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PayTM Mobile Solutions Complaints & Reviews

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Last updated May 8, 2024
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1800 1800 1234
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Gautam Buddh Nagar District
Uttar Pradesh
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201301

PayTM Mobile Solutions reviews & complaints page 204

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S
sumitkumar34
from Noida, Uttar Pradesh
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wrong product delivered-asus laptop

Oder no: [protected]
I order for asus laptop in oct 2017. It says that "expandable memory
1 x so-dimm socket for expansion, up to 12 gb sdram".in march 2018, i went to asus service center to add 8 gb additional ram. Asus service center engineers confirmed that it can maximum have 8gm as it doesnt have any expansion slot.
When i contacted paytm service center, they are saying that you should have informed within 10 working...
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G
girls issue
from Pune, Maharashtra
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cash back is not updating in to the wallet

When i placed an order in limeroad using paytm i got 50 rs cahback. But the balance is showing 0rs. Similarly when i ordered for a product in the paytm itself, it was shown i will get 88 rs cash back. But no cash back yet. When i tried calling customer care, am not able to connect any person to get solutions, instead am asked to call other number. If i call that number it is asking me to call the previous customer care number. What the #...
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B
bsr502
from Ranaghat, West Bengal
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dove shampoo order

I can not order anything from my account, there show your account has been flagged. Plz sir help me as soon as possible. I need a lot now, please help me. I have forgotten something in the budget and i will never. I'm very sorry i do not understand anything from my account. Before that, i will return to my previous days as before, so that i can shop i am an old customer of your poet so very interesting. I think my account should be returned...
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S
Sudesh Sood
from Malaut, Punjab
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fraudent transition digitally through www.naukriplus.in

Address:New Delhi, Delhi
Website:www.naukriplus.in

Sent: wed, mar 14, 2018 at 8:10 pm
Subject: transaction alert for your state bank of india debit card
Thank you for using your sbi debit card 603xx3827 for a purchase worth rs5900.0 on pos [protected] at ptm*paytm app txn# 571211.

Sir,
Cited transition have been done though a fraudent call on 14/03/18 though attached mobile number by mr vishal kapoor posing himself as manager of employment services...
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R
Rajan N T
from Sivakasi, Tamil Nadu
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amount not credited to bank

Address:Chennai, Tamil Nadu, 600042

Paytm merchant — accepted money not transfer in bank

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I received a payment of 20000 on 1st april 2018 which should have been settled to my bank account on 2nd april 2018 it’s been 8 days and the payment has not yet been credited to my account. I have made multiple calls to paytm merchant helpline and raised many tickets but the services are pathetic. All they say is that they have forwarded the...
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Hi,
I tried transferring some amount from my paytm account ([protected]) on 25th March 5:45pm . It showed a successful transaction with transaction ID [protected] . I was in shock to find out that the amount has not been credited to the account ([protected]). It has been already more than 10 days but still the amount has not been credited. Even after connecting multiple times with customer care, they are not resolving it....
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R
rahul2481
from Solan, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rs 5000 cashback not credited, paytm cheating customers

Order no. [protected]
More than 1 month gone but till yet 5000 cashback not credited. I applied promo code S5K but till yet cashback not credited. I file query to paytm but firstly they are saying to recieve cashback do your kyc then i have done my paytm account kyc but after that they are saying you are not eligible for cashback & giving silly reasons. This is very pathetic customer service paytm is providing. I am very disappointed....
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F
fazal elahi
from Bhubaneshwar, Odisha
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password problem

Address:Sundargarh, Odisha, 769008

From last one week everyday I am trying to contact with customer care of paytm and they told the press 1 for changing of password but still it's 7 days no link is being provided. And the things that Paytm toll free no which is proved in Paytm app it rings but no one is responding and automatically it deducted the balance from balance of mobile. This is problem....
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B
Bankey Bihari Verma
from Govardhan, Uttar Pradesh
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bander demands to make kyc

Address:Mathura, Uttar Pradesh, 281004
Website:[email protected]

I m very old user of paytm.I went to make my kyc at the bander situated in front of brijwasi centrum mathura up.but he has not done my kyc, he was demanding rs 20 forcefully without any receipt to done my kyc .Is it according to rule to give rs 20 to make kyc or not .Sir his behaviour was not satisfactory, there I felt that I m helpless.please tell me that this behaviour of your bander is right or wrong he has not tell me his firm name or...
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V
varshitha p jain
from Bengaluru, Karnataka
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changing password

I have forgotten the Paytm account password, when I try forgot password the call is not going, it gives line is busy all the time. If I call from another number it gives resetting password for that number and not to the registered number to Paytm. What I have to do? Is there any other way to set the password? Why does it logs out the account after some days?...
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A
Anup Pandit
from Bengaluru, Karnataka
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used product received

