PayUMoney Complaints & Reviews

I wanted to add. Money on payumoney wallet but got some errors two time and money not added. I saw in bank money was deducted to payumoney. Please refund my money to my account as im having problems. Customer suppoet is not replying. Please revert my money to bank account. I was trying to reach to their customer support but no reply and i have read too many complaints so please solve my problem.. My registered mobile is [protected].

Merchant name: fitnesss hub
Order amount: rs 13503
Payment id:[protected]
And merchant order id: 469
I have ordered few items from fitnesshubindia.com on 16th august 2017 in which he could not deliver so he refunded the money on 7th september 2017 through payumoney, but payumoney is still holding back my money as till date the 1st november 2017, i have sent many email to payumoney about the pending refund, so they asked for a bank statement in which i have given them, after that they stopped replying, i have tried contacting them countless times, and every time i contact payumoney, various excuses are given again and again which are computer generated it seem. Many people are facing the same problem and i advice everyone to stay away from such a payment gateway like payumoney! It could also happen to you.

On 25 september 2017 i got a call for company registration they asked me to 1830rs and this money is refundable when you are not interested after 4-5 days call from to a same company and say me deposit 6000 rs for document verification bt i'm not deposit this money then they say me your registration money is refund within 15 days but about 1 month above time is taken... And now i'm calling on those mobile number is not answaring.

I tried booking a ticket on 20/10/2017 on irctc.co.in. Money got deducted but ticket was not booked. On irctc.co.in, status is not booked and payment is showing failed.
Transaction id: [protected]
No money refunded; it is 11 days now... You guys are a very poor gateway... And even worse customer service. No toll free numbers. Please do the needful... Someone might need the money... You thieves.

Hello

I had tried to book a tatkal ticket from Krishnarajapuram to Kottayam on[protected] in Irctc website using PayU gateway using my credit card. However, due to network error the ticket was not booked, however the money was deducted from my card. The transaction id of the same is [protected]. It is almost 13 days after the transaction and the money is not credited back to my account. I would like you to look into the same and process the refund as soon as possible.

Bought some refills from livetek india. It came as transaction failed twice. I tried the third time and payment was suvessful. But amount has got deducted thrice and refunded once. I have to get one more refund for rs 1596. Pl check at the earliest and refund the amount. Pl let me know when i can expect the refund.in case i dont get the refund where should i complain?

Dear,

As i trying to book tatkal ticket on 21 oct 2017 using payu gateway with my idbi debit card but due to some technical errors with irctc my ticket didn't booked but the amount was debit from my account 2 times so request you to please check the same and help to refund my amount asap.
Contac details -
Email - [protected]@gmail.com
Phone - [protected], [protected]
Please refer image of transaction ids.

Hi
I have made a payment of 2500 from my sb account icici[protected]
On 24 oct 2017 failed transaction status
Transaction id is[protected]
Kindly refund my amount
Regards
Shafiq
Your payment gateway is unreliable i noticed too many complaints against you
How do you expect to do business like this i am never going to use your payment gateway in future and if i get time i am going to lodge a complaint against you
Moreover on social media also i will write against you and see to it that you cannot fool my countrymen
Okay

Hi,
I have cancelled 2 tickets on 16.10.2017 and the refund status is showing as "refunded" and bank name is "payumpp"
But till now the amount is not refunded to my account.
Please do the needful at earliest. & mail me at my email [protected]@gmail.com

Ticket 1:

Transaction id - [protected]
Date : 16.10.2017
Cancellationid /refundid - [protected]
Refund. Amt - 1040.0
Bank - payumpp
Refund status - refunded
Refund date - 17.10.2017

Ticket 2 :

Transaction id - [protected]
Date : 16.10.2017
Cancellationid /refundid - [protected]
Refund. Amt - 3080.0
Bank - payumpp
Refund status - refunded
Refund date - 17.10.2017

Regards,
Dr. S. Niyogi

On 23 oct 17, 12:13 pm and and 12:16 pm i tried to pay bescom electricity bill i performed transaction for first time the transaction has failed, but i tried again i got the same error but my money was debited twice from my account for a failed transaction. Regarding this i sent mail to pay nearly 7- 8 times but each time they say they refund within 5-7 days, but still they never refunded the money, it is so frustrating because you people offer so poor service to customer. I request you to refund my money asap for the following payment id[protected] and[protected]. Please do the needful immediately.

