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PayUMoney Complaints & Reviews

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Last updated Mar 4, 2024
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PayUMoney reviews & complaints page 104

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N
Nayab Rasool Shaik
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted for booking mg hector car but the transaction failed to book

Address:Gurgaon Mumbai, Mumbai City, Maharashtra
Website:www.payumoney.com

I booked the mg hector car on october 14 at 10:00 pm. Money deducted from my icici bank but the transaction failed while booking. I have not received any email for this. I made another booking using my dad’s sbi account and it was successful. I received email for those. I read pay u help and understood that it will auto refund in 5-7 business days, but it’s not refunded. I tried to reach them through lot of ways. When i call mg motors...
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A
aayushjain2019
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

duped me with 58, 500 rupees

Address:Prashant Vihar, New Delhi, Delhi, 110085

I sold a mobile phone to a person who wanted to pay through credit card.

I registered myself on payumoney and provided the buyer an option to pay through it.

The buyer is happy... Made the payment and went back home happy.

Payu money has hold my money and now has asked me for multiple documents showing the proof of sale and delivery.

I shared everything with them (Invoice, proof...
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G
Gathashri
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my money got stuck in payumoney

I ordered a mobile phone cover using payumoney gateway, the transaction happened money git deducted but the merchant did not received the payment. My money's got stuck.
I tried to resolve it with the help and support center of payumoney website but their response was irrelevant.
Payumoney is a real fraud.
Please help me how can i get my money back?...
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A
Arhan011
from Udaipur, Rajasthan
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payment deposit cancelled

Address:memon mohalla, main bazar nana, 306504

Merchant
Mid: 6798522
Payment amount 352 by using debit card
It showed payment deposit on hold for 14 days then i contacted to care. But not response and 3-4 queries ticket send 10 before but no response, settlement will be released soon. After sometime i got a mail that says that your hold payment has been released. But just payment shows that the deposit is in progress, but in the few day it shows payment deposit cancelled...
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R
rajeevmenath
from Kuzhithurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ttd special entry

Address:T.B. ROAD, Thrissur, Kerala, 680021

I had booked tirupati darshan on october, 2019 for 6 people. The darshan date was november, 2019.

I paid rs.2400/- via debit card federal bank.
Payment id[protected][protected]
Merchant id : puihoko7
Date : october 2, 2019

I have not received darshan booking confirmation from the website.

Payment was charged on my debit card. Please confirm if the payment has reached mybalaji.in.br...
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S
SRamireddy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tried to buy irctc tickets, transaction not happened but amount deducted.

Tried to buy IRCTC tickets from Raipur to Secbad, transaction not happened but amount deducted. Now we are unable to track the transaction, and not able to complain to PayU as there is no transaction.

Transaction Date: 23-Oct-2019
Debit Card (Rupay Card)

Mobile: [protected], [protected]

How Payu deduct the money when the transaction not happened at all. This is ###....
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N
Neelam suthar
from Mumbai, Maharashtra
Oct 26, 2021
This thread was updated on Oct 26, 2021
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ticket bought on asi.payumoney.com

Address:Udaipur, Rajasthan, 313003

Website of asi is very bad no contact information no faq i[censored]ser has a problem nobody is their to listen to anyone.

I bought tickets on asi. Payumoney.com and payment deducted and no ticket generated and please refund our money

Date of incident 19 october and 21 october

Ticket number is transaction number pyuol[protected] and reference number is[protected]
Rs 5000

Transaction...
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S
SaravananTE
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

useless fraud payment gateway

We purchased api for 70k+ to do the automation transaction for our travel agency. But every time the transaction amount is not settled to my customer. When we raise a request no response from the support team. They are keeping the money and everytime they are processing manually for more than after 30 days. This is stupid service and doesn't have a support team to respond to our queries.

Once they get the payment, they don't...
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T
tbadtiw98
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payumoney is a fraudddddddddd

I tried booking train tickets using payumoney and money (Rs2363) got deducted but the transaction failed and i didn't get the tickets. Ideally when the transaction fails, money should be refunded but payumoney deducted the money from my account. This is plain theft. Never ever use this payment gateway.

My transaction id is ctkt15334847. Refund my money....
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N
Neeta Chavaria
from Mumbai, Maharashtra
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transaction declined but money not refunded

Address:421004

I was trying to book tirupati darshan tickets on 6th oct 2019 but after sometime i received an email from payumoney that transaction has been failed then how you guys are saying that the money has been remitted to merchant account.

I need proper resolution on the same and strict action needs to be taken against payumoney as they misguide people.

