Verified Support
Jul 05, 2022
PayUMoney Customer Care's response Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query.
Jul 08, 2022
Updated by @Gopi Dear Sir
Email used: ca.[protected]@rediffmail.com & Mobile Number: [protected] Order details are as under & attached herewith:
Hi GOPI,
Just to let you know — we've received your order #{Hen}35042, and it is now being processed:
[Order #{Hen}35042] (June 20, 2022)
Product Quantity Price
Ines Sofa Cum Bed in Sandy Brown Colour 1 ₹4, 999.00
Subtotal: ₹4, 999.00
Shipping: Free shipping
Payment method: PayU India
Total: ₹4, 999.00
Billing address
GOPI SHARMA
Hno. 549-I Block, Bhai Randhir Sigh Nagar
Near Guru Nanak International School
Ludhiana 141012
Punjab
[protected]
ca.[protected]@rediffmail.com
Shipping address
GOPI SHARMA
Hno. 549-I Block, Bhai Randhir Sigh Nagar
Near Guru Nanak International School
Ludhiana 141012
Punjab
Dear GOPI,
Your transaction with JATIN RAMJIBHAI GHELANI was successful
Transaction ID: pay_62b042d41bb82_36034
Merchant: JATIN RAMJIBHAI GHELANI
Amount Paid: 4999.00
Order Date:[protected]:20:21
Customer Phone Number: [protected]
For any information pertaining to the status of your order, please contact JATIN RAMJIBHAI GHELANI
Thanks and Regards,
PayU on behalf of JATIN RAMJIBHAI GHELANI
Verified Support
Jul 08, 2022
PayUMoney Customer Care's response Hi,
Please note that this is a successful transaction via PayU Id - [protected] at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - pay_62b042d41bb82_36034 in order to get the status at their end.
Regards,
Team PayU
Jul 14, 2022
Updated by @Gopi Dear Sir
You are requested to take up the matter with escalated authority, as I have done payment only on the credientail and realibility of PayU through Gpay, its a hard earned money, either you are requested to share the contact details or refund money pls. I request to escalate the matter
Dear GOPI,
Details are as follows:_
Your transaction with JATIN RAMJIBHAI GHELANI was successful
Transaction ID: pay_62b042d41bb82_36034
Merchant: JATIN RAMJIBHAI GHELANI
Amount Paid: 4999.00
Order Date:[protected]:20:21
Customer Phone Number: [protected]
Order Number: Just to let you know — we've received your order #{Hen}35042, and it is now being processed:
[Order #{Hen}35042] (June 20, 2022)
For any information pertaining to the status of your order, please contact JATIN RAMJIBHAI GHELANI
Thanks and Regards,
PayU on behalf of JATIN RAMJIBHAI GHELANI