PayTM Mobile Solutions Complaints & Reviews

I am using paytm merchant for receiving payment from customers. On 14th of march i have received 2000 rupees in 4 transaction which is supposed to be transferred toy account on 15th as per agreement. Even after 10 days amount is not transferred and paytm customer executives are disconnecting the call when asking the status about it. I have written a mail to paytm care and asking me to contact customer care executive.

Now i am left with no options to reach paytm. When i googled about paytm complaints, hundreds of such issues are reported. Kindly look into it to avoid before more such incidents are reported.

My friend by mistake paytm money on my that number which is not logged in with paytm after that when i login in with that number where he send money i didnot get money too and no customer support number is answering the call. On the other hand my money is stuck in my account i unable to send it to anyone please make any solution so that my transaction may be smooth

I have made one transaction from other bank to paytm account through upi, amount debited from my bank account but not credited in paytm account. Below message received from bank
Dear customer, acct xx2374 has been debited for rs.200.00 on 23-mar-18 towards linked [protected]@icici. Upi ref no[protected].

Kindly suggest the solution on my query which is help ful for me

There is 20000 rupees outstanding amount that has to be credited to my bank account from paytm merchant account.in general it will take 1 day to process the amount. It has be done by 19th march since i have done the transaction on 16th march. But still money is not credited to my bank account but showing as settled and it is not showing any utr num in website for settlement. Simply is it showing settlement is success. Normally it shows utr num for all settled transactions for reference

Seems paytm is doing something fraud. I have tried to call customercare. But there is not response from any number mentioned in the site.

Please look into this issue asap. And resolve the issue

Date of incident :[protected]
Mo no:- [protected]

Description :- first of all i deposit the 50 rupees to paytm account from bank account, after that transfer the this 50 rupees to bank account from paytm account. But i dont recive the this 50 rupees & in paytm account indication of this transaction status is sucess, how? Plz solve this problem as soon as possible.

It is really disgusting that paytm does not have a good customer care support. Neither your phone numbers are working nor you guys are accessible on any number.

I ordered a domnicks r. O. Bowl + spun candle = spanner key for water purifier thru order no. [protected].

I have returned that item today because it was not suitable for my r. O. System.

In this packet the supplier had sent white colour spanner instead of black which is shown in the picture.

I do not understand why my return request is rejected. I object because:

1. Your courier guy did not open the packet before delivering me meaning i did not check what the supplier had sent me.

2. It is a brand new spanner. What difference does it makes if the colour is white.

Secondly i mainly ordered for r. O. Bowl not for spanner. It was just like a freebie with it. Infact i did not want it. I ordered for the candles separately which i have kept.

I fail to understand that you are not customer friendly site because rather than trusting your customers you are trusting your supplier who is a cheat and doing fraud for such small things. He is lying because he does not to refund my money.

I am a regular user of paytm and if you do not refund my money i will definitely lose my trust on your site.

Pl call me on my mobile number [protected] because i have tried your customer care numbers at least 50 times before writing to you.

Thank you.

Suman jain
[protected]

Paytm is open my account with out my permission and my aadhar[protected] is linked with this mobile no. [protected]. That's is done by telenor office mathura. With out my permission or authentication. Actually i was go there for the aadhar link for my telenor no. [protected] he is also open my paytm account with out my acknowledgement. Of this no. So. Now the problem is i have already an account with this no. [protected] so when i try to link my andhra with this no. [protected] so the system is saying this aadhar is already in used with other no. Paytm care not respond satisfactory they have not customer care no there we can talk some one. There have only ivr care no.

Hi,

I am wrongly transferred amount of 1800 to mobile no: [protected], he is not picking call, i raised a service request/complaint to paytm, they also tried calling from their end, he is not recieving their calls, still they are not reverting the payment from backend, if its genuine transaction, he would picked call answered them, also he is in madyapradesh, i am in bangalore.

Please do the needfull.

Thanks
Bharat

: Sir, i want to say that i am suffering from problem related to AMOUNT STILL NOT TRANSFER IN MY BANK ACCOUNT.
I received 7 payment on 16 march and till now amount not transferred in bank.
So please provide me a solution for these transactions one of the amount is ?11000
I just want to get the amount so that i will continue my trust on paytm
Or otherwise i will file a sue against paytm
The customer care service is too poor. Customer care executive make false promise

Please refund my money form paytm to my bank account
Because happened to me a mistake... I mean actually i needed from bank to paytm 85 rupees... But at the time i forget about money and i add extra zero... Because my amount was totally 850 rupees... Pleas hlep me please refund my cash

When i added the money via credit card to patym wallet, because of fault of patym it went into gift voucher of 5000/- inr.

Which patym agreed to transfer back in wallet. Before 21 feb.

Now they say. We can't and u have use the voucher.

I request you please take legal action against patym.

This is not right.

I have tried again and again.

