PayTM Mobile Solutions Complaints & Reviews

Order No. [protected] dated[protected] was placed online Via phone no. [protected] for the supply of two numbers "Discount4product Crystal Bead And Glass Drop Curtain Partition Spaces Wedding Decoration Home Hotel Shop Decoration " ( CURTAINS ). Each of the CURTAINS was to have 20 strands. The payment of Rs. 3704.00 was made at the time of the order through Paytm Wallet. ( a cash back of Rs. 463.00 was also offered for each CURTAIN.
The CURTAINS were received on[protected], duly packed in two separate boxes. The two boxes contained numbered strands, wrapped in separate packets. The contents of the first box were checked and found as specified in the website, the contents of the other box also appeared to be in order.
A few days later i.e. on[protected], while putting up the second curtain we found that only 16 strands were in the box instead of the specified 20, also the length of the corresponding strands were smaller than the first curtain.
The matter was immediately brought to the notice of M/s Paytm Malls, but they have refused to entertain my complaint because more than seven days have elapsed from the date the product was delivered to us, and as per their policy all complaints should be made within 7 days.
The CURTAINS even after the cashback are quite expensive ( Rs. 2778.00 )and additional expenses were required to put them up. The two curtains were ordered by myself for the two identical windows of my drawing room. The incongruous appearance of the two curtained windows is agonizing as also the attitude of M/s Paytm Malls in refusing to make amends is causing anguish.
I am a senior citizen and the matter is causing me considerable inconvenience.

Hi, i am zaid siddiqui ([protected]@yahoo.com), i did a transaction via upi using paytm application on 17 july 2018 of 1500 rs, transaction id[protected], the money was debited from my account but the the transaction failed and the transaction is still showing as pending in paytm app. I have been following up with them and even with my bank (Axis bank) and paytm says that they have transferred the money to my account, i checked each and every transaction credited and debited to my account but could not find that money credited. I have even given them the statement of the beneficiary account and it is not received there as well its been more than 10 days i am in follow up with both paytm as well as axis bank and there is no help from their side, i need to file a complait against both these parties and i want my hard earned money back.

My self mukesh kumar. I have placed an order through jabang website on 28.07.2018 and the payment down through paytm linked account. The payment rs. 2416.64 has been done successfully by bank, but the order has been canceled. More than 2 days has passed away the payment has not reversed in bank. Order no. [protected].

Please solve my complaint, thanks

It is very difficult to close the account and they never show the easy way. With great difficulty i found out and sent closure message with authentication after otp. They still continue to send one link through sms and ask me to click the link for closure. The link very quickly expire and never works. It is dilly dally tactics used by paytm.

I would suggest to keep away.

Sir,
I want to complain about a wallet transaction which has neither been transferred in any of bank accounts nor refunded back in paytm wallet. Also i mailled the same to the company. Its customer care also is non responsive.

My order id for the transaction is : [protected] for rs. 1143.00 of 28 dec 2017.

If you can do smthing.

Thanking you.

I ordered iphone from paytm on 23rd july 2018 & paid approx rs. 25000 ; there was scheme of cashback rs.2500. I got message of delivery date extension to 28th instead of 24th july. Today when i queried about my product, i was told it is cancelled & i saw that they started refund of rs. 22000 which i will get by 9th august 2018 and balance amount rs.2500 they given in cashback. When i paid 25000 from my card, so i should have been given entire money back in my card. 2500 cashback i was entitled when i would had received the phone, but when phone is not delivered, why i am being forced to use services of paytm for my balance rs. 2500 in form of cashback.
I escalated this to paytm but executive refused for any support. They have no complaint email id where i can document my issue. This is fraudulent practice & i have experienced this issue in past also. On one hand they took money in advance, on other hand they cancelled the order without calling/informing me once. Worst of this, i am not paid full money & more than 10% of my amount credited in wallet instead of my credit card so that i may not uninstall this scrap app.
When i tried putting up this case online, i started getting call from "n" no. Of people who saying they are from paytm & then either ask me for credit card details for refund or give me farzi web of paytm (Paytmquery.in) which asks for credit card and paytm details. Please take appropriate action. I am giving you those fraud nos. Who started calling me on bahalf of paytm
1. [protected]
2. [protected]

I had recraged my jio bi. On 11th of july for rs. 349 from paytm upi mode. Amount was deducted but service was not yet activated. I asked to refund monwy they said money had refunded. But bank is claiming there is no refund initiated from paytm. Upi tx id is[protected]. I also called paytm customer care they said ask merchant side. When i contact my bank they said ask paytm. When i called jio they said aseither ban or paytm.
Please help it out.

Please refund money its already been lot of day.

Thanks

By using Paytm gateway I have paid Rs.710 for MSEDCL payment on 30/06/2018 vide receipt no. [protected] with Bank authorization id no. [protected] but the amount is not credited to MSEDCL as the outstanding till shows in the bill.

paytm gateway payment not credited the msedcl amount

Hi,

I am trying to login my paytm with my registered mobile number and password, but it is showing error as invalid username and password.
Actually my paytm was automatically logged out as i was not using it for a month.
And i forgot my password too. After that when i am trying to login, i press the forgot password tab and i got link also to change my password, password also changed.