I have booked rail tickets through irctc and the gateway i have chosen was payu, and transaction was failed but my money has been debited and in the irctc site it is showing that refunded to bank
My transaction id is [protected].
When i can expect the refund gets credited to my bank account through which i have made the payment originally. Kindly solve this issue

Hi team,

Yesterday i was making payment on ola money and amount inr 599 was charged twice. I have received msg from my bank that this money is charged by payu gateway. I thought my money will be reversed in my axis bank account but still my money is not reversed yet.

Below are the msg which i recieved from bank:-

Alert:link aadhaar to avoid a/c blocking goo. Gl/aexhb4 26oct17: a/c 472076 debited by rs 599;bal:rs 8003.32[inb/[protected]/payu.in/]

Alert:link aadhaar to avoid a/c blocking goo. Gl/aexhb4 26oct17: a/c 472076 debited by rs 599;bal:rs 7404.32[inb/[protected]/payu.in/]

Alert:link aadhaar to avoid a/c blocking goo. Gl/aexhb4 26oct17: a/c 472076 debited by rs 599;bal:rs 6805.32[inb/[protected]/payu.in/]

I have trying to contact your customer care number but was not able to get through.
My contact number is [protected].

Kindly try to resolve it asap and reverse my money inr 1198 in my axis bank account.

Will wait for your response.

Kind regards,

Rahul kapoor

I would like to inform u that on 25 oct 17 i have deposited electricity bill amount rs. 1120 using internet banking payumoney and amount is debited from my sbi account.
But i got email that your transaction has been failed and electricity bill payment has not been paid.

Still i am waiting for refund.
Following are the transaction details:

Merchant name south bihar power distribution company limited

Payment amount 1120.00

Payment id [protected]

Merchant website/store www.sbpdcl.in

Date/time of payment [protected]:24:07.0

Failure reason
Transaction dropped

[protected] / [protected]

I have pay my emi to my Axis Bank debit card online but taransion failed but my amount deduct my bank.

My taransion time is 11.10pm date 26/10/2017 I have pay my emi home credit app plz solve issue I have already ascaleed to my Axis Bank plz sir give my money back but sir I have no photo at time

Thank regard
Vikram Naagar

Hi I paid Rs15000 through payumoney as donation to Kakkum Karangal, an NGO based in chennai for destitutes.
They have settled only Rs13000 to the NGO. Remaining Rs700 is their processing fee. The same was not mentioned during transaction.
They are on absolute cheating mode and does not give any toll free number on customer care. Beware of Payumoney. Fraudsters! Jimmy George C [protected]

I have transferred Rs 5000 on 24 th october and Rs 100 on 25 th October to my HDFC bank account. I have still not got the amount in my bank account. Status is showing as success. I have already raised a ticket in your portal. Ticket number is 01472548 and 01474562. It is almost been a week and my money is struck with you. Could you complete the transfer immediately. I may have to raise a complaint with cyber crime if this is not looked into in a day or two please.

roger.[protected]@gmail.com

Regards
Roger

I have deposited electricity bill on 28/08/2017 through payumoney payment id no[protected], merchant transaction indentifier : pyu[protected] rs. 2070.03 inclusive of convenience fee :20.03. But pspscl department said this payment has not been credited in our account. Previous bill amount added in bill of october 2017 month. Please rectify this and convey to pspcl for this receipt.

Gourav kumar,
Shimla colony,
Contract a/c no [protected].
Contact no [protected]

Dear sir/madam
We done the payment of rs.22505.00 through internet banking of indian overseas bank to central board of secondary education for examination fee of 10th class on dated 24 oct. 2017 but on cbse portal payment status show pending and our bank account already debit. So please do the neadful action as earliest avoid late payment charges.
Thanks

First i have transfer 2500 to someones payumoney wallet then tge sane person returned me that money unto my payumoney and as per the yr t n c we beed to wait for 7 days for transfer wallet money to bank ac i waited tgen yesterday 23oct i have returned the 2500 to my obc bank ac from wallet but till yet i have not received that # 2500 in my obc ac. Wtf man no customer care number no reply from mail no reply on playstore review please dont take down ur company by this small issues kindly do the needful

I have booked ticket on irctc for travel from ndls to tata using my using my credit card, due to wl status i cancelled ticket on irctc portal its showing money has been refunded back to payumpp on 06th october 2017 but the refunded money has not been credited back to my account. Please look into matter
Transaction id [protected]
Cancellation id [protected]
Pnr no. [protected]