A
      Aaravmuradya
      Aug 24, 2018
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      Address: 201301
      Website: paytm.com

      With my reg. Mobile no [protected] at paytm, i was registered for paytm bussiness account but due to some difficulties i wanted to delete my paytm bussiness account, when i contacted paytm about deleting my account, first they denied of deleting it by saying that bussiness account cant be delete, then they gave me a pathetic idea of not using it for 6 months, automatically account will be delete, but after so many try they agree to delete it by taking ticket no 06352190, but after few days they only deactivate my qr code but in system my bussiness account was not deleted, i pllzz take action against paytm and delete my bussiness account, name - aarav muradya, mob no - [protected]
      I have much money in account ...paytm ne block krdia
      I have online purchase by paytm mobile solution and payment has done but goods not send by the company.

      This company is fraud and chetar.
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        A
        Ashu325988
        from Amritsar, Punjab
        Aug 23, 2018
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        Address: Bijnor, Uttar Pradesh, 152024

        Dear concerned i recived a call from paytm mall mob no [protected] and said calling pautm msll snd provied sll my detsils my accoumt my last purchase my billing adddress etc tgen they said u are a lucky costomer to get 1 gift out of 5 del laptop, Lg fridge etc i paid rs 7090 from my paytm bank [protected] to their maytm bank a/c[protected] showing name paytm payment mall limited and after they text msg Confirmed: Order id no.LARIFB 20 PM1S 2QUAL 15509164 B2768C GIFT is DELL LAPTOP . It will dispatch by 23-AUG and will be delivered by 25-AUG 2018.Keep val(...). I realise now its fake call and my money lost please help to recover my money and stop these type of fraud . Payment recipt atteched
        Aug 23, 2018
        Updated by Ashu325988
        Payment recipt

        Aug 24, 2018
        Updated by Ashu325988
        In paytm i recived rply that monet was used by fradudebt but i want how they know my all confidential all my account address last purchase all thing .and now they said that money was used how they can said this and benificry name also paymtm mall limited how paytm allow tgis type of account name
        On 23.08.18 at 7.22 p.m one of my friend sent me 1200 rs through his paytm to my paytm payment bank a/c number[protected] but the payment is showing pending in his phone.
        Please clear the payment as fast as possible.
        I have recharged 45/- internet balance..to another number ..by paytm
        I want my money back help me to resolve it as soon as possible I want back my money
        Sriram Koonuru's reply, Dec 18, 2018
        Epudu kastam apudu nenu untey niku help chesevani nitho i miss u
        Sriram Koonuru's reply, Dec 18, 2018
        Erojuki oneyear 365days 12months
        I miss u
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          K
          Keval Bhandari
          from Ahmedabad, Gujarat
          Aug 23, 2018
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 91
          Website: Paytm.com

          There was a sale going on mi-india.net website for MI mobile phones since 12th August, 2018.

          I have purchased MIA2 on this website and have made a payment via paytm to account Crystal Software Solutions. PFA the screenshot of the same.

          We feel that this is a fraud as we are trying to contact them on phone (+[protected] but its switched off. Also, i have sent a mail on [protected]@mi-india.net, but dint get any reply.

          We need your help to find out the details. Please let us know.
          Dear Sir/Mam
          I have paid 526/- Rup. for Electricity Department on 31.05.2018 from my Bank Account,
          My Bank Account show that the amount of rup. 526/- has been deducted from my bank account, but Electricity Dept. shows that not cleared yet. and i have not received refund.
          Please solve my problem and refund the money
          Thank You
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            M
            manan_
            from Gurgaon, Haryana
            Aug 22, 2018
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            Address: New Delhi, Delhi, 110085

