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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
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PayUMoney reviews & complaints page 152

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G
gopu_nair
from Delhi, Delhi
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irctc ticket booking using payu gateway

Hello

I had tried to book a tatkal ticket from Krishnarajapuram to Kottayam on[protected] in Irctc website using PayU gateway using my credit card. However, due to network error the ticket was not booked, however the money was deducted from my card. The transaction id of the same is [protected]. It is almost 13 days after the transaction and the money is not credited back to my account. I would like you to look into the...
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J
Jaisun
from Bengaluru, Karnataka
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amount deducted twice in my bank account

Address:Bangalore, Karnataka, 560040

Bought some refills from livetek india. It came as transaction failed twice. I tried the third time and payment was suvessful. But amount has got deducted thrice and refunded once. I have to get one more refund for rs 1596. Pl check at the earliest and refund the amount. Pl let me know when i can expect the refund.in case i dont get the refund where should i complain?...
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Address:Pune, Maharashtra

Dear,

As i trying to book tatkal ticket on 21 oct 2017 using payu gateway with my idbi debit card but due to some technical errors with irctc my ticket didn't booked but the amount was debit from my account 2 times so request you to please check the same and help to refund my amount asap.
Contac details -
Email - [protected]@gmail.com
Phone - [protected], [protected]
Please refer image of transaction...
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S
Shafiq Mohiyuddin
from Bengaluru, Karnataka
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refund delayed

Address:Bangalore, Karnataka, 560032

Hi
I have made a payment of 2500 from my sb account icici[protected]
On 24 oct 2017 failed transaction status
Transaction id is[protected]
Kindly refund my amount
Regards
Shafiq
Your payment gateway is unreliable i noticed too many complaints against you
How do you expect to do business like this i am never going to use your payment gateway in future and if i get time i am going to...
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S
SAIBAL NIYOGI
from Mumbai, Maharashtra
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non receipt of refund amount in bank account

Hi,
I have cancelled 2 tickets on 16.10.2017 and the refund status is showing as "refunded" and bank name is "payumpp"
But till now the amount is not refunded to my account.
Please do the needful at earliest. & mail me at my email [protected]@gmail.com

Ticket 1:

Transaction id - [protected]
Date : 16.10.2017
Cancellationid /refundid - [protected]
Refund. Amt...
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S
salome yuolin
from Bengaluru, Karnataka
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regarding refunding money for failed transaction

Address:560016
Website:www.payumoney.com/bescom/#

On 23 oct 17, 12:13 pm and and 12:16 pm i tried to pay bescom electricity bill i performed transaction for first time the transaction has failed, but i tried again i got the same error but my money was debited twice from my account for a failed transaction. Regarding this i sent mail to pay nearly 7- 8 times but each time they say they refund within 5-7 days, but still they never refunded the money, it is so frustrating because you people...
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K
Kishu Raj
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund problem

Address:New Delhi, Delhi, 110052

I have booked rail tickets through irctc and the gateway i have chosen was payu, and transaction was failed but my money has been debited and in the irctc site it is showing that refunded to bank
My transaction id is [protected].
When i can expect the refund gets credited to my bank account through which i have made the payment originally. Kindly solve this issue...
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R
rahulkap
from Delhi, Delhi
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money deducted twice from account *

Address:New Delhi, Delhi, 110033
Website:axis bank

Hi team,

Yesterday i was making payment on ola money and amount inr 599 was charged twice. I have received msg from my bank that this money is charged by payu gateway. I thought my money will be reversed in my axis bank account but still my money is not reversed yet.

Below are the msg which i recieved from bank:-

Alert:link aadhaar to avoid a/c blocking goo. Gl/aexhb4 26oct17: a/c 472076 debited...
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A
Aditya prakash singh
from Hazaribagh, Jharkhand
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transaction with sbpdcl failed

Address:801503

I would like to inform u that on 25 oct 17 i have deposited electricity bill amount rs. 1120 using internet banking payumoney and amount is debited from my sbi account.
But i got email that your transaction has been failed and electricity bill payment has not been paid.

Still i am waiting for refund.
Following are the transaction details:

Merchant name south bihar power distribution company...
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R
Rocky James
from Chandigarh, Chandigarh
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I have pay my emi for home credit app throw debit card payment

Address:Jalandhar, Punjab, 144001

I have pay my emi to my Axis Bank debit card online but taransion failed but my amount deduct my bank.

