PayUMoney Complaints & Reviews

I requested policy bazaar for an insurance policy of hdfc-ergo for my vehicle online on 14.06.2018 and their representative mr. Anup kumar sharma (Pw03771) attended me. He asked me all the details about my vehicle, its earlier policy details etc. And when provided, he sent me a payment link as under to make the payment of rs. 11, 500/-:

Payment link -http://car.policybazaar.com/summary?enquiryId=NjIxODE4NjQ&frame=true"ecj=react

He told me that as soon as i pay, the policy papers will be mailed to me on my registered e-mail id. I made the payment through net-banking and within seconds the amount was deducted from my account, but the policy was not received. So, i called him on the given number, but to no avail, he showed his helplessness and informed me that the payment was not received by them, hence policy cannot be issued.

The above payment was made thru payment link of inb payu payments pvt ltd and its transaction reference no. Is [protected]igadsrmnf9 which is provided by my banker. Policy bazaar person says that the payment has not been received by them, whereas the same has been deducted from my account by payu payments pvt ltd. You are therefore, requested to return my amount in my account instantly or transfer the same to policy bazaar so that the policy can be issued.

You are requested to look into the matter personally so that either the policy is issued or if not, i get my refund.

Please note if i do not get either of them, i will have to seek legal assistance in the matter and have to take legal action against the culprit whosoever he is.

Ruhi
Email: [protected]@gmail.com
Mobile no.[protected]

I paid amount of rs. 1038.98 with payment id:[protected] &

Merchant id: a17a770aa8c7ef93bbdd

But it doesn't got credit to paid department i. E. Edmc.

Surcharge will be created if payment will not credit today.

No payment receipt is getting generated. As it shows the payment is still pending.

Payment mode: pay u money

Sanjeev kalra
[protected]

My name is maheshkumar a rathod, on 08.06.2018 i try to pay amount of my reliance energy electricity bill of rs.3, 480/- through payumoney website but said amount was debited from my account and your website has shown that your previous attempt failed please try again below. You are requested to transfer my rs.3, 480/- to reliance energy account no.[protected] and inform me on my mobile no.[protected]. I am also visited to your mumbai office at eureka towers, mind space, mumbai-64 but said office is shifted somewhere else. You are requested to do the needful at the earliest.

Sir
Payumoney email registered [protected]@gmail.com
On 15 june 2018
I booked tickets id [protected]
Train no 12496 kolkata to mgs
Payment through debit card +payu
710 rupees amount deducted from my bank account but ticket not booked and no pnr generated
Irctc website show pending from bank end
Please return back my money or give me solutions
Screen shot of irctc attached

This two transactions where wrongly credited to monetary solution and I want refund of 30000 rs immediately. As that company is fraud and hacked my credit card to payment to there company, I was debited twice with 17000rs and 13000rs and company is not replying to any emails and customer care numbers. Request you to take immediate action against those transaction id. And refund amount asap back to same credit card. For reference I have attached payment id of both payments . Your support will save my amount from fraud company.

I have made transaction with payu money on 9th june 2018 at 9=16pm via rupey debit card no.607089*3536 by 6499rs. To marchant account.6499 rs. Deducted from my bank account by transaction i'd number[protected] but it is not credited to marchant. For this deducted amount.
After asking to marchant 6499 rs. Not received to merchant.
6499rs. Credited to payu money account.
After so many emails payu money accept that 6499 rs.in payu money.
After payu money told me they will send refund to my bank account.
On 15 th june payu money inform me they credited 6499 rs to my bank account via transaction i'd[protected]. But i have not received any refund from payu money to my bank account.
Payu money shared fake transaction i'd number with me.
When i will get refund.

I have e ticket booked through irctc app and mode of payment was mood by pay u money with the help of my debit card but after sometime with some issues on date journey or timing i have cancelled the ticket by irctc ap and while i login in my irctc app its show that amount has been credited to my pay u money bank
So i just wanted to know and get some instatnt help because from last from 3 to 4 days i have been trying to call tollfree number on pay u but no feedback provide but hope where i will get the accured result
So the issues occured is that my refund status shown on irctc is directly showing that its hass been passed on to pay u money wallet
But i first time user and not able to get proper details regarding with pay u money
So plz pay u money team plz help me with the proper guidance and execuation
My refend status id is [protected]
Of irctc
And one more id [protected]
So plz help me out of this bcz i have not received my refund amount in my account directly of banks
But in irctc app its show that amount has been credited to pay u money
So how can i refund from pay u money
Bcz its first time i ever used this pay u money mode
So let me help me out with this issue
Thank you
With regards and respect to pay u money

Hello, myself [removed]; i have placed an order of england home football jersey & shorts fifa world cup 2018 (Size l 39’- 40’ inches). On sportheap.com & paid the amount of ₹ 797/- through upi app... Amount also got “debited from my bank account “! Please send the brand new product at an early date! Transaction id :[protected] paid on 14 june, 2018 ; 12:24 to payu money by bhim app!... But sportsheap.com when contacted on whatsapp said that they did not recieve any payment from payu... Sending the screenshots of the payment done through bhim app. & sms screenshots of payu requesting money! Thanks

I made payment of Rs.680/- through PayUmoney to Reliance Energy.
Amount of Rs.680/- debited from my account But not received to Reliance energy. The Customer care officer of reliance told that payment is stuck in PayUmoney site.
Now help us & give solutions.
I hope you consider my request & solve the problem.
Kindly update my reliance energy bill accordingly

Sir
I had booked a ticket on 4 june 2018 pay u money gateway. The money deducted but ticket not booked, then i contacted irctc they were saying that it will be refunded in 7 days.
But today it is more then 10 days and i have not received any refund.

The transection details are:
Transection id: [protected]
Booking date: 4 june 2018 (Pune-lucknow)
Transection amount: 3051/-

Sbi bank ref no.[protected]igadqssig5

To transfer inb avenues india private limeted
Please review this issue and refund my amount.

Thanks

Sir i made a payment of rs50 for admission fergusson college.. On 31/05/2018 and i don't get payment receipt.. I received a message of payment confirmation but instead of this college informed us that payment was not successful and i don't even got my refund as i have to submit payment receipt as a proof for getting admission pls help me.. Other wise i would be able to get admission this year..
Please help me..

On 10th June, i had made two transactions through PayU Money to book Tatkal Tickets on IRCTC websites
On 1st transaction amount has been deducted from my account but ticket not booked and refund status shows that amount of Rs. 3055 has been refunded to PayU Money but I have not yet received any money in my account.
Transaction ID: [protected]
Refund ID: [protected]

On 2nd Transactioon, ticket has been booked but it cancelled due to waited list and refund status shows that amount of Rs. 760 has been refunded to PayU Money but i have still not receive any amount.

Transaction ID: [protected]
Refund Id: [protected]

I have also enclosed screenshot of IRCTC website's refund status.. Please refer to that and try to solve my issue as soon as possible

Payment of rs.682 was done but the order was not placed. Payment was done through your gateway through a rupay debit card ending with 3827. The merchant name was redbus. And the order was placed on 1st june 2018. On calling the merchant redbus their executives informed that the payment was stuck at your gateway and contact you regarding the issue. The reference id is [protected]. Contact me (Avinash talnikar) regarding the issue at earliest.

Respected sir,
I have paid rs.1008.93 to visveswaraiah technologic on 4/27/2018
And i recieved my payment id_[protected] but i didnt get the online reciept of the above fees paid so please send me the online reciept in this mail
([protected]@gmail.com)
Please send me the reciept as soon as possible as i am waiting for the consolidate mark sheet in which the reciept is needed
Thanking you

There is a online portal, www.spicemarket.in and they are marketing spices online and collecting funds through payumoney. I had placed an order with them worth rs.642=00 and paid through my credit card on 6th june, 2018 at 17.22 as per reciept recieved from payumoney. The reciept says that reciept of the money was sagagen technology and payment id[protected].
On not recieving any further communication about delivery of order, i tried contacting the seller and have found that their emails are bouncing with a note that those mail ids do not exist. I tried their mobile nos as given on their web site and found that they are continuously switched off and messages have no respnse back. I presume this company to be a fraud. If the payment i made is not forwarded to them, hold back and refund to my same credit card a/c from which it was paid.
Please take this issue up on priority before more online clients are cheated and it becomes a scam. Notify me of further information you can provide so that i can file an fir with the police station.

I done a transaction of 20724 rs for a third party company to do some transcript for the educational certificate but due to some issue the company refunded the amount 20700 to the payumoney wallet. Since that day i am asking for the needful to transfer the amount back to my bank account when ever i am trying to activate the payumoney wallet so i can do the transaction it always showing error. Regarding this when i send email to the customer center they asked me the same thing to do again and again.
Below i have attached the screen shot of the transacting details which i have took from my account

Facing integration issue since last week. I do lot of email to tech support team but no response found. After long time got a mail from awadhesh singh (Payu tech support member) he ask me to share credential after that no response, very bad exprience with pay u

Still i am trying to contact and doing daily mail to payu but issue still live and pay did not respond me. Also try to connect with awadhesh singh but same result no response

My payment id #[protected].
I paid rs.4000 and i requested for refund. But unfortunately payumoney not giving me refund. Playing with one poor family and in my home financial condition are bad my father also haert attack patient.
Please help us to get the refund as soon as possible!
I have hope you will this refund issue!

Regards,
Maksud tisekar
+[protected]

I have raised a request ticket id is[protected] i have made the payment online of rupees 3400 from my card but it showing transaction fails. Amount has been debited from my account can you please help to check the status of my ticket and resolved as soon as possible as.
If the payment is failed please help to return my card payment as soon as possible so that i can make the payment to reliance energy.

You can contact me on below number.

Thanks
Suryaprakash yadav
[protected]

Hi

Yesterday i booked train tickets through my irctc mobile app and i completed the transaction by making the payment of rs. 3610/- through payment gateway - payumoney. The amount was deducted from my account. The screen showed that payment is successful and you will be shortly redirected to irctc website. However that did not happen and ticket was not sent to me. Upon checking irctc i found that they did not receive the money from pay u.

It is really disappointing such unprofessional error happens with a payment gateway. Now i don't know will i get a ticket once this issue is resolved. I can't make a fresh booking as if this booking happens i will have to cancel one of the tickets and pay the penalty. Also it is unprofessional from both parties (Irtct & payumoney) that they do not have any helpline nos. None of the irtct helpline no gets connected. Pay u do not have any such option itself. Customer is suffering and i will not get the tickets if sold out.

Pleasde provide an urgent solution for this.