PayUMoney Complaints & Reviews

I booked ticket through irctc and use payment gateway of payumoney and thereafter i cancelled 4 ticket on 12th july and irctc say refund completed but i had not still receive any amount refunded on my bank account. I had try to communicate with payumoney help line several time but they don't help me.
Two screen shots of the refund transactions page of irctc app are attached.

An employee of payumoney called and got my debit card details
And did fraud online transaction from my bank account

He got details from me and did 2 txs of 6000 and 10000 to vin*phonepe pri

He got my debit card details from me saying that it was needed to refund the money for my another complaint about bescom bill

I have lodged fir and going to cyber police for the same who will get it done
But i want if your payumoney team will respond and give me the money back 16000.

I have made a purchase of parag gupta pen drive classes yesterday and after successfully making the payment i received email confirmation as well. However, upon enquiring with the merchant they denied that they have not received any payment and the order i made was cancelled due to non receipt of payment. But the patment has already been deducted from my credit card. Below are the particulars of payment :-

1) payment amount - 14950
2) transaction id - 2848_18072221
3) payment id[protected]

Please resolve my issue - either refund my amount or deliver me the product i ordered

Regards,
Abhishek thakur
[protected]
Abhishek. [protected]@gmail.com
Address - 90/13, sector-1, pushp vihar, new delhi - 110017

I made online payment of rs. 8672.80 towards my electricity bill through sampark centre, chandigarh. After making the payment, i did not get the receipt. However, i got the sms from you that my bill is successfully paid. I wanted the receipt so i went to your site where you have written that if receipt is not generated, one can get duplicate receipt by entering the reference no. Sent by you in the sms. Here starts the problem. The site asks for the receipt no. To generate duplicate copy. But where is the receipt no. You have sent an id no.in the sms which is of no use to the customer. Kindly tell me the solution. This has happened many times with me due to your slow server. Details of my transactions are as follows:

Date of the incident: july 22, 2018
My electricity account no.: 30475012a2y
Amount transferred: rs. 8672.80
Payment made through: www.sampark.chd.nic.in
Id no. Sent by you:[protected]
Request: how to generate receipt

Hi,

PayUMoney was showing old BESCOM electricity bill for previous month for :

Customer Id: (RRN) [protected]
Bill Id:[protected]
Bill Date : 08-June-2018

I mistake I thought it was 08-July-2018, and paid the for previous bill.

Please update correct information so that consumer does not suffer.

How can I get the amount refunded ?
Merchant Name: Bescom Corporate Office
Order Amount: Rs 397.00
Payment ID:[protected]

I had done a transaction with SJEC Hostel Mess and the payment I'd is[protected]
the sum of rs 1656.41
Date :[protected]

in which the amount was debited from my account and the bill was not paid .
I need to know when will the amount be refunded back .
Do solve this issue as soon as possible by the earliest
plz do it as soon as possible
thank you

Hi
I purchased two bottles of medicine from health mug on 11th of July 2018.
Till today not received .
Twice I called they replied within 48 hours you get.
Now they says it's delivered to wrong adress.
Not my problem you send me my stuff immediately.
It's between courier services and you am loosing my patience.
Kindly despatch the same at your earliest.
Be fair enough.
Looking forward to hear from your end.
Best Regards
S.A.Waheed

1. I have received call from "investment india financial services" on "18.07.2018" regarding share market investment advice from following number "[protected]", name of caller is sandeep(as told by caller)
2. They have send me payumoney link to deposit the 50% of there monthly fees.
3.Thereafter i have transferred rs 5000 with the link.
4.Merchant name is "investment india financial services" and payment id is "[protected]"
5.When i visited the website given by them, i came to know that the company is fraud.
6.Please help me in getting back by money and stop any further payment to this merchant from any customer.

Regards
amardeep srivastava
mob no. [protected]
mail id: [protected]@indianoil.In
meerut, u.P.-250103

One of our customers asked for refund and the PayuMoney customer care asked for transaction details and we shared it. It has been more than 10 days we have not heard back from them. There is no refund option in out transaction pages to do it ourselves. No customer care number. Leave a query they do not get back to you. PayuMoney damages the credibility of our organisation. The service is pathetic.

Hi,

I have paid ₹417.7 for Visveswaraya Technological University via net banking through PAYUMONEY in the favour of my Provisional Degree Certificate from the same.