Below is the details of email that i received from payumoney.br...
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R
rvphadtare
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment was debited from my account but not credited to the seller.

On 14th july 2019 i made payment of rs. 3959.91 to tamil nadu
Electricity board via net banking. The money was debited from my hdfc account but was not credited to electricity board.
The bank transaction id is luthq5uebn72lp6w/payumoney.
Ref:[protected].
Payumoney id: [protected]
The electricity board says the money was not received.
Refung is requested asap....
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R
Rohit Katake
from Kolhapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction successful/order not placed

Address:416013

I did payment through payumoney gateway on[protected].

My payment id is: [protected] & merchant order id: 34

But seller is saying that he didnt received money.

Seller name is

Address: divine enterprise
Phone: [protected], [protected]
Office no. :[protected]
E-mail: [protected]@gmail.com
E-mail: [protected]@gmail.com
Website: https://vastudigital.com/br...
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T
trozenbroy
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund fraud

Address:paras nath garden, vann vihar colony, besides NTPC ashyana pshase 2, Patna, Bihar, 800025

I've ordered products worth ₹85000 from mdcomputers on easy emi option through snapmint, my down payment of ₹17000 was deducted from my account via payumoney but my documents didn't get verified and order got cancelled, it's been a week and i've still not received my refund back into my bank account but it's showing on their website that it has been refunded. I suspect fraud because there's no contact information on payumoney's website...
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N
Neeta Chavaria
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money got deducted but no tirupati darshan tickets details received

Hi,
I booked tirupati darshan online tickets through payumoney at www.mybalaji.in website and money got deducted but i did not receive tickets or any details. While the transaction was complete message was displayed on website that they will call in 2 hours.
Below is the details of transaction and i want my money to be refunded.
Order amount rs 1600
Payment id[protected]
Merchant order id slrkvam9
Order...
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I
Indubhanushree
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

paid through this for 1600 +400 but not received confirmation

I have payed for balaji.in merchant through this payu i haven't received confirmation email nor the tickets. There was only the payment id which is invalid has been showed through same webpage balaji.in. Please do react soon. I have also raised ticked in the payu they have also not being responded so is the website balaji.in is fraud or the payu is fraud is nt able to understand. If payu responds the coin is on the other side...
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P
pradipaswin
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delhi jal board bill payment through payumoney

Address:New Delhi, Delhi, 110091

I made delhi jal borad bill payment of amount rs. 1198.25 through payumoney on 07.08.2019. The payumoney shown the transaction is successful and the same amount also debited from my bank account. However the amount is not credited to delhi jal board.
The trasction id luuxu4mkar5klpos/paudelhijalboard ([protected]).

Kindly resolve the issue....
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Neha K M
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't get the e- receipt

Address:Btm layout 2nd stage 39th main road, 560076

I had paid for vtu pdc I got an error while downloading the e-receipt.Am not able to get my receipt.but I got the transaction id and payment msg SBCollect Txn DUC1197966 dtd 021019 Rs.400.0 for VISVESVARAYA TECHNOLOGICAL UNIVERSITY, F-FEES TO BE PAID BY STUDENT-EXAMINATION is successful.
so pls kindly send receipt to my mail id nehadec1.[protected]@gmail.com....
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T
Thirugnanam Nataraj
from Gobichettipalayam, Tamil Nadu
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amount deducted for refund

Address:605004

I have add money from my amex credit card rs.30000 on 24/09/2019 10:52 am but i got the mail from payumoney stated that proof of delivery is required and settlement is on hold. But i have refunded rs.28938 on 27-sep-2019. You have refunded the amount back to my card account not processing my transaction. Then why you were deducted the amount (Rs.1062)? What the hell you are doing. You were cheating customer. If you were not refund the deducted...
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J
JeetSahu
from Hyderabad, Telangana
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please refund my money

Hi, i have ordered a camera from one of the guy met on quikr name piyush jolly from west bengal. He asked me to use payumoney transaction and gave me the upi address ([protected]@kotak). He claimed that he has a relative named leima choudhary working in payumoney and that upi is official and belongs to the company. And then they keep asking me money in various way claiming i have some pending money. The upi they use is ([protected]@kotak)....
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K
keshav63
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satviklife

Address:New Delhi, Delhi, 110007

Hello, i have made two transaction to https://www.satviklife.com/, here is conformation details from you. Till now satvik has not acknowledged by online order or they answer by call to their delhi number [protected].
Since they are not responding to my order, please return back my money
Details are as follows.

Hey keshav,
Thank you for shopping with us! Your transaction with satvik life sciences was successful.br...
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