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PayUMoney Complaints & Reviews

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Last updated May 9, 2024
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PayUMoney reviews & complaints page 126

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M
Md. Akil Ahmed
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc refund pending

Address:Kolkata, West Bengal, 700027

Hi! I had booked train tickets through irctc on 03.09.2018, but 2 times transactions failed, the transaction id are [protected] and [protected], but the money was deducted, it has not yet been credited to my bank account, where as the status shows "amount credited to bank" and the name of the bank is "payu money", it has been 2weeks and still the money has not been credited to my bank account. A total of rs.5590 is pending, kindly...
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M
Mithilesh K Pandey
from Varanasi, Uttar Pradesh
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payment debited from my bank account but not credited to kesco

Address:Kanpur, Uttar Pradesh, 208014

I have paid ₹13079.00 to kesco
Kanpur uttar pradesh 208014 against electricity usage
(Kanpur electricity supply company)
But not credited to kesco.
Do the needful seriously in the case.
Mithilesh pandey
[protected]
[protected]

Sbi massage-
Thank you for using state bank internet banking. Reference no. For payu payments private lim transaction of rs. 13079.0 from a/c...
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K
kishore507
from Nellore, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

problem in getting refund

Website:irctc

I have booked train tickets in irctc with my syndicate bank rupay card and through payumoney gateway. And for some reason i have cancelled it on the same day i. E 30/aug/2018. I have waited about two weeks and still haven't got my refund back to my account. The irctc status says money has been refunded and the bank name is payumoney.. By seeing that i have even created an account in payumoney and it shows nill in my wallet... What to do..???...
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J
jaya764
from Mirialguda, Telangana
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refunding of failed transaction

I booked ticket on irctc.co.in costing amount of 5610 on august 31. The bank was sbi and payment gateway was payu. The transaction failed but the money was deducted from my account. How and when will i recover my amount.

Transaction date : 31st august 2018
Transaction amount :5610
Txn id :[protected]
Name: jayachandra
Gmail : [protected]@gmail.com

Plz refund mney...
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A
Anuraag Tomer
from Chandigarh, Chandigarh
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order status confirmation required

Hi Team,

On 03-Sep-2018, i ordered for visiting cards on "www.printasia.in" website and payment of Rs. 159/- was also made against reference no: "BIL/ONL/[protected]/PAYUMONEY/PayUMoney", payment was deducted from my account but till date any kind of voucher code and ordered material also not delivered yet. It is requested to look into to the issue on priority and help to resolve the same.

Regards,
Anurag...
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A
avninder singh
from Basi, Punjab
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bill payment not update

Address:Ludhiana, Punjab, 141003

Dear sir
I have paid electricity bill via payumoney dated[protected] time 18:57:05 my electricity account no is ([protected]) paid amount is 35333.55
But till date not update my bill amount & payumoney contect no is[protected] not respond 08-09-18 to till date or time am also attached payumoney payment recpit in this email please check & solve my issue

Thanks & regards
Avninder singh
[protected]...
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G
gaurav785
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not refunded yet

Address:Pune, Maharashtra, 412207

I was booking rail ticket through irctc. Transaction failed from irctc but it was debited from your end. And i had not receive my refund yet.
Transaction id: [protected]. Refund as soon as possible. Customer are loosing faith if all these things happen.
I had contacted irctc and my bank. Both told to contact payu money. Please help on this. I had given the transaction id....
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Address:Gautam Buddh Nagar, Uttar Pradesh
Website:sdmis.nios.ac.in

Dear sir,
मैंने nios में एडमिशन फॉर्म 31-अगस्त-2018 को सबमिट किया और 2 बार फ़ीस भी पेमेंट किया जो की payu/payubiz के गेटवे से किया गया था, लेकिन दोनों बार फीस काटने के बाद रिसीप्ट नहीं आई और फीस...
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P
priyankka666
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fees receipt not generated

I applied for s. O. L. Admissions 2018 and paid rs.3574 on[protected] that has already been deducted from the bank account but the fees receipt and the id card has not been generated for the same in the end process so i need urgent help to generate it or for the safer side i want to know the procedure for refunding the entire amount as soon as possible....
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A
Adarsh02
from Yarada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc train booking amount not refunded

