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PayUMoney Complaints & Reviews

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Last updated May 9, 2024
Complaints 3771
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PayUMoney reviews & complaints page 117

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M
Mayon
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from google pay but not transferred to merchant

Address:Kozhikode, Kerala, 673570
Website:www.mahakalibooks.com

I had transferred 1200 from my google pay account having foll. details
From: AKASH AGRAWAL ([protected]@oksbi)
Issuer Bank: State Bank of India

To: Mahakali Copy Centre (mahakalibooks.[protected]@axisbank)

Google Transaction ID: CICAgKCStfaTVQ
UPI Transaction ID:[protected]

But money has not been received by merchant Mahakali books and amount has been deducted from my account. Please...
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A
Atal Singh Sengar
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received to my bank account by payu

Address:Bhopal, Madhya Pradesh, 462024

I booked my ticket from irctc, payment gateway was payu, transaction failed after which refund was made to gateway but haven't received my payment yet. gateway has received amount but didn't transfer refund money to my account.
Transaction ID: [protected];Transaction Date: 15 Jan 2019 ;Cancellation/Refund ID: [protected];Bank Name: Credit & Debit cards / Net Banking / Wallet (Powered by PayU);Refund Amount: 350.49;Refund Date:...
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G
GyaninderK
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of rs127500.00 payment id-215711159 as per merchant's refund advice.

Address:231220

Sir, i made a payment of rs.127500 to "wir services" on 29oct18 for some financial services through payumoney. However due to inability of merchant in providing services, they provided refund instruction to payumoney on 23dec18.
But till date they have not refunded the amount and not even responding on email.
I again request payumoney to refund the amount of rs 127500.00 as soon as possible.
(Consumerhelpline.gov.in...
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K
Kamal Majhi
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

merchant account & payment settlement

Address:New Delhi, Delhi, 110006

Dear payu team,

Its been more than 3 weeks and i am continuously emailing to payumoney regarding the account settlement but in every mail they asked me to wait for 24 to 48 hours and even after 4 days they don't reply.

I request you to either refund all my payment or complete the payment gateway activation process for unlimited amount of transactions currently my account is having 50000 limit per month.
br...
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B
Bisleshan Das
from Bhubaneshwar, Odisha
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payu is not settling or refunding money to my account

I have a merchant account with payumoney. From 5th December 2018 last month, there has been no payment to my account. They said thaat there is some kyc probem with my bank. However my local bank said that m account is completelety updated and can recieve money. On asking for forwarding what the bank communicated to them, payu is not responding.

I had to even issue refund to buyer for 11, 100 on 5th jan and the money has not...
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V
Vignesh Vgr
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment type

I made a payment with one of the companies called mycutemini using payumoney. I made the payment using my credit card, but it's a normal payment, however it's taken as a payment for gold. I contacted my bank hdfc and they said they won't be able to convert a payment for gold into an emi. Basically i never purchased a gold with that money. Payumoney has converted it into a gold loan. I have all the payment transaction id which i'm not willing...
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S
sriramvarma
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mahalaxmi broking, indore

Address:Indore, Madhya Pradesh

Sir,
Usually I do shares market i received a call from Wealth IT Global, Indore and introduced Mahalaxmi Broking they send me mail to open dmat account they annoyed me to opened demat account through mail at mahalaxmi broking indore, then i opened they purchased me some shares and send contract through mail ID [protected]@gmail.com they asked me to pay some amount which is short fall i told them i have no bank balance so they...
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K
Krishnachandran N Menon
from Palghat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of ticket cancellation of irctc not yet credited back to my bank account

Address:Palakkad, Kerala, 678009
Website:www.irctc.co.in

Dear sir,

I had made a booking through irctc which i cancelled the same day. While checkung with irctc, it says the amount was refunded back the next day. But please note that i have not yet received the amount in my account. Request you to do the needful to refund the amount to my account.

Please find the details below:

My transaction id: [protected]
Pnr: [protected]
Transaction...
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D
Deepak Kasar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payumoney payment gateway is running a scam to me

Website:www.payumoney.com/merchant-dashboard/#/transactions

It's been 2 months i'm following about my account settlement.
They don't even have any customer care number. Where i can talk. I've sent at-least 100 emails to them, but no reply. Now they have disable my account and it i raise any complaint it wont even register it. All my money they have kept with themselves and they have no intention to settle it.

