Claimed

PayUMoney Complaints & Reviews

3
Last updated Mar 28, 2024
Complaints 3770
Resolved
2131
Unresolved
1639
Quick Links
Statistics
Share
Contacts

File a complaint to PayUMoney

Having problems with PayUMoney?

File a complaint and get it resolved by PayUMoney customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayUMoney
Customer Service Contacts

PayUMoney Website

PayUMoney Head Office Address

7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32
Gurgaon
Gurgaon District
Haryana
India
122002

PayUMoney reviews & complaints page 130

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sumitdatta25
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

merchant related issue

Hi,
I have done two payments one of your merchant ( finetech research and investment advisor), but right now they are not respond me and telling that they are not receive any payment and they are not ready to give any prof regarding 14000 rs payment. They are telling talk with payumoney people about refund. Merchant told me they already refund my amount to you people but i am unable to find your customer support team. kindly help...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ritam003
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund mail received but no money is showing in payumoney wallet

Address:Jalpaiguri, West Bengal, 735101
Website:Payumoney

I have applied for a training in skyfi education labs and i paied the advance of about 1500 rs.But the trainign was closed and they initiated a refund of my money.Then i got a mail from payumoney that the refund is received by them, but whn i checked my payumoney account no money was added or no details were showing.I have contacted several times by mail but they did not responded i have called their office but they did not received.Please...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sang_2211
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

issues regarding refund

Address:Gurgaon, Haryana, 122001

Hi,
I made a transaction on Saturday July 7 2018 and the transaction got failed. I tried emailing for refund, but it is been 5 working days now, that I have received any updates regarding the refund or the refund to my bank.
The customer helpline number just keeps on ringing no matter what time you call and though the email response says you would get a response within 2 working days, yet to receive a response....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Megha Shet
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting the payment receipt

Sir, actually i made a payment of 403.57 for pdc of my bachelor degree certificate of a vishveshwarya technical university (Vtu), belagavi but even after making a payment i did not get payment receipt which i suppose to send to the university to get my pdc. I have done my payment of amount 403.57 on date 10_july-2018 by payumoney.
So I requested to send it on my Gmail - [protected]@gmail.com
Payment Id[protected]
Mobile...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pankajdixit99
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failed ticket booking using payment gateway at irctc

Address:Gurgaon, Haryana
Website:PayUmoney.com

Dear sir,

I was booking railway ticket from Mumbai to Jabalpur in peak hours at 8 am yesterday 6/7/2018 using IRCTC app, I used payumoney as usual for payment using my DBS visa debit card, but after deducting amount from my bank, windows didn't redirected to IRCTC.
Though ticket booking failed but transaction done to payumoney from my bank DBS, please provide me refund of money in my DBS account.
Details are...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjay007@
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc refund not received help

I was booking a tatkal ticket on 30th june at IRCTC platform using my IOB debit card via Pay u money payment gateway, the booking failed due to seat unavailability, the IRCTC says the amount is refunded to Pay u money bank, but it not reflected back in my IOB account.

Kindly help me.

Transaction Id: [protected]
Refund Id: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
K R SURESH KUMAR
from Baikunthpur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refunded amount not yet received

Address:Jabalpur, Madhya Pradesh, 482005

Sir i have done railway reservation through payu gateway...due to some problem reservation got cancelled and money got debited from my bank amount...so kindly refund my money as soon as possible ...

details:-
Transaction ID: [protected]PNR:
Train No./Name: 11061 / DARBHANGA EXPTransaction Date: 29-Jun-2018
JABALPUR ( JBP) NAINI ( NYN) Refund Status: REFUNDED
Cancellation/Refund ID: [protected]Bank...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cc details saved in your database

Address:Ernakulam, Kerala, 682306

My cc details were saved in your data base when i recharge jio last day. I want it remove the details of my cc from the data base as i dont want to keep it shared online. Request to remove the cc details and acknowledge. I already have raised my request and i have received the reply that the details will be kept safe with your website. But i insist to remove the CC Details. Kindly do the needful...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
brindajeet singh
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for forex card payment made through indusind bank website

Address:Mohali, Punjab, 140603

Hi, my name is brindajeet siingh from zirakpur mohali punjab, i just made a payment for a forex card of indusind bank through payu and in the meanwhile the page got expired however i still got a messsage of payment deduction from my hdfc bank of 4501 inr. Request you to kindly credit the same back to my account. Please do it urgently as i have to travel aboroad immediately and need to buy a forex card. My mobile number is [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ajoy Babu
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted travel bus

