PayUMoney Complaints & Reviews

My merchant id is 4736715 and i made a terrible mistake of accepting a customer payment of rs34437 via payumoney.

My payment on hold
Money was not receive still 5th nov 2019

I have submitted screenshot and payment process details
Still no one response my mail i'd

If not receive the money in a weak i am ready to go consumer cour complaint against payumoney

Thanking you
Ajay

One fraud site Www.mybalaji.in, is doing online fraud activities and using PayUMoney as their payment gateway.

Kindly do the necessary actions against this phishing and spoofing act, and kindly refund the amount which is debited through the gateway.

Details of the PayUMoney payment
Order Amount :- Rs 3200.00
Payment ID :[protected]
Merchant Order ID :- NZODTKJY
Order Date & Time :-12 Oct 2019 03:42:13 PM
Merchant Transaction Identifier :- NZODTKJY

I received an order confirmation in my email box which i never asked for. I never asked for anything from payu. Below are the order info
Order id[protected]
Merchant order id - [protected]dcdc
Merchant name - vibgyor
Amount of order - 1100 inr

Please check and kindly cancel the order and intimate me as soon as possible.

Thank you regards,
Mangesh

Hello
Not getting payments for settlements from last 15 days please process it its very difficult to manage money for small businesses why you are holding money this much time for a longer periods and initially you are paying well and you are starting drams after few small payments why you are neglecting the customers???. Please do process the settlements as early as possible.

This is the email id of my merchant account [protected]@gmail.com

I booked the mg hector car on october 14 at 10:00 pm. Money deducted from my icici bank but the transaction failed while booking. I have not received any email for this. I made another booking using my dad’s sbi account and it was successful. I received email for those. I read pay u help and understood that it will auto refund in 5-7 business days, but it’s not refunded. I tried to reach them through lot of ways. When i call mg motors they are telling to reach payumoney and these payumoney never responds. I opened a ticket with them but no response. I tried lot of means to reach them even through face book. They responseded first but simply deleted my post later and ignored me.

My money 50, 000 inr is now gone and no response is given from payumoney. Worst customer service i ever had in my entire life.

I sold a mobile phone to a person who wanted to pay through credit card.

I registered myself on payumoney and provided the buyer an option to pay through it.

The buyer is happy... Made the payment and went back home happy.

Payu money has hold my money and now has asked me for multiple documents showing the proof of sale and delivery.

I shared everything with them (Invoice, proof of purchase, buyer's consent and agreement) and now they are not releasing my payment. They say that the buyer didn't make payment from his credit card so they will not release the payment.

This is the worst excuse i have even come across from a company! How can i control the credit card that a buyer uses to make a payment?

They have duped me with 58, 500 rupees! They have charged my buyer with the convenience charge and kept all the money with them. Is this fair?

Merchant id:

I ordered a mobile phone cover using payumoney gateway, the transaction happened money git deducted but the merchant did not received the payment. My money's got stuck.
I tried to resolve it with the help and support center of payumoney website but their response was irrelevant.
Payumoney is a real fraud.
Please help me how can i get my money back?

Merchant
Mid: 6798522
Payment amount 352 by using debit card
It showed payment deposit on hold for 14 days then i contacted to care. But not response and 3-4 queries ticket send 10 before but no response, settlement will be released soon. After sometime i got a mail that says that your hold payment has been released. But just payment shows that the deposit is in progress, but in the few day it shows payment deposit cancelled for payments. When i press refund button it shows that the amount can only be refunded from the next payment you collect. Now what will i do?

I had booked tirupati darshan on october, 2019 for 6 people. The darshan date was november, 2019.

I paid rs.2400/- via debit card federal bank.
Payment id[protected][protected]
Merchant id : puihoko7
Date : october 2, 2019

I have not received darshan booking confirmation from the website.

Payment was charged on my debit card. Please confirm if the payment has reached mybalaji.in.

I am trying to get in touch with support team at tirupati. But there is no response from them. Please arrange our darshan or
Could please refund the amount of rs.2400/- on my debit card.

Tried to buy IRCTC tickets from Raipur to Secbad, transaction not happened but amount deducted. Now we are unable to track the transaction, and not able to complain to PayU as there is no transaction.

Transaction Date: 23-Oct-2019
Debit Card (Rupay Card)

Mobile: [protected], [protected]

How Payu deduct the money when the transaction not happened at all. This is ###.