It looks like pay u money is a fraud payment gateway. And they keep...
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S
Shovan Bisai
from Haldia, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment deposit cancelled by payunow

Address:721253

Mid-6213456
Payment i'd[protected]
Payment i'd[protected]
Payment amount 2500 by using bharat qr
It showed payment deposit on hold for 5 days then i contacted to care. They call me and say your settlement will be released soon. After sometime i got a mail that says that your hold payment has been released. But just 1 payment shows that the deposit is in progress, but in the next morning it shows payment deposit cancelled...
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S
Sandy420
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of extra deducted money

Address:New Delhi, Delhi, 110021
Website:PayUmoney and HTET ONLINE REGISTRATION DEPARTMENT

Sir/madam i fill a htet online form after fill all detail then opening payment page i try to pay by netbanking on 29 nov 18 it show tranction failed but amount was deducted and in htet online form also showing pending payment. Then i try to payment on 30 nov 18 that time it show tranction is successful and how it possible two payments for one transaction. I think it a fraud and cheating. Htet online form show payment is paid but after 51...
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P
pratik_83
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not processed - fotocircle.com

Bought a camera from fotocircle.com
However, it turned out they provided wrong details for the camera. So they processed refund.
Fotocircle say they have processed it on 13th jan.

Below are the transaction details:-
Date of transaction - 12-jan-2019
Amount - 28, 768.13

Merchant payu id - [protected]
Reference id provided by payu - 5c3c1a789b330...
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G
Guri_maan z
from Amritsar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

electricity bill payments to pspcl punjab state power corporation limited bill not

Address:122002
Website:www.payumoney.com

Payumoney — electricity bill payments to pspcl punjab state power corporation limited my kulwant singh my account l62mn560025l
Inr 3601 paid to pspcl being electricity bill using my debit card with punjab national bank and payumoney.
Payumoney has acknowledged receipt of money on with payment id[protected] and merchant order id: pyu[protected] on same day 17.12.2018 when the amount was debited from my account.
Kindly...
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Address:Barnala, Punjab, 148108

Payumoney — electricity bill payments to pspcl punjab state power corporation limited my account l62mn560025l
Inr 3601 paid to pspcl being electricity bill using my debit card with punjab national bank and payumoney.
Payumoney has acknowledged receipt of money on with payment id[protected] and merchant order id: pyu[protected] on same day 17.12.2018 when the amount was debited from my account.
Kindly let me know when...
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S
Shubham Kalia
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not transferred

Address:147001
Website:www.payumoney.com

I made a payment of inr 5989 for flight booking through merchant easemytrip booking (Screenshot of whose status attached) through payu gateway. After cancellation a refund of inr 2735 was successfully transferred by the merchant on 8th of january 2019 but hasn't been credited to my account till date.

Request you to resolve the issue to the earliest....
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L
lathakiran
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ttd booking issue

Address:560040
Website:ttdsevaonline.com

I have booked ttd seva online booking on 10 members per head Rs.350 17/12/18 time: 23:27 Actual TTD Amount: Rs. 3515/- decudted in my credit card Rs.6180/-authentication no: 284438 and same 17/12/18 time 23:50 Actual TTD Amount: Rs. 2109/-decudted in my credit card Rs.3708/- authentication no: 785834 PAYUMONEY Reference no: [protected]IN. Refund soon....
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G
Girish Govind
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund still not reflecting on my bank account even after 7 working days

Hi,
Date of incident - 6th january-2019
Marthoma central school
Bus fare 3300
I made a transaction to marthoma central school for my daughters bus fare and amount is 3300. I made the transaction on 6th of january and i do not have any further updates. Today i called up the school and school confirmed they have not got the money yet. Please do the needful to credit the amount back to my bank account since school...
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P
Pankaj Mature
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount of rupees 300 deducted but transaction failed/purchase failed

Address:Mumbai City, Maharashtra, 400072

I tried buying cet maximizer program from cetking website trough google pay. My 3000 rupees got deducted and purchase failed. Please look into the matter and resolve my issue. So i request you to please refund my money as soon as possible? My transaction id is as below. I have attached all the related screenshots.

My transaction id=
Upi[protected]cetking. [protected]@axisbank[protected]payu...
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Y
Yogeshwara Holla
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

please return me the transaction

Address:575019

I can made transaction to www.mobile.com but it is not success
Transaction number[protected] at 10.40 am january 13, to www.mobile. in this transaction, not made to mobile spare, so please refund me the same. I can made transaction through credit card but it is failed transaction it is not shown in www. Mobile spares.in, so please refund me yours faithfully
Yogeshwara...
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V
varghese1975
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction dropped, but my account has been debited

Website:www.payumoney.com

On 11january 2019 i did a payment with payumoney. The transaction has dropped but my account has been debited for 235000 inr. Payumoney transaction payment is[protected]. Merchant is global payment services private limited. Date of tranction from bank 11/01/2019 date of transanction to merchant[protected] @10:57:53.0. I want payumoney to refund to my same icici bank account. And to explain how to get refund. Merchant id is 403895 web, br...
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