But after that too it's not working, giving the same error as invalid username and password.

Please it's a request, kindly check what is happening wrong, why i am unable to login my account.

Thanks & regards,
Tanya

Help it my account password forgeT cannot working reopen number paytM service call not go, you can why my call is some problem how enter a proflie it will be clear this error why call is not valid you can finish it regarding further with section enter in process some change that full detail i read to reset a indiviual balance have this you speak a how soon

Sir i returned the order but my refund still not credited...it has been 11 days after returning the item...but they said that it is resolved and refunded...i am harassed and in trouble please help me..actualy on 7 thjul18 i ordered laptop dell 3567 but it was fake and dameged so i returned it and demande for refund...they said ok..once the item reached it will be refunded ..but it has been 11 days when the refund was initiated..but still it is not credited in my accn...but it shows refunded...i talked to help centre they also said refunded but still not refunded..please help me i am a poor man..i dont have much mony..to waste...paytm and dealer cheated me and did fraud case with me...

.84rs added to my account and total 349 rs is deducted from my paytm account.i did not get any otp .i dont know how my money is deducted.some body have has done relince jio recharge using my paytm account, how.how can money be deducted without any authentication.transaction details 27 july 2018 2:13 PM relince jio order #BR0001H3DAV0 TXN ID-[protected]
#PAYTM APP HACKED #PAYTM HACKED

Dear sir i purchased 600 rs from paytmmall and i got a code for next shopping which is not applying in any condition it tell that it is a wrong code i give you complete email detail below my paytm id is [protected]@gmail.com.

Dear User,

Thank you for shopping with us! Please use the promo code below to avail your special discount or cashback of Rs. 200 . This code is valid on your paytm account only and can be used between the validity dates as mentioned below.

F1WWWQWWLDQ3WW

This promo code is applicable on FMCG products http://m.p-y.tm/prostr .
Value: Rs. 200
Valid from:[protected]:34:30
Valid till:[protected]:34:30
How To Redeem
1. Go to the FMCG products http://m.p-y.tm/prostr section on Paytm’s website/app.
2. Place your order and click on “Have a promocode” section
3. Enter the promo code displayed in the email above
4. Upon successful completion of the transaction, you will be given a cashback as per cashback offer
5.Proceed to payment page.

So what should i do now when i am unable to use this code than why paytm sends it it .

Hi,

I ordered a carrier durafresh ac with order no [protected] on 16 july 2018 which was delivered on 18 july 2018. I have raised a return request on 19 july 2018 which was approved on 19 july 2018 itself. According to my conversation with consumer support the product should pickup by atmost by 22 july 2018 and refund will get initiated by 24 july 2018 but still the product is not picked up, its lying as it packed. I have been continuously contacting customer support since 19 july 2018 and everytime i get a response they have highlighted this case to the concerned department and they working on it. No one came for pickup yet and they are not doing refund my amount.

Sir/madam,
I have paid the electricity bill of company telangana vide order number [protected] today on date 26 july 2018.
I am not intrested for the insurance said above in the suject. Kindly cancel the "home burglary insurance". Which added by default, it is ticked in check box automatically. I also request you to refund money into my bank account or paytm wallet.
Thanks

Hello sir I am facing with a problem when I opens my account it always show the same error"your account is blocked temporarily" my paytm number is [protected] and email id is- [protected]@gmail.com . Please help me sir and unblock my paytm account

Sir, yesterday i had add amount of rs. 3000 from my debit card to the paytm wallet. and accidently i had clicked on a link "RETURN to BANK". But it has been after one day i didn't get the particular amount in my bank account. Paytm replied a reference number[protected] from the bank. Please resolve it.

To day call by axis bank at mo.[protected] said your credit card is close some problem so given card detail then activate it then given detail then continuous 3 transection done today amount1) 9998.00
2) 14500.[protected].00 all amount deduct by my credit card so all scenario are fraud

Then call credit card customer care said talk to paytm customer cair then said register complain and given mail id [protected]@gmail.com.

Paytm customer care person said your case is fraud and said you know this person i said i don't know it

Then said your complain is forward our team and block this
Transection. Id
[protected] for amount 9998.00
[protected] for amount 14500.00
[protected] for amount14600.00

After your team replay then refund your money.
My mail id [protected]@gmail.com

Please need help full me.

I purchase paytm mall order number is order no. [protected] on dated 05 july 2018 10:26 am and 4 receive promo code will place cashback offer for next order placed. But not running this is not fare. I complaint to mail id [protected]@paytm.com.

I have received 4 promocodes but i can not able to apply on paytm.

Please resolve it as soon as possible

I am unable to do full kyc. Paytm servers are going maintainence since last 3 months. Every time i call their customer service they are not available. Receive mail with similar responses. Ridiculous customer service. Paytm not bothered about customer money, customer service. They just take care of their money. I have visited multiple times to do kyc but every time the same issue.