PayUMoney Complaints & Reviews

I am sankar from mettupalayam, tamilnadu. i download the payu money app and registered my details. they verified my bank account . after that i create the payment link to send the customer for Rs.14000/-. at 17.05.2019 8.35am.

customer open the link and paid successfully at 17.05.2019 8.43am.

payu money assured transfer the amount to my bank account within 3 working days.
but till date it was not transferred. I sent many mails to the company.
they does not response it. they send auto response mail only. it does not contains any details.

my transaction id:[protected].

s.sankar
[protected]@gmail.com

I had failed to book irctc online ticket (Tatkal), on 20/05/19. Becuase i have tried to transfer money through debit card via payu server. Payu server deducted money from my sbidrcard rs5731.47 on 20may19 at70013946. Deduction transaction ref: txn#[protected]. Till now it has not transfers to irctc nor back to my sbi bank. Delay : 3 days. Hence, its my humble request, to pay back money to my account. With best regards: sk ali

Hello sir I booked a pte slot from pte voucher with 12250rs. money was transfered through from my SBI acc by the confirmation of AUSSIZZ group I got the merchant I'd and payment I'd but I didn't get the voucher code from payumoney. We contacted yo AUSSIZZ group people but they said they didn't get any transaction from payumoney on my name so you plz check the details of my transaction and plz refund back to my acc my verified num is [protected] nd email I'd [protected]@gmail.com merchant order I'D. P[protected]-1-0-0, payment I'd.[protected] date nd time may[protected]:09:50 PM refund to this acc SBI AC num [protected] IFSc code. SBIN0021461 hyd brach Gopishetty kotesh thakyou

Yesterday, when i was booking a ticket, the payment transaction failed and the money got deducted from my bank. The ticket was not booked and i have still not received the money to my bank.

The message which i received on my netbanking account is - payu-www.irctc.co.[protected]@746530

I would like to know when will the money be refunded. Also, i need it urgently.

Hello i made a purchase on dealkarkindia.com made payment through payumoney payment was successful i got confirmation email also from vendor and payumoney but havent recieved the purchased product. When i tried to contact the merchant by email i got reply we will send it anytime today but still nothing. When i called the number given said will send today after 7pm ist but nothing. Its been more than 48 hrs now but nothing. Kindly refund my money
Thank you
My order number with them #4864

Respected sir,

My bank account got debited by 10000.00 rs twice which means a total of 20000.00 rs and i just got some details from my bank i. E. Ibibo otc no:[protected] and otc no:[protected] on date[protected] and also one more transaction attempt was done 0f rs 42999.00 today on date[protected] from your payu payment gateway. Hence i request you to share me the information of account from where this transaction has been done. Its written ibibo transaction so i contacted you. I can further give the reference number as well if you need.

Kindly look into it and do the needful.

Thank you sir
Prashant kumar singh
Email:-prashantiscool. [protected]@gmail.com

I have booked ttd vip darshan tickets for 2000rs in mybalaji.in website. finally i came to know that was fake website. they shown only payment id on my computer screen
payment id : JZYREBSN
in pay u message payment id was:[protected]pay u payment id)
on screen message showed that they will call within 2hrs . but i didnt recieved any call
plz help me to get my money back

This is my transaction id of amount rs. Which was paid in.. My coligue has only sent to me.. I have provided all the necessary docyuments. But no reply. This is an cheating application which after using the name of transcatiom this application should be banned.. Even i have registered a complaint again the fraud issue i have been.
This process should be banned in india

I want to bring your attention regarding the fraud transaction of rs 7908.00 done using my sbi (Tata) credit card with number 5243 17xx xxxx 2018 on 06/05/19 at payu payments pvt. Ltd.

Its a humble request to kindly look into the matter on top priority and cancel the transaction and refund the amount.

Early response will be appreciated.

Thanks and regards,

A fraud transaction of 63000/- happened on my sbi credit card (* * * 2528) to payu payment on 6th may, 2019 without my notice. Kindly cancel this transaction and refund my money! And also block the account which used my card details for this fraud transactions! Pata nahi aur kitne logon se paise loot raha hai ye wala account!

Y don't you verify people's accounts before letting them open an account with your wallet if they are genuine or not? Y don't you stop or block these fraud accounts?

Is this payment wallet exclusively for fraudsters? I see so many complaints of fraud transactions in this website of yours!

I have made order with zingoy on 7 may with order id 7887111 of 2750 rupees, the transaction got failed. But my bank account is debited for it. Kindly tell me when i will get my money back. And please give me genuine and fast reply. Give me your consumer support no. Through which i will contact you. I am urgent need of this money and i want to get it back asap.

