PayUMoney Complaints & Reviews

I have booked ticket on irctc for travel from ndls to tata using my using my credit card, due to wl status i cancelled ticket on irctc portal its showing money has been refunded back to payumpp on 06th october 2017 but the refunded money has not been credited back to my account. Please look into matter
Transaction id [protected]
Cancellation id [protected]
Pnr no. [protected]

I ordered men's blazer worth 699rs and paid 150 rs shipping charges on 18th of october... The site claue {clickandbuy. Online} is processing my order and haven't disclose delivery date... How much more time should i wait for my order to get delivered???
They didn't even confirm my order... Is it a fake site??? This site have no contact number for customer care... Are they gonna delivered my order or my money is wasted...
Please help!!!

I have canceled a ticket. The irctc website is showing that your refund has done in payummp. But i didn't get the amount 1040rs. As i was promised. So i request you guys to initiate the transaction as soon as possible.
My transaction id-[protected]
My cancellation id/refund id- [protected]
Refund date-20th oct. 2017
Refund amount-1040rs.
And my bank is rbl ltd. And i used rbl debit master card for the transaction purpose.

Hi,

There is a transaction with amounts of 1490 which show as failed transactions on app and website but the amount in not credited still. Please find the transaction numbers:

Amount transaction id

1490 —[protected]

I have raised complaint on website and app many times but, with little success.

There are other transactions of 217, 207 and 100 rs which also are under dispute. I cannot provide u the transaction ids as they are not shown on your wallet now.

It will be very good if we have call support from payumoney.

Sir, i booked a ticket on irctc on 05 sep 2017 from chandigarh to ambala cantt for 2 passangers and payment made through a gateway provided by payu with debit card. The train was cancelled so plz credit the refund amount of 160/- rupees to my account for cancelled ticket, the details are as follows:-

Booking transaction id - [protected]
Transaction date:- 05 sep 2017
Amount - 160/-
Cancellation id/refunded id - [protected]
Refunded amount - 160/-
Refunded to bank - payumpp
Refund date - 06 oct 2017.
This refund is still not credited to my account.

I paid my daughter school fees to learning path school mohali on 2nd october 2017 time 15.35.19 but transaction dropped but rs 19003.60 deducted from my account payment id is[protected] after two days wait i need to submit fees so on 4th october 2017 i paid again to school by your portal which was successful payment id[protected] same amount. I called up your helpline which is not working even your email given ticket number 01451665 and 01435534 but 2nd oct drop payment not refunded till date even nobuddy replied my mails. Please look into the matter and refund my money
Regards
[protected]

Merchant name: rishi reliable product

Order amount: 2240.
Merchant order id: 9b871de[protected]c7a0

Payment id:[protected]
Transaction date 4 october 2017

I have brought a ceat batting pads worth rs2240 from star sports baazar21. I have not get my product yet. When i call the merchant he is saying that he has not received money. But money has been debited from my account. I want my money back. Where my money has gone. I want my money. Plz help...

I booked ticket on ircrtc.co.in costing amount of 1820 on october 20. The bank was sbi and payment gateway was payu money. The transaction failed but the money was deducted from my account. How and when will i recover my amount. Last time there was failed transaction of 880 which i recovered after 2weeks only after complaining. Do i need to complain everytime for failed transaction or it will be automatically updated.
My transaction...

I recently wanted to use payumoney wallet for a transaction. I tried to create an account on payumoney wallet. I rediscovered my old account on payumoney, i went on to use it and added rs. 5000 to it.
Now, i proceeded to execute the transaction. The transaction required an otp. This is when i realised that the olf account i had decided to use had my old mobile number which i no longer use. It belongs to someone else now and otp is going to someone else.
I decided to take the next most logical step, update my mobile number. But, no, you can't do that in payumoney wallet account. Now, i have rs. 5000 in my payumoney wallet account which i can't use for anything. It is stuck in the wallet! Quite frustrating!!!

I had cancelled my railway ticket on 06.10.2017 on irctc website and amount of 2460 has to be credited to my hdfc credit card account. But after so many days also it is not done.in the irctc website it is showing refunded on 06.10.17 and bank name as payumpp. But i have checked in my account the payment is not received yet. Details are as below,,

Transaction id - [protected]
Refund id - [protected]

Please look into the matter...

Nivedita

I had cancelled my railway ticket on 12.10.2017 on irctc website and amount of 2170 has to be credited to my account. But after 6 days also it is not done.in the irctc website it is showing refunded on 12.10.17 and bank name as payumpp. But i have checked in my account the payment is not received yet. Details are as below,,

Transaction id - [protected]
Refund id - [protected]

Please look into the matter.

Dear sir/madam,
I have paid the school fees for my son favoring sindhi model senior secondary school, kilpauk, chennai -10 for rs.8330/- and got an email confirmation details as below.

