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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
Complaints 3770
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PayUMoney reviews & complaints page 155

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R
rameshmohnot
from Ingraj Bazar, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

paid money via net banking

Address:Kolkata, West Bengal, 700045

Today i paid 16520 through my united bank of india savings account for south city international school fees.
In first attempt it declined but my bank account has been debited for rs.16522.42.

Since it declined first time i took another attempt and it was successful so my account has been debited twice.

I therefore request you to immediately refund the amount or inform my bank that you have received money...
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W
Wanjop War
from Aizawl, Mizoram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money not credited to account even after a month from payumoney

Website:PayUMoney

Merchant name: fitnesss hub
Order amount: rs 13503
Payment id:[protected]
And merchant order id: 469
Refund by the merchant has been made since 7th september 2017 but the money has not been credited to my account even after a month, i have contacted the merchant and also sent a bank statement to payumoney as it asked, but the response i receive from payumoney is to wait for 3-5 days and i have been waiting for more...
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V
Vinodkumar2749
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not refunded in irctc

I had cancelled the ticket on 28.09.2017. And amount of 1920 has to be credited to my account. But after 6 days also it is not done.in the website it is showing refunded on 28.09.17 and bank name as payumpp. Details as below,,

Transaction id - [protected]
Refund id - [protected]

Please look into the matter.

Regards,
Vinod kumar g...
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P
perfectherbals
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payumoney - payment not releasing since dec 2016

Address:Gurgaon, Haryana
Website:www.payumoney.com

Hi
I want to say that payumoney is a fraud company. They never pick call, they are not releasing my rs. 48000 since last 9 months. I mails so many times but they are not giving any reply.
I called on so many times on[protected], they ask to press 1 or 2 after that phone disconnect.

My website is – http://www.perfectherbals.in
Merchant id – 5685674...
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P
Prajakta Pande
from Chandrapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund by payumoney for cancelled ticket

I have booked these three tickets in a row and had to cancel them..
Since my bank debit card was not given in the list i paid through payu money bearing extra charges. Now irctc says they have refunded the amount to payumpp but i have not recieved a penny back in my account. The date of refund made by irctc is given below. Please make a provision to refund my hard earned money back as early as possible

Cancelation id...
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A
AMITABH SAHOO
from Aizawl, Mizoram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancelled ticket money not credited to my bank account

I am amitabh sahoo. I have booked a ticket on irctc using my visa debit but i was cancelled it later. On irctc portal its showing money has been refunded back to payummp but the refunded money has not been credited back to my account.
The details are given below :
Transaction id - [protected]
Cancellation / refund id - [protected]
Transaction amount - rs. 680.00
Refund amount - rs 560
Refund...
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P
pujakarira
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debited from bank but not received by merchant

Website:www.payumoney.com

Transaction id:[protected]
Payment id : 97355684
I have made a payment of 35400 on 29th sep, 2017 via payumoney through icici bank and the bank confirmed that the same amount has been debited and transaction processed from bank's end. However, it not credited into merchant's account. And there is absolutely no customer support by payumoney. On reaching them via phone, it goes to ivr which gives an automated message asking...
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S
sahith romasan
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debited twice

Address:627751

Respect sir,
I received transaction status incomplete for payment id[protected] of rs 702.78 for manonmaniam sundaranar un in browsing at 26/09/2017 5:54pm... But amount was deducted again due to browsing struggels for payment id[protected] of rs 702.78 for manonmaniam sundaranar un at 26/09/2017 6:04pm from my debit card. L
So i kindly request you to refund any one of this payment early.. Anticipated your positive reply..br...
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A
Arunbhai dada
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

do not believe on payumoney fraud company

Address:410206

I paid 6999/ on dated 23/09/2017 through RBL Creadit card he offred me many more things like, india tour to family for three days, reward point, Gift voucher, and you will get cash back offer on purchasing of any things, he also offred me one card which can be use for any purchasing and you will get 30% cash back offer immediately.
i tried many more tine to approach customer care for my money back card he told me that we can not be...
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V
Vexxum
from Raebareli, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not received by merchant

I bought online package on madeeasy website with payumoney and money was deducted from my bank account, i have received payumoney receipt but still madeeasy package is not unlocked as after payment payumoney website was stuck on do not reload page.

