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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
Complaints 3770
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2131
Unresolved
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PayUMoney reviews & complaints page 129

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R
Rohan Pai
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of the transaction

I had done a transaction with SJEC Hostel Mess and the payment I'd is[protected]
the sum of rs 1656.41
Date :[protected]

in which the amount was debited from my account and the bill was not paid .
I need to know when will the amount be refunded back .
Do solve this issue as soon as possible by the earliest
plz do it as soon as possible
thank you...
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S
Sheikh Abdul Waheed
from Vijayawada, Andhra Pradesh
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prepaid online with pay u money order not received

Address:500024
Website:Customer complaints

Hi
I purchased two bottles of medicine from health mug on 11th of July 2018.
Till today not received .
Twice I called they replied within 48 hours you get.
Now they says it's delivered to wrong adress.
Not my problem you send me my stuff immediately.
It's between courier services and you am loosing my patience.
Kindly despatch the same at your earliest.
Be fair enough....
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A
Amardeep@1541
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud payment to investment india financial services

Address:Meerut, Uttar Pradesh, 250103
Website:MERCHANT NAME: "INVESTMENT INDIA FINANCIAL SERVICES"

1. I have received call from "investment india financial services" on "18.07.2018" regarding share market investment advice from following number "[protected]", name of caller is sandeep(as told by caller)
2. They have send me payumoney link to deposit the 50% of there monthly fees.
3.Thereafter i have transferred rs 5000 with the link.
4.Merchant name is "investment india financial services" and payment id is "[protected]"br...
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M
maithreye rajagopal
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund issued -, no response no refund option

Address:Pithoragarh, Uttarakhand, 262531

One of our customers asked for refund and the PayuMoney customer care asked for transaction details and we shared it. It has been more than 10 days we have not heard back from them. There is no refund option in out transaction pages to do it ourselves. No customer care number. Leave a query they do not get back to you. PayuMoney damages the credibility of our organisation. The service is pathetic....
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D
deeksha96
from Tumkur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment receipt not received in the mail

Hi,

I have paid ₹417.7 for Visveswaraya Technological University via net banking through PAYUMONEY in the favour of my Provisional Degree Certificate from the same.

And I received the confirmation SMS to my mobile number. But I haven’t received any confirmation email as well as the receipt attached. Due to which I am in able to process towards further steps in getting my Provisional Degree Certificate.br...
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P
Puskar SINHA ROY
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money refund irctc from yesvantpur to howrah

Hello, i have booked a ticket on www.irctc.co.in, but ticket is not booked and payment has been deducted from my account total deducted amount Rs1955.0 on POS IRCTC1117198 at PAY*WWW IRCTC CO IN txn# 940216.It was booked from yesvantpur to howrah station booking time was 13th july 2018 at 10.20 PM.Please help me to refund the amount because it is too much for me....
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L
Lava subbaiah A.P
from Kodumudi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

did not receive payment receipt

Merchant name - visveswaraiah technological university
Payment id[protected]
I did my online payment through pay u money for my provisional degree certificate but dint recieve a receipt whose print out i need to submit in the vtu provisional office.. Please check out my payment id and send me the reciept as soon as possible to this
email id [protected]@gmail.com
Please do the needful as soon as possible.....
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S
SonuRJ
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no receipt received even after complaint

This is Sonu.
I have already submitted a complaint and received a complaint id which is 03113259 BUT NO ONE HAS CONTACTED ME FROM YOUR OFFICE NOR HAS MY ISSUE BEEN RESOLVED.
I applied for my transcripts for which I paid Rs 1700 through online payment using PAYUMONEY. I received a mail which said the payment is successful. I did not get my payment receipt to my mail id. It was not attached. I need it urgently. PLEASE SEND ME...
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M
Mahendra Magan Patel
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction id 19959131 refund

Address:400051
Website:Reliance Energy app

I Karuna Khobragade did transaction for Reliance Energy electricity bill account no.[protected] on Reliance Energy app. through PayUMoney on 10/7/18 but I received email that transaction has failed having ID 19959131 but my money got deducted from my visa card. From that day I am sending email to [protected]@payumoney.com I got reply that money will be deposited in 3 to 5 working days. But 6 days have passed and money is not yet deposited and I am...
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S
Shreyashi Paul
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I paid my university fee of amount 4146.80 with transaction id 181980779816 but the payment has failed ..its a huge amount please help

Semester fee payment through payu transaction failed but amount 4146.80 deducted..its a big amount please help...the transaction id is[protected] ...transaction done on 17th july 2017...urgently need the money to pay my fees..this is huge problem with payu ...I do not know what to do next.this is an important payment as it is a matter of phd fees payment at University of Hyderabad...
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S
SonuRJ
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no receipt

This is Sonu. I applied for my transcripts for which I paid Rs 1700 through online payment using PAYUMONEY. I received a mail which said the payment is successful. I did not get my payment receipt to my mail id. It was not attached. I need it urgently. Please do check and send it as soon as possible.
Transaction id[protected]
Mail id- [protected]@gmail.com
Date of remittance- 16/07/18...
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K
KunalMalhotra1989
from Muzaffarpur, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about the refund made by irctc.

