PayUMoney Complaints & Reviews

I have ordered redmi 4 phone from www.mi.com/in and done transaction through payumoney. The amount has deducted from my bank account but the order is not placed. The transaction is shown as successful in payumoney account. Please take up this matter and kindly refund the amount to my bank account as soon as possible.

Payment id:[protected]
Merchant id: 200110005170927282105497

Hi my name is kamal chauhan from sydney australia. I am sending email regarding my brother that 36000 from his credit car has been detucetd from this company and he is very stress he does not anything what he should do he is so much frighten as he belong to very low medium family. Bank is not doing anything please put his case in dispute and try to refund his money through you dispute or insurance company he is really street he don't knw what to do he just told me today that's why writing email to you thanx

I made a payment of 3290rs (Which is 3337.26 including other misc charges) on 05 august 2017 to kuvempu university for my exam fees. I've paid through payu money and we have received a confirmation mail from payu money and we haven't received from kuvempu university. Can you please check and assist me in this refund. Below are the details for assistance.

Merchant order id: b5ca420da36342e2c1a1.
Payment id:[protected]

On sep 18 i had written a mail to payumoney with the details and with the bank statement as asked by payumoney care on an initial mail but i haven't received a response from them despite of regular follow ups.

I paid my examination fees through payumoney on 2nd of october 17 but it keeps failing. I tried multiple attempts until i got a message saying there's insufficient amount in my sbi account. The fee is suppose to be ₹ 1610 including the extra charge ₹ 1626.31 to be exact. After this situation i got into i have no idea where to go further, whom to ask. There was ₹9000 in my sbi account but all were gone and now i'm helpless. I read about the refund but i need to know and be updated about the time that is going to take for my further transactioning. So please take this matter seriously since i have ₹4 left in my account and i cannot even do anything.
Please consider

Refer to the following:
Icici bank debit card transaction reference:

Date : 30 sep 17

Transaction remarks amount

Vin/www irctc c/[protected]/0 rs. 466.17
Vin/www irctc c/[protected]/0 rs. 270.68

Irctc failed transaction reference

[protected] rs. 465
[protected] rs. 270

While booking train tickets through payumoney gateway on irctc website using icici bank visa debit card, the above 2 transactions failed. While money was deducted from my bank account tickets were not booked.

Also irctc website is displaying these two as failed transactions.

The money is not refunded yet and i am not able to decide whether i can go ahead for re-booking the tickets.

I don't want to book the same tickets twice and end up cancelling one.

Request to guide me on :
A) whether the money will be refunded or will the tickets be issued?
B) by when will the refund actually take place?

Regards
Kuldeep
Email : [protected]@gmail.com

This is my payment id:[protected], after paying the examination fee to manonmaniam sundaranar university, i can't get the downloaded form but i receive the payment receipt of your company. But i had received the message of the transaction in my mobile and to my email, but in the university website, it showing that i have not paid, but iam in need to get your refund amount, so please kindly take the steps as soon as possible.

Hi, i used payu from portal of fore school of management to pay my fee of rs 3, 12, 500/-.
The amount has been deducted from my icici bank account, but the transaction is failed. I request you to refund the amount asap. As it is a huge amount and i need it in urgent basis to fill my fee else my admission is at stake.

Payment id:[protected]
Email id: rama. [protected]@gmail.com

Dear sir/madam,
I have cancelled a waitlisted tatkal ticket on september 24, 2017 and money is immediately refunded to payu gateway. It's already been ten days but the money has not been refunded to my account.
Pnr no [protected]
Cancellation id:[protected]

Kindly process this as quick as possible
My account no:[protected]
Ifsc : icic0006036

I have booked my ticket on 27 august 2017 but due to some reason it get failed but it debited from my account and after when i checked that it get refunded it on my account there no such refunded amount by payumpp. I have provided the details below.

Transaction id:[protected]
Transaction date 27-aug-2017
Trans. Amt 170
Bank:payumpp
Refund status:refunded
Refund date:27-aug-2017

Kindly resolve my problem.

Regards
Prateek gupta

Sir/mam,
I am siddarth pratap singh,
I wanted to summit my fee through payumney to panjab university goswami ganesh dutta snatan dharam college sector 32 c chandigarh. Account is debited but fee not paid to the college
Merchant name goswami ganesh dutta snatan dharma college sector 32 c chandigarh
Payment amount 2529.85
Payment id [protected]
Date/time of payment [protected]:38:36.0
Failure message transaction dropped
But on the next day i submitted the fee and it was submitted. But till now i had not got the refund amount of rs.2529.85 as mentiond below the mail which i had recieved from payu money about the fail of transaction that in case my account gets debited i will be auto refund the amount,
But sir/mam i had not recieved any amount till now
Please solve my issue as soon as possible.

