PayUMoney Complaints & Reviews

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Payumoney gateway
Title
Company

From: satish naik
Sent: friday, october 6, 2017 2:48 pm
To: payumoney gateway
Subject: re: refund

Dear mr sachin sharma,

Pl confirm details you send to me for paying gst.

Umesh kumari a/c[protected] ifsc: indb0000022 induslnd bank

Also send amount gst amount and it's challan

Rhodes,

Satish naik

Sent from samsung mobile

— original message —
From: payumoney gateway
Date: 06/10/2017 2:09 pm (Gmt+05:30)
To: [protected]@hotmail.com
Subject: refund

Dear satish,

It was great speaking on phone, as we told you that your cheque of
Rs-25168/- is ready for that we need gst tax of 18% which is
Please complete your process so that we send this cheque to your home address

We give 100% guaranty of your amount

Thanks & regards
Sachin sharma
Payumoneyteam

Payumoney gateway
Title
Company

Hi,

I have done the transaction on 03 oct 2017 04:08 pm but transaction failed & payumoney wallet debited with rs 7432.

No debit/credit card used & full payment made from payumoney wallet.

But after passing 3-4 days still no refund into payumoney wallet and now payumoney demanding bank statement which show debit amount but how can i provide bank statement when no card used & full pay. From payumoney wallet.

Worst service. No customer care no / robot reply : (

Payment id :[protected]
Suborder id:nh[protected]c2
Amount debited rs 7432

Hi,
I had booked a online ticket through irctc and made the payment through my citi bank credit card using the payu gateway.
After i cancelled one ticket it's showing that the refund has been given to payu and not to my credit card.
Please let me know how can i get the money which is with payumpp right now. Attaching the cancellation status screen shot.

Transaction id - [protected]
Refund id - [protected]
Transaction date - 11-sep-2017
Amount - rs 345/-

Thanks,
Arijit dey
[protected]

Respected sir, my phone no is [protected], the date of incident is 28/09/2017. Sir i done the transation for the exam fee. I have not recieved the fee back in our my account. My transaction id[protected] and payment id[protected]. Please sent my fee of the exam. Previous fee i recieved today. One transaction is pending. Thanks you respected sir.

Today i paid 16520 through my united bank of india savings account for south city international school fees.
In first attempt it declined but my bank account has been debited for rs.16522.42.

Since it declined first time i took another attempt and it was successful so my account has been debited twice.

I therefore request you to immediately refund the amount or inform my bank that you have received money only once so that my account is re credited.

Ramesh mohnot.
Mob. No [protected].
Email id [protected]@gmail.com

Merchant name: fitnesss hub
Order amount: rs 13503
Payment id:[protected]
And merchant order id: 469
Refund by the merchant has been made since 7th september 2017 but the money has not been credited to my account even after a month, i have contacted the merchant and also sent a bank statement to payumoney as it asked, but the response i receive from payumoney is to wait for 3-5 days and i have been waiting for more than 16 days, please help on the matter, thank you.

I had cancelled the ticket on 28.09.2017. And amount of 1920 has to be credited to my account. But after 6 days also it is not done.in the website it is showing refunded on 28.09.17 and bank name as payumpp. Details as below,,

Transaction id - [protected]
Refund id - [protected]

Please look into the matter.

Regards,
Vinod kumar g

Hi
I want to say that payumoney is a fraud company. They never pick call, they are not releasing my rs. 48000 since last 9 months. I mails so many times but they are not giving any reply.
I called on so many times on[protected], they ask to press 1 or 2 after that phone disconnect.

My website is – http://www.perfectherbals.in
Merchant id – 5685674

I have booked these three tickets in a row and had to cancel them..
Since my bank debit card was not given in the list i paid through payu money bearing extra charges. Now irctc says they have refunded the amount to payumpp but i have not recieved a penny back in my account. The date of refund made by irctc is given below. Please make a provision to refund my hard earned money back as early as possible

Cancelation id [protected] 29-sep-2017 transaction id [protected]
Cancelation id [protected] 29-sep-2017 transaction id [protected]
Cancelation id [protected] 27-sep-2017 transaction id [protected]

I am amitabh sahoo. I have booked a ticket on irctc using my visa debit but i was cancelled it later. On irctc portal its showing money has been refunded back to payummp but the refunded money has not been credited back to my account.
The details are given below :
Transaction id - [protected]
Cancellation / refund id - [protected]
Transaction amount - rs. 680.00
Refund amount - rs 560
Refund date-25/09/2017
Gate way transaction-othpg[protected]
Mobile no-[protected]

Transaction id:[protected]
Payment id : 97355684
I have made a payment of 35400 on 29th sep, 2017 via payumoney through icici bank and the bank confirmed that the same amount has been debited and transaction processed from bank's end. However, it not credited into merchant's account. And there is absolutely no customer support by payumoney. On reaching them via phone, it goes to ivr which gives an automated message asking customers to reach out to their respective merchant.
No quick resolution provided for such critical issues. Pathetic service.