Dear buyer
Thank you for paying with payumoney. Your payment has been successfully processed. For any queries, please contact us here
Merchant name: sindhi model school order amount: rs 8330.00
Payment id:[protected]
Merchant order id: sindhi[protected]

Still the term fees on the website shows unpaid. I have raised a query from the website (No other option available) on 13-oct-2017 and received an auto response mail stating that the query will be resolved in 3-4 days.
There is no update till date, not sure if they would even respond. Appreciate if you would forward the complaint to get this issue resolved.
Thanks.

Sir,
When trying to pay my ignou university fee, it took me to paymoney through vijayabank, i paid 7811 on 14/oct/2017. Transaction at bank end was successful, but when the link came back to ignou, it was saying that not able to contact bank server so pay again. I called the bank, and money is already deducted and sent. Ignou is saying they've not received the payment. As it's my exam fee, kindly let me know what is the status of the money.

My bank: vijaya bank
Transaction id: 17320309
Date: 16/10/17
Beneficiary a/c : [protected]

Please do the needful as i'm not able to pay again at ignou site as it says that the txid is already successfful.

Ignou site: transaction id:181rs66149

My name: m. S. Meenakshi
Amount: 7811

On 15/10/17 around 2 pm, two fraudulent transactions were made from my account, each of which debited 9021/-. So a total of 18042/- was debited.

Please block the transaction id[protected] and[protected] against sandeep kumar (They blocked my account and used my mobile number for the account holder). Please keep me updated on this.

2 messages i got show reference of payupaisa47779 on 15/10/17 for rs 9021/- each.

Please take necessary steps to get the money back in to hdfc debit account.

Payumoney — refund money not transferred to account
Me shivam pathak
I have paid to one plus store by payumoney on 11th october. Due to some problem i have cancelled the payment. Now after 6 days of cancellation one plus store has intiated the refund to my account through payumoney on 12th october. The amount is 32999/- rs. But now today is 7th day i haven't got any refund. No one is picking up my phone in payumoney customer care.

This is not the way how treating your customer kindly refund my money

I have paid to travel triangle using payumoney on 3rd october. Due to some problem i have cancelled the payment. Now after 2 days of cancellation travel triangle has intiated the refund to my account through payumoney on 5th october. The amount is 14000/- rs. But now today is 11th day i haven't got any refund. No one is picking up my phone in payumoney customer care.

Transaction id: 1994953/171003/113209
Refund amount 14000.00
Merchant: www.traveltriangle.com

Please quote your reference id: [protected] for any future communication.

I got this message from payumoney but no callback or any kind of communication they are doing with me.

Wanted to buy a book from http://halfpricebooks.in/. i went to the checkout option and selcted credit card payment. It took me to payumoney payment gateway where i entered my credit card details and pressed pay. Amount of rs.174 was deducted from credit card for which i received a sms. However, on the screen i got a message that "some error occured". I inquired with the http://halfpricebooks.in/ team. They cofirmed that the order is not received by them.
So where is my money - there is no refund in my credit card too.

I have booked the railway train ticket but transaction failed and amount of rs 1960 has been deducted from my a/c on 08.10.2017 in irctc website shows refunded but the amount 1960.00 on 08.10.2017, still the amount has not credited into my a/c
The transcation has done through the pay u money (Payumpp)
But the pay u money has not refunded my money
The irctc has already refunded

Transaction id [protected]
Transaction date 08.10.201

Dear sir/ma'm
I have remitted the term iii on 30.09.2017 for my daughter to sindhi model senior secondary school, kilpauk,, chennai-600010 and the same was processed successfully in the payumoney portal.

My net banking also
Shows deduction of the amount.

I got confirmation mail of successful transaction as

"dear buyer
Thank you for paying with payumoney. Your payment has been successfully processed. For any queries, please contact us here
Merchant name: sindhi model school
Order amount: rs 8455.00
Payment id:[protected]
Merchant order id: sindhi[protected]
Payment summary amount
Net banking rs 8464.44
Amount paid rs 8464.44
Payee info payment breakup
Name
Xxxxx
Section
Xxxxx
Admission number
Xxxxx
Class
Xxxxx
Convenience fee
Rs 9.44
Term iii - tuition fees
Rs 8455.00
Your receipt for this payment is attached. You can view the receipt and transaction details anytime from payumoney dashboard.
View receipt
For any queries please contact us here"
(Note: details hidden intentionally as xxxxx by me)

However the same was not reflected in
The student fees account and shown as if the term iii fees amount
“unpaid” and also increasing the fine amount day by day as on today rs.375 is the fine amount.

This is the only website which is not having showing customer care number or mail id.
We have to send only through online compliant and we have no proof of what we have sent.

We will get automated reply with ticket number. With no intimation as to where to check the status of our complaints.

I don’t know whether i have to pay again with rs.375 fine as of today. Tomorrow it will increase again.

I sent online complaint on 12.10.2017. Got the automated response from auto response

I made a payment for the insurance of my phone to times now global on 14th october. The money got deducted from the account but the transaction failed. The payment was through netbanking and wae via payumoney. The amount was rs. 6820 and the account no. Is 6224*0745. The ref no. Is [protected]. Please look into this matter at the earliest. The amount did reach payumoney