Website of asi is very bad no contact information no faq i[censored]ser has a problem nobody is their to listen to anyone.

I bought tickets on asi. Payumoney.com and payment deducted and no ticket generated and please refund our money

Date of incident 19 october and 21 october

Ticket number is transaction number pyuol[protected] and reference number is[protected]
Rs 5000

Transaction...

We purchased api for 70k+ to do the automation transaction for our travel agency. But every time the transaction amount is not settled to my customer. When we raise a request no response from the support team. They are keeping the money and everytime they are processing manually for more than after 30 days. This is stupid service and doesn't have a support team to respond to our queries.

Once they get the payment, they don't care about customers. They don't care about this useless freaking stupid system.

I tried booking train tickets using payumoney and money (Rs2363) got deducted but the transaction failed and i didn't get the tickets. Ideally when the transaction fails, money should be refunded but payumoney deducted the money from my account. This is plain theft. Never ever use this payment gateway.

My transaction id is ctkt15334847. Refund my money.

I was trying to book tirupati darshan tickets on 6th oct 2019 but after sometime i received an email from payumoney that transaction has been failed then how you guys are saying that the money has been remitted to merchant account.

I need proper resolution on the same and strict action needs to be taken against payumoney as they misguide people.

Below is the details of email that i received from payumoney.


Dear neeta chavaria


We noticed that your transaction with www.mybalaji.in has failed.

Following are the transaction details:

Merchant name www.mybalaji.in

Payment amount 1600.00

Payment id[protected]

Merchant website/store www.mybalaji.in

Date/time of payment[protected]:46:00.0

Failure reason transaction dropped

On 14th july 2019 i made payment of rs. 3959.91 to tamil nadu
Electricity board via net banking. The money was debited from my hdfc account but was not credited to electricity board.
The bank transaction id is luthq5uebn72lp6w/payumoney.
Ref:[protected].
Payumoney id: [protected]
The electricity board says the money was not received.
Refung is requested asap.

I did payment through payumoney gateway on[protected].

My payment id is: [protected] & merchant order id: 34

But seller is saying that he didnt received money.

Seller name is

Address: divine enterprise
Phone: [protected], [protected]
Office no. :[protected]
E-mail: [protected]@gmail.com
E-mail: [protected]@gmail.com
Website: https://vastudigital.com/

I made a complaint at support center on 5th oct 2019, but yet they dont solve my issues. I need my money back.

I am also having a software compny named mayara tsi pvt ltd, my experience with payu is not so good.

One of my client also have accout here, they are waiting nearly 7 months for website verification. Not verified yet.

Their support is pathetic.

I am not going to suggest any of my clients to get services from payu money in future.

They dont have customer care number, any numer got from google search all numbers are ringing but no one receiving calls.

Chat support is a bot only who cant solve your problem. Also no one is commenting on support tickets.

I think they dont need clients. They dont want business.

Thanks & regards,
Rohit katake
Director
Mayara tsi pvt ltd

I've ordered products worth ₹85000 from mdcomputers on easy emi option through snapmint, my down payment of ₹17000 was deducted from my account via payumoney but my documents didn't get verified and order got cancelled, it's been a week and i've still not received my refund back into my bank account but it's showing on their website that it has been refunded. I suspect fraud because there's no contact information on payumoney's website and want to sue this company for the inconvenience.

Hi,
I booked tirupati darshan online tickets through payumoney at www.mybalaji.in website and money got deducted but i did not receive tickets or any details. While the transaction was complete message was displayed on website that they will call in 2 hours.
Below is the details of transaction and i want my money to be refunded.
Order amount rs 1600
Payment id[protected]
Merchant order id slrkvam9
Order date & time october 6 2019 01:08:39 pm
Merchant transaction identifier slrkvam9

I have payed for balaji.in merchant through this payu i haven't received confirmation email nor the tickets. There was only the payment id which is invalid has been showed through same webpage balaji.in. Please do react soon. I have also raised ticked in the payu they have also not being responded so is the website balaji.in is fraud or the payu is fraud is nt able to understand. If payu responds the coin is on the other side

I made delhi jal borad bill payment of amount rs. 1198.25 through payumoney on 07.08.2019. The payumoney shown the transaction is successful and the same amount also debited from my bank account. However the amount is not credited to delhi jal board.
The trasction id luuxu4mkar5klpos/paudelhijalboard ([protected]).

Kindly resolve the issue.