PayUMoney Complaints & Reviews

Hello, i tried to buy a "madeeasy handbook for electronics engineers" this morning through madeeasy official website. Payment was done using iob debitcard through payu payment gateway. Gateway said payment was failed and no order was placed in the website. But i got message from bank stating that rs. 355.45 has been deducted from my bank account. I want my money to be refunded as soon as possible.

My college is harcourt butler technical university.
I paid an amount of rs. 33017.70 to them via payumoney but your company didnt even sent me a confirmation email.
Some sort of confirmation is always needed.
Payment id:[protected]
Please resend me the payment confirmation page with my name and payment id on it to my email: [protected]@gmail.com
Further communication is preferred over the email.

Hi,
I booked train from cbe to mas yesterday and paid money through payu. The booking failed and money got deducted from my axis bank account. But till now it is not been credited back to my account from payu.

Name: rajalakshmi
Prn no: [protected]
Train booked through irctc on 20th august 2018.

If you need more information then kindly contact me in email.

Hello sir,

I had ordered m2 band on shopits website and they had no option for cash on delivery. so we had to do an online transaction. I did not yet received my order. And there's no available contacting services available. Fake mobile number and a fake email have been addressed on the website which we could not reach to. There was no response from their side on an email a week ago.

I have booked three ticket on irctc using my union bank of india visa card on 23rd july 2018 but
I cancel all three ticket on 6th aug 2018 and on irctc portal its showing money has been refunded back to payumoney (I don't have any payumoney account) but the refunded money has not been credited back to union bank of india account.

So i sent mail to [protected]@payumoney.com with
Irctc portal details and additional following deatils:-
Transaction date:- 06 aug 2018
Transaction id:- (Protected)
Booking amount :- rs 4850
Refund amount:- rs 4365
Refunded id:- (Protected)
. Transaction date along with the amount.
• email id and phone number used for processing the transaction.
• first 6 and last 4 digits of my card.

Payumoney customer care created ticket[protected]
But i didn't get any response from payumoney customer care and i didn't get my money back in my bank account yet.
I request you to initiate transaction as soon as possible.

Dear Sir/Pay U money,

I have made payment to TIrupati Devasthanam for Darshan tickets on 27th June 2018 for booking on 4th sept 2018 vide payment id[protected] and merchant id LBUU924B, payment made by credit card.
once payment made screen was pop up on laptop saying your support team will call me within 2 hrs for other details, but till date i havent received any tickets nor calls, i am trying to call paymoney asking for my refund but nobody is resonding/not able to connet.
requesting you to please do the needfull on highest priority other wise i will have to log complaint in consumer forum by cause of fraud.

My Name is
Rupesh Hilal
Mob No [protected], [protected]

Dear Sir/Pay U money,

I have made payment to TIrupati Devasthanam for Darshan tickets on 27th June 2018 for booking on 4th sept 2018 vide payment id[protected] and merchant id LBUU924B, payment made by credit card.
once payment made screen was pop up on laptop saying your support team will call me within 2 hrs for other details, but till date i havent received any tickets nor calls, i am trying to call paymoney asking for my refund but nobody is resonding/not able to connet.
requesting you to please do the needfull on highest priority other wise i will have to log complaint in consumer forum by cause of fraud.

I made a transaction to a company and my money was refunded to payumoney. The payumoney dashboard shows "refund successful. Expected to reach your account by 13-aug-2018" but it is 15th august already and i am still waiting for the refund. Payumoney has a pathetic system and they do not have customer support! It looks like my money is gone.

My payment id is:[protected]

Hello
I am completing form last 1 month but I didn't get any solution yet

I made my on 2-07-18 and it fails then why would you made the payment again why don't you refund it back and if you made the payment again then why should I talk to the merchant but still I talk to the merchant they clearly told me that the payment wasn't done of this utr no PayU id: [protected] Merchant Settlement UTR:[protected] Merchant Settlement Date: 04/07/2018
Please see the attachment that got

Dear sir/madam,
I purchased a standard package from rent link by paying rs 2, 999/- (Via payumoney) on july 21st 2018, hoping to find a 2bhk house on rent using their help. But till date i did not get to see a single property and the merchant is not responding to my calls/mails. I need to vacate my current house by this month end and i feel like i have been cheated, please help me get my money back. Following is the transaction details.

Merchant name: rent link
Order amount: 2999.00
Payment id:[protected]
Merchant order id: standard package
Invoice number: inv[protected]
Date/time of payment:[protected]:34:43
Merchant website: https://www.rentlink.in

Thanks

Dear sir
I have made a transaction of rs. 6100 with moringo organics pvt. Ltd. On 8 august 2018 with my bank of india debit card. Payment was successful, but work with moringo organics pvt. Ltd. Not done. Now they are demanding transaction details of pay u money. Unfortunately i didnt received mail from payu money. So pls forward me transaction details to my mail id
[protected]@gmail.com at your earliest.
Note ;-time of transaction is 11:21am date:-8aug2018

Mob no [protected]

Hi team

I am pooja paid my son quarterly school fee through payumoney and my payment i'd was [protected] and it was favour of prabhu dayal public school.
It was paid on 15th july and my account got debited and payment show successful, but why school portal is still showing me unpaid fee.
Please check and resolve this issue as soon as possible.

