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PayUMoney Complaints & Reviews

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Last updated May 9, 2024
Complaints 3771
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2132
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PayUMoney reviews & complaints page 133

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S
Sowmithri
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failed transaction but money deducted

Address:520013
Website:Flavourella.com

Hi,
I made a payment on 28th may 2018 for rs. 2065.41/-, to flavourella.com the transaction failed but the amount is deducted from my account. I contacted the bank they said to wait if it is not refunded by a week raise a complaint at payment gateway service provider (Payumoney). It still shows in my dashboard that the transaction is successful and the merchant says he did not receive the money. Kindly help to sort out this transaction....
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S
Sonia Joshi
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund regarding cancelled order no. 100007625

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.sweetcake.co

Dear sir
Placed below is the summary of the transaction done through payumoney. However i've cancelled the same order but i haven't received any cancellation mail or any refund related email neither from payumoney nor from merchant end. Please do needful..

Thanks

Dear sonia
Thank you for paying with payumoney. Your payment has been successfully processed.
Merchant name: sweetcake order...
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J
js rajput Singh
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not delivered to the destination

Address:Indore, Madhya Pradesh

Dear sir,
I jitendra singh had transfer rs 5500/- to wealth it global bia sbi internet bank transaction through payu money on 02.06.2018 11.52 am and payu send massage that payment is done successfully and amount also deducted from my account but excutive from wealth it global said that money is not delivered from payu money. The detail of payment is:

Merchant name: wealth it global
Payment id:[protected]br...
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Railwayspayumoney refund not received after 5 days
Payumoney — refund not received after 5 days

I booked 10 tickets (2 transaction) on 3rd may which was booked. Then i cancelled the train. The irctc site states that they have been refunded with refund id's [protected] the irctc site is showing that the amount is refunded but it is not credited in my account...
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S
Sushil1984
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payu — fraud company

Address:New Delhi, Delhi, 110092
Website:www.fairsdeal.com

Don't fall in the false promises and false service of payu. Biz & payumoney, these people are fraud. When a big amount is captured in payu they give u baseless and ridicolous excuses and hold your money. No defination and support from any side. My 47 laks is stucked with them, now i am serving them legal notice, in my next phase i will share the same with all o[censored]. I humbly request not to do any business with these fake and fraud guys. I...
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A
Accounts moin
from Bengaluru, Karnataka
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bbmp multiple payment

Address:560102

Date 29.04.2018
30.04.2018 complaint status update [id: 1941955].

I am not able to get refund from pay u & bbmp its already a month, if i visit bbmp office in btm 1st stage their is no such multiple payments done contact pay u or see bank statement for reversal
In complaint status update id got reply from pay u :
Please note that your txns via payment id - [protected] and [protected] are successful...
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J
jj97235
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received after 10 days

I booked 2 tickets on 19 may which was not booked but the cash was deducted. The irctc site states that they have been refunded with refund id's [protected] and [protected].in a similar case i have not received refund for a ticket booked on the 18th with refund id [protected]. The irctc site is showing that the amount is refunded but it is not credited in my account after almost 10 days...
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I
irshadkhan12345
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket amount deducted but ticket not booked and refund not reflect in ac

Hello payu money i had booked the ticket on irctc but ticket is not booked and an amount has been deducted from my pnb account and a refund amount by irctc sent to the payumoney bank but there is no response from a bank. My details of all transaction are as below
Transaction id is [protected] on 12 may 2018 amount 830
Bank refund transaction id [protected]...
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J
Jega Biju Prakash
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order not placed but money deducted

Address:Madurai, Tamil Nadu, 625014

I ordered a book on atithi books site through your merchant site paybiz using freecharge wallet.. My money of rs 730 got deducted... Neither order is placed nor money is refunded... Kindly look into it... Pls provide a contact number for enquiry because there is no reply to the mail i sent... Atleast let me know if the order will be placed or the money will be refunded or not... Been more than 24hrs......
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D
Durgesh09
from Ghaziabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding refund

Website:Irctc

Dear sir
I have booked my ticket on 24th may in garib rath 12212. Bug to anvt. The transaction was failed because of non availability of seat.
The money was deducted from acount no -[protected]
Punjab national bank.
Amount:1120 rs
Amount not credited in bank.. Payment was done through payumoney

Thanks
Durgesh kumar
[protected]
Sent from my huawei mobile...
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R
Rajesh Chander Dhawan
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mcd house tax