Address:Bangalore, Karnataka

I booked train ticket transaction from Irctc connect app from PayU gateway, amount got debited but irctc showing no response from bank. Please refund my money. Ticket only not booked but PayU money replied to one mail as transaction done successfully so ask irctc. If payment done to irctc means ticket should book but ticket not booked, still tickets are there to book. Worst payment gate way. Why irctc still keeping like this payment gateways...
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A
ankushju36
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

neither get product nor get the refund

Address:Kolkata, West Bengal, 700040

I purchased a book on jun 8, 2018, from the merchant named: neon classes
With the payment id:[protected] and of merchant order id: 21536c07633f475017c8. I am writing this mail today on 1st september because when in june i contacted them the had told me to wait and assured me that they would call me so i was waiting and after some day i forget. On 1st september neither the book has arrived yet nor i have gotten my refund. I want my refund...
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S
shweta1999
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charging double transaction and refund for the second one

Address:New Delhi, Delhi, ARIHLP183GKWT
Website:payumoney

I have submitted my ignou fee for admission on at first transaction got cancelled but second time through payumoney purchase it gets done.
after a few hours, I had received message from my sbi bank that there was two transaction of 5600. one was for ignou and another was a purchase worth 5600 on PaymentsPayU. so I want a refund as at the time of transaction I do not have any payu account I have done it online at the time of payment...
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I
inviajay
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted for meter recharge but voucher code not generated or send to email id

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304

I have done electricity recharge of rs 1000 from my account of my society Vivek vihar, Sector 82, Noida. Money is debited and succcess message is displayed but no voucher code is generated.
It didn't even send any to email or phone number conatining voucher code.

It was done 30/08/2018 at 18:38PM.
I was using site https://www.payumoney.com/webfronts/#/index/vivekvihar

please, help me resolve it....
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A
Anuja Dhyani
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payment id 205530430: this is a scam

I used payu for making a transaction of inr 2943 for a purchase.

Unfortunately my order dint go through and now my money is stuck. They have not made any contact except providing the payment id.

I have no idea how long will it take. I have been calling them, sent g email but no reply.

Ihave no option but to wait for their response. Reading all these horrifying comments it feels such a rip off....
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M
muralipv63
from Aurangabad, Maharashtra
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a fake client collecting money online thru payumoney

Address:Bangalore, Karnataka
Website:thespicemarket.in

There is a online portal, www.spicemarket.in and they are marketing spices online and collecting funds through payumoney. I had placed an order with them worth rs.2117/- and paid through my credit card on 26th august, 2018 at 19.21, payment id:[protected] as per receipt received from payumoney. The receipt says that receipt of the money was sagagen technology and payment id.
On not receiving any further communication about delivery...
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A
Anuja Dhyani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment id 205530430: this is a scary website

I was making a payment via sbi and in the excitement of placing order used payumoney which reflected as an option.

The transaction failed and an amount of inr 2943 got deducted on 25th aug 2018.

There is no refund and i have even written to them about this.

Its been 5 days and there is no refund.

I so regret using this website and will not use any other website for payment again....
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P
Paramvirsingh
from Kaithal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

1469 t shirt online shopping

Address:New Delhi, Delhi, 135003
Website:www.1469workshop.com

I paid 1700 rupees to 1469 online shopping website to buy t shirts, I did not received any shopping, I paid through payumoney from my SBI debit card and didn’t receive any confirmation or order from either of you .my name is Paramvir singh .
Vill-milksukhi PO -Mandhar
Yamunanagar haryana
Mob [protected]
Payment date 23 rd aug
Reference[protected]
Please help me with this matter...
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R
Rahulpayumoney
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount not settled

Address:New Delhi, Delhi, 110041

I received payment of amount 14000 on 20aug18, which is showing will be settled in 72 hours since 20aug but not yet transfered to me...
When i am trying to contact then by filling help section they never reply...
They never reply of any email...
I need my money please help me how can i?

Rahul kumar
[protected] register mobile number
[protected] alternative mobile number
[protected]@gmail.com...
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S
sandeepjighosh
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

someone logged into my account with my email address and mobile number and made a transaction

Address:New Delhi, Delhi, 110096
Website:www.payumoney.com

Someone logged into my account and made a transaction and i have no idea who it is and how he got my email address and mobile number,

I'm scared that the "fraud" can be happen again, either he is from your payumoney department or some con man.

please look forward to my account.

its a private account not a merchant account.

I have dropped everything possible in Video and image format.br...
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D
divyamah
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund through irctc

I was booking a ticket using my visa card. The amount got deducted from my card, but the ticket didn't get booked and shown error as "no response from bank". Bank name is shown as payumoney. I haven't received the refund till now. Below are the transaction details:
Transaction id at irctc: [protected]
Transaction id at my bank end:[protected]...
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