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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
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PayUMoney reviews & complaints page 19

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M
MAHESH ACHAREKAR
Jun 16, 2022
Jun 16, 2022
This thread was updated on Jun 16, 2022
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Payment Refund Google pe

Address:DOMBIVALI
Website:No

Please my payment Refund...
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S
siva sundar
Jun 15, 2022
Jun 15, 2022
This thread was updated on Jun 15, 2022
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Payment towards Flipkart

I have made a payment to Flipkart via PayU for Rs8100.00 on 06.06.2022 with trans Ref No. EXTLINK[protected]_5 towards payment of EMI for purchase of a mobile Phone. It was a successful transaction. But flipkart is not yet received this sum and put my account into Overdue and blocked by phone IMEIWhen tracked they PAYU ackd my request and generated tracking ID and replied that they will give details by 15.06.2022. Track ID is JG[protected].No...
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H
Harpreet Singh Ruprai
from Mumbai, Maharashtra
Jun 15, 2022
Jul 20, 2022
This thread was updated on Jul 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of payment

I had made the payment using Payu on 13th Aug 2021 for amount 1537 . The receiver has not got the payment and my account is debited. SBI is saying payment is at your end.

Attached is the bank statement...
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A
Advocate.Ingram72
Jun 15, 2022
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Deactivation/ deletion of A/C

Hi Pay U team,

Please consider this email my official notice to delete all the personal information/ data/ documents you have stored/ saved on my account by email - [protected]@gmail.com by the name of Shubham Pandey, Merchant ID- 8603197 within 7 days of receipt of this notice and share acknowledgements.

If we do not receive any acknowledgements in said time period, we will be bound to report this to...
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P
P PayUMoney Customer Care Number-7318-608-496 contact us...
Jun 10, 2022
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PayUMoney What kind of answer is this? What do you mean by not

Address:Gujarat

What kind of answer is this? What do you mean by not supporting the line...
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P
P PayUMoney Customer Care Number-7318-608-496 contact us...
Jun 10, 2022
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PayUMoney What kind of answer is this? What do you mean you have to the store

Address:Mumbai

What kind of answer is this? What do you mean by not reply to the email from the...
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A
Arundeshwali
Jun 8, 2022
Jun 9, 2022
This thread was updated on Jun 9, 2022
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Payu hold our money

My merchant id- 6764620
Payu hold my money of Rs. 71000 from last 1 month. So i try to reach customer care but no response to date. But i got one reply "bank account updated sign the addendum but I don't find any addendum to sign on dashboard" . it's our hard earn money and also paying all gst and things. Why you refusing to deposit our money to the bank account. It's looks like a fraud thing.
I request your team please deposit...
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Biswamitra Parida
Jun 7, 2022
Jun 12, 2022
This thread was updated on Jun 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Resolving of my Ticket No. UR5166642721 & KD1026729756

Respected Team,
I had registered my vehicle for HSRP through hsrp.in portal. This is processed with REAL MAZON INDIA LIMITED with the following details, where PayUMoney is the financial intermediary for that. I has raised the complaint with PayUMoney vide the Ticket No. UR[protected] & KD[protected] but no response on that.

Your transaction with REAL MAZON INDIA LIMITED was successful

Transaction ID: e97c578a75be78c3d59bbr...
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S
subbarao y
from Bengaluru, Karnataka
Jun 7, 2022
Jun 12, 2022
This thread was updated on Jun 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment to BWSSB

Paid an amount of Rs 4675.31 to BWSSB, Bangalore through payumoney CanaraBank on 05 06 22 at 6.32 pm. My SB account with KOTAK MAHINDRA BANK was debited. Reference no Kotak Mahindra Payment Gateway vide Ref No. [protected] against merchant OSPAYU.
I have not received any payment receipt or credited to BWSSB. Dues with BWSSB still showing Rs 4670.