            I ordered this beardo wax from paytm mall and received the product which was used and in tampered condition . Then i placed a complaint regarding it . When the person came to take the product back from me, he said that the product is used and cannot be returned and behaved a little rudely. I told him that i have registered the complaint that it is used that is why i am returning this and i also posted the photo of the same regarding it as i received the product. He refused and ran away without informing anything. Paytm mall is pathetic ... no manners .. no investigation of the complaint...uneducated workers and staff .. and pathetic service.
            I am gonna take this issue to consumer court if not helped.
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              M
              Manoj Kumar matang
              from Bhusawal, Maharashtra
              Aug 22, 2018
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              Address: Pune, Maharashtra, 412207

              I was take ticket for Pune to bhopal on 21-Aug-2018 at 11:00am. But, on payment time transaction aborted and account deductedand ask for another choose option for transaction.
              But my deducted money is still not refunded in my account.
              Please help me on priority.
              Name:- Manoj Kumar
              MB no- [protected]

              Regards,
              Manoj Kumar matang
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                M
                myselfaksp
                from Patna, Bihar
                Aug 22, 2018
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                I have submitted the application fee of drdo on 22/08/2018 twice by paytm mobile solutions.But every time money is deducted from bank account and submission of application is failed and a dialogue box is opened showing "your application submission is failed try again . Pos[protected] at paytm mobile solutions txn#[protected].
                Please help me.
                I have submitted the application fee of drdo on 24/08/2018 three time by paytm mobile solutions.But every time money is deducted from bank account and submission of application is failed and a dialogue box is opened showing "your application submission is failed try again . please refund my 300 rs. please give helpline no.
                my contact no. [protected]
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                  M
                  maggi@0912
                  from MUMBAI, Maharashtra
                  Aug 22, 2018
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                  Address: 400093

                  Hiii my name is aarti my order no is [protected] booked on 12th aug, 2018
                  This parcel is out for delivery on 21.8.18 but the courier person is not delivered my parcel said there is short address before deliver this parcel i call atleast 30 times to courier boy for dispatching my parcel for giving correct address u=if he is not found my address but he's not received any 1 of my call and today i asked for delivery than he said your parcel is return to paytm shipper as per per instruction of paytm.
                  But my question is that how can you return my courier if i m giving your address and contact you. Why it is return. This is not supposed to return because all mistake is there is blue dart courier (Shipment no. [protected]) the person who's name sarvesh yadav.

                  Please it is request to you don' t return my courier.

                  Regards,

                  Aarti gupta
                  [protected]
                  [protected] and email adress [protected]@gmail.com unblock this paytm acount
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                    A
                    andy9977
                    from Delhi, Delhi
                    Aug 22, 2018
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                    Address: 411057

                    Hi team,
                    I had ordered water spray gun with order no: [protected] on 8/08/18, when i t tracked my order expected date of arrival was 16/08/18. Later on 20/08/18. And now when i check order canceled and refund initiated. Such a poor service. If you provided offers please fulfill them. If not take full money and deliver products.. Please don't play with customers. By this experience i will never recommend. I never canceled my order.. I was still waiting for arrival. Its really shameful to be part of paytm. I[censored] don't want to give cashback or offers don't give.. But never play with customers.

                    Home deals useless

                    Regards
                    Anand
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                      J
                      jatin7970
                      from Muri, West Bengal
                      Aug 22, 2018
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                      Address: 825322
                      Website: paytm.com

                      I ordered a product on 2nd august 2018 and the given date for delivery is 17th august but till now the product does not deliver.
                      When i call the courier center he always say the product will deliver tomorrow sorry for delay.
                      I call the center daily but the boy always say same thing. Please say the gati courier giridih to deliver my product as soon as possible.
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                        G
                        Gupta jii
                        from Gurgaon, Haryana
                        Aug 22, 2018
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                        My Order no is : [protected]
                        I had done my order of Rs.4178 on[protected] which was cancelled by paytm but cut the money of this order from my bank account.
                        Still i am recieved Rs.378 in my paytm wallet
                        and Rs. 1858 in my bank account.
                        But my left refunded money Rs.1942 i m not getting after1 month 22 days.
                        I have also two complaints numbers. 77156295 and 76712329.
                        And when i am trying to speak to your customer care persons they are cut my calls before give me any solution
                        Please give me my refund as soon or else contact me on [protected].
                        This one is my last step to you for remembering you about my refund, and if after that i will not get refund, i will go in consumer court
                        I had paid my postpaid bill on 19 Aug 18 but that payment on updated still so i have so facing problem i no got barred my contact no is [protected] i m good paytm user but they have so harrsing me... the vodfone company charged me late fees also and my no also barred so i want to my claim and
                        Dominos's order was cancelled, amount was deducted frm bank account, paytm custmr service ppl told me there're no traces of your last unsuccessful transaction in ur paytm app.
                        But it ws a failed transaction and paytm isn't refunding the qmount Rs. 374