Address:560059

I ordered lenovo laptop on 1st april and got it by 2nd april 2018 today on 6th april when i tried to check the warranty status on lenovo website i got to know that laptop warranty started from 30 Oct 2017 and will end on 29 Oct 2018.
They have sent me the used product....
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P
pavan_pk
from Hyderabad, Telangana
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incorrect wallet balance / history

Address:New Delhi, Delhi
Website:Www.paytm.com

Hi,
I'm really disappointed with the service of paytm
I had 500/- In my wallet
My paytm mobile number is [protected]
The paytm has logged out my account and when I tried to log in it is saying as incorrect username/ password.
I have done my kyc verification also and I demand my refund asap. I have informed paytm about it but they are asking the transaction ID (how will i get the details when paytm cleared...
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K
KKrish Bali
from Jodhpur, Rajasthan
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bank transfer issue with paytm

Address:Sri Ganganagar, Rajasthan, 335804

My paytm business no. is [protected].

I received Rs. 4000 in my paytm business account on 1st April via paytm QR code.

But after six days said amount not credit into my account.

IN PAYTM NO BODY IS THERE TO TALK AND RESOLVE THE ISSUE, BANK SAYS WE DO NOT HAVE ANY IDEA.

I AM FACING PROBLEM FROM LAST 05 DAYS.

so please kindly solve the problem...
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U
ujwala surineni
from Bhimavaram, Andhra Pradesh
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non refund of money to bank even though transaction is already processed

I have resnt money to my bank but not yet received money into my bank even though money has been deducted from my paytm wallet
Money has been deducted from my paytm wallet on april 3rd but not yet reflected in my bank
I used the option resent the money to add the money back to my bank
I have received the transaction id and wallet id saying the transaction was complete but the money is not reflected in my bank...
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A
Aseemjsh
from Gwalior, Madhya Pradesh
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against a call

Address:Jaipur, Rajasthan, 302006
Website:PayTM Mall

I recieved a call through PayTM and they were telling me that there is a scheme that is giving free gifts to the selected users and they told me that you’ve to purchase something till 5000₹ so I did so and they were telling me about my last transactions like what I’ve bought earlier so I want you to call me asap.
Was that call fake or something else?
And if yes then how do they know my last transiction.
I am really...
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R
rkv_84
from Bhubaneshwar, Odisha
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refund of amount of failed order

I have added Rs. 400/- into Paytm wallet from my ALLAHABAD Bank debit card on 27.03.2018. The said amount debited from my account but Paytm shows failed transaction. The amount is not refunded by Paytm in my account after elapsing 11 days. Plz check and refund the same in my account.
Order No. [protected] DTD. 27.03.2018
Payment Details -
DC transaction no. [protected] Rs. 400/-...
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P
poonam waghela
from Bengaluru, Karnataka
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refund not received

Address:Mumbai City, Maharashtra, 400104
Website:paytm.com

I had placed an order with club factory on 31st Jan 18 for RS. 2370 (811+1558).
Club factory confirmed on 19th Feb 18 that the entire order is cancelled and full refund amount is initiated.(attached snapshot)

Paytm passbook shows a refund of RS. 811 on 9th Feb 18.

RS. 1558 refund is pending, club factory claims to have refunded it and have also sent a snapshot for the same and there is no response from...
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V
VeeJayKum
from Bengaluru, Karnataka
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poor product & service from paytm mall

Hope people were observed like me that, usually we can't connect to their customer care number[protected]. After 30 seconds, it will disconnected.
Hence, we can't log any complaints and feedback on the product, which are visible to public like in Amazon.

I'm a regular online shopper and found in PayTM we can't share the product, seller or delivery feedback, which can be useful for the buyers/customers.
br...
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H
Human Frend
from Pune, Maharashtra
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inordinate delay in transferring money!!!

Address:Pune, Maharashtra, 411048
Website:Paytm

I hv been transfeing small amts. Hassle free frm ur paytm app to any bank...
But d moment i tried bigger amt. I. E. 5000 d money got stuck in ur app & u are displaying it wud take 3 days to complete dis transaction!!!
Y such a looonger time???
We are using ur app for instant money transfer to bank whereas u are deleberately killing time for ur purpose/oblique motive to use our money!!!
Y not to resolve such...
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S
Syed_Nasrullah
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casio edifice watch - empty box delivered

Website:paytmmall.com

Order no: [protected]
I ordered for casio edifice (Ex233) watch for my personal use by 27th march and it got delivered by 30th march. When i opened the consignment, i found that empty box was delivered. Except watch, complete accessories like watch tag, warranty card and brand box was there except watch. Immediately i raised complaint to paytm, they acknowledged the issue and asked me for more proof like complete and clear pictures...
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