I have booked a bus ticket n was transfered to payumoney gateway, the transaction was taking too much time & by the mean time the amount has been deducted from my acount & but there was no ticket genrated, even aftr some time it showed transaction canceled. Please contact as sol as possible, its my first online failure
Transaction id e651eeeee09e91b9d37b...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
U.D
from Bilara, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not receive my payment receipt in email by payumoney

Address:Jaipur, Rajasthan, 302015
Website:Payumoney

Dear sir
I have done my payment of amount 560 on date 02_july-2018 on time 23:32:02.000 by payumoney for my 1st semester exam form in rajasthan university of health and science (Ruhs) & i don't get my payment receipt & it is compulsory to submitted with form in colleage as a proof.
So i requested to send it on my gmail - [protected]@gmail.com
Transaction no. 26130677a2a98ddddb90
Mobile no. [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Narendar245
from Karnal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ignou- fees deducted but transaction failed

Address:New Delhi, Delhi
Website:www.ignou.ac.in

My b.com program 2600 rupees fees deducted during online payment but
Transaction failed as amount is debited from punjab national bank debit card
On 2nd july 2018.
My pnb bank account no is [protected]
Ifsc code is punb0024900
The transaction time is 10:48:11

Transaction
Control no-[protected]p
Please see the issue as soon as possible....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
V
variantpk
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment slip not generated

Address:Moradabad, Uttar Pradesh, 244001

I paid my fees yesterday at gems, deccan society an i couldnt not download the aknowledgement which i need to submit in the college for admission purpose. Kindly mail me the aknowledgement
My
Reference id : rybrss0iqaxnrs4. I need payment slip urgently. The payment was successful but the payment slip was not generate. I am unable to reach customer support. No reply of any emails i have sent till now...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Babul Choudhary
from Jodhpur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding not getting a receipt

Address:Bikaner, Rajasthan, 334004
Website:cet-gov.ac.in

I pay my college fee for college of engineering & technology, bikaner. But, i did not received the receipt via web or email. Kindlyy provide me with the receipt the related information is given below.
Date-03/07/18
Payment id :[protected]
Email:- [protected]@gmail.com
Kindly, provide it by sending through provide e-mail....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shreedharan111
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not refunding my money above 1 lac

Address:680302
Website:www.payumoney.com

They fooling people and they are the biggest scammers who are doing scam with white color and the government officials are also supporting them we filed many complaints they just say to us that the payment has been settled to the merchant and if we want refund we have to contact merchant but merchant had sent us the detailed screen shot that the amount is not settled to their account. So at it seems payumoney is the person who misguiding...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Shrenikb
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not received by merchant mbmc

Address:Thane, Maharashtra, 401105

I have paid property tax via payment gateway to Mira Bhaindar Municipal Corporation on 18/09/2017, ref .no. 74332747262726182022759. Have received this years property tax bill showing pending for last year. When enquired with them I came to know that as per their record they havent received the money of Rs. 3155/-.PayuMoney office at Malad, Mumbai is closed and there is no other way to reach them....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjay kumar007
from Bhabua, Bihar
Report
Copy

irctc ticket booking failed transaction refund

I booked a ticket on last thursday but my transaction was failed and still my money got deducted from bank account. Now when i checked in irctc refund status it says that my refund has been credited to bank payumoney. I have not received my
Refund yet. Its been a week. My refund id is [protected]. Please help me with this. When will i get my amount credited?......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Siger
from Paravur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payumoney refund of irctc cancelled ticket amount

I have booked two tatkal train tickets from nagapattinam to palakkad jn through irctc website and payment done through my debit card due to tatkal waiting our tickets was cancelled. My railway ticket amount is not refunded to my bank account it shows amount refunded to payumoney so how amount will get refund to my bank account. I did not have any account with payumpp then how will i get my amount in my bank account....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
U
upen6986
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of money

Hello i am upender i booked a train ticket from irctc debit card on 7 june 2018 of rs 4700 and the gate way used was pay u. Due to some reason i cancelled the ticket on 8 june 2018. Accordind to irctc they refund the amountof rs 4490 through the gateway means pay u on 11 june but no amount was created on my account as talked to my bank they are telling that they haven t receive any amount, this means the mediator pay u not credit my money...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Amol SB
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my order haven't received but payment deducted.

Address:Jalgaon, Maharashtra, 425001
Website:www.speedypublication.in

Dear admin
I am getting concerned about my order for a speedy science book. I placed the order on your www.speedypublication.in web site using my debit card on june 19, 2018. My order id is 1474, and the name on the account is amol bhalerao. I requested that you ship the book to me at my location.

I ordered my book through you because the price was so low. However, if you cannot get my order to me please credit my account,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy