PayUMoney Complaints & Reviews

Ticket was not booked citing the choice of berth not met but amount was deducted and it was refunded by irctc but payu money has not credited it into my bank account yet. I used payumoney gateway.
Date of transaction: 22nd july 2019
Transaction id: [protected]
Train name: kcg mys exp train number: 12785
Boarding station: kacheguda (Kcg) date of boarding: 07
Quota: general (Gn) class: sleeper class (Sl)br...

Ticket was not booked citing the choice of berth not met but amount was deducted and it was refunded by irctc but payumoney has not credited it into my account yet. I used payumoney gateway. Date of transaction: 22nd july 2019
Transaction id: [protected]
Train name: kcg ypr exp train number: 17603
Boarding station: kacheguda (Kcg) date of boarding: 07
Quota: general (Gn) class: sleeper class (Sl)
No....

I mistakenly transferred a considerably high amount to payumoney merchant by mistake.
There is no emergency team to report to regarding the Fradulent transaction.
None of the numbers listed under customer care are responding to phone calls.
There is no response to emails either.
This is deeply irritating.
There should be a separate helpline to handle emergency requests like fraudulent transactions like...

We are a merchant .We received a payment of INR 4, 40, 000 through five transaction ID's
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
from our clients .It was made on Saturday and its been six days they have not settled the amount.We have emailed everyone right from their carehead to their merchant support team they JUST DONT RESPOND.Have never faced an issue with paytm.These...

I have received a call from a number stating that they are sbi customer care asking for card details and for conversion of reward ponts they asked otp that came to my number, payment id[protected], and payment id[protected], and cheating me they have used my credit card on your website drawing rs.7654 and rs, 7564 twice on ur site, please kindly block the transaction and see that the amount is reverted back to my credit card by name sravanthi,...

I had done a transaction on 24th june, 2019 - airtel recharge of 389 rupees from airtel website using icici bank netbanking through payu wallet. The transaction from icici bank happened successfully however it seems payu wallet declined the transaction and airtel recharge did not happen. Please refund the amount to my icici bank account. Attached the icici bank transactions on 24th june....

Dear team,

I have requested to shut down my gateway and settle my payments which are there in my account as settlement is not enabled on my gateway yet but there is no response even after multiple replies submitted to the request/complaint i have raised online on the payu portal.

They have been updating the complaint stating your expected resolution time has been extended but there is no response from there...

My payu verification from the user id [protected]@gmail.com is still pending after over 2 weeks. I have tried contacting in other ways. Nobody is responding. My business is running in losses. I have set up everything and now my payment gateway is not approved. My merchant id is 6755329.

The website is made on a wix platform. Wix is in tie-up with pay u money for the payment gateway in india as per the wix website. There...

I have ordered two shirts from collaterals.com. The payment was made through payumoney (Transaction id[protected] through my credit card on 22/07/2019.. But unfortunately it is not showing in order... To my surprise.. The message from your side is also showing some payment for dapper shoes... Credit card is also showing deduction while order of shirt at collaterals.com is still showing incomplete.. Please help to inquire, to transfer money...

Dear sir,
payumoney provide marchent service without any document or other requrement .i opened marchent account with us and recieve payment from costumers 70000 thousand for settelment its required many documents .and i tell it to refund my all payment entries to source, it charged high amount why?.
this is very big cheating done by payumoney to his costomer....

Myself Rajeev jain, I have paid E.D.M.C.property tax for[protected] through H.D.F.C. Credit Card [protected] of Rs.590.81 dated 18.05.2019.Property Reference ID :[protected] amount deduct from my credit card but it is not reflecting on E.D.M.C.property tax site.Again on 20.05.2019 I have paid the amount of Rs.592.03 amount deduct from my credit card through your Gateway to E.D.M.C. this time E.D.M.C. shows the amount and generate...

My merchant id is 6710917.
I have received 2 payments 36000 and 15000 on 10th july.
But the money has not been credited in my account.
I have marked multiple mails, but no response.
In one mail they requested for the invoice . I have send the invoice also, but again no reply.
I also requested them to reverse the money back to the customers account but again no response.(only auto response emails).
I...

Im trying to integrate payumoney to my software. The process get stopped in web site verification process. I have raised a ticket too. But no one contact me and there is no response to my query too. I need at least a contact number to speak.

My website is available in online. Could you please tell me when this will be completed?
Is there anything missing from our end to complete this process?
Could i speak to...

I had booked special darshan tickets through balaji.in and had made the payment of rs 3705 through payumoney protal. Later the tickets got cancelled and refund was initiated on 26th june 2019 by balaji.in with refund id - 4236960 and txn id[protected]. Even after 20 days i have not received my amount from payumoney. Please check and let me know the status of my refund....

While booking the ticket from vip darshan for tirumala website, amount has debited in my sbi internet banking account through your pay money, due to server problem. Transaction not completed. Please verify id[protected] of rs 1460.0 for narinder kumar. Please verify amount will be return back to my transaction amount in my same account. Kinldy consider this mail and revert back the same.
Date:16/july/2019
Time:12.15 pm
Amount:1460br...

Hi,

I did 2 transactions of rs. 999.50 on https://www.caseitup.in on 13 jul 2019
My product was indian cricket team customized jersey
Both times my money is deducted but i haven't received any order confirmation.
After doing some research, i have found out that it is a fraudulent merchant which doesn't even have a proper customer care to contact to.
Also, really disappointed to see that payu is...

Dear Team,
I did Booking Two Tickets Chennai central (mas) to (sa) Salem on 31/jully/2019 while but the payment gateways said payment failed the reason is "Amount Not Received from the bank" but my account has been debited in 490.98 rupees.So kindly give to my amount to my account and grant my request within a day.do the needful ur best support.

Transaction id:[protected],
Booking Date:10/jul/2019, br...

Order amount rs 5665.00
Payment id [protected]
Merchant order id ttd_678309
Order date & time july[protected]:05:39 am
Merchant transaction identifier ttd_678309

Recently i booked ttd tickets in website http://tirupatidarshanbooking.org
Via payumoney. However i got to know later that this is a fake booking tickets for tirupathi darshan. I lost my amount. Now when i raised this with payumoney...

We have erroneously paid rs 5500- to the merchant balaj.in assuming that it is a booking site for tirumala dharshan. Kindly stop the payment as we have done that erroneously. We thought that the website belongs to ttd but it is not and believed to be fake. Tt devasthanam have not appointed any authorised agent for booking of dharshan tickets.
Payment _id[protected]

My query is, how come such a reputed pg company like...

Dear sir,
I have ordered a kurti from mongoosekart.com today at 11.05 am but while i m trying to track my order through that website they showing their is no order placed. I have got the confirmation mail regarding payment done from your mail but i haven't received mail regarding that product from the merchant. And i m trying to call you but no one receiving any of the numbers...