Address:829122

While booking a ticket through Irctc.co.in, i made my Payment through PayUmoney gateway as i found it easy (though i dont have any account with payu money). But later had to Cancel my ticket as it was not confirmed.
Now, the IRCTC Refund status shows that the payment has been REFUNDED with the bank name: PayU Money.
Kindly help and let me know how to get the refund back in my account.

The Complain has already...
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S
sivaphd17
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc train ticket booking - money not transfer

I booked train ticket through irctc app and money transfer via pay u money. but amount not transfer fron your side to irctc. further details
Booking transaction IDBooking Status
[protected]Not Booked
Wednesday15Aug 2018Not Booked
PNR Number :
Reservation ID: [protected]
Train No./Name: 12603 / HYDERABAD EXPTicket Type: E-ticket
From: CHENNAI CENTRAL (MAS)15 Aug 2018 To: SECUNDERABAD...
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P
Prashant Halaki
from Puttur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

need transaction id

Address:590006

Sir, actually i made a payment of 417.7 for pdc of my bachelor degree certificate of a vishveshwarya technical university (Vtu), belagavi but even after making a payment i did not get payment receipt which i suppose to send to the university to get my pdc. I have done my payment of amount 417.7 on date 16_july-2018 by payumoney.
So I requested to send it on my [protected]@gmail.com
Contact [protected]...
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B
Bjknvhh
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tickets

Address:522304

Money is debited from account, but ticket is not booked. Showing status problem at the bank end. Please tell me the solution to this problem. I want my money to be refund. There is no response has came from the payumoney.The amount of420 is debited from my account. I want answer and my back which is debited from my account. Still no sign of response from the payumoney...
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H
hiteshmishra708
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ignou payment success but no admission confirmation

Website:[email protected]

Done the payment and payment is deducted from my back account but no confirmation on ignou website
7/15/2018IGNOUOnlineAdmission
https://onlineadmission.ignou.ac.in/admission/
TestMotoResponse.aspx1/1
Payment TypeIDBI
Txn Id[protected]P_1
Txn Ref No[protected]
PG Txn Id[protected]
Txn StatusSUCCESS
Txn Amount11000
Txn MessageTransaction Successful...
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R
rjprad
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted while paying tax in bbmp website however not yet received the receipt

Website:bbmp

Hi Team,

i was paying property tax in bbmp website and the money of Rs 3571/ has been deducted but receipt is not generated.

please resolve the issue at the earliest .

please refund if your unable to generate the receipt.

transaction ID : UPI/[protected]/

gateway was PayU

Date of transaction : 15 july 18

time 0940.

I...
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A
Ankita Suraj Patil
from Bhusawal, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction failed but amount has been detected

Address:411015

Failed Transaction History
* Refund of failed transactions where payment is deducted will be credited automatically in 3-4 working days.

All JourneyUpcomingPast
Monday16Jul 2018Not Booked
Transaction ID: [protected]
PUNE JN ( PUNE) C SHAHUMHARAJ T ( KOP) Transaction Date: 14-Jul-2018
Transaction Amount: 420.0Payment Status: Amount Not Received From Bank
Failure Reason: Payment Failed...
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A
Abhishek1322
from Kapurthala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment successfully but not received confirmation from the merchant

Address:Chandigarh, Punjab, 160014
Website:Payumoney

Dear sir
I have made payment of Rs 17376. for Enrolment No - 27029 Roll no-12008 On 14 of July 2018 the amount has been deducted from account and further I have received an e-mail from pay U Money that Transaction Is Successful but the transaction is not being reflected on Dav College sector 10 Chandigarh website and I have not received the payment receipt From College As Well. Screenshot has been attached below .kindly help me with...
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K
Karneet Kaur
from Kashipur, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment successful but ignou didn't received yet

Address:New Delhi, Delhi, 110051
Website:www.ignou.ac.in

Payment of Rs 6800 is debited from my Hdfc bank and I have got the confirmation mail from PayU for the successful payment.
But ignou have not accepted the payment and still it is showing as PAYMENT STATUS IS PENDING.
Date of Payment 13jul2018
Time of Payment 9.41 pm
Transaction ID [protected]P_1
Payment Id [protected]
Amount 6800

Please talk to the Ignou members or REFUND my payment...
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