PayUMoney Complaints & Reviews

On[protected] i tried to transfer rs 1549/- from my s b account n0. [protected] to lybrate.com by netbanking - andhra bank - saidabad branch - hyderabad. My account was debited but the amount was not transferred to lybrate.com. Ref; pay u /3ba15042/[protected]. I contacted andhra bank for credit-back to my s b account. But there is no reply from them even after one month. I request you to kindly help me in this regard.
S. Subramanyambr...

Hi
I want to complain against payumoney, on behalf of dhruvi enterprises (Proprietor company) they have take 5800/- rs for providing online payment gateway but they have not provided any service against it. I am regularly tring to contact them but no response given by them. Now i am totally depressed i dont have any clue how to file a complain against payumoney. Please help me

Owner dhruvi enterprises...

Hi sir/madan,

I initiated payment of rs. 3321 for non - rapdrp north bihar power distribution company and it failed i am waiting for reversal of that amount for last 10 days. There is no proper support for anything. I tried writing to official mail id's more than 5 times, till date i haven't received any reply. I am not able to find any customer care number as well. Please help.

Transacation id :[protected]br...

Have booked a ticket on irctc using payubiz gateway using my sbi card and it got cancelled automatically. On irctc portal its showing money has been refunded back to payummp but the refunded money has not been credited back to my account.
The details are given below :
Transaction id - [protected]
Cancellation / refund id - [protected]
Refund amount - rs. 990/-
Refunf date - 4th oct 2017...

I booked railway ticket on 07 october through debit card with pin powered by payu whose details are:
Passenger name: aman goyal
Age: 19
From: roorkee to: chandigarh of
15011 lucknow chandigarh express
Sleeper class, fare: 140.35 &.35 is payu charge.
However, the amount is deduct from my account but is not paid to railway department by payu. Thus, my reservation was not taken in consideration by railway...

Respected sir/madam,
I have made a payment (Id[protected] of rs.2107/- on 05.10.2017for kanpur electricity supply in respect of the month of september, 2017. My account no. 32122501 and the connection is in the name of smt. Radha rani, c-763, mig-2, barra-8, kanpur. It is further submitted that the payment is shown as successful by your website but in the website of kesco the payment is shown as pending till date. Kindly make the...

I had booked two tickets on august 26, and then canceled the ticket on 27th september and 2nd october due to being in the waiting, but till now these two refund amounts are stuck with you.
Today is about 15 days to date, so far this value has not been credited to my account.
I have spoken to the executives of both irctc and sbi, both are asking me to talk to you.
Here is the attachment all document which has been provided...

Hi team,
I was supposed to transact through payumoney from exide life.in but my payment was deducted from the wallet and order was not successful. Please refund that amount to wallet asap.
I am frequently sending mails but there is no response from the team. I have 20k amount in my wallet it was deducted and order not done. How long it will take to make my payment as today is the last date to make the payment for my insurance....

Hi,

I had done one transaction through payumoney payment gateway for paying my insurance premium on 07th nov 2017. But still it is not reflected in my insurance account and i have verified my bank account also, the transaction amount not credited in my account. Pleas find below the transaction details and let me know the status.

Transaction amount: rs, 5585.00
Transaction number : [protected]
Transaction...

I booked a ticket on 25th sept. 2017 through tirupathi balajidharshanbooking.com located at pattabiram chennai to go to tirupathi on 2nd oct. Since i could not make the travel on the said date i cancelled the ticket on 30th sept. Itself. I received a message from payumoney.com that the money will be refunded to the same account from where it got deducted within 3-4 working days. Now 11 dys have passed. I have not got my refund yet. When i...

Dear team, for make my trip i have done a payment worth 10, 407 rupees to book flight ticket on 30th september.
1st time the transaction was failed, so i tried second time and money got deducted both times.
I have already raised a query for this and no is[protected] but i didnt receive any feedback or response, this is certainly delayed a lot whereas this was claimed that i would be contacted within one working day.
Please...

I have purchased ibps memory based prelims test on bankers adda throught payu money and amount has been debited from my account but payment was unsuccessful and the test series was't available either... Regarding this issue i have't received any message about this issue. I tried to contact customer care but the lines are either dead or responses are not clear plzz help me with this
Thank you...

Dear sir/mam
On dated 9/10/2017 i have done payment of 5000/- through payu from my upi app. Fund has been deducted from my account but on the same time transaction has been failed.
My upi transaction details are below
5000.00 on date 09-oct-17 11:58:39 by upi ref no[protected] and payu failure id is[protected]. Kindly revert me as soon as possible. Moreover i did call so many times to you but no one is attending my...

I have booked a train ticket on irctc website through payu payment gateway from vskp to tata (Journey on oct 8 2017) on 7 oct 2017. Money got deducted from bank but tickets were not at all booked. So immediately take action to refund my amount of about 2324. I would be very much thankful to you i[censored] solve the case immediately and refund my amount as soon as possible....

Merchant name - visveswaraiah technological university
Payment id[protected]
I did my online payment through pay u money for my provisional degree certificate but dint recieve a receipt whose print out i need to submit in the vtu provisional office.. Please check out my payment id and send me the reciept as soon as possible to this email id - mohammed. [protected]@gmail.com.. Please do the needful as soon as possible.....

Payment id :[protected]
Merchant name :- harcourt butler technical university
Amount :- 30017.7
Transaction date:-31/08/2017
Email address :- [protected]@gmail.com
Name :- shruti sahu
Roll no :- [protected]
This is to hereby inform that i had done a transaction through"pay u money" gateway for the submission of college fees, the amount had already deducted from my account but it is not...

Please verify mr. Sachin sharma of your company while reviewing e-mail

Yes o your process in this


Payumoney gateway
Title
Company

From: satish naik
Sent: friday, october 6, 2017 2:48 pm
To: payumoney gateway
Subject: re: refund

Dear mr sachin sharma,

Pl confirm details you send to me for paying gst.

...

Hi,

I have done the transaction on 03 oct 2017 04:08 pm but transaction failed & payumoney wallet debited with rs 7432.

No debit/credit card used & full payment made from payumoney wallet.

But after passing 3-4 days still no refund into payumoney wallet and now payumoney demanding bank statement which show debit amount but how can i provide bank statement when no card used & full pay. From payumoney...

Hi,
I had booked a online ticket through irctc and made the payment through my citi bank credit card using the payu gateway.
After i cancelled one ticket it's showing that the refund has been given to payu and not to my credit card.
Please let me know how can i get the money which is with payumpp right now. Attaching the cancellation status screen shot.

Transaction id - [protected]
Refund...

Respected sir, my phone no is [protected], the date of incident is 28/09/2017. Sir i done the transation for the exam fee. I have not recieved the fee back in our my account. My transaction id[protected] and payment id[protected]. Please sent my fee of the exam. Previous fee i recieved today. One transaction is pending. Thanks you respected sir....