Respect sir,
I received transaction status incomplete for payment id[protected] of rs 702.78 for manonmaniam sundaranar un in browsing at 26/09/2017 5:54pm... But amount was deducted again due to browsing struggels for payment id[protected] of rs 702.78 for manonmaniam sundaranar un at 26/09/2017 6:04pm from my debit card. L
So i kindly request you to refund any one of this payment early.. Anticipated your positive reply..

Thank you..

My account number: [protected]
Name: sahith romasan
Ifsc code: kvbl0001713

By,
Sahith romaisan

I paid 6999/ on dated 23/09/2017 through RBL Creadit card he offred me many more things like, india tour to family for three days, reward point, Gift voucher, and you will get cash back offer on purchasing of any things, he also offred me one card which can be use for any purchasing and you will get 30% cash back offer immediately.
i tried many more tine to approach customer care for my money back card he told me that we can not be refund your money at any cost u can do what you want.
So my humble to rquest to all my friends DO NOT BELEAVE ON IT AND DO NOT PAY ANY AMOUNT.

I bought online package on madeeasy website with payumoney and money was deducted from my bank account, i have received payumoney receipt but still madeeasy package is not unlocked as after payment payumoney website was stuck on do not reload page.

Plus there is only support for merchants on payumoney site not for customers.
At present i have failed to contact them but will update if i get any help or call from their side.
Contact me:[protected]
Merchant name: made easy order amount: rs 1025.00
Payment id:[protected]
Merchant order id: madeeasy18_119325

Net banking rs 1045.06
Amount paid rs 1045.06

Hi,
I have done transaction on 21 sep 17, 05:35 pm. Transaction details given below:
Merchant name - www.aquafresh.company
Merchant order id - 63
Payment id:[protected]
Amount - 1199

Amount paid through upi and payee is [protected]@axis. Amount deducted from my account.
When i send a mail to payumoney customer care, their representative told me transaction was failed but when i contact with bank, bank representative told me transaction was successes.in statement it shows success.
Bank name - dbs india
Transaction screen shot attached.
I have also attached screen shot of my transaction.
Still waiting from refund. Neither bank nor payumoney taking responsibility. My money has stuck.

I made a payment of 1677 rupees to sumo sushi restaurant on 28th september evening, through payu. When i called the restaurant they said that they didnot receive and the amount shall be credited to my account within 24 hours. It has been more than a week now and payu helpline doesnot pick up the phone. Thesenonline scammers need to be closed down and ai need my money back.

Transaction i'd[protected]

Merchant name - advaith foundation

There was a transaction made on 3-oct-2017 towards school fees.
The amount of rs 35858.50 is deducted from the bank, however received a mail from payu money saying the transaction was not successful. Please confirm on the status of this transaction. The bank has confirmed the deduction of the amount.

Regards,
Deepti

I have ordered redmi 4 phone from www.mi.com/in and done transaction through payumoney. The amount has deducted from my bank account but the order is not placed. The transaction is shown as successful in payumoney account. Please take up this matter and kindly refund the amount to my bank account as soon as possible.

Payment id:[protected]
Merchant id: 200110005170927282105497

Hi my name is kamal chauhan from sydney australia. I am sending email regarding my brother that 36000 from his credit car has been detucetd from this company and he is very stress he does not anything what he should do he is so much frighten as he belong to very low medium family. Bank is not doing anything please put his case in dispute and try to refund his money through you dispute or insurance company he is really street he don't knw what to do he just told me today that's why writing email to you thanx

I made a payment of 3290rs (Which is 3337.26 including other misc charges) on 05 august 2017 to kuvempu university for my exam fees. I've paid through payu money and we have received a confirmation mail from payu money and we haven't received from kuvempu university. Can you please check and assist me in this refund. Below are the details for assistance.

Merchant order id: b5ca420da36342e2c1a1.
Payment id:[protected]

On sep 18 i had written a mail to payumoney with the details and with the bank statement as asked by payumoney care on an initial mail but i haven't received a response from them despite of regular follow ups.