Paytm Mobile Solutions — payment collected from kotak credit card for unsuccessful transaction

Address:400020
Website:www.paytm.com

Dear sir,

I have tried to make a recharge through paytm on dated 04.01.2018 for rs. 349.00, using my credit card issued by kotak mahindra bank, but this transaction was unsuccessful due to technical reason.

I really surprised to know that even it was unsuccessful transaction, rs. 349.00 was debited from my credit card on 04.01.2018 and not refunded till now. I have written many e-mails to kotak mahindra bank to refund rs. 349 o[censored]nsuccessful transaction but they inform me by return e-mail that paytm has claimed this amount and kotak bank (Credit card) can not refund this amount to me.
Kindly look into the matter and take the action against paytm, why they have claimed rs. 349/- for above unsuccessful transaction.

Regards,
Shyam
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Sir mai 10/03/2018 ko irctc se train ticket book kar rha tha transation fail ho gya ticket nhi book hua aur paisa Kat gya abhi tak refund nhi hua
Transation id [protected] hai
Hi sir i will send money to wrong no. but he cannot attend My call nd sms only 4 hour will be there can its back My money plz HELP me i want return My money plz HELP me about this scam

Maine 2000 rs rupey dalvaye the jo 27/11/2017 ko dale the pr vo 18/12/2017 ko kat liye gaye h paytm account [protected] se aaj apna accoun dekha to us me 2000 duducted h kripay mera balence vapas kare

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