PayUMoney Complaints & Reviews

On 23 oct 17, 12:13 pm and and 12:16 pm i tried to pay bescom electricity bill i performed transaction for first time the transaction has failed, but i tried again i got the same error but my money was debited twice from my account for a failed transaction. Regarding this i sent mail to pay nearly 7- 8 times but each time they say they refund within 5-7 days, but still they never refunded the money, it is so frustrating because you people offer so poor service to customer. I request you to refund my money asap for the following payment id[protected] and[protected]. Please do the needful immediately.

I have booked rail tickets through irctc and the gateway i have chosen was payu, and transaction was failed but my money has been debited and in the irctc site it is showing that refunded to bank
My transaction id is [protected].
When i can expect the refund gets credited to my bank account through which i have made the payment originally. Kindly solve this issue

Hi team,

Yesterday i was making payment on ola money and amount inr 599 was charged twice. I have received msg from my bank that this money is charged by payu gateway. I thought my money will be reversed in my axis bank account but still my money is not reversed yet.

Below are the msg which i recieved from bank:-

Alert:link aadhaar to avoid a/c blocking goo. Gl/aexhb4 26oct17: a/c 472076 debited by rs 599;bal:rs 8003.32[inb/[protected]/payu.in/]

Alert:link aadhaar to avoid a/c blocking goo. Gl/aexhb4 26oct17: a/c 472076 debited by rs 599;bal:rs 7404.32[inb/[protected]/payu.in/]

Alert:link aadhaar to avoid a/c blocking goo. Gl/aexhb4 26oct17: a/c 472076 debited by rs 599;bal:rs 6805.32[inb/[protected]/payu.in/]

I have trying to contact your customer care number but was not able to get through.
My contact number is [protected].

Kindly try to resolve it asap and reverse my money inr 1198 in my axis bank account.

Will wait for your response.

Kind regards,

Rahul kapoor

I would like to inform u that on 25 oct 17 i have deposited electricity bill amount rs. 1120 using internet banking payumoney and amount is debited from my sbi account.
But i got email that your transaction has been failed and electricity bill payment has not been paid.

Still i am waiting for refund.
Following are the transaction details:

Merchant name south bihar power distribution company limited

Payment amount 1120.00

Payment id [protected]

Merchant website/store www.sbpdcl.in

Date/time of payment [protected]:24:07.0

Failure reason
Transaction dropped

[protected] / [protected]

I have pay my emi to my Axis Bank debit card online but taransion failed but my amount deduct my bank.

My taransion time is 11.10pm date 26/10/2017 I have pay my emi home credit app plz solve issue I have already ascaleed to my Axis Bank plz sir give my money back but sir I have no photo at time

Thank regard
Vikram Naagar

Hi I paid Rs15000 through payumoney as donation to Kakkum Karangal, an NGO based in chennai for destitutes.
They have settled only Rs13000 to the NGO. Remaining Rs700 is their processing fee. The same was not mentioned during transaction.
They are on absolute cheating mode and does not give any toll free number on customer care. Beware of Payumoney. Fraudsters! Jimmy George C [protected]

I have transferred Rs 5000 on 24 th october and Rs 100 on 25 th October to my HDFC bank account. I have still not got the amount in my bank account. Status is showing as success. I have already raised a ticket in your portal. Ticket number is 01472548 and 01474562. It is almost been a week and my money is struck with you. Could you complete the transfer immediately. I may have to raise a complaint with cyber crime if this is not looked into in a day or two please.

roger.[protected]@gmail.com

Regards
Roger

I have deposited electricity bill on 28/08/2017 through payumoney payment id no[protected], merchant transaction indentifier : pyu[protected] rs. 2070.03 inclusive of convenience fee :20.03. But pspscl department said this payment has not been credited in our account. Previous bill amount added in bill of october 2017 month. Please rectify this and convey to pspcl for this receipt.

