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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
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PayUMoney reviews & complaints page 102

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L
Lipiks
from Dharmsala, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud merchant and payment debited from my account

Address:Removed the website so cant check, Mumbai City, Maharashtra, 500057

Hello,

My name is lipika mitra. I made a payment thru payu to one of the merchants called employments worlds on dec 3 at 11:05 am. Below is the transaction detail. The merchant site seems to be fraud and they have removed the website. My email id is [protected]@gmail.com. Kindly refund teh amount
Order amount rs 3500.00
Payment id [protected]
Merchant order id register
Order date & time december-03-2019...
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M
Manikandan1166
from Palghat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

receipt not received in gmail

Address:Manikandan S,S/O sathasivam,kannammal kaattu thottam,maravankuttai,pachampalayam(po),anthiyur TK, Erode, Tamil Nadu, 638314

Paid examination fees to college through gpay, received payment id through sms but did not receive the payment receipt in my mail.
Waited for 2 days but still not received
No option available in the website to resend receipt, also no option available in the link sent through sms.
Receipt is need for further processing of my examination fees in my college....
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K
kaulind
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund money not credited in my bank account even after 40 days

Address:EMP48 FLAT 701 THAKUR VILLAGE, KANDIVLI EAST NEAR THAKUR CINEMA, Mumbai City, Maharashtra, 400101

On 3rd nov 2019, i paid via payumoney advance (Rs 786x2) for the booking of two suv, s of gozocabs. Payment id :[protected] and[protected]. Merchant id : [protected] and [protected]
I cancelled both bookings with gozocabs and refund process of (Rs 786x2= rs 1572) was initiated by gozocabs transaction ref no as informed to me by gozocabs is [protected] and [protected]
It is now almost 40 days that the refund has...
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V
Vinay11837pratap
from Delhi, Delhi
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not settled my money in bank account

Beware merchants, pay u money is a fraud payment gateway. They settled only small transactions, once you generate a business of more than 2 lakhs, they can start making excuses and stop settling your money in merchant account. They collect all the money of merchants in their pocket. They don't have any manner how to talk with merchants? They are fully rascals.

My concern is this if small businessmen started to give POD then...
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R
Rohini Nanaiah
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online money transfer

Address:560097

Hi,
On 4th november 2019 i have done online recharge of rs. 325 for my tatasky id using payumoney, my axis bank account got debited immediately but money not credited to my tatasky account. The transaction no of the same is - inb/[protected]/payu.in. When i tried to reach customer support of payumoney, they have online chat support and its coming as invalid transaction no. There is no other way to contact their customer support team....
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M
monalird
from Mumbai, Maharashtra
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fraudulently amount collected by fraud caller

Address:D/302, Hawre Gulmohar Sector 20 Plot 52 Kharghar, Mumbai City, Maharashtra, 410210

I rajan dudhwadkar
Resident of kharghar dist. Navi mumbai pin : 410210
Mobile number[protected] /[protected]
Email : [protected]@yahoo.com
Request you to resolve my issue at earliest. The details of the same are as below :

Fraud caller has collected rs.48000/- from me via payumoney vide calling from his mobile number[protected] and asking me the details of my credit card for activation. Since...
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K
Kabini
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pay money settlement hold on merchant id 6814830 and didn't have a solution after the two working days

Hi,
My name is Kabini P Mohan, recently registered with payumoney as payment gateway provider for my startup with merchant ID 6814830. Once all the verification are completed I started test payment and its been settled to my bank account after two days successfully. After that, I updated the payment gateway on my site.
On[protected] I got one payment of Rs. 13260/-- for my software and I got the same successfully, and when...
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R
rajasagarsingh
from Mumbai, Maharashtra
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school fee payment receipt required

Address:CD-103,SECTOR-3,HEC COLONY, NEAR GOLCHAKKAR, Ranchi, Jharkhand, 834004

Dear sir,
I paid a payment on dated[07/12/2019] for st. Thomas school, dhurwa, ranchi, jharkhand but i have not receipt for the same payment, i need this receipt for as a proof, payment id is (Id[[protected]]for rs.8373.60. So i request you pl. Send me same receipt on my mail id., [protected]@yahoo.com. Mobile number is [[protected]]
Thank. & regards,
Raja sagar singh...
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T
TanmayRao27
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payumoney refund for failed transaction on nestaway

I have paid to nestaway through upi and my payment gateway was payu.
The amount 18500/- was debited from my account and is now stucked at your gateway. The payuid provided by the merchant is [protected].
This is very bad if any amount failed at your end needs to be auto credited to my account.
The date of transaction is 1st dec 2019.
Payuid - [protected]

This amount has been received by you thats why...
+2 photos
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O
Orchid Springs Hostels
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pay u money is a fraud payment gateway

