PayUMoney Complaints & Reviews

There is fraud transaction happened on my credit card on payumoney site.
I have blocked my credit card and also submitted complaint in bank and police station.

to help police and bank investigation i want to contact payumoney but unable to find customer care number on google or email id

email id on sites is coming as [protected]@payumoey.com
unable to send email on above address. please provide...

I booked 2 tickets for tirupati balaji darshan tour conducted by kstdc. I paid through icici bank credit card. Date 4/2/2020. Amount rs 4896. Now kstdc has not received money.
Tickets booked in the name of ranganatha swamy m s and vagdevi a v. The website i booked was bangalore tirupati balajidarshan.com
I request you to kindly let me know who is the recipient of my money. If i don't get the service, let me get the refundbr...

My name is b sureshkumar. Fake message posted www.custercareassistance.com from the above mentioned cell no. And ihave lost my money from my debit account 36, 000/- and 36, 000/- again on the 29th january, 2020. Transaction ids are: 1. Othpg[protected]payumoney[protected]

2. Othpg[protected]payumoney[protected].

Kindly refund the money to my bank account [protected], sbi anakapalli....

Pl tell me how i can close my payu account. I don't see any help in their helpline.
I feel dejected by the irresponsible responses of payumoney on attaching wrong transactions to my account and not attending my complaints to detach my account with the attached. They have not satisfactorily replied to change my profile, have behaved so unprofessional.
This force me to close my account. There is no link to close also on payuhelp.br...

Money got deducted without my consent from my bank account, when contacted bank they confirmed that payu private limited had debited my money for some emi/loan. I don't have any loans or emi. I tried contacting them via calls and emails but nobody replies.

I raised a ticket in their website on 19th of jan 2020 and they gave a query id : jc[protected]
And said the issue will be resolved by 23rd of jan 2020, they postponed...

Dear team,

A few days back also i had raised ticket that our transaction is on hold ticket no: lm[protected] account id mid: 6853872 requesting you to please check our transaction is on hold from last 20 jan and there is no reason for that please clear that and update us related this same issue, i tried to call from last 4 days to all contacts available online but none of them never get picked this is worst services on this...

I want to close my account, under the email id - [protected]@gmail.com, i have tried emailing them still emails are not delivering. Please close the account.
I don't want an account (Merchant or otherwise). I'm a student and not a merchant.
I have to use payumoney gateway to pay my fees in my college but as i have made an merchant account earlier by mistake i can't excess my normal account. So please delete my account.br...

I have done a internet banking transaction for a purchase on fizzy goblet on 05/09/2019 of amount 2990. The transaction got failed but the amount got deducted from my account. It has not been refunded yet. The bank required a confirmation mail from your side regarding the failed transaction. The transaction id for this is[protected].

So i request you to kindly help me regarding this.

Thanks and regardsbr...

Hi
I made a purchase on dealkarkindia.com made payment through payumoney payment was successful i got confirmation email also from vendor and payumoney but havent recieved the purchased product.

When i tried to contact the merchant by email and whatsapp he asked me first pay for product and now saying product not available but still his website showing product available and i got reply we will send it anytime today...

Sir/ma'am,
I made a payment to st. Xaviers college jaipur on 18/01/2020. I did not receive confirmation mail on my email id.
The payment id for the transaction is[protected].
Please, could the payment confirmation mail be sent on my email id - soni10. [protected]@gmail.com. I need to forward it to the aforementioned institute.
Best regards
Anjali soni...

I had chosen payumoney as payment gateway while booking ticket on irctc but later on i cancelled the ticket. Irctc has refunded the amount but i have not recieved the amount in my bank account. Action is pending at payumnoey side. It has been 10 days now. I am clueless what to do now. If any one has the same issue please suggest me what to do in this case. Is there any customer care number of payumoney so that i can contact them directly....

I placed an order via caseitup.in worth Rs 799 chelseafc bag pack on 12th december. Money was deducted by payumoney but order has not been placed and i want my full refund by any means. Please take action payumoney.
This careless behaviour shown by both the parties has been immensely amateur and unacceptable.
Caseitup.in has no proper customer care services. No integrity. The number provided for customer service is always switched...

Person called to me on 11th Jan 2020 saying he is from PAyTM and called me for KYC, He hacked my mobile and do transactions of 49999 Rs., I called immediately bank to block my credit card and informed about this fraud transaction, I have also lodge police complain to local police station. Can you please do needful so my money get reversal to my account....

18 dec 2019 amount debited
Sir i have used your payumoney payment
Gateway for add money in a portal that is csc egovernance limited, after that servers has been lost, before successful payment that condition repeted with three different amount
Which are prepaid card of instant pay rs 10000 and rs100 and rs 15000 with bank of baroda debit card...
So i want refund balance in my account
And my calling...

I got payment from my client through payumoney website url. (19000+19000+ 16000) marchent id 6814233
But now they are showing my account on hold they are not settled that amount to my account. I tried to contact payu but they are not picking my call evan i was unable to connect to them. I created so many tickets and drop lots of mail.. No one assist me.. Please help me regarding this. Or i need to take legal action...

I have transaction done my credit card on date 10.01.20 rupees 70, 000
Amount deducted my credit card and payu money company was hold and not credit my account
I have mail send many time but not respond so please refund my deduct amount

Transaction id[protected]Amount 70000) 10.01.2020

Merchant name - home care nursing services
Sunil kumar
Merchant id - 6800735
Mobile -...

Payumoney has provided for accepting money online without verification of website.http://multiapi.in/
http://multiapi.in website is fraud website .so payumoney will not be sattel any amount in website account.
http://multiapi.in/, website accept Rs 200 /- per transaction

our transaction id[protected] date 14/01/2020 amount rs 200/-
please refund my balance in my account...

I am getting sms in my number of payments i have not made. And several complaints to payuhelpline is unanswered and also my detailed queries to you with complaint numbers here.
I want to know which dc used for the payment for the transaction done on 26/12/19 for rs 1000 using debit card.. Pl let me know
1. Which bank card used.
2. And the last 4 digits of card.
As i am not able to trace this payment, i suspect...

Mene 2janwari को पेमेंट किया था लेकिन अभी तक मेरे अकाउंट में पेमेंट नहीं आया है और पेमेंट होल्ड बता रहा है ओर अभी तक payumoney को ओर से कोई जवाब नहीं आया मेरा marchant आईडी है 6300116 mera bank account number[protected]...

Hello my account id is - mid 5784110. My payment settlement is on hold from 04 dec till now 38 days complete but payment not settle in my account. I already create complaint many times on "payu" support (Ticket no. Jb[protected] / jp[protected] / pk[protected]) but nobody is responding. Kindly settle it with the bank account.
Resolve my problme quickly otherwise i will take legal action on it......