I have booked a ticket on irctc using payummp (Payumoney) using my sbi debit card and later cancelled it. On irctc portal its showing money is refunded back payummp (Payumoney) but the refunded money has not been credited to my saving account.
The details are given below.
Transaction id - [protected]
Cancellation/ refund id-[protected]
Refund amount-1265
Refund date - 25 september 207

I submitted my exam fee through payumoney to my university as my university uses the payumoney gateway. Amount was debited from my account and i also get a transaction successful email from payumoney but my university didn't recieve the money. Then where my money is.
My payment id is :[protected]
Merchant transaction identifier is :68e5574c636028c0d6f9.
Paid on :[protected]
I want to know where my money is.

Hello sir iam jasbir singh i have made an online payment through payumoney app or portal, in the account of verka milkfed by using my andhra bank debit card. For the position of clerk in verka milkfed. Now here issue is that balance of 504.46 rupees had been deducted from my account i;e andhra bank but iam receiving message that your last transaction has been faild no payment made. So could u plz do needful, by looking into this matter.

I have paid bescom bill through payumoney for the accountid:[protected].

Amount got deducted from credit card. But the amount due is still reflecting for accountid: [protected]. As bill not paid.

Bill amount deducted 449.30 on 14th of september.

I have received a confirmation message from payumoney that my bill payment is successfull. But the due amount is still reflecting in the app.

Where has my paid bill amount gone.? Why is this seen like not paid even after a successful payment message received?

Please reflect the bill to be paid or else refund the money.

I wanted to summit my fee through payumoney to delhi university bharti college. Account is debited but fee not paid twice
Merchant name bharti college students societies account
Payment amount 514.55
Payment id [protected]
Merchant website/store
https://www.payumoney.com/webfront/index/MiscFee
Date/time of payment [protected]:46:27.0
Failure message transaction dropped

Merchant name bharti college students societies account
Payment amount 532.42
Payment id [protected]
Merchant website/store
https://www.payumoney.com/webfront/index/MiscFee
Date/time of payment [protected]:59:12.0
Failure reason transaction dropped

Dear sir,
I have given order to hypermarketkart through payu. But after due date of delivery schedule, i got message for refund. I mailed to payu for refund but they asked for transaction details. I provided the same then also they are asking for the same again & again.
My order no. Is[protected] done on 10.09.2017 10.40 am. Paid through credit card to payu.
Pls. Help as it is already late & i want to complain at local consumer court.

Dear sir/madam,

With due respect, i brought your kind attention that 1 week ago, i have ordered 1 kg 'avocado' fruit on www.mygreenmart.in website & still the order is not shipped at my address by www.mygreenmart.in & they are not giving any response, as they are acting now as fraud.

Please solve my problem and kindly take a suitable action against www.mygreenmart.in or please refund my amount paid, as i am very disappinted.

I shall be very thankful to you.

The necessary details are as under :-
www.mygreenmart.in

Order no. 9232

Total amount paid : rs. 1465.90/-

Payumoney id :[protected]
Merchant order id : 9232_17092032

All the snapshots of my order are attached herewith.

Contact no. Of www.mygreenmart.in fraud executives are :

[protected]
[protected]
[protected]
[protected]

Please solve my problem asap.

I look forward to your response.

With regards,
Ramanpreet singh
House no.50, street no.21, anand nagar-b,
Patiala[protected] punjab.
[protected]
[protected]@gmail.com

I have been debited from my account for the bill payment but it shows error and two times this has happened. There is an error on your payment gateway. I have paid the bill and its showing i have not paid the bill. My account has been debited

After putting in the otp it showed we are not able to get authentication from the bank and bill was not paid. And now the account has been debited

I have done two payments today on sept 26, 2017 paying the water bill of bwssb (Bengaluru). One through development credit bank for 1410.31 and other through corporation bank for 1321.31. Both payments howed that there was an error and transaction cannot be processed by payu. But both of my accounts got debited.

This seems to be cheating

Please refund the payment to the bank account

Regards

Ali bhayani

Hi all,
I have transferred the amount of rs.[protected]+5000+5000+1200) in 4 transactions on 08 sep 2017 thru the option of "transfer to bank". But still that amount is not credited to the destination account (State bank of patiala).

Also i have sent all the documents which is requested by payumoney team but not yet resolved even did't get the update.

I have sent many mails to them but i did't get proper solution for that.

Here, i have attached the documents as well

I had made a payment on 25 sep 2017 from payumoney, payment id[protected] and merchant transaction indentifier-
45d8269956ad837abf3e, but unfortunately transaction got failed, but the amount was debited from my bank account!
It's been a day i didn't get my amount back in my bank account.
I raised ticket on [protected]@payumoney, i mailed them so many times but they are not reverting!
Kindly help me out!