Address:New Delhi, Delhi
Website:Edmc

On 22_05.2018 i have made payment to edmc for house tax through www.mcdpropertytax.in/ptedmc. i had made payment two times but the payment not gone to mcd though my account was debited both the times. The details are as under:. Bank name union bank of india. Transaction nos. 77585296 &77589615 showing payment to ibibo web pvt ltd in my bank account. I therefore request you to look into the matter immediately and credit my account with the...
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L
Luch
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of tickets not booked

Address:New Delhi, Delhi, 110055
Website:PAYUMONEY

Dear concern,

I booked tickets on 24th may '18, ndls to svdk for 22nd july'18 through pay u money option available on the irctc site. Amount of rs 4646 has been deducted from my account but the status shows that tickets are not booked. I do not have any account on payu money app. My transaction id: [protected]

Kindly look into the same and update....
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R
Ramavicky
from Udaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining against railway cancelled tickets

Address:Gurgaon, Haryana, 122001
Website:Www.payumoney.com

I have cancelled my ticket with pnr no [protected] on 16 may 18 06.43.18 hrs. My cancellation i'd is [protected]. Till date i have not received my refunded amount. Kindly check the status as per irctc they have already refunded the amount to pay u money. Still there is no balance of refund on my account please let me know when they will refund the money....
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J
jagalur
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

eazyshopee

Address:Bangalore, Karnataka, 560003

I had initiated a transaction to eazyshopee towards a payment for textbooks on 26.04.2018 through my standard charterd creditcard, which later, thats yesterday, 25.05.18, i found out that the money hasnot reached the eazyshopee.in my present creditcard statement says its paid to you but not sent to eazyshopee by you.

I request you to refund the said money back to my account.

Thanking you,

F....
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H
Heated Rahul
from Kolkata, West Bengal
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no 1 fraud racket

Address:Howrah, West Bengal, 711106
Website:www.payumoney.com

YOU WILL NEVER GET YOUR MONEY ., ...
It has been more than 2 month since i asked payumoney to transfer my hard earned money to my bank account

Today they told me to wait for 210 DAY for transfer.
ARE YOU SERIOUS?
STUPIDITY TOO HAS A LEVEL
...
PROOF :

You call yourself a big company but doesnt have a customer care phone no (CHECK IT YOURSELF)

You never call us...
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S
sarab_dhaman
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about refund money

Address:Faridabad, Haryana, 121001
Website:www.payumoney.com,www.irctc.co.in

I booked my ticket from irctc but i cancelled it later and i made a payment in irctc by netbanking and but they pick up the amount by payumob app now i dont know wat to do. I did not recieved my amount of 4000 rs and i think i am looted by payumob. Bank refund tansaction id :[protected] refund date is 23/may/2018. Please help me to sought out my problem as soon as possible....
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L
laxmikant dwivedi
from Mathura, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund my money deduction

On date 09 may2018. I was booking my ticket from faizabad to moradabad. With train faizabad delhi exp. For journey date 12 june 2018 after searching seat through irctc app i fillup my details and login for book the ticket but unfortunately amount rs 265+ service charge was deducted from my bank account but my ticket was not issued to me please refund my money
Tid 70013946/e
Ref[protected]
Transaction id [protected]...
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H
Harneet7777
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

against refund

Address:Hoshangabad, Madhya Pradesh, 461111

Sir, I have one cancelled ticket which i booked from IRCTC with PayUMoney as payment gateway. IRCTC show the money is refunded to PayUMoney but the money is not refunded to my bank account yet. Its been 3-4 days. I tried your customer care numbers but none of them is working. I am not satisfied with your service. Please resolve my problem as soon as possible. I am attaching the photos of the refund details as shown by IRCTC.

Reference...
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S
Sohini Pradhan
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund failed transaction

I made a payment of ₹5000 on 17.05.18 which failed but the amount was deducted from the account at 15:56 following which i made another attempt and it was successful.
The money of failed transaction has not been refunded back into the account till date. Kindly provide me with the details of the status of my refund.
Merchant name: nime
Payment id:[protected]
Name: sohini pradhan

I have already sent...
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P
Pratik Kanimar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc refund cancelled ticket money to payu money

Hi
I have cancelled my ticket on 16th may 2018 and it was processed by irctc on 29th may but it has not be credited to my account and it is showing payment option payu money m.
Pnr number [protected]
Irctc transaction id [protected]
I want to my money back. And i used net banking so why it has not been credit to my bank. When i checked my bank statement it show paid to irctc at the time of booking tickets....
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