Thanks
Pooja

I did one transaction through payumoney for analytixlabs fee payment, though the transaction got failed but amount got deducted from my bank account. It's already been more than a week and no refund has been transferred to my account. I need this money on urgent basis.

Transaction details :

Merchant name analytixlabs

Payment amount 10000.00

Payment id [protected]

Merchant website/store

Date/time of payment [protected]:01:43.0

Failure message

I have already informed about this to payumoney.
It's really bad to block someone's money for these many days without any reason. I am in urgent need of money and i request payumoney to process within a day.

Here is a online portal, www.spicemarket.in and they are marketing spices online and collecting funds through payumoney. I had placed an order with them worth Rs.350=00 and paid through my credit card on 27th JULY, 2018 as per receipt received from payumoney. The receipt says that receipt of the money was Sagagen Technology and payment id. This order cancelled, but no refund received.
On not receiving any further communication about the same, I tried to contact on their mobile nos. as given on their web site and found that they are continuously switched off and messages have no response back. I presume this company to be a fraud & refund to my same credit card a/c from which it was paid.
Please take this issue up on priority before more online clients are cheated and it becomes a scam

I have paid the fees of puda clerk exam on 16th july, 2018. The amount is debited twice. I have submitted the issue in my debit card issuer bank. Bank has rejected the claim. They said that this issue was by the merchant site. Contact them. Please refund my amount as soon as possible. The total amount debited is 1001.77 rupees. It was the first time i have paid amount from your site. Kindly pay attention to it.

I placed an order for a samsung hw-j7501r/za 4.1 channel curved soundbar with subwoofer for rs. 29, 999/-. He was initially responding to calls but now no news.. No product, no updates, no nothing... Looks like a fraud for sure... Website : www.luxify.in and www.shippin.in. the man's name is gaurav tangri and his mobile[protected]. Can payumoney which facilitiated the transaction help me and block this fraud??

I'm a full time social blogger, just trying to keep this lite and +ve / fake merchant namely (Shopskary.com) website on instagram directed me to this website, where i'd posted my payment through my cc. Later on i came to know that the website (Shopskary) is fake!!, looking for a full refund!!! And payumoney should do some security checks, never the less if their goal is to be to stay in bussiness they and the advertising agency needs to be blacklisted, im going to do random checks on fraud websites are linked in on my blogger platform. & hoping for the best! My refund amt is too low, but ill make sure people like me can stay alert!!.

Dear
Sir/madam

I have done payment to bbmp bangalore for the property tax payment through their portal: bbmp propery tax system through portal: https://bbmptax.karnataka.gov.in

In which my amount was debited from my account but they have not received payment.
Its not showing on their website

My transitions ref number is *
Vin/m/s bruhat *
Total amount - 25375.49
Payment was made by debite card

Bbmp
Application no *
Bbmp transition i'd number *
Amount 25106/-

Payment date 31/7/2018
Payment time 01:20pm

I have contacted at bbmp office they said give letter to your bank your problem will be solved

I have contacted to my bank they have said you have to contact to payment gateway
And said we don't know how and when you have done payment

I have mailed to payu money also but i didn't got any response from them just a token number and saying will contact you two working days still waiting for positive response from them but still waiting

Kindly solve my issue as soon as possible waiting for positive reply

Thanking you
Regards
Avtar singh virdi

I placed an order in TVParts.in for LG powersupply board paying 2490Rs through PayUMoney on July 8th (attached the image payumoney.jpg and payumoney2.jpg from bank and from the supplier).
Later supplier told that he didn't have that in stock and cancelled the order and initiated the refund. I followed up with the supplier and he said he has done it

Since the supplier didn't have the stock they cancelled the order and initiated the refund on 10th July. After waiting for couple of weeks, I contacted the supplier then he send me the snippet showing initiating the refund (image payumoney3.jpg). Then I tried posting the query in their site last week still no response.

Hence I am raising the complain with the hope of solving it.

PS: When I searched in this site, I am surprised to see so many people complaining about this vendor.

I made a transaction to pay amount to my payee miles web by airtel money on 25-jul-2018. Amount rs.3614 has been debited but the transaction was unsuccessful.

Regarding my refund i did not get any progress till now even after 8 days. I tried to contact payumoney customer care no body responding, i sent some message through get help link in thier portal, i did not get any response (When i am submitting i got message as i will be called in 2 days but nobody called till now).

It seems they don't have any proper channel to address these issues. I got very disappointed fed up with thier services.

Milesweb also keep saying they did not get further update from payumoney.

Both of them making customer to feel disappointed.