Beware merchants, pay u money is a fraud payment gateway. They settled only small transactions, once you generate a business of more than 2 lakhs, they can start making excuses and stop settling your money in merchant account. They collect all the money of merchants in their pocket.
No proper response and its better to switch to any other gateway, writing this as till now settlement of 1.4L still not happened, and all customer care...
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S
S abuthair
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

settlement not been given for 11.71 lakhs

Dear sir

My name is syed abhthair and I am dealing with payyoumoney for two years. all this years I have generated more than 2. Croes through there payment gateway, all the trancation will be settled to the bank within two works days . But now it’s three days

Now i has genarated sale of 11.71 lakhs and they have to settle the payment by yesterday, I have opened many tickets only the update witch I get is...
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L
luxlyf
from Kolkata, West Bengal
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settlement not yet received

Address:Kolkata, West Bengal
Website:payumoney.com

Client had made payment on Saturday (30th Nov 2019) via PayuMoney.

PayuMoney, while onboarding, had said that the payments will be settled on a 2 day rolling basis. But its been more than 3 days, and I have not yet received the settlement.

I contacted PayUMoney support, but its been more than 24 hours and they have not resolved the issue yet.

Its a fraud from PayUMoney side, and small merchants...
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S
Shubham Sanjay raut
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

without having any ecs or transaction deducted rupees 590 from bank with payumoney private ltd

Address:Room no 5 rambhaji niwas behaind shivdarshan nardas nagar tp road Bhandup West Mumbai 400078, Mumbai City, Maharashtra, 400078

My name is shubham raut i having account in kotak bank today 3rd december from my account rupees 590 rupees was deducted and showing amount was goes to payu private limited the bank don't provide the screenshot allow in app but i share refence no or tbms no was[protected] plzz check and share why this amount was deducted and what purpose of transaction or emi this amount was deducted and which company my money 590 goes...
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A
Amit_Kumar2020
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

illegal transactions through payumoney

Address:Bangalore, Karnataka, 560075

Please find below transaction details:
Order Amount - Rs 2060.00
Payment ID[protected]
Merchant Order ID - TTD_139106
Order Date & Time - October[protected]:48:31 PM
Merchant Transaction Identifier - TTD_139106

Above transaction was done due to spoof website of official Tirumala Tirupati Devasthanams website created by Padmavathi Travels.

In further inquiry, it is observed...
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N
NotesDelhi
from Delhi, Delhi
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payumoney payment settlement in merchant account

Address:New Delhi, New Delhi, Delhi, 110060

I got 2 payment from my same customer in payumoney business account on 22nd of november of amount rs.27000 & rs.49050.
Payment is successful & showing settlement in account on same date but after that today is 27th november & i didn't receive the settlement in my account yet. I unable to ship customer bulk order due amount credited in my account.
If the amount not credited in my account in next 24 hours then i'm going to file...
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M
Mohd shahed ali
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

im complaining about refund

I have paid 2100 to sai proficient through gpay through paumoney my money got debited from my account and got stucked up with paumoney i have raised complaints in payu helo but thery werent good i have not recived my money yet i did transaction on 14 nov 2019 yet i didnt recieve my money please help me please
I have talked with the bank about the issue and they said that money went thorugh the account on 14 nov and nothing can be done...
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M
Manmohan_556
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money not refunded after failed transaction

Address:560048

I have done transaction of 43 k using this gateway and my money got deducted from account after that session out message came. Payu guys are not responding to any message and neither they have provided contact number. Very bad service provider. Please send me my money back. The transaction id from bank i got is [protected]igahmpfus4. And query i raised to payu i attached. Please refund my money....
+2 photos
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Praveena Sundararajan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund on the failed transaction

Address:600041

I have made a merchant transaction via pay u money on 20.11.2019 but the transaction failed. The amount didn't not reach my merchant neither was refunded back to me. Transaction reference [protected]. I have also raised a complaint with them on the very same day but i never got an update.

I could not reach at the customer service and there is no way to reach them whatsoever except for a new help page where we raise ticket and...
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N
ntoller
from Kulgam, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

settlement not received

We enlisted with payu a few months ago and received our first transaction on the 8th of october 2019.

They blocked this payment, saying they needed some proof.

I asked what proof they needed and they didn't reply. I raised two extra queries and they didn't reply.

After a month, they told me i needed proof from the customer, which i immediately provided. They said the money would be reflected...
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D
dinesh230991
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding service not provided by merchant

Address:Z47 WEST PATEL NAGAR ,Z BLOCK.NEW DELHI-110008, New Delhi, Delhi, 110008

Sir,
My self dineshkumar l, my order id is[protected] and the merchant order id is[protected]... There is no response from him... Pls refund my amount... My email address [protected]@gmail.com and my mobile number [protected]... Pls take necessary action and refund my amount 5999 rupees as soon as possible... I already register a complaint but there was no response from your side...
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