Claimed

PayUMoney Complaints & Reviews

3
Last updated Mar 28, 2024
Complaints 3770
Resolved
2131
Unresolved
1639
Quick Links
Statistics
Share
Contacts

File a complaint to PayUMoney

Having problems with PayUMoney?

File a complaint and get it resolved by PayUMoney customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayUMoney
Customer Service Contacts

PayUMoney Website

PayUMoney Head Office Address

7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32
Gurgaon
Gurgaon District
Haryana
India
122002

PayUMoney reviews & complaints page 132

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vinit vaity
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

made transactions from my credit card to unknown beneficiary. which is fraud company. want a refund .

Address:Indore, Madhya Pradesh
Website:The monetary solution

This two transactions where wrongly credited to monetary solution and I want refund of 30000 rs immediately. As that company is fraud and hacked my credit card to payment to there company, I was debited twice with 17000rs and 13000rs and company is not replying to any emails and customer care numbers. Request you to take immediate action against those transaction id. And refund amount asap back to same credit card. For reference I have attached...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bhunesh01
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of 6499 rs. not received from payu money

Address:Gondia, Maharashtra, 441614
Website:Payu money

I have made transaction with payu money on 9th june 2018 at 9=16pm via rupey debit card no.607089*3536 by 6499rs. To marchant account.6499 rs. Deducted from my bank account by transaction i'd number[protected] but it is not credited to marchant. For this deducted amount.
After asking to marchant 6499 rs. Not received to merchant.
6499rs. Credited to payu money account.
After so many emails payu money accept that 6499...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravin purohit singh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaining regarding first time user through pay u money and cancelled my ticket but refunded amount not credited in my pay u money wallet

Address:Thane, Maharashtra, 400605
Website:Pay u money refund status

I have e ticket booked through irctc app and mode of payment was mood by pay u money with the help of my debit card but after sometime with some issues on date journey or timing i have cancelled the ticket by irctc ap and while i login in my irctc app its show that amount has been credited to my pay u money bank
So i just wanted to know and get some instatnt help because from last from 3 to 4 days i have been trying to call tollfree...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vaibhav81c
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted from my bank a/c but payayu sent email transaction failed!

Address:Mumbai City, Maharashtra, 400091

Hello, myself [removed]; i have placed an order of england home football jersey & shorts fifa world cup 2018 (Size l 39’- 40’ inches). On sportheap.com & paid the amount of ₹ 797/- through upi app... Amount also got “debited from my bank account “! Please send the brand new product at an early date! Transaction id :[protected] paid on 14 june, 2018 ; 12:24 to payu money by bhim app!... But sportsheap.com...
+7 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
teju gurav
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reliance energy payment of rs.680/- through payumoney

Address:4000067

I made payment of Rs.680/- through PayUmoney to Reliance Energy.
Amount of Rs.680/- debited from my account But not received to Reliance energy. The Customer care officer of reliance told that payment is stuck in PayUmoney site.
Now help us & give solutions.
I hope you consider my request & solve the problem.
Kindly update my reliance energy bill accordingly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Syed Shehzade Ali Abidi
from Mahroni, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc - money deducted but ticket not booked from irctc

Address:Jhansi, Uttar Pradesh, 284002

Sir
I had booked a ticket on 4 june 2018 pay u money gateway. The money deducted but ticket not booked, then i contacted irctc they were saying that it will be refunded in 7 days.
But today it is more then 10 days and i have not received any refund.

The transection details are:
Transection id: [protected]
Booking date: 4 june 2018 (Pune-lucknow)
Transection amount: 3051/-

Sbi...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lalit3112
from Pune, Maharashtra
Report
Copy

want payment receipt

Address:Pune, Maharashtra

Sir i made a payment of rs50 for admission fergusson college.. On 31/05/2018 and i don't get payment receipt.. I received a message of payment confirmation but instead of this college informed us that payment was not successful and i don't even got my refund as i have to submit payment receipt as a proof for getting admission pls help me.. Other wise i would be able to get admission this year..
Please help me.....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Akshayp2486
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount has not yet credited in my account

Address:Ghaziabad, Uttar Pradesh, 201013

On 10th June, i had made two transactions through PayU Money to book Tatkal Tickets on IRCTC websites
On 1st transaction amount has been deducted from my account but ticket not booked and refund status shows that amount of Rs. 3055 has been refunded to PayU Money but I have not yet received any money in my account.
Transaction ID: [protected]
Refund ID: [protected]

On 2nd Transactioon, ticket has...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shrinivas Talnikar
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding refund of the payment

Payment of rs.682 was done but the order was not placed. Payment was done through your gateway through a rupay debit card ending with 3827. The merchant name was redbus. And the order was placed on 1st june 2018. On calling the merchant redbus their executives informed that the payment was stuck at your gateway and contact you regarding the issue. The reference id is [protected]. Contact me (Avinash talnikar) regarding the issue at earliest....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
korou
from Imphal, Manipur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online receipt of fees paid

