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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
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PayUMoney reviews & complaints page 153

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A
Amarkang
from Bathinda, Punjab
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19k refund pending from 2nd october 17

Address:Mohali, Punjab, 160062

I paid my daughter school fees to learning path school mohali on 2nd october 2017 time 15.35.19 but transaction dropped but rs 19003.60 deducted from my account payment id is[protected] after two days wait i need to submit fees so on 4th october 2017 i paid again to school by your portal which was successful payment id[protected] same amount. I called up your helpline which is not working even your email given ticket number 01451665 and 01435534...
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P
priyanshoo kumar sah
from Mohali, Punjab
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transaction problem ceat batting pada

Address:Bathinda, Punjab, 151001
Website:starsportsbazaar21.com

Merchant name: rishi reliable product

Order amount: 2240.
Merchant order id: 9b871de[protected]c7a0

Payment id:[protected]
Transaction date 4 october 2017

I have brought a ceat batting pads worth rs2240 from star sports baazar21. I have not get my product yet. When i call the merchant he is saying that he has not received money. But money has been debited from my account. I want my money...
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K
Keshrishi3
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for failed transaction on irctc

Address:Vaishali, Bihar, 844103
Website:Irctc.co.in

I booked ticket on ircrtc.co.in costing amount of 1820 on october 20. The bank was sbi and payment gateway was payu money. The transaction failed but the money was deducted from my account. How and when will i recover my amount. Last time there was failed transaction of 880 which i recovered after 2weeks only after complaining. Do i need to complain everytime for failed transaction or it will be automatically updated.
My transaction...
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A
Arpit Ojha
from Junnar, Maharashtra
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money stuck in payumoney wallet

Website:PayUMoney.com

I recently wanted to use payumoney wallet for a transaction. I tried to create an account on payumoney wallet. I rediscovered my old account on payumoney, i went on to use it and added rs. 5000 to it.
Now, i proceeded to execute the transaction. The transaction required an otp. This is when i realised that the olf account i had decided to use had my old mobile number which i no longer use. It belongs to someone else now and otp is...
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N
niveditasathya
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancelled train ticket not yet refunded

Address:Kolkata, West Bengal, 700031
Website:pay u money

I had cancelled my railway ticket on 06.10.2017 on irctc website and amount of 2460 has to be credited to my hdfc credit card account. But after so many days also it is not done.in the irctc website it is showing refunded on 06.10.17 and bank name as payumpp. But i have checked in my account the payment is not received yet. Details are as below,,

Transaction id - [protected]
Refund id - [protected]
br...
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A
abhi bhatnagar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not received yet

I had cancelled my railway ticket on 12.10.2017 on irctc website and amount of 2170 has to be credited to my account. But after 6 days also it is not done.in the irctc website it is showing refunded on 12.10.17 and bank name as payumpp. But i have checked in my account the payment is not received yet. Details are as below,,

Transaction id - [protected]
Refund id - [protected]

Please look into...
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Dear sir/madam,
I have paid the school fees for my son favoring sindhi model senior secondary school, kilpauk, chennai -10 for rs.8330/- and got an email confirmation details as below.

Dear buyer
Thank you for paying with payumoney. Your payment has been successfully processed. For any queries, please contact us here
Merchant name: sindhi model school order amount: rs 8330.00
Payment id:[protected]br...
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M
Meenakshi Sarvagopal
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ignou fees paid but not reflected

Address:560076
Website:www.payumoney.com

Sir,
When trying to pay my ignou university fee, it took me to paymoney through vijayabank, i paid 7811 on 14/oct/2017. Transaction at bank end was successful, but when the link came back to ignou, it was saying that not able to contact bank server so pay again. I called the bank, and money is already deducted and sent. Ignou is saying they've not received the payment. As it's my exam fee, kindly let me know what is the status of...
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S
subhrajit1
from Ranchi, Jharkhand
May 12, 2021
This thread was updated on May 12, 2021
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fraudulent transaction on hdfc debit card

Address:Ranchi, Jharkhand, 834008

On 15/10/17 around 2 pm, two fraudulent transactions were made from my account, each of which debited 9021/-. So a total of 18042/- was debited.

Please block the transaction id[protected] and[protected] against sandeep kumar (They blocked my account and used my mobile number for the account holder). Please keep me updated on this.

