PayUMoney Complaints & Reviews

By using payumoney payment platform, i did payment to gopickfly.com for booking a courier. But that website registered as a3t factorymrp trading private limited with payumoney has not given me service. That website gopickfly owner said, he will do me refund, but he didn't do refund till now. His mobile is switched off, he didn't answer my calls... He texted me that he will provide me refund... But he didn't refund my amount till now... By using payumoney gateway, this website is collecting money but not giving service... I am unable to contact payumoney, as they don't have proper email address and number... They mentioned on payumoney website that, contact with merchant only... If their merchant not responding my calls, what i should do?...

Order amount rs 50.00
Payment id [protected]
Merchant order id gpf[protected]
Order date & time february[protected]:34:53 am
Merchant transaction identifier gpf[protected]

I did online payment through payu.in to indusforex. Indusind.com, on 15th march 2019 at around 7.40 pm, ist, amounting rs. 37969.50 from my axis bank's internet banking vide transaction refrence number[protected]As shown in my bank account statement) to reload my indusind forex card numbered 465522××××××5782 with 2000aed.

The amount got debited from my axis bank account but the payment did not succeed to my forex card on indusforex. Indusind.com.

No refund has been initiated so far, neither i received any e-mail from payu to track the failed transaction number if any
Please find the attched axis bank statement reflecting transaction id.

Thanks

Dr. Ashish kumar

I have to receive money for 3 transactions of worth rupees 47500/- which i have done on the same day. Request has made on 13th march 2019. Amount was supposed to credit in my bank account by 15th march 2019. But, status is showing as payment deposit on hold (Your payment deposit is currently on hold, contact us to resolve this). I have raised a ticket, sent nearly 30 emails to customer care and nodal officer. But, there is no single reply. I am in need o[censored]rgency. Please do me the needful and get it done earliest.

Thanks..

My payumoney transaction with payment id: 541320 failed. But amount got deducted from my central bank of india account. I tried calling the customer care service. However, nobody received the call and now i'm running over to my bank to check if there's any other way i can get the refund by today. I need it as soon as possible urgently and i even sent them an email regarding this. I have to pay me fees and today is the last date or my admission will stand cancelled. Please help me solve this matter. A refund would be highly appreciated.

I have two payu id [protected], [protected] reagrding one order from floweraura order no is 2776637. Money had deducted twice for single order. I need my refund of rs 598/. I contacted with bank and merchant too.
Bank - both transactions were successful.
Merchant - only one payment they got.

Now payment is hold at your side. Please contact me @[protected]
Email [protected]@gmail.com

Thanks

I have created an order in Oneplus online store on 12/3/19 around 12 PM. my money have been deducted but order is cancelled due to time out error from merchent. i have made the payment via gpay/tez to oneplusstore.[protected]@okaxis bank. My money should have been returned within 48 hrs - but i am not able to contact Payu care also successfully. i have been misguided and contacted some money frauds stating payu care professionals, but things apart. i feel cheated as my amount 38K+ is still with payu and no response/acknowledgement for the same.

tickets created with payu care are :04615673, 04615687, 04620916.

is Payu holds responsible for my money or not. i have made contact with oneplus which clearly said money is with Payu. so do help out

Sir i have ordered items from efundoo.com. The payment was successful, but no further details about packing or dispatching messages are receiving yet. Please kindly do the need.
Order amount rs 300.00
Payment id [protected]
Merchant order id [protected]
Order date & time march[protected]:21:03 pm
Merchant transaction identifier [protected]
Yours faithfully
Giri govind s

Online order failed but the deducted amount not refunded till now.
The details are as here under
Order amount — 1394.00
Payment id —[protected]
Merchant id —[protected]
Order date — 22/01/2019
Order time — 01;13;28 pm
Merchant transaction identifier -.
[protected]
My mobile no is [protected]
I had made complain through mail to payumoney but no reply given by the same

Dear sir/madam

09.03.2019 today morning i am bookeed tirupathi devasthanam ticket through online pay by your payment gateway app my payment id[protected] but still now i am not received my ticket.

I have received your company msg : matter of the msg
Your payment id[protected] of rs. 515.00 for kanagaraj is successful.

I need my ticket or my above said payment

I have ordered items from efundoo. The payment was successful, but no further details about package or dispatching messages are not receiving yet. Please kindly do the need.
Order amount rs 300.00
Payment id [protected]
Merchant order id [protected]
Order date & time march[protected]:21:03 pm
Merchant transaction identifier [protected]

Dear respected & actionable team,

I am completely disappointed and deeply disheartened to bring your official notice here that payumoney seems firmly deceptive, and adhering an outlaw approach of cheating the online digital customers and the digital merchants for non-credit/non-payments/non-settlements.

Furthermore; payumoney is collecting the transacted funds across all forms of the customer/merchant sources and kept harassing them for non-credit/ non-settlements.