Plus there is only support for merchants on payumoney site not for customers.
At present i have failed to contact them but will update if i get any help or call from their...
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A
arjunaugust
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted from account but transaction failed, still no refund

Website:www.payumoney.com/customer/dashboard/#

Hi,
I have done transaction on 21 sep 17, 05:35 pm. Transaction details given below:
Merchant name - www.aquafresh.company
Merchant order id - 63
Payment id:[protected]
Amount - 1199

Amount paid through upi and payee is [protected]@axis. Amount deducted from my account.
When i send a mail to payumoney customer care, their representative told me transaction was failed but when i contact with...
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P
Piya Seth
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not received by merchant and not refunded to me

Address:110076
Website:www.payumoney.com/support.html

I made a payment of 1677 rupees to sumo sushi restaurant on 28th september evening, through payu. When i called the restaurant they said that they didnot receive and the amount shall be credited to my account within 24 hours. It has been more than a week now and payu helpline doesnot pick up the phone. Thesenonline scammers need to be closed down and ai need my money back....
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D
Deepti hanumesh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money not received by merchant however deducted from bank

Transaction i'd[protected]

Merchant name - advaith foundation

There was a transaction made on 3-oct-2017 towards school fees.
The amount of rs 35858.50 is deducted from the bank, however received a mail from payu money saying the transaction was not successful. Please confirm on the status of this transaction. The bank has confirmed the deduction of the amount.

Regards,
Deepti...
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A
Akarsh vijayan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payumoney - refund of payment id: 164554432

Website:Payumoney

I have ordered redmi 4 phone from www.mi.com/in and done transaction through payumoney. The amount has deducted from my bank account but the order is not placed. The transaction is shown as successful in payumoney account. Please take up this matter and kindly refund the amount to my bank account as soon as possible.

Payment id:[protected]
Merchant id: 200110005170927282105497...
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K
K Star
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudy

Address:Solan, Himachal Pradesh, 173212
Website:[email protected]

Hi my name is kamal chauhan from sydney australia. I am sending email regarding my brother that 36000 from his credit car has been detucetd from this company and he is very stress he does not anything what he should do he is so much frighten as he belong to very low medium family. Bank is not doing anything please put his case in dispute and try to refund his money through you dispute or insurance company he is really street he don't knw...
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K
Kiran Gowda1
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of failed transaction

Address:Bangalore, Karnataka, 560064
Website:www.payumoney.com

I made a payment of 3290rs (Which is 3337.26 including other misc charges) on 05 august 2017 to kuvempu university for my exam fees. I've paid through payu money and we have received a confirmation mail from payu money and we haven't received from kuvempu university. Can you please check and assist me in this refund. Below are the details for assistance.

Merchant order id: b5ca420da36342e2c1a1.
Payment id:[protected]br...
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S
Sylvia Mk
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction problem

Address:New Delhi, Delhi, 110009

I paid my examination fees through payumoney on 2nd of october 17 but it keeps failing. I tried multiple attempts until i got a message saying there's insufficient amount in my sbi account. The fee is suppose to be ₹ 1610 including the extra charge ₹ 1626.31 to be exact. After this situation i got into i have no idea where to go further, whom to ask. There was ₹9000 in my sbi account but all were gone and now i'm helpless. I read about...
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K
kuldeeprajpaul
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment failed for irctc transaction on 30 sep 17

Address:Visakhapatnam, Andhra Pradesh, 530003
Website:www.irctc.co.in/eticketing/loginHome.jsf

Refer to the following:
Icici bank debit card transaction reference:

Date : 30 sep 17

Transaction remarks amount

Vin/www irctc c/[protected]/0 rs. 466.17
Vin/www irctc c/[protected]/0 rs. 270.68

Irctc failed transaction reference

[protected] rs. 465
[protected] rs. 270

While booking train tickets through payumoney...
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S
S.Maha
from Nattam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refunding the amount

This is my payment id:[protected], after paying the examination fee to manonmaniam sundaranar university, i can't get the downloaded form but i receive the payment receipt of your company. But i had received the message of the transaction in my mobile and to my email, but in the university website, it showing that i have not paid, but iam in need to get your refund amount, so please kindly take the steps as soon as possible....
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S
Shashank1993
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of failed transaction (college fee, huge amount)

Address:New Delhi, Delhi, 110096
Website:www.payumoney.com

Hi, i used payu from portal of fore school of management to pay my fee of rs 3, 12, 500/-.
The amount has been deducted from my icici bank account, but the transaction is failed. I request you to refund the amount asap. As it is a huge amount and i need it in urgent basis to fill my fee else my admission is at stake.

Payment id:[protected]
Email id: rama. [protected]@gmail.com...
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