PayUMoney Complaints & Reviews

I have paid 800 rupees on 26 jan 2019 through payumoney button by a merchant named satish maurya (Source refernce id [protected]) but i didnt get any contact no. Of him.. Instead his address was given... And also there was no option for me to.. Refund.. My amount back on my bank account... How can i contact him? I have paid regarding a online job through arb infasoft co. Kindly help through this asap.!!

Payumoney — electricity bill payments to pspcl punjab state power corporation limited my account l62mn560025l
Inr 3601 paid to pspcl being electricity bill using my debit card with punjab national bank and payumoney.
Payumoney has acknowledged receipt of money on with payment id[protected] and merchant order id: pyu[protected] on same day 17.12.2018 when the amount was debited from my account.
Kindly let me know when will pspcl get the payments i am very anxious as pspcl have not received payments yets.

I was booking a ticket on 15th january for ndls duronto for 24th january. I was making payment from my bank account through payumoney. But the transaction was failed. And the money was not refunded. Already 10 days over. I called the irctc castomer care and contact with the bank. But the money was not refunded in my bank account. So i request you to solve the problem and refund money as soon as possible. Transactions id is [protected].

I paid healthmug by debit card rs. 557 via payunoney yesterday but my order didn't got placed. Either refund me or place my order thats it.... So whats the problem... I want customer care no of pay u money.. There have to be a conformational message after payment but no the screen was blank.. Money got cut from bank account and order also not placed... Please solve my issue... Please help me out of this

I had transferred 1200 from my google pay account having foll. details
From: AKASH AGRAWAL ([protected]@oksbi)
Issuer Bank: State Bank of India

To: Mahakali Copy Centre (mahakalibooks.[protected]@axisbank)

Google Transaction ID: CICAgKCStfaTVQ
UPI Transaction ID:[protected]

But money has not been received by merchant Mahakali books and amount has been deducted from my account. Please rectify the mistake asap and refund the amount. Payment gateway was PayUMoney

I booked my ticket from irctc, payment gateway was payu, transaction failed after which refund was made to gateway but haven't received my payment yet. gateway has received amount but didn't transfer refund money to my account.
Transaction ID: [protected];Transaction Date: 15 Jan 2019 ;Cancellation/Refund ID: [protected];Bank Name: Credit & Debit cards / Net Banking / Wallet (Powered by PayU);Refund Amount: 350.49;Refund Date: 16 Jan 2019

Sir, i made a payment of rs.127500 to "wir services" on 29oct18 for some financial services through payumoney. However due to inability of merchant in providing services, they provided refund instruction to payumoney on 23dec18.
But till date they have not refunded the amount and not even responding on email.
I again request payumoney to refund the amount of rs 127500.00 as soon as possible.
(Consumerhelpline.gov.in docket no[protected]

Dear payu team,

Its been more than 3 weeks and i am continuously emailing to payumoney regarding the account settlement but in every mail they asked me to wait for 24 to 48 hours and even after 4 days they don't reply.

I request you to either refund all my payment or complete the payment gateway activation process for unlimited amount of transactions currently my account is having 50000 limit per month.

Regards,
Kamal majhi
My merchant id: 6062139

I have a merchant account with payumoney. From 5th December 2018 last month, there has been no payment to my account. They said thaat there is some kyc probem with my bank. However my local bank said that m account is completelety updated and can recieve money. On asking for forwarding what the bank communicated to them, payu is not responding.

I had to even issue refund to buyer for 11, 100 on 5th jan and the money has not even refunded. They are neither transferring money to my account nor refunding to buyer since last month even after repeated mail and assurance that it will be done in next few days. please check attached mail screenshot on Dec 28 and Jan 9. I have similar reply on many more separate occassion.

Very unethical behavior and even when I am trying to contact by phone it's just redirecting me. I have tried contacting via mail and twitter, but they just give generic reply that ticket has been created and forwarded to concerned team

I made a payment with one of the companies called mycutemini using payumoney. I made the payment using my credit card, but it's a normal payment, however it's taken as a payment for gold. I contacted my bank hdfc and they said they won't be able to convert a payment for gold into an emi. Basically i never purchased a gold with that money. Payumoney has converted it into a gold loan. I have all the payment transaction id which i'm not willing to disclose on the public forum. Please convert it into a normal payment asap