Hi Team,

I have had multiple unauthorised transactions happening on my Tata SBI credit card on PayU. My phone was hacked and my card details were stolen to perform these transactions and these were then validated by a stolen OTP from my phone. Below are the transaction and my card details -

Card number - ************3509
Fraud Transactions performed-

20/04/2019 - *PAYMENTSPAYU MUMBAI IND - 7000
21/04/2019 - *PAYMENTSPAYU MUMBAI IND - 8000

Card number - ************5678
Fraud Transactions performed-

28/04/2019 - Payu Pa*Payu Payments Gurgaon IN - 14000
28/04/2019 - Payu Pa*Payu Payments Gurgaon IN - 17000

Card number - ************3023
Fraud Transactions performed-

16/03/2019 - PAYMENTSPAYU - 6600
16/03/2019 - PAYU PAYMENTS PVT LTD 10 - 6600

My card issuer has asked me to get in touch with the merchant to get these transactions cancelled/reversed as they were validated by a stolen OTP. Hence I am writing to you.

These transactions have fraudulently been performed on my card without my authorisation and I need them cancelled/reversed. Can you kindly help check on these transactions and provide more details on what these transactions are and what are they done for and cancel/refund them please?

Awaiting an early revert and resolution on this.

Hi,

I had booked tirupati darshan on may 04, 2019 for 5 people. The darshan date was aug 16, 2019.

I paid rs.2000/- via credit card.
Payment id[protected]
Merchant id : cxl4ar8l
Date : may 04, 2019

I have not received darshan booking confirmation from the website.

Payment was charged on my credit card. Please confirm if the payment has reached mybalaji.in.

I am trying to get in touch with support team at tirupati. But there is no response from them.

I would appreciate if you could please refund the amount of rs.2000/- on my credit card. It seems that a case of fraud.

Regards,
Ajit maisheri
[protected]

Have made a transaction on 31st march 2019 for rs. 30000. The transaction failed but the amount was debited from my account. Checked the same with the merchant i. E. Infoedge (Nakuri.com) they have confirmed that they have completed the refund from their end to the payment network. Please expertise the process as i have to do payments to others.

Chq./ref. No.[protected]
Date: 31/03/19
Amt: rs.30000
Narration: pos 512967xxxxxx2433 payu-corporate. W pos debit

The above noted order was cancelled immediately after placing. The payment of rs 1499/- was made vide payment id[protected] through internet banking. I have sent 5-6 mails but neither i got any response nor my refund amount. Order was placed for posture correctorwhich was immediately cacelled. Pl transfer refund amount 1499/- in my bank account earliest as i am a senior citizen & a retired pensioner.

@PayUmoney @PayUmoneyCare @gurgaonpolice Payumoney Complaint, Merchant ID : 6705475, payment id:[protected], Transaction Amt : RS 50, 000/-, Date : 24/04/2019. - No Phone is picked up, No issue resolved, What to to?
Vinod Ghanwani-[protected],

I apologise that I got into your trap.

With a company that answers at their convenience on mail and where there is no customer care number. Even when after finding grievance handling number from the policy page of the website and just dial directory, the numbers were not answered I realised that it would be a tough task to get the money from you.

Lastly I tried to refund the money to my client but there is no refund button displayed on my merchant app and merchant web dashboard.

WHAT IF I WOULD NOT BE ABLE TO PROVIDE ANY FURTHER DOCUMENTS?

WHERE WOULD THE MONEY GO? IN THAT CASE.

Please revert asap to settle the transaction.

Enclosed Email Communication.

I did not received payment although some of my friends had transferred money through Payunow QR code. I am very disappointed with payunow. Approx. 3000 Rs. is stuck with Payunow. I cannot found any confirmation mail/notification or get detail from Transaction status from transaction history. The transaction date is 5th May 2019.

Note: I saved my QR code when it was available previously. (REFER attached QR code generated through PAYUNOW)

Following are the details which shown after scanning my Payunow QR code.

My Mvisa is: [protected]
Mastercard QR id is: [protected].
Reference Id: STq8ijT4Ah0m6149665
City: gurugram
VPA: shop.[protected]@hdfcbank

One of Transaction receipt (Transaction ID: 2019050608261022360196zR66al) is attaching with this email. Also attaching screenshot which replicate details which shown after scanning QR code (Payunow).

Regards,
Meher Jadhav
[protected]

Sir,

A payment of rs. 44621agst. Which pay u pa/[protected]/[protected]/ mentioned in our company bank statement. I don't understand which payment is done from our company pnb account. Please help me to know which payment is done through this transaction no.

Name of company:- jupiter laminators pvt. Ltd.

This is most urgent for me.

Thanks

Amit goel
[protected]

I made payment of property tax on 24.04
2018 in the name of pomly of rs. 1240. Payable to chandigarh adminstration. Transaction was made through your payment gateway and id no is 965107. Mc chandigarh has sent notice for not depositing property tax of this amount. Please take up matter with the concerned dept and necessary credit be allowed.
Please see the payment id no 965107 and to whom the credit has been made.

I have cancelled 2 tickets as follows:

1. Pnr number [protected] /irctc transaction id [protected] on april 25th 2019
Refund amount:4515.0
Refund reference no:[protected]

2. Pnr number [protected] /irctc transaction id [protected] with irctc on april 20th 2019.
Refund amount:4515.0
Refund reference no:30001091149099109098789

I have made the payment with a rupay card and irctc used payumoney as their payment gateway.
The refund status at irctc says it has been refunded and my bank says there's no money credited in account. Where is my refund money?