Ever since i sincerely waited for the credit settlement in the bank for over 5 days but shockingly failed in acknowledging the credit receipt. I supposed to receive the credit of my money rs/- 50000 in the registered/approved bank on 5th match' 2019 as per the date & time determined in the payunow website/app.

Regrettably, i had received an email from payu folks that my money has been put on hold which turned out to be a nightmare and the complete sore of cerebral distress for me. I did try contacting them with all the reachable and accessible option via emails and numbers etc but none seems working/operational and no one has responded to my emails either.

I also sent emails but the eta for the responses are over 3 days to any query which is completely intolerable and ridiculous as far as the customary and corporate commitment is concerned.

Here are the necessary details for your further review and action:
Merchant id: 6644855
Payment/transaction id:[protected]

Note: i noticed/read all the remarks today about payumoney/the group of companies. I see the company is undergoing and receiving the wide-range of negative complaints, dismissive reviews, prohibitive posts from the various bloggers and sites all over the internet.

I hereby appealing politely that the payment to be credited in my destination bank at the earliest or you may kindly refund the money to the customer account (Original source) without any further holdup.

Please note that i would also like to call upon you to resolve the same on or before 15th march' 2019, else i shall be constrained to advance for the future course of police and legal actions in this regard without any further notice.

I strictly appreciate your receptive intervention and professional due-diligence in this regard.

Thank you,

Ram karanam

Hi,
I have done payment to bbmp bangalore for the property tax payment through our hdfc account using their portal: https://bbmptax.karnataka.gov.in/Default.aspx.

The amount of rs.4911 was paid from my bank account in hdfc bank (Internet banking) using payu gateway option.

My bank account got debited for the amount but the bbmp did not get the credit of the same amount.

Please either fulfill and complete the payment which was done or reverse transaction and credit the amount back to my bank account.

Best,
S

We have received more that 2 lakhs in our payu money merchant account form our clients from 6th feb till now.
We have share all the profs of devilry with them. And our clients has also reply them via mail that they are satisfied with our services.
Then also they are not doing the settlement of our payment.
Take a strict action against them and i need my harden money back.

They are giving excuses on this
My merchant id is 6434850

My contact details - [protected]/[protected]

I have deposited kesco electricity bill for account no. 35115560, consumer name virendra singh chauhan dated 28.02.2019 thru icici net banking using.
I got confirmation thru sms 'vm-payumn ' stating that your payment (Id[protected] of rs. 1858.00 for knapur electreicity supply is successful. The same amount has been debited in my icici bank account but when i am checking the kesco site for printing of receipt, oit is still showing the said amount 1858 pending.
Pls do needful action at your end and update me on my email address : [protected]@gmail.com

Sir
I pay the money through my debit card, about that two wheeler driving licence test fee. Application fee taken and submit otp. But chalana recept not open, after check my application status again take fee. And i check my account, credit 960/-
So plz check and refund my 960/- in my account.
My card details is [protected], state bank of india

Hello sir, i have made a payment for my college exam fee at delhi university college website through payumoney. The transaction has been successful but i haven’t got the reciept on the mail. I need a reciept on my mail as i need to show it at the college for the proof. The transaction id is[protected]. This payment is done at 01/03/2019. Kindly email the reciept to [protected]@gmail.com.

Sir. I book tickets for shri Mata vaishno Devi katra to Delhi on 23 January 2018 with rupay card no [protected] amount 1421rs.but I cancelled the tickets on 27 February 2019.refund amount is 940 is refund by irctc to marchent. Marchent of card payumoney but amount not credit in account. Why? Clear this problem pls. Reference no [protected] provide by irctc.transtion Id is 70013946.pls refund amount

Hi, i did a transaction of 1745rs from my account to pay money on march 1st, amount of has got deducted instantly. But i don't see the balance in wallet.

Could you please check and let me know the reason, this is really disappointing for me. I do lot of transaction in payumoney.

I've not got any notification on that. Payment just showed it's failed, but anyways the amount is deducted. My bank customer care people informed that the amount has been posted in payumoney wallet and has been successfully sent from thier end.

Let me know if you need transaction id

Thank you

I booked 2 tickets (2 different transaction ids) of inr 770/- on irctc website through payu money gate way @23 feb 2019, the amount was deducted from my account. But the irctc website is showing "pending from bank end". I confirmed with my bank that money has been deducted and even i got message of deducted amount.
My transaction id - [protected]
[protected]
Still i didn't get my refund...

Hi,

I had made transaction of Rs 186000 with my SBI internet banking using payU gateway. The reference no for transaction is [protected]IGAFMZHRY9.
The required amount has been debited from my account but has not reached the second entity.
Please check and I already confirmed from second entity they haven't received any payment yet.

Call me on [protected], Gaurav Pant

Thanks.