Sir,
Usually I do shares market i received a call from Wealth IT Global, Indore and introduced Mahalaxmi Broking they send me mail to open dmat account they annoyed me to opened demat account through mail at mahalaxmi broking indore, then i opened they purchased me some shares and send contract through mail ID [protected]@gmail.com they asked me to pay some amount which is short fall i told them i have no bank balance so they annoyed me to transfer through credit card i told them i have no idea to pay through Payumoney they asked me to share credit card no first i refused they annoyed me to if you are not pay your investment will be lost that time my investment was above 1 Lakh so i paid through payumoney they only transfered and i send OTP which i have received through SMS.
30.11.2018 PAYU MONEY rS. 15000/- SBI CREDIT CARD
Please help in this matter
Thanks & Regards
B.Sriram Varma
[protected]
Hyderabad
Telangana

Dear sir,

I had made a booking through irctc which i cancelled the same day. While checkung with irctc, it says the amount was refunded back the next day. But please note that i have not yet received the amount in my account. Request you to do the needful to refund the amount to my account.

Please find the details below:

My transaction id: [protected]
Pnr: [protected]
Transaction date: 10 jan 2019
Cancellation/refund id: [protected]
Bank name: payu money
Booking amount: 1585.0
Refund amount: 1520.0
Refund date: 11 jan 2019

It's been 2 months i'm following about my account settlement.
They don't even have any customer care number. Where i can talk. I've sent at-least 100 emails to them, but no reply. Now they have disable my account and it i raise any complaint it wont even register it. All my money they have kept with themselves and they have no intention to settle it.

It looks like pay u money is a fraud payment gateway. And they keep making excuses when it comes about payment to seller

Mid-6213456
Payment i'd[protected]
Payment i'd[protected]
Payment amount 2500 by using bharat qr
It showed payment deposit on hold for 5 days then i contacted to care. They call me and say your settlement will be released soon. After sometime i got a mail that says that your hold payment has been released. But just 1 payment shows that the deposit is in progress, but in the next morning it shows payment deposit cancelled for both payments. When i press refund button it shows that the amount can only be refunded from the next payment you collect. Now what will i do?

Sir/madam i fill a htet online form after fill all detail then opening payment page i try to pay by netbanking on 29 nov 18 it show tranction failed but amount was deducted and in htet online form also showing pending payment. Then i try to payment on 30 nov 18 that time it show tranction is successful and how it possible two payments for one transaction. I think it a fraud and cheating. Htet online form show payment is paid but after 51 days my money was not refund in account. When i try to contact for it payumoney they said contact your bank. After that i contact with bank it they said that tranction is successful not bank fault. When i try again to payumoney they advise me to contact htet online registration branch but they are not reply me for mail and phone.
Please look into the matter and take an needful action for it.
Contact no. [protected]and [protected]
Mail [protected]@gmail.com
Htet reg - 5050312

Bought a camera from fotocircle.com
However, it turned out they provided wrong details for the camera. So they processed refund.
Fotocircle say they have processed it on 13th jan.

Below are the transaction details:-
Date of transaction - 12-jan-2019
Amount - 28, 768.13

Merchant payu id - [protected]
Reference id provided by payu - 5c3c1a789b330

Payumoney — electricity bill payments to pspcl punjab state power corporation limited my kulwant singh my account l62mn560025l
Inr 3601 paid to pspcl being electricity bill using my debit card with punjab national bank and payumoney.
Payumoney has acknowledged receipt of money on with payment id[protected] and merchant order id: pyu[protected] on same day 17.12.2018 when the amount was debited from my account.
Kindly let me know when will pspcl get the payments i am very anxious as pspcl have not received payments yet

Payumoney — electricity bill payments to pspcl punjab state power corporation limited my account l62mn560025l
Inr 3601 paid to pspcl being electricity bill using my debit card with punjab national bank and payumoney.
Payumoney has acknowledged receipt of money on with payment id[protected] and merchant order id: pyu[protected] on same day 17.12.2018 when the amount was debited from my account.
Kindly let me know when will pspcl get the payments i am very anxious as pspcl have not received payments yet

I made a payment of inr 5989 for flight booking through merchant easemytrip booking (Screenshot of whose status attached) through payu gateway. After cancellation a refund of inr 2735 was successfully transferred by the merchant on 8th of january 2019 but hasn't been credited to my account till date.

Request you to resolve the issue to the earliest.

I have booked ttd seva online booking on 10 members per head Rs.350 17/12/18 time: 23:27 Actual TTD Amount: Rs. 3515/- decudted in my credit card Rs.6180/-authentication no: 284438 and same 17/12/18 time 23:50 Actual TTD Amount: Rs. 2109/-decudted in my credit card Rs.3708/- authentication no: 785834 PAYUMONEY Reference no: [protected]IN. Refund soon.