PayUMoney Complaints & Reviews

I was placing an order on Big Banyan Vneyard India online on 30th July and had opted for payment via upi.
I then did the payment through PaytM for which Big B anyan had used PayU payment gateway. The transaction amount is Rs. 3, 540
I did the transaction via CitiBank and money got debited from my account but Big Banyan did not received the amount. Big Banyan has shared a screenshot of their receivable page stating the money is not reflecting at their end and Citibank has given me a written confirmation stating it's a successful transaction from my bank account.
Please arrange to refund the amount asap.

Made a payment of 5041 for booking ID:[protected], for which amount hs been deducted but the merchant hasn’t received it and my flight didn’t get booked

Hello I am a student..
I Deposited My School Fees On
18/08/22 Using PayUMoney But The Transaction was not updated on My School Website..
But The Money Was Debited From My Bank Account..
The School Authorities Claimed That they Had Not Recieved The Money..
So I Demand for A Refund From The Company

I had made a payment through Paytm to a service provider whose account is linked through PayU. My Paytm & bank confirmed it was a successful transaction (amount debited from my account) but the service provider hasn't received the money. The service provider mentioned that PayU hasn't released the money to them. On raising a complaint with PayU, the ticket hasn't been attended nor resolved. No one is responding.

I have booked a item of Rs. 475 on flipbiz.in and payment made through payu money transaction ID. 45443_220809:96 to Merchant BHAVIK HARESHBHAI LIMBANI was paid. But I have not got the item till date. I made a complaint on 09/08/2022 of fraud merchant in the website of payu money and a ticket no.RN[protected] was provided to me on and assured to resolve till 22/08/2022 but complaint status no showing anything. I think payu money is also involved in this fraud. Kindly help me.

I have more than 2 Lakhs stucked in my payu account, i admit that there was a problem with my bank account due to that the settlement cycle got broken but i have clear all the problems with my bank account in 3-4 days but from now i havent got my funds i have been trying to contact payu support from last one year but they are listening to my financial problems and ignoring me, as i have raised the ticket last 12 days ago but still iam not getting any reply from them i daily raised the ticket and they keep ignoring me . and now my funds are also not showing in the payu dashboard . My ticket id is XV[protected]

A transaction of 12, 595 Rs failed on pay gateway. Even after multiple complaints these people did not refund me the amount back.

I have made an order of 150 rs. for bgmi uc through payu money. Merchant name is Ashutosh Verma.
Transaction is Successful and my amount is deducted from paytm. I have not got any uc in my account. Please confirm my order's delivery or refund my amount on paytm upi.

I had make an order at fashion art on 19 th August 2022.My money 3199 has been debited from my account but no any order confirmation and delivery details received from the marchant.It is a fraud marchant.Now I request you to refund my money in my bank account because you are the mediator of this transaction.I am going to complaint at RBI and also at Consumer forum if my issue not resolved within one week.

My payment is successful but diamond not given to me

I am a merchant on PayUmoney. Customers purchased some digital products from my website (https://learningscience.co.in). Total cost of transactions : Rs.4000 (approximately, Rs.40 average/digital product). PauUmoney not released my money into my account.

Please look into the matter and do the needful at the earliest.

Thanking you.

Made 2 payments to thriveco.in qnd got failed but money deducted from my Gpay.

Raised tickets on payu but when i go to track it doesnot show anything. Can i have the refund?

Trasaction ids: [protected] and [protected]
Transaction amount : 4074.90 in both ids
Email: avijeet.[protected]@gmail.com

Payment successfully done!! Bt i didn't get the diamonds

Last night i topup gamekharido.com garena free fire and topup is 1600 rupees and my id number is [protected] and my id have not come diamonds how is possible plz help me
Plz send me diomands or Return my money

Hello Sir,

i was paid Andhra Pradesh property Tax in May 25th 2022 amount of 3, 192.00/- using PayU option in the Tax web site.. i did not received any payment traction message either its success / failed . i waited almost 8hr and did not refresh the page to know the result page.

The amount was debited in my bank account.
below was the message which i received .
ICICI Bank Acct XX823 debited for Rs 3192.00 on 26-May-22; Payu Payments P credited. UPI:[protected]. Call 18002662 for dispute. SMS BLOCK 823 to [protected].

below is my my bank statement .
UPI/[protected]/UPI/yellowqr.183597/HDFC BANK
LTD/ICI03e21e7bb1974aeaa5c0454a74071c94/ 3, 192.00

i checked with ICICI bank about this transaction they said transaction was successful. but when i was checked with Mee seva they said they did not received the amount and in Andhra Pradesh Tax website the amount not at credited(showing still due in site).
i did not received any refund of 3, 192.00/- till date.

please share the transaction payment receipt . In Meeseva they are asking the payment receipt.

Settlement pending for more than 10 months. Have been in touch and followed all the procedures but no response, 35K is not small money. It feels like a scam. Many tickets raised no response. MID 6565622. If i dont get this resolved, i'll make it a big deal in Social Media.

Sir/mam,
Mene 27/02/2022, time 1. 18 pm ko mobile phone ke liye Google pay se Rs, 275/- ka amount pay kiya tha mobile phone nahi aaya.

08/08/2022 time 2. 41 pm ko Juicer ke liye google pay se Rs, 499/- ka amount pay kiya mere pass juicer bhi nahi aaya.

na hi mere pass kisi ka number hai or na hi koi id kya meri help kar sakte hai.

mera mobile no [protected]

Almost one and half month payment not settlement ..payu wale ne bina puche customer ko payment block kar karke baithe hai ...
One and half month ka 80000 ka interest kitna hota hai or aap log block karke baite hai kisi ki majburi to samjo .unko money ki kitni need hogi or aap log block karke baithe ho kya payu wale ne woh 80000 kamaye hai . Woh Paisa Mera hai payu ka nahi hai or bewakuf ki Tarah Paisa block karke baithe hai.

Many times i raise my ticket I'd but no response from payu.
My amount hold from July amount around 77 to 80 thousand rupees.
No one complain resolve and hearing.

Name:Md shanto islam
Id code :[protected]
Game name :f2kcrimect
Server : Bangladesh
Level : 76
Problem: account suspended