And I received the confirmation SMS to my mobile number. But I haven’t received any confirmation email as well as the receipt attached. Due to which I am in able to process towards further steps in getting my Provisional Degree Certificate.
My payment id is[protected]
My mail id is deeksha.[protected]@gmail.com

Hello, i have booked a ticket on www.irctc.co.in, but ticket is not booked and payment has been deducted from my account total deducted amount Rs1955.0 on POS IRCTC1117198 at PAY*WWW IRCTC CO IN txn# 940216.It was booked from yesvantpur to howrah station booking time was 13th july 2018 at 10.20 PM.Please help me to refund the amount because it is too much for me.

Merchant name - visveswaraiah technological university
Payment id[protected]
I did my online payment through pay u money for my provisional degree certificate but dint recieve a receipt whose print out i need to submit in the vtu provisional office.. Please check out my payment id and send me the reciept as soon as possible to this
email id [protected]@gmail.com
Please do the needful as soon as possible..

This is Sonu.
I have already submitted a complaint and received a complaint id which is 03113259 BUT NO ONE HAS CONTACTED ME FROM YOUR OFFICE NOR HAS MY ISSUE BEEN RESOLVED.
I applied for my transcripts for which I paid Rs 1700 through online payment using PAYUMONEY. I received a mail which said the payment is successful. I did not get my payment receipt to my mail id. It was not attached. I need it urgently. PLEASE SEND ME MY PAYMENT RECEIPT AS I NEED IT URGENTLY.
Transaction id[protected]
Mail id- [protected]@gmail.com
Date of remittance- 16/07/18

I Karuna Khobragade did transaction for Reliance Energy electricity bill account no.[protected] on Reliance Energy app. through PayUMoney on 10/7/18 but I received email that transaction has failed having ID 19959131 but my money got deducted from my visa card. From that day I am sending email to [protected]@payumoney.com I got reply that money will be deposited in 3 to 5 working days. But 6 days have passed and money is not yet deposited and I am getting calls from Reliance Energy for nonpayment as payment is overdue otherwise they will interrupt electricity. So please refund my money as early as possible. I want to pay bill

Semester fee payment through payu transaction failed but amount 4146.80 deducted..its a big amount please help...the transaction id is[protected] ...transaction done on 17th july 2017...urgently need the money to pay my fees..this is huge problem with payu ...I do not know what to do next.this is an important payment as it is a matter of phd fees payment at University of Hyderabad

This is Sonu. I applied for my transcripts for which I paid Rs 1700 through online payment using PAYUMONEY. I received a mail which said the payment is successful. I did not get my payment receipt to my mail id. It was not attached. I need it urgently. Please do check and send it as soon as possible.
Transaction id[protected]
Mail id- [protected]@gmail.com
Date of remittance- 16/07/18

While booking a ticket through Irctc.co.in, i made my Payment through PayUmoney gateway as i found it easy (though i dont have any account with payu money). But later had to Cancel my ticket as it was not confirmed.
Now, the IRCTC Refund status shows that the payment has been REFUNDED with the bank name: PayU Money.
Kindly help and let me know how to get the refund back in my account.

The Complain has already been raises via PayU money website but no action has been taken till now.
Complain no:[protected].

I booked train ticket through irctc app and money transfer via pay u money. but amount not transfer fron your side to irctc. further details
Booking transaction IDBooking Status
[protected]Not Booked
Wednesday15Aug 2018Not Booked
PNR Number :
Reservation ID: [protected]
Train No./Name: 12603 / HYDERABAD EXPTicket Type: E-ticket
From: CHENNAI CENTRAL (MAS)15 Aug 2018 To: SECUNDERABAD JN (SC)16 Aug 2018 00:00 Hrs
Booking Date: 12 Jul 2018Vikalp Status: No
Boarding Station: CHENNAI CENTRAL (MAS)Date of Boarding: 15 Aug 2018 00:00 Hrs
Quota: GENERALClass: SL
Ticket Charge: 400.0Service Charge: 0.0
Bank Name: PayU MoneyCharting Status: Chart Not Prepared

Sir, actually i made a payment of 417.7 for pdc of my bachelor degree certificate of a vishveshwarya technical university (Vtu), belagavi but even after making a payment i did not get payment receipt which i suppose to send to the university to get my pdc. I have done my payment of amount 417.7 on date 16_july-2018 by payumoney.
So I requested to send it on my [protected]@gmail.com
Contact [protected]

Money is debited from account, but ticket is not booked. Showing status problem at the bank end. Please tell me the solution to this problem. I want my money to be refund. There is no response has came from the payumoney.The amount of420 is debited from my account. I want answer and my back which is debited from my account. Still no sign of response from the payumoney