Address:Imphal East, Manipur, 795146

Respected sir,
I have paid rs.1008.93 to visveswaraiah technologic on 4/27/2018
And i recieved my payment id_[protected] but i didnt get the online reciept of the above fees paid so please send me the online reciept in this mail
([protected]@gmail.com)
Please send me the reciept as soon as possible as i am waiting for the consolidate mark sheet in which the reciept is needed
Thanking you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
alchemistshah
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

a fake client collecting payment online through payumoney

Website:www.thespicemarket.in

There is a online portal, www.spicemarket.in and they are marketing spices online and collecting funds through payumoney. I had placed an order with them worth rs.642=00 and paid through my credit card on 6th june, 2018 at 17.22 as per reciept recieved from payumoney. The reciept says that reciept of the money was sagagen technology and payment id[protected].
On not recieving any further communication about delivery of order, i tried...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
Sgeorge1986
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to send the refunded amount from payumoney wallet to my bank account

I done a transaction of 20724 rs for a third party company to do some transcript for the educational certificate but due to some issue the company refunded the amount 20700 to the payumoney wallet. Since that day i am asking for the needful to transfer the amount back to my bank account when ever i am trying to activate the payumoney wallet so i can do the transaction it always showing error. Regarding this when i send email to the customer...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
W
Webz Developer
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst customer care support

Address:New Delhi, Delhi, 110096

Facing integration issue since last week. I do lot of email to tech support team but no response found. After long time got a mail from awadhesh singh (Payu tech support member) he ask me to share credential after that no response, very bad exprience with pay u

Still i am trying to contact and doing daily mail to payu but issue still live and pay did not respond me. Also try to connect with awadhesh singh but same result no...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
maksudtisekar
Report
Copy

solve

Address:415709

My payment id #[protected].
I paid rs.4000 and i requested for refund. But unfortunately payumoney not giving me refund. Playing with one poor family and in my home financial condition are bad my father also haert attack patient.
Please help us to get the refund as soon as possible!
I have hope you will this refund issue!

Regards,
Maksud tisekar
+[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suryaprakash_Y
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment failure ticket id is - 02957976

Address:Mumbai City, Maharashtra, 400093

I have raised a request ticket id is[protected] i have made the payment online of rupees 3400 from my card but it showing transaction fails. Amount has been debited from my account can you please help to check the status of my ticket and resolved as soon as possible as.
If the payment is failed please help to return my card payment as soon as possible so that i can make the payment to reliance energy.

You can contact...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arunpadinjattil
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

train ticket booking

Address:400082

Hi

Yesterday i booked train tickets through my irctc mobile app and i completed the transaction by making the payment of rs. 3610/- through payment gateway - payumoney. The amount was deducted from my account. The screen showed that payment is successful and you will be shortly redirected to irctc website. However that did not happen and ticket was not sent to me. Upon checking irctc i found that they did not receive the money...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shardul sah
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

musafir/ money debited but failed on host site

Website:Musafir.com

Hi,
I made a payment on 26th may 2018 for rs 5598/-, to musafir.com the transaction failed but the amount is deducted from my account. I contacted the bank they said to wait if it is not refunded by a week raise a complaint at payment gateway service provider (Payumoney). Kindly help to sort out this transaction. Reference id. [protected]
The copy of the msg
Inr 5, 598.00 debited to ac xxxxxxxxxxx0331 on 26-may-2018...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
Yasaswini Tirumala
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc ticket cancelled but not yet refunded

I have cancelled a ticket in irctc on 11th may (The payment for which, has been done through payu). Irctc website says that the money has been credited to my bank through payu but my bank statement clearly shows no sign of credit for that amount. Here are the refund details as given in irctc account:

Transaction id: [protected]
Cancellation id: [protected]

Reference no. [protected]
Refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Ravinderrkyadav
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction is failed from merchant end but deducted from my account.

Dear sir
I had done a payment of rs 250 to www.egrashry.nic.in.
Transaction is failed from the merchant end but you are showing successful payment. Balance is also deducted from my account.

Further i again done the payment from different debit card from your portal. That transaction is successful.

Till today i had not received any refund.

Merchant name - http://www.egrashry.nic.in/br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sowmithri
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failed transaction but money deducted

Address:520013
Website:Flavourella.com

Hi,
I made a payment on 28th may 2018 for rs. 2065.41/-, to flavourella.com the transaction failed but the amount is deducted from my account. I contacted the bank they said to wait if it is not refunded by a week raise a complaint at payment gateway service provider (Payumoney). It still shows in my dashboard that the transaction is successful and the merchant says he did not receive the money. Kindly help to sort out this transaction....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy