PayUMoney Complaints & Reviews

There is a online portal, www.spicemarket.in and they are marketing spices online and collecting funds through payumoney. I had placed an order with them worth rs.2117/- and paid through my credit card on 26th august, 2018 at 19.21, payment id:[protected] as per receipt received from payumoney. The receipt says that receipt of the money was sagagen technology and payment id.
On not receiving any further communication about delivery of order, i tried contacting the seller and have found that their emails are bouncing with a note that those mail ids do not exist. I tried their mobile nos as given on their web site and found that they are continuously switched off and messages have no response back. I presume this company to be a fraud. If the payment i made is not forwarded to them, hold back and refund to my same credit card a/c from which it was paid.
Please take this issue up on priority before more online clients are cheated and it becomes a scam. Notify me of further information you can provide so that i can file an fir with the police station.

I was making a payment via sbi and in the excitement of placing order used payumoney which reflected as an option.

The transaction failed and an amount of inr 2943 got deducted on 25th aug 2018.

There is no refund and i have even written to them about this.

Its been 5 days and there is no refund.

I so regret using this website and will not use any other website for payment again.

I paid 1700 rupees to 1469 online shopping website to buy t shirts, I did not received any shopping, I paid through payumoney from my SBI debit card and didn’t receive any confirmation or order from either of you .my name is Paramvir singh .
Vill-milksukhi PO -Mandhar
Yamunanagar haryana
Mob [protected]
Payment date 23 rd aug
Reference[protected]
Please help me with this matter

I received payment of amount 14000 on 20aug18, which is showing will be settled in 72 hours since 20aug but not yet transfered to me...
When i am trying to contact then by filling help section they never reply...
They never reply of any email...
I need my money please help me how can i?

Rahul kumar
[protected] register mobile number
[protected] alternative mobile number
[protected]@gmail.com is my email id

Please call me asap...

Someone logged into my account and made a transaction and i have no idea who it is and how he got my email address and mobile number,

I'm scared that the "fraud" can be happen again, either he is from your payumoney department or some con man.

please look forward to my account.

its a private account not a merchant account.

I have dropped everything possible in Video and image format.

My Email address is [protected]@gmail.com
Mobile number : [protected]

I was booking a ticket using my visa card. The amount got deducted from my card, but the ticket didn't get booked and shown error as "no response from bank". Bank name is shown as payumoney. I haven't received the refund till now. Below are the transaction details:
Transaction id at irctc: [protected]
Transaction id at my bank end:[protected]

Hi
My problem is i paid dps vijayawada school fee through payu money that time i got 2 mails one successful mail n immediately one more mail with failured one. Both the payment id ‘s r different.
For successful payment id[protected] n
For failured payment i’d[protected].

Actually i paid the amt on april 20th. Continuously i’masking them wheather they received payment r not till april ending. They said not received. So ithought for failured transactions amt will be reversed
To bank after sometime n that too i want to apply transfer certificate from school for that i have to clear all dues so once agin i paid fee on april ending they told they received that amt n they generated receipt for that.
I also raised a complaint to my bank sbi.
On may 15 th school people informed the other amt also received which i paid on april 20th. I met school management on may 16th infront of me only they put a mail to payumoney to return that amt.
Please once check the mail on may 16 th from school to payu money.
I[censored] need any other documents i’ll provide u.

Till now i didn’t received any amt returned to my sbi account.
Regarding this i contacted ur sales account manager mr bhupendra singh.
I contacted bank also but they r telling they have not received any amt in my account.
Please take necessary action to return my amount as soon as possible.

Santhi chitra paladugu
Ph. No.[protected]
Sai smruthi. [protected]@gmail.com

Sent from my iphone

Recently i have come up with payumoney for a payment gateway for my website. As per the app's policy, i made the verification wherever required certain. And the payment gateway got activated. The products started getting sold and the money was with payumoney itself. Above 30000 inr was been there of mine so i mailed them the reason to not give it in my bank. I tried my best to fulfil the said, still no reply, after the constant followup i received a mail from monica garg asking for my contact number. Certainly, i expected the call for more than a week and to my luck got the ring on my cell phone. The commonly asked question was answered by me and then after when i asked about my money she started to raise her voice in a rude manner and increasingly humiliated me ' aapke paise kahin bhaag nahi rahe itna hi kanjoosi hai toh cash mein hi lelo na. I said mam as per the policy its 72hours and already u have taken more than a month, her reply was shocking like when a person is appointed for a telecommunication the company has to check before hiring as such humiliation cannot be tolerated by anyone.. Do look please who is monica garg and why payumoney is appointed such ignorant staff. Where is my money? What is left from my end?

RECEIPT OF PAYMENT ID[protected] OF 3195 INR PAID ON 23.08.18 ONLINE FOR ASHIANA MAINT SERVICES RECEIPT OF PAYMENT ID[protected] PAID ON 24.8.18 FOE ASHIANA MAINT SERVICES HAS NOT BEEN RECEIVED.RECEIPT SHOULD HAVE BEEN SENT IN MY
e mail .address :[protected]@gmail.com.Pl take prompt action.
COMPLAIN APPERS SHORT BEACUSE YOUR INTENTIONS ARE NOT CLEAR & YOU WANT TO AVOID COMPLAINS.
Regards,
p k mittal
M-009 ASHIANA DWARAKA, JODHPUR
M-[protected]
E [protected]@gmail.com

Hello, i tried to buy a "madeeasy handbook for electronics engineers" this morning through madeeasy official website. Payment was done using iob debitcard through payu payment gateway. Gateway said payment was failed and no order was placed in the website. But i got message from bank stating that rs. 355.45 has been deducted from my bank account. I want my money to be refunded as soon as possible.

My college is harcourt butler technical university.
I paid an amount of rs. 33017.70 to them via payumoney but your company didnt even sent me a confirmation email.
Some sort of confirmation is always needed.
Payment id:[protected]
Please resend me the payment confirmation page with my name and payment id on it to my email: [protected]@gmail.com
Further communication is preferred over the email.

Hi,
I booked train from cbe to mas yesterday and paid money through payu. The booking failed and money got deducted from my axis bank account. But till now it is not been credited back to my account from payu.

Name: rajalakshmi
Prn no: [protected]
Train booked through irctc on 20th august 2018.

If you need more information then kindly contact me in email.

Hi,

A guy called me pretending to be SBI executive and he called himself as Avinash Singh and told his emp id to be 95819. He asked all my card details and did a payu transaction. I got a message with content:
Your payment(Id[protected] of Rs 8200.0 for Sri ram soni is successful. For queries on your payment visit: http://pmny.in/FI6L8HEhtoCj .

Can you please track down this fraud payment and get me...

Hello sir,

I had ordered m2 band on shopits website and they had no option for cash on delivery. so we had to do an online transaction. I did not yet received my order. And there's no available contacting services available. Fake mobile number and a fake email have been addressed on the website which we could not reach to. There was no response from their side on an email a week ago.

I have booked three ticket on irctc using my union bank of india visa card on 23rd july 2018 but
I cancel all three ticket on 6th aug 2018 and on irctc portal its showing money has been refunded back to payumoney (I don't have any payumoney account) but the refunded money has not been credited back to union bank of india account.

So i sent mail to [protected]@payumoney.com with
Irctc portal details and additional following deatils:-
Transaction date:- 06 aug 2018
Transaction id:- (Protected)
Booking amount :- rs 4850
Refund amount:- rs 4365
Refunded id:- (Protected)
. Transaction date along with the amount.
• email id and phone number used for processing the transaction.
• first 6 and last 4 digits of my card.

Payumoney customer care created ticket[protected]
But i didn't get any response from payumoney customer care and i didn't get my money back in my bank account yet.
I request you to initiate transaction as soon as possible.

Dear Sir/Pay U money,

I have made payment to TIrupati Devasthanam for Darshan tickets on 27th June 2018 for booking on 4th sept 2018 vide payment id[protected] and merchant id LBUU924B, payment made by credit card.
once payment made screen was pop up on laptop saying your support team will call me within 2 hrs for other details, but till date i havent received any tickets nor calls, i am trying to call paymoney asking for my refund but nobody is resonding/not able to connet.
requesting you to please do the needfull on highest priority other wise i will have to log complaint in consumer forum by cause of fraud.

My Name is
Rupesh Hilal
Mob No [protected], [protected]

Dear Sir/Pay U money,

I have made payment to TIrupati Devasthanam for Darshan tickets on 27th June 2018 for booking on 4th sept 2018 vide payment id[protected] and merchant id LBUU924B, payment made by credit card.
once payment made screen was pop up on laptop saying your support team will call me within 2 hrs for other details, but till date i havent received any tickets nor calls, i am trying to call paymoney asking for my refund but nobody is resonding/not able to connet.
requesting you to please do the needfull on highest priority other wise i will have to log complaint in consumer forum by cause of fraud.

I made a transaction to a company and my money was refunded to payumoney. The payumoney dashboard shows "refund successful. Expected to reach your account by 13-aug-2018" but it is 15th august already and i am still waiting for the refund. Payumoney has a pathetic system and they do not have customer support! It looks like my money is gone.

My payment id is:[protected]

Hello
I am completing form last 1 month but I didn't get any solution yet

I made my on 2-07-18 and it fails then why would you made the payment again why don't you refund it back and if you made the payment again then why should I talk to the merchant but still I talk to the merchant they clearly told me that the payment wasn't done of this utr no PayU id: [protected] Merchant Settlement UTR:[protected] Merchant Settlement Date: 04/07/2018
Please see the attachment that got

Dear sir/madam,
I purchased a standard package from rent link by paying rs 2, 999/- (Via payumoney) on july 21st 2018, hoping to find a 2bhk house on rent using their help. But till date i did not get to see a single property and the merchant is not responding to my calls/mails. I need to vacate my current house by this month end and i feel like i have been cheated, please help me get my money back. Following is the transaction details.

Merchant name: rent link
Order amount: 2999.00
Payment id:[protected]
Merchant order id: standard package
Invoice number: inv[protected]
Date/time of payment:[protected]:34:43
Merchant website: https://www.rentlink.in

Thanks