2 messages i got show reference of payupaisa47779 on 15/10/17 for rs 9021/- each.br...
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P
Pathak3272
from Korba, Chhattisgarh
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refund not received in my account

Address:New Delhi, Delhi
Website:Payumoney

Payumoney — refund money not transferred to account
Me shivam pathak
I have paid to one plus store by payumoney on 11th october. Due to some problem i have cancelled the payment. Now after 6 days of cancellation one plus store has intiated the refund to my account through payumoney on 12th october. The amount is 32999/- rs. But now today is 7th day i haven't got any refund. No one is picking up my phone in payumoney customer...
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M
Meetshah28
from Surat, Gujarat
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refund money not transferred to account

I have paid to travel triangle using payumoney on 3rd october. Due to some problem i have cancelled the payment. Now after 2 days of cancellation travel triangle has intiated the refund to my account through payumoney on 5th october. The amount is 14000/- rs. But now today is 11th day i haven't got any refund. No one is picking up my phone in payumoney customer care.

Transaction id: 1994953/171003/113209
Refund amount...
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P
pritamkab
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction failed but money deducted

Address:Mumbai City, Maharashtra, 400705
Website:halfpricebooks.in

Wanted to buy a book from http://halfpricebooks.in/. i went to the checkout option and selcted credit card payment. It took me to payumoney payment gateway where i entered my credit card details and pressed pay. Amount of rs.174 was deducted from credit card for which i received a sms. However, on the screen i got a message that "some error occured". I inquired with the http://halfpricebooks.in/ team. They cofirmed that the order is not received...
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S
S.Rajesh SAGAR
from Hyderabad, Telangana
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not refunded the amount

I have booked the railway train ticket but transaction failed and amount of rs 1960 has been deducted from my a/c on 08.10.2017 in irctc website shows refunded but the amount 1960.00 on 08.10.2017, still the amount has not credited into my a/c
The transcation has done through the pay u money (Payumpp)
But the pay u money has not refunded my money
The irctc has already refunded

Transaction id [protected]br...
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Address:Chennai, Tamil Nadu, 600010

Dear sir/ma'm
I have remitted the term iii on 30.09.2017 for my daughter to sindhi model senior secondary school, kilpauk,, chennai-600010 and the same was processed successfully in the payumoney portal.

My net banking also
Shows deduction of the amount.

I got confirmation mail of successful transaction as

"dear buyer
Thank you for paying with payumoney. Your payment has been...
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A
Aniket Sah
from Imphal, Manipur
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money got deducted but transaction failed. (rs. 6820)

Website:Times now global.

I made a payment for the insurance of my phone to times now global on 14th october. The money got deducted from the account but the transaction failed. The payment was through netbanking and wae via payumoney. The amount was rs. 6820 and the account no. Is 6224*0745. The ref no. Is [protected]. Please look into this matter at the earliest. The amount did reach payumoney...
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K
k.m.s
from Kovilpatti, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failed transaction on payment of exam fees

On 8th oct i pay exam fees to manonmaniam sundaranar university tirunelveli that my transaction failed and my money deducted from my bank account. When i contact my bank that they said your amount was sucessfully recieve by merchant but my exam fees was not paid rs 1710. Payment id:[protected] so kindly make a refund of my money. For futher contact number [protected] or k. M. [protected]@gmail.com i would expect a positive answer from your side....
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R
ravisharmahr
from Bathinda, Punjab
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transaction failed & refund not received

Address:Panchkula, Haryana

I have transferred money thru payumoney to ablue bird school sector-16, panchkula haryana, india. My money is deducted but payment is not made to school i have lodged a complaint to bank but they have checked all details & saying that same amount we have paid to payu money.

Total amont debited -2124.78
Date of debit[protected]
Bank-state bank of india
Ref. No. [protected]igacduvse4

Request...
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Address:New Delhi, Delhi, 110089

Dear concern,
I was trying to make the payment to tata power ddl, c. A no-[protected] yesterday (13/10/17) through my sbi net banking for rs. 8260/- through pay u money transaction id-pyu1416422 & payment id[protected].

I have entered the otp & suddenly site show error and transaction not completed but amount of rs. 8260 was deducted from my account. Please find my bank statement here as attached.

You...
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S
SinghAnubhav
from Noida, Uttar Pradesh
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invalid transaction

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308
Website:hfmpl.in

I have again recharged my electricity bill via payumoney gateway and even on successful transaction the money is still not transferred to the authority. This is second time i am facing this problem via payumoney.

Problem: i have paid rs. 1000 in the morning at 7:48 am ist for an electricity recharge at stellar mi legacy appartment. Still money has not been credited to my meter. For more details pfa transaction details. br...
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A
Abhimanyu Kohli
from Coimbatore, Tamil Nadu
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payment not sent to merchant after deducting money

Address:Gurgaon, Haryana
Website:www.payumoney.com

I have transferred money thru payumoney to a medical clinic who requested money thru payu. My money is deducted but payment is not made to clinic which is affecting medicine suppy for a cancer patient and it has been 2 days, i have submitted compliants multiple times and every time i get a new ticket number where as they say that issue will be resolved in 24 hours. They have been so lazy and ridiculous that they have not sent a single response...
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