PayUMoney Complaints & Reviews

I booked ticket on irctc.co.in costing amount of 5610 on august 31. The bank was sbi and payment gateway was payu. The transaction failed but the money was deducted from my account. How and when will i recover my amount.

Transaction date : 31st august 2018
Transaction amount :5610
Txn id :[protected]
Name: jayachandra
Gmail : [protected]@gmail.com

Plz refund mney

Hi Team,

On 03-Sep-2018, i ordered for visiting cards on "www.printasia.in" website and payment of Rs. 159/- was also made against reference no: "BIL/ONL/[protected]/PAYUMONEY/PayUMoney", payment was deducted from my account but till date any kind of voucher code and ordered material also not delivered yet. It is requested to look into to the issue on priority and help to resolve the same.

Regards,
Anurag Tomar

Dear sir
I have paid electricity bill via payumoney dated[protected] time 18:57:05 my electricity account no is ([protected]) paid amount is 35333.55
But till date not update my bill amount & payumoney contect no is[protected] not respond 08-09-18 to till date or time am also attached payumoney payment recpit in this email please check & solve my issue

Thanks & regards
Avninder singh
[protected]

I was booking rail ticket through irctc. Transaction failed from irctc but it was debited from your end. And i had not receive my refund yet.
Transaction id: [protected]. Refund as soon as possible. Customer are loosing faith if all these things happen.
I had contacted irctc and my bank. Both told to contact payu money. Please help on this. I had given the transaction id.

Dear sir,
मैंने nios में एडमिशन फॉर्म 31-अगस्त-2018 को सबमिट किया और 2 बार फ़ीस भी पेमेंट किया जो की payu/payubiz के गेटवे से किया गया था, लेकिन दोनों बार फीस काटने के बाद रिसीप्ट नहीं आई और फीस बैंक से डेबिट होगये, मैंने कई बार इ-मेल भी किया इस बारे में लेकिंन कोई भी जन करी नहीं दी गई, और ना ही हेल्प लाइन नंबर कभी नाह लगता है, और अब अगर मई फीस पेमेंट करने की कोशिश करता हूँ तो फीस 700 रुपये लेट फीस दिखा रहा है जो की पहले 400 रुपुये था कृपया करके या तो फीस रिसीप्ट जरी कर दिया जाये या तो फीस रिफंड किया जाए ताकि मै दोबारा फीस भर सकू

धन्यवाद
Name - vansh
Admission category - toc secondary streem-1 block[protected]
Registered email id - [protected]@gmail.com
For more details sending the completed application form which submitted and the bank transaction details

I applied for s. O. L. Admissions 2018 and paid rs.3574 on[protected] that has already been deducted from the bank account but the fees receipt and the id card has not been generated for the same in the end process so i need urgent help to generate it or for the safer side i want to know the procedure for refunding the entire amount as soon as possible.

I booked train ticket transaction from Irctc connect app from PayU gateway, amount got debited but irctc showing no response from bank. Please refund my money. Ticket only not booked but PayU money replied to one mail as transaction done successfully so ask irctc. If payment done to irctc means ticket should book but ticket not booked, still tickets are there to book. Worst payment gate way. Why irctc still keeping like this payment gateways after these many complaints also. Worst please return my money

I purchased a book on jun 8, 2018, from the merchant named: neon classes
With the payment id:[protected] and of merchant order id: 21536c07633f475017c8. I am writing this mail today on 1st september because when in june i contacted them the had told me to wait and assured me that they would call me so i was waiting and after some day i forget. On 1st september neither the book has arrived yet nor i have gotten my refund. I want my refund back.

I have submitted my ignou fee for admission on at first transaction got cancelled but second time through payumoney purchase it gets done.
after a few hours, I had received message from my sbi bank that there was two transaction of 5600. one was for ignou and another was a purchase worth 5600 on PaymentsPayU. so I want a refund as at the time of transaction I do not have any payu account I have done it online at the time of payment for ignou. it was a mistake so I want my money back in my account. I have transaction ID detail from my bank account. so, please help me

I have done electricity recharge of rs 1000 from my account of my society Vivek vihar, Sector 82, Noida. Money is debited and succcess message is displayed but no voucher code is generated.
It didn't even send any to email or phone number conatining voucher code.

It was done 30/08/2018 at 18:38PM.
I was using site https://www.payumoney.com/webfronts/#/index/vivekvihar

please, help me resolve it.

I used payu for making a transaction of inr 2943 for a purchase.

Unfortunately my order dint go through and now my money is stuck. They have not made any contact except providing the payment id.

I have no idea how long will it take. I have been calling them, sent g email but no reply.

Ihave no option but to wait for their response. Reading all these horrifying comments it feels such a rip off.

There is a online portal, www.spicemarket.in and they are marketing spices online and collecting funds through payumoney. I had placed an order with them worth rs.2117/- and paid through my credit card on 26th august, 2018 at 19.21, payment id:[protected] as per receipt received from payumoney. The receipt says that receipt of the money was sagagen technology and payment id.
On not receiving any further communication about delivery of order, i tried contacting the seller and have found that their emails are bouncing with a note that those mail ids do not exist. I tried their mobile nos as given on their web site and found that they are continuously switched off and messages have no response back. I presume this company to be a fraud. If the payment i made is not forwarded to them, hold back and refund to my same credit card a/c from which it was paid.
Please take this issue up on priority before more online clients are cheated and it becomes a scam. Notify me of further information you can provide so that i can file an fir with the police station.

I was making a payment via sbi and in the excitement of placing order used payumoney which reflected as an option.

The transaction failed and an amount of inr 2943 got deducted on 25th aug 2018.

There is no refund and i have even written to them about this.

Its been 5 days and there is no refund.

I so regret using this website and will not use any other website for payment again.

I paid 1700 rupees to 1469 online shopping website to buy t shirts, I did not received any shopping, I paid through payumoney from my SBI debit card and didn’t receive any confirmation or order from either of you .my name is Paramvir singh .
Vill-milksukhi PO -Mandhar
Yamunanagar haryana
Mob [protected]
Payment date 23 rd aug
Reference[protected]
Please help me with this matter

I received payment of amount 14000 on 20aug18, which is showing will be settled in 72 hours since 20aug but not yet transfered to me...
When i am trying to contact then by filling help section they never reply...
They never reply of any email...
I need my money please help me how can i?

Rahul kumar
[protected] register mobile number
[protected] alternative mobile number
[protected]@gmail.com is my email id

Please call me asap...

Someone logged into my account and made a transaction and i have no idea who it is and how he got my email address and mobile number,

I'm scared that the "fraud" can be happen again, either he is from your payumoney department or some con man.

please look forward to my account.

its a private account not a merchant account.

I have dropped everything possible in Video and image format.

My Email address is [protected]@gmail.com
Mobile number : [protected]

I was booking a ticket using my visa card. The amount got deducted from my card, but the ticket didn't get booked and shown error as "no response from bank". Bank name is shown as payumoney. I haven't received the refund till now. Below are the transaction details:
Transaction id at irctc: [protected]
Transaction id at my bank end:[protected]

Hi
My problem is i paid dps vijayawada school fee through payu money that time i got 2 mails one successful mail n immediately one more mail with failured one. Both the payment id ‘s r different.
For successful payment id[protected] n
For failured payment i’d[protected].

Actually i paid the amt on april 20th. Continuously i’masking them wheather they received payment r not till april ending. They said not received. So ithought for failured transactions amt will be reversed
To bank after sometime n that too i want to apply transfer certificate from school for that i have to clear all dues so once agin i paid fee on april ending they told they received that amt n they generated receipt for that.
I also raised a complaint to my bank sbi.
On may 15 th school people informed the other amt also received which i paid on april 20th. I met school management on may 16th infront of me only they put a mail to payumoney to return that amt.
Please once check the mail on may 16 th from school to payu money.
I[censored] need any other documents i’ll provide u.

Till now i didn’t received any amt returned to my sbi account.
Regarding this i contacted ur sales account manager mr bhupendra singh.
I contacted bank also but they r telling they have not received any amt in my account.
Please take necessary action to return my amount as soon as possible.

Santhi chitra paladugu
Ph. No.[protected]
Sai smruthi. [protected]@gmail.com

Sent from my iphone

Recently i have come up with payumoney for a payment gateway for my website. As per the app's policy, i made the verification wherever required certain. And the payment gateway got activated. The products started getting sold and the money was with payumoney itself. Above 30000 inr was been there of mine so i mailed them the reason to not give it in my bank. I tried my best to fulfil the said, still no reply, after the constant followup i received a mail from monica garg asking for my contact number. Certainly, i expected the call for more than a week and to my luck got the ring on my cell phone. The commonly asked question was answered by me and then after when i asked about my money she started to raise her voice in a rude manner and increasingly humiliated me ' aapke paise kahin bhaag nahi rahe itna hi kanjoosi hai toh cash mein hi lelo na. I said mam as per the policy its 72hours and already u have taken more than a month, her reply was shocking like when a person is appointed for a telecommunication the company has to check before hiring as such humiliation cannot be tolerated by anyone.. Do look please who is monica garg and why payumoney is appointed such ignorant staff. Where is my money? What is left from my end?

RECEIPT OF PAYMENT ID[protected] OF 3195 INR PAID ON 23.08.18 ONLINE FOR ASHIANA MAINT SERVICES RECEIPT OF PAYMENT ID[protected] PAID ON 24.8.18 FOE ASHIANA MAINT SERVICES HAS NOT BEEN RECEIVED.RECEIPT SHOULD HAVE BEEN SENT IN MY
e mail .address :[protected]@gmail.com.Pl take prompt action.
COMPLAIN APPERS SHORT BEACUSE YOUR INTENTIONS ARE NOT CLEAR & YOU WANT TO AVOID COMPLAINS.
Regards,
p k mittal
M-009 ASHIANA DWARAKA, JODHPUR
M-[protected]
E [protected]@gmail.com