My taransion time is 11.10pm date 26/10/2017 I have pay my emi home credit app plz solve issue I have already ascaleed to my Axis Bank plz sir give my money back but sir I have no photo at time

Thank regard
Vikram Naagar...
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J
Jimmy George C
from Calicut, Kerala
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cheating the customer

Address:Ernakulam, Kerala, 682017
Website:Payumoney.com

Hi I paid Rs15000 through payumoney as donation to Kakkum Karangal, an NGO based in chennai for destitutes.
They have settled only Rs13000 to the NGO. Remaining Rs700 is their processing fee. The same was not mentioned during transaction.
They are on absolute cheating mode and does not give any toll free number on customer care. Beware of Payumoney. Fraudsters! Jimmy George C [protected]...
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R
roger3787
from Valapattanam, Kerala
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wallet to bank account not credited yet

Address:600047

I have transferred Rs 5000 on 24 th october and Rs 100 on 25 th October to my HDFC bank account. I have still not got the amount in my bank account. Status is showing as success. I have already raised a ticket in your portal. Ticket number is 01472548 and 01474562. It is almost been a week and my money is struck with you. Could you complete the transfer immediately. I may have to raise a complaint with cyber crime if this is not looked into...
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R
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding payment id 161286975

Address:Ludhiana, Punjab, 141007

I have deposited electricity bill on 28/08/2017 through payumoney payment id no[protected], merchant transaction indentifier : pyu[protected] rs. 2070.03 inclusive of convenience fee :20.03. But pspscl department said this payment has not been credited in our account. Previous bill amount added in bill of october 2017 month. Please rectify this and convey to pspcl for this receipt.

Gourav kumar,
Shimla colony, br...
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A
Adarsh329
from Ludhiana, Punjab
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payment pending in cbse portal but bank account debit

Address:Ludhiana, Punjab

Dear sir/madam
We done the payment of rs.22505.00 through internet banking of indian overseas bank to central board of secondary education for examination fee of 10th class on dated 24 oct. 2017 but on cbse portal payment status show pending and our bank account already debit. So please do the neadful action as earliest avoid late payment charges.
Thanks...
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S
salmanshady
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction failed not received money in my bank ac

Address:Mumbai City, Maharashtra, 400061
Website:www.payumoney.com

First i have transfer 2500 to someones payumoney wallet then tge sane person returned me that money unto my payumoney and as per the yr t n c we beed to wait for 7 days for transfer wallet money to bank ac i waited tgen yesterday 23oct i have returned the 2500 to my obc bank ac from wallet but till yet i have not received that # 2500 in my obc ac. Wtf man no customer care number no reply from mail no reply on playstore review please dont...
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S
snh_arpitk
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not received for ticket cancellation irctc

Address:110048

I have booked ticket on irctc for travel from ndls to tata using my using my credit card, due to wl status i cancelled ticket on irctc portal its showing money has been refunded back to payumpp on 06th october 2017 but the refunded money has not been credited back to my account. Please look into matter
Transaction id [protected]
Cancellation id [protected]
Pnr no. [protected]...
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A
Abhishekdesai30
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product - mens blazer

Address:Nagpur, Maharashtra, 440036
Website:Claue

I ordered men's blazer worth 699rs and paid 150 rs shipping charges on 18th of october... The site claue {clickandbuy. Online} is processing my order and haven't disclose delivery date... How much more time should i wait for my order to get delivered???
They didn't even confirm my order... Is it a fake site??? This site have no contact number for customer care... Are they gonna delivered my order or my money is wasted...
Please...
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S
sud12
from Gurgaon, Haryana
Oct 25, 2022
This thread was updated on Oct 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc ticket refund money

Address:110068
Website:PayU Payments Pvt. Ltd.

I have canceled a ticket. The irctc website is showing that your refund has done in payummp. But i didn't get the amount 1040rs. As i was promised. So i request you guys to initiate the transaction as soon as possible.
My transaction id-[protected]
My cancellation id/refund id- [protected]
Refund date-20th oct. 2017
Refund amount-1040rs.
And my bank is rbl ltd. And i used rbl debit master card for...
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V
Venkateswarareddy Challa
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failed transaction money not credited to my payumoney account

Website:www.payumoney.com

Hi,

There is a transaction with amounts of 1490 which show as failed transactions on app and website but the amount in not credited still. Please find the transaction numbers:

Amount transaction id

1490 —[protected]

I have raised complaint on website and app many times but, with little success.

There are other transactions of 217, 207 and 100 rs which also are...
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A
assy452
from Faridkot, Punjab
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refund of cancelled e- ticket

Sir, i booked a ticket on irctc on 05 sep 2017 from chandigarh to ambala cantt for 2 passangers and payment made through a gateway provided by payu with debit card. The train was cancelled so plz credit the refund amount of 160/- rupees to my account for cancelled ticket, the details are as follows:-

Booking transaction id - [protected]
Transaction date:- 05 sep 2017
Amount - 160/-
Cancellation id/refunded...
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