Gourav kumar,
Shimla colony,
Contract a/c no [protected].
Contact no [protected]

Dear sir/madam
We done the payment of rs.22505.00 through internet banking of indian overseas bank to central board of secondary education for examination fee of 10th class on dated 24 oct. 2017 but on cbse portal payment status show pending and our bank account already debit. So please do the neadful action as earliest avoid late payment charges.
Thanks

First i have transfer 2500 to someones payumoney wallet then tge sane person returned me that money unto my payumoney and as per the yr t n c we beed to wait for 7 days for transfer wallet money to bank ac i waited tgen yesterday 23oct i have returned the 2500 to my obc bank ac from wallet but till yet i have not received that # 2500 in my obc ac. Wtf man no customer care number no reply from mail no reply on playstore review please dont take down ur company by this small issues kindly do the needful

I have booked ticket on irctc for travel from ndls to tata using my using my credit card, due to wl status i cancelled ticket on irctc portal its showing money has been refunded back to payumpp on 06th october 2017 but the refunded money has not been credited back to my account. Please look into matter
Transaction id [protected]
Cancellation id [protected]
Pnr no. [protected]

I ordered men's blazer worth 699rs and paid 150 rs shipping charges on 18th of october... The site claue {clickandbuy. Online} is processing my order and haven't disclose delivery date... How much more time should i wait for my order to get delivered???
They didn't even confirm my order... Is it a fake site??? This site have no contact number for customer care... Are they gonna delivered my order or my money is wasted...
Please help!!!

I have canceled a ticket. The irctc website is showing that your refund has done in payummp. But i didn't get the amount 1040rs. As i was promised. So i request you guys to initiate the transaction as soon as possible.
My transaction id-[protected]
My cancellation id/refund id- [protected]
Refund date-20th oct. 2017
Refund amount-1040rs.
And my bank is rbl ltd. And i used rbl debit master card for the transaction purpose.

Hi,

There is a transaction with amounts of 1490 which show as failed transactions on app and website but the amount in not credited still. Please find the transaction numbers:

Amount transaction id

1490 —[protected]

I have raised complaint on website and app many times but, with little success.

There are other transactions of 217, 207 and 100 rs which also are under dispute. I cannot provide u the transaction ids as they are not shown on your wallet now.

It will be very good if we have call support from payumoney.

Sir, i booked a ticket on irctc on 05 sep 2017 from chandigarh to ambala cantt for 2 passangers and payment made through a gateway provided by payu with debit card. The train was cancelled so plz credit the refund amount of 160/- rupees to my account for cancelled ticket, the details are as follows:-

Booking transaction id - [protected]
Transaction date:- 05 sep 2017
Amount - 160/-
Cancellation id/refunded id - [protected]
Refunded amount - 160/-
Refunded to bank - payumpp
Refund date - 06 oct 2017.
This refund is still not credited to my account.

I paid my daughter school fees to learning path school mohali on 2nd october 2017 time 15.35.19 but transaction dropped but rs 19003.60 deducted from my account payment id is[protected] after two days wait i need to submit fees so on 4th october 2017 i paid again to school by your portal which was successful payment id[protected] same amount. I called up your helpline which is not working even your email given ticket number 01451665 and 01435534 but 2nd oct drop payment not refunded till date even nobuddy replied my mails. Please look into the matter and refund my money
Regards
[protected]

Merchant name: rishi reliable product

Order amount: 2240.
Merchant order id: 9b871de[protected]c7a0

Payment id:[protected]
Transaction date 4 october 2017

I have brought a ceat batting pads worth rs2240 from star sports baazar21. I have not get my product yet. When i call the merchant he is saying that he has not received money. But money has been debited from my account. I want my money back. Where my money has gone. I want my money. Plz help...

I recently wanted to use payumoney wallet for a transaction. I tried to create an account on payumoney wallet. I rediscovered my old account on payumoney, i went on to use it and added rs. 5000 to it.
Now, i proceeded to execute the transaction. The transaction required an otp. This is when i realised that the olf account i had decided to use had my old mobile number which i no longer use. It belongs to someone else now and otp is going to someone else.
I decided to take the next most logical step, update my mobile number. But, no, you can't do that in payumoney wallet account. Now, i have rs. 5000 in my payumoney wallet account which i can't use for anything. It is stuck in the wallet! Quite frustrating!!!

I had cancelled my railway ticket on 06.10.2017 on irctc website and amount of 2460 has to be credited to my hdfc credit card account. But after so many days also it is not done.in the irctc website it is showing refunded on 06.10.17 and bank name as payumpp. But i have checked in my account the payment is not received yet. Details are as below,,

Transaction id - [protected]
Refund id - [protected]

Please look into the matter...

Nivedita

I had cancelled my railway ticket on 12.10.2017 on irctc website and amount of 2170 has to be credited to my account. But after 6 days also it is not done.in the irctc website it is showing refunded on 12.10.17 and bank name as payumpp. But i have checked in my account the payment is not received yet. Details are as below,,

Transaction id - [protected]
Refund id - [protected]

Please look into the matter.