PayUMoney Complaints & Reviews

Hi Team,

i was paying property tax in bbmp website and the money of Rs 3571/ has been deducted but receipt is not generated.

please resolve the issue at the earliest .

please refund if your unable to generate the receipt.

transaction ID : UPI/[protected]/

gateway was PayU

Date of transaction : 15 july 18

time 0940.

I Need it ASAP. would appreciate your response. thank u

Failed Transaction History
* Refund of failed transactions where payment is deducted will be credited automatically in 3-4 working days.

All JourneyUpcomingPast
Monday16Jul 2018Not Booked
Transaction ID: [protected]
PUNE JN ( PUNE) C SHAHUMHARAJ T ( KOP) Transaction Date: 14-Jul-2018
Transaction Amount: 420.0Payment Status: Amount Not Received From Bank
Failure Reason: Payment Failed

Dear sir
I have made payment of Rs 17376. for Enrolment No - 27029 Roll no-12008 On 14 of July 2018 the amount has been deducted from account and further I have received an e-mail from pay U Money that Transaction Is Successful but the transaction is not being reflected on Dav College sector 10 Chandigarh website and I have not received the payment receipt From College As Well. Screenshot has been attached below .kindly help me with this issue.
Email Id - [protected]@gmail.com

Payment ID[protected]
Merchant Transaction Indentifier : 33140323f5d3b28e8e5a

Thanking You
Abhishek Sharma
Roll No - 12008
Coll. Enrol. No - 27029
Contact- [protected]

Payment of Rs 6800 is debited from my Hdfc bank and I have got the confirmation mail from PayU for the successful payment.
But ignou have not accepted the payment and still it is showing as PAYMENT STATUS IS PENDING.
Date of Payment 13jul2018
Time of Payment 9.41 pm
Transaction ID [protected]P_1
Payment Id [protected]
Amount 6800

Please talk to the Ignou members or REFUND my payment so that i Can further proceed for the payment again.

Hi,
I have done two payments one of your merchant ( finetech research and investment advisor), but right now they are not respond me and telling that they are not receive any payment and they are not ready to give any prof regarding 14000 rs payment. They are telling talk with payumoney people about refund. Merchant told me they already refund my amount to you people but i am unable to find your customer support team. kindly help me.

i attached payment copy also.

Thanks,
Sumit Datta.

I have applied for a training in skyfi education labs and i paied the advance of about 1500 rs.But the trainign was closed and they initiated a refund of my money.Then i got a mail from payumoney that the refund is received by them, but whn i checked my payumoney account no money was added or no details were showing.I have contacted several times by mail but they did not responded i have called their office but they did not received.Please tell me what to do now.In this digital world i am stuck.my transaction id[protected], phone no-[protected], ammount -1500 rs.

Hi,
I made a transaction on Saturday July 7 2018 and the transaction got failed. I tried emailing for refund, but it is been 5 working days now, that I have received any updates regarding the refund or the refund to my bank.
The customer helpline number just keeps on ringing no matter what time you call and though the email response says you would get a response within 2 working days, yet to receive a response.

Sir, actually i made a payment of 403.57 for pdc of my bachelor degree certificate of a vishveshwarya technical university (Vtu), belagavi but even after making a payment i did not get payment receipt which i suppose to send to the university to get my pdc. I have done my payment of amount 403.57 on date 10_july-2018 by payumoney.
So I requested to send it on my Gmail - [protected]@gmail.com
Payment Id[protected]
Mobile no. [protected]

Dear sir,

I was booking railway ticket from Mumbai to Jabalpur in peak hours at 8 am yesterday 6/7/2018 using IRCTC app, I used payumoney as usual for payment using my DBS visa debit card, but after deducting amount from my bank, windows didn't redirected to IRCTC.
Though ticket booking failed but transaction done to payumoney from my bank DBS, please provide me refund of money in my DBS account.
Details are as follows:

Msg got from dbs bank:
Dear Customer, Purchase transaction at WWW IRCTC CO IN GURGAON IN using card no. **2978 for INR 1710.00 on 06/07/18 is successful.

My VISA Debit card number starts with 463237 and ends with 2978
Bank Name : DBS (DIGIBANK)
Card type: Visa
Date of transaction: July 6, 2018
Time of transaction: between 8 am to 9 am
Transaction id irctc: [protected]
Transaction id dbs bank: s5140811
notes from dbs bank:[protected]
Amount to be refunded: 1710 INR
status from irctc: pending from bank end, bank name: payumoney, reason: no response frm bank

It's more that 48 hours, still I'm waiting amount to be refunded.

Please refund as soon as possible.

I was booking a tatkal ticket on 30th june at IRCTC platform using my IOB debit card via Pay u money payment gateway, the booking failed due to seat unavailability, the IRCTC says the amount is refunded to Pay u money bank, but it not reflected back in my IOB account.

Kindly help me.

Transaction Id: [protected]
Refund Id: [protected]

Sir i have done railway reservation through payu gateway...due to some problem reservation got cancelled and money got debited from my bank amount...so kindly refund my money as soon as possible ...

details:-
Transaction ID: [protected]PNR:
Train No./Name: 11061 / DARBHANGA EXPTransaction Date: 29-Jun-2018
JABALPUR ( JBP) NAINI ( NYN) Refund Status: REFUNDED
Cancellation/Refund ID: [protected]Bank Name: PayU Money
Booking Amount: 1520.0Refund Amount: 1520.0
Refund Date: 29-Jun-2018

My cc details were saved in your data base when i recharge jio last day. I want it remove the details of my cc from the data base as i dont want to keep it shared online. Request to remove the cc details and acknowledge. I already have raised my request and i have received the reply that the details will be kept safe with your website. But i insist to remove the CC Details. Kindly do the needful

Hi, my name is brindajeet siingh from zirakpur mohali punjab, i just made a payment for a forex card of indusind bank through payu and in the meanwhile the page got expired however i still got a messsage of payment deduction from my hdfc bank of 4501 inr. Request you to kindly credit the same back to my account. Please do it urgently as i have to travel aboroad immediately and need to buy a forex card. My mobile number is [protected].

I have booked a bus ticket n was transfered to payumoney gateway, the transaction was taking too much time & by the mean time the amount has been deducted from my acount & but there was no ticket genrated, even aftr some time it showed transaction canceled. Please contact as sol as possible, its my first online failure
Transaction id e651eeeee09e91b9d37b

Dear sir
I have done my payment of amount 560 on date 02_july-2018 on time 23:32:02.000 by payumoney for my 1st semester exam form in rajasthan university of health and science (Ruhs) & i don't get my payment receipt & it is compulsory to submitted with form in colleage as a proof.
So i requested to send it on my gmail - [protected]@gmail.com
Transaction no. 26130677a2a98ddddb90
Mobile no. [protected]

My b.com program 2600 rupees fees deducted during online payment but
Transaction failed as amount is debited from punjab national bank debit card
On 2nd july 2018.
My pnb bank account no is [protected]
Ifsc code is punb0024900
The transaction time is 10:48:11

Transaction
Control no-[protected]p
Please see the issue as soon as possible.

I paid my fees yesterday at gems, deccan society an i couldnt not download the aknowledgement which i need to submit in the college for admission purpose. Kindly mail me the aknowledgement
My
Reference id : rybrss0iqaxnrs4. I need payment slip urgently. The payment was successful but the payment slip was not generate. I am unable to reach customer support. No reply of any emails i have sent till now

I pay my college fee for college of engineering & technology, bikaner. But, i did not received the receipt via web or email. Kindlyy provide me with the receipt the related information is given below.
Date-03/07/18
Payment id :[protected]
Email:- [protected]@gmail.com
Kindly, provide it by sending through provide e-mail.

They fooling people and they are the biggest scammers who are doing scam with white color and the government officials are also supporting them we filed many complaints they just say to us that the payment has been settled to the merchant and if we want refund we have to contact merchant but merchant had sent us the detailed screen shot that the amount is not settled to their account. So at it seems payumoney is the person who misguiding every one i will fight for my money back i have all the transaction id conversation mail and the recordings which they have falsely provided and misguiding me i want revert on my mail id [protected]@gmail.com.

I have paid property tax via payment gateway to Mira Bhaindar Municipal Corporation on 18/09/2017, ref .no. 74332747262726182022759. Have received this years property tax bill showing pending for last year. When enquired with them I came to know that as per their record they havent received the money of Rs. 3155/-.PayuMoney office at Malad, Mumbai is closed and there is no other way to reach them.