                        Please help me in getting the refund. Screen shots attached
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                          M
                          mpp3132
                          from Delhi, Delhi
                          Aug 21, 2018
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                          Address: Lucknow, Uttar Pradesh
                          Website: Paytm

                          I want to regretfully inform you that i have odered a LOTTO shoe from my paytm account of Rs. 949 on 14 JULY 2018 and oder no is [protected], returned it on 02 Aug. 2018. but i did not receive yet my refund even in my paytm A/c, As my Paytm account showing that your "THE REFUND AMOUNT WILL REFLECT IN YOUR ACCOUNT BY[protected]." As I have checked my all Bank statement from 1 August to till Today, there is no credit refund amount related to this order. So i request you that plz. take an significant action so that i can get my refund for given order immediately.

                          My Registered Paytm mobile no. [protected]
                          Email id - Mritunjay.[protected]@gmail.com
                          coustmer Name- Mritunjay Pandey
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                            L
                            Laxman Mali
                            from Imphal, Manipur
                            Aug 21, 2018
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                            Address: East Khasi Hills, Meghalaya

                            Sr Mera nam Laxman Mali hai mere ko eak call aaya ta .usne Mera credit card number pucha Maine bataya usne mere account se paisa kataliya uska mobile number [protected]. [protected] hai please receive the complete sr
                            Mera paisa PAYTM NOIDA se kataliya
                            Date 9/8/2018
                            TN no- OTHPG 661927 PTM PAYTM NOIDA
                            TN NO - OTHPG 161686 PTM PAYTM NOIDA
                            Card no -400667...0540

                            Laxman Mali
                            Tal-athani
                            Di.-Belagavi
                            Sr - Karnataka
                            Mob no [protected]
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                              Rushikesh Kawade
                              from Panaji, Goa
                              Aug 21, 2018
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                              Address: Nashik, Maharashtra, 422004
                              Website: the style story

                              I'm try to do the return, but your still not resolving the ticket and closing yours side with out conforming me. I'm very much un happy with this service provided by paytm. I have asked that, please take a proper resolving action. Or else please give the address i'm ready to ship the product to your place, but i'm don't any proper response. Please refund my money, i'm not happy about the product.
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                                N
                                from Gurgaon, Haryana
                                Aug 20, 2018
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                                Address: Ghaziabad, Uttar Pradesh, 201010

                                Dear Sir/Ma'am,

                                As per the captioned subject i have placed a order for oppo f7 mibile dt 11.08.2018 and delivered on dt. 13.08.2018 with exchange of my old device gionee s6 mobile. As as per terms and condition my exchange devide has to be pick up within 48-72 hrs after delivery of product.
                                But after 7 days still my exchange device has not been picked up. And times i have contacted their customer care executive but not getting any solution.
                                Their customer care executive are not responding me even they are not taking my return request for my order. And not providing cash back of rs4700/- for exchange item.

                                You are requested tonplease take some action against them.