I contacted my credit card company even they said we have a mail from patym on the technical issue of money going in voucher

Please resolve the issue and take legal action against patym

Dear sir
I want to close my bank account in paytm payment bank and even though i have complained about this, even though paytm payment bank has not close my bank account yet, i have complained to customer care four to five times, even though they have not closed my account yet, the reference number of the complaint i have fild in customer care is as follows 1) reference no.: 56667243, 2) reference no.: 57082804, 3) reference no.: 57191911, 4) reference no.: 56667243, 5) reference no.: 57088206,
The reference number mentioned above has been given to me as a e-mail, but its resolution is still available and uploaded the photographs of this complaint
So please do my complaints to close the account in a pledge paytm payment bank my account number is[protected]
My mobile no. Is [protected]

Sir,
I have received a message that a money of eight hundred rupees was debited
From my debit card on the pos paytmwal1210203 at paytm txn#[protected].

Sir kindly request u to provide the details of this transaction.

Sir this is very important for me. So kindly provide me with the details of the transaction.

Since my transaction history was also deleted, i am seeking for your help.
Awaiting for your positive reply sir.

My paytm complaints number is[protected]
I wanted to transfer money to one retailer through paytm. So i was doing that but my kyc was not completed. Thus that money is transferred into paytm wallet. Now they are asking to verify kyc first. So i inserted my pan number for verification. They notified me that will contact me within 24-48 hours.
Now its been 4 days and they are not giving me any answers. When i am calling paytm customer care, and i told them my issue that i want to my money back in my bank account, they ask me to do the first kyc confirm. They suggest me to complete figure verification nearby paytm authorized store. Now in paytm nearby stores are listed, where all numbers say the wrong number. I cant do anything here. So i called again today.in between calls, the executive person ended up my call. Why?
My concern is i want my money back. How can i get back'em in my bank account? If thumb verification needed, which authorized store do i have to visit? You are providing wrong details. Another is, why any executive persons don't give me a proper response. Please listen to all my recorded calls on your record. You will be shamed on yourself from your services.
Next complaint is for same is, if you need kyc confirm to transfer money, why you are accepting money from our bank account first. At first step, you should have to tell us to do the first kyc confirm.
I have called 4 times in 4 days. Now i am stuck up with your lazy services
I need my respond anyhow. Make my concern as prior to solving.
Name: tarang chokshi
Mobile number: [protected]
My email is: [protected]@gmail.com

Sir, a customer sent me an amount of 10000 rupees by scanning qr code of my merchant paytm business account on 14/03/2018. Money received in paytm for business app but not transferred to linked bank account till now.
It is showing like "amount should have been transferred by 15/03/2018, if you haven't received it please contact customer care."
I am trying to call customer care no.[protected] daily, but no customer care agent responds to the call. Please tell me how can i get my money into the registered bank account in paytm for business app?
My registered mobile number at paytm business is: [protected]
Order id: qr[protected]

I have transferred amount from paytm wallet to my bank account. The amount debited from my wallet but not credited in my bank account plsss solve this problem it's very emergency. The amount is very crucial for us plss help us . The amount is debited from my wallet. But in my bank account there is no transaction Soo I request u to check my tranction details and solve it as soon as possible .

My mobile number has changed and now i dont have old number. To change number in paytm, it is aksing for OTP which has been sent on old number. I am unable to change my number and also unable to do KYC update. I have tried to contact customer care for past 10 days but every time ended with listening a casset. Please mention the way how to gwt in touch with customer care executive and sort it out this problem. Its very silly issue yet i have to waste so much time. Paytm, you need to raise your customer support services.

Fraud case against Pay TM

I have paid my MTNL bill on 1st Feb 2018 via Pay TM, the receiver dint received any money & my phone was disconnected. on the trax details it show paid success but the receiver dint get any amount.
and there is no one where i can directly call. kindly sort my matter

my phone no is [protected]

Details as follows.

Added to Paytm AccountTransaction ID [protected]-02-01 04:09:57 PM
Rs 779
SUCCESS Bank Txn ID: 21003511

Hello Paytm.

On march 14th i have an inward of 20000 rupees and which is not credited to me still, many times i have called to paytm people and they are saying it will credited to your account in next 24 hrs, but still i didnt received any amount.

Very very worst experience with paytm, simply paytm doing the fraud business.

Paytm itself a fraud holding the customers money for long time and not responding properly.

My mobile no: [protected]

Hi,

on date 5mar2018 i have transferred 4501.29 from my paytm wallet to my bank account but unfortunately due to KYC verification pending amount was blocked by Paytm and after I have done my KYC verification on 14 mar 2018.

But Amount was not released to wallet i raised this issue to paytm customer care team many times but they didn't respond and provided all the required details like transaction Id and amount and date.

But I didnt get my refund amount to wallet.I try to reach customer care team but unable to reach the customer care team witout an option.

I have attached the screen shot of transaction details.

Please look into this issue.

Regards,
Aadi.