                                Regards,
                                Nishant Gupta
                                [protected]
                                [protected]
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                                  A
                                  atmakuri sai
                                  Aug 20, 2018
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                                  Address: 500050

                                  Paytm is leaking my data to fraud companies like Shop mart and Flip Mart and Paytm offer . They have called me and told me that I have been selected from Paytm special offer. So for this I have to purchase products of worth 5k. And they have provided the full details of my earlier purchase done with Paytm. So it looked like real deal. Because of which I have paid total of 5088 including GST and other things. But Now they have not picking up my calls and blocking me now. They have called me on 2 numbers that is [protected] & +[protected]
                                  Aug 20, 2018
                                  Updated by atmakuri sai
                                  i got call from pooja from paytm mall
                                  My number [protected]
                                  Awb number[protected]
                                  My item is Rto lock i want to receive my oder plz solve my problem and u also contact me at my number [protected]
                                  Thank u
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                                    D
                                    Dr kiran A Gupta
                                    from Delhi, Delhi
                                    Aug 20, 2018
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                                    Address: 560078
                                    Website: INDIAN FITNESS SERVICES

                                    Sir

                                    It is ridiculous that you do have an helpline email id for sending any emergency complaint or help. Even the phone number listed by you just keeps us in loop without answering or listening our problem.

                                    On Friday, i.e 17 August 2018 I was spammed by an insurance company by name IFS. After money transferred they had to send the soft copy of documents but they have not sent till now. They are not picking phone also. Pls do the needful to get my money back. I believed them since payment was through Paytm.

                                    The contact person was Roop Sharma and she gave these two
                                    mobile nos. [protected] and her personal number as [protected].
                                    I am also forwarding the mail received from them.

                                    please do the needful and get my money back or do stop payment as net
                                    banking transaction takes 2-3 days. the transaction was from debit card netbanking of vijaya bank.

                                    The paytm details are:

                                    17/08/2018 17:06:52 Paid for Order INDIAN FITNESS SERVICES Order #[protected] [protected] 10000 SUCCESS
                                    17/08/2018 17:06:52 Added to Paytm Balance Paytm Order #[protected] [protected] 10000 SUCCESS
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                                      A
                                      amit.sharma3000
                                      from New Delhi, Delhi
                                      Aug 20, 2018
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                                      A man called Manjeet ( id copy and photos ) saying is an army man in Delhi put ad on olx of iPhone 6s ...I contacted him ...He said he is now posted in jaisalmer but if am interested in buying Phone he can send it to my location. He send me some Army ID copies and photos of him. He requested me to give at least 6500 so that he can post phone. After giving 6500...He called and said iPhone is despatched with Military Couier and share the phtos of courier and confirmed me to get within 24hrs...Next day I got a call from person called from Military Couier namely Vikas Patel and saying he is calling from some regiment in gurgaon and I m having your Phone and if you want it pay the full amount it's army policy... Can't handover without full payment. So being faith andtrust on Army I payed him again 6500. I have the Couier person number. But after half n hr again he called to me and demand pay 6000 for GST and insurance and you will get phone. Total I have paid 13000/-
                                      I have photos and ID proof of all peoples... Please take an action...As I have seen many complaints against him. now I have lost the money and request you to kindly reimburse if possible.
                                      I had recharge my mobile number by paytm upi the ammount of 219 ruppes has been deducted fromy my paytm bank account but recharge is failed.
                                      so i want refund my deducted ammount.

                                      transection id:- [protected]
                                      Regard
                                      Sachin
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                                        N
                                        nlsekhar
                                        from Gurgaon, Haryana
                                        Aug 20, 2018
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                                        Address: 560066

                                        Sir/madam, i have made transaction in unlimited through paytm the amount 4000 RS has been deducted from my paytm wallet, however i received a error message while doing the traction like " the transaction failed due to some error". could you please revert the money back to my paytm wallet.
                                        Aug 23, 2018
                                        Updated by nlsekhar
                                        can i have the update i lost 4000 rs i am not getting proper update.

                                        When i reach unlimited they are telling me they havent received amount

                                        If i call paytm they are telling me they haven't received money

                                        How you are going to fix my issue

                                        This issue happen last week you are not giving me proper update
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