Request payumoney to resolve the issue and see that amount credited to BWSSB....
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S
sac_mit022
Jun 7, 2022
Jun 12, 2022
This thread was updated on Jun 12, 2022
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Clarity on transaction

Hello Team,

I would like to get details on receiving party to whom the transaction is done:
ePAY/To:IBIBO WEB PVT LTD/[protected]/Prodigy framew done on 19/03/2021 amounted to Rs. 5997 from Union Bank of India A/C [protected]

Kindly send the details to [protected]@gmail.com/[protected]....
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A
ackd
Jun 6, 2022
Jun 9, 2022
This thread was updated on Jun 9, 2022
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I made payment through them to JagdishBhai Hadiya for 2395 in Feb

I reported incident but no action was taken by aggregator to arrange refund or provide details of the fraudulent merchant...
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R
Raju2222
Jun 6, 2022
Jun 12, 2022
This thread was updated on Jun 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recovery my amount

Address:25-4-123 KOTHAKARNAVANIPALEM PEDAGANTYADA VISAKHAPATNAM

I paid house rent an amount rs.2309 on 26.04.2022 but not credited in gvmc account please recovery money to my account
Transaction ID . T2205262217442247848552...
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M
Madhan Mohan Reddy Sanikommu
Jun 3, 2022
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LLR Payment deducted but application payment status FAILED again

I have paid 560.00 as an LLR fee through PayUMoney and I received a successful payment confirmation message but the LLR application shows payment failed.

Paid Amount: Rs 560.00
Payment ID:[protected]
Merchant Order ID: [protected]
Order Date & Time: June[protected]:11:55 PM
Merchant Transaction Identifier: [protected]...
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M
Madhan Mohan Reddy Sanikommu
Jun 3, 2022
Jun 12, 2022
This thread was updated on Jun 12, 2022
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LLR Payment deducted but application payment status FAILED

I have paid 560.00 as an LLR fee through PayUMoney and I received a successful payment confirmation message but the LLR application shows payment failed.

Paid Amount: Rs 560.00
Payment ID:[protected]
Merchant Order ID: [protected]
Order Date & Time: June[protected]:41:51 PM
Merchant Transaction Identifier: [protected]...
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S
Shalu dugtal
Jun 2, 2022
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Refund from Ignou

Got email by payu that my fees has been successfully refunded by IGNOU. But i didn't get my fee in my account yet. What's the Matter, why I didn't get the money yet after the status is showing successfull.
How to track the refund.

I added the screenshot also. Resolve this issue as soon as possible. It is humble request. As refund amount is 12000 and is a big amount for me....
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P
Pruthijit
from Bahula, West Bengal
Jun 1, 2022
Jun 12, 2022
This thread was updated on Jun 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment made without result

Address:H 141 Cosmopolis, Bhubaneswar 751019, Odisha,

For HSPR vehicle number plate, PAYUMONEY gateway was popped up and I made payment from my ICICI Bank Account . After the amount was deducted from my account, the following activities derailed and I was duped . I am quoting below the Payment deduction e-mail from my ICICI Bank, I will appreciate the deducted amount INR737.19 to be refunded immediately to retain the customer credibility .

Regards / Pruthijit Mohanty ( [protected]@msn.com,...
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H
hamimsyed
from Guntur, Andhra Pradesh
Jun 1, 2022
Jun 12, 2022
This thread was updated on Jun 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order Not received

Payment is done but order not recieved. ID - [protected]

Merchant contact details are required...
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S
shekhar1123
from Gurgaon, Haryana
May 30, 2022
Jun 3, 2022
This thread was updated on Jun 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Transaction from website

Address:WZ-5138, WAZIRPUR INDUSTRIAL AREA, 110054 NEW DELHI

I have ordered a cooler of Rs. 4799.20 on 24 may 2022. I was used online payment option by PayU. After payment i was got mail with detail
Your transaction with Baldev Kumar was successful

Website name: aggarwalandsons.co.in
Address: WZ-5138, WAZIRPUR INDUSTRIAL AREA, 110054 NEW DELHI
CONTACT NO : [protected], [protected]

Transaction ID: 59779744
Merchant: Baldev Kumar
Amount...
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S
Soorya raj
May 27, 2022
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Account on hold! Settle my funds

My merchant I'd is 7428570
Even though I shared all the asked documents, they asked me to wait for 210 days to get my settlements. I am asking them to settle my funds after 210 days now. They are sending some terms & conditions and asking me wait for another 210 days. Kindly settle my funds...
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S
Savysngh
from Udhampur, Jammu and Kashmir
May 27, 2022
May 28, 2022
This thread was updated on May 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount was Deducted from my account but payment was unsuccessful

I made a payment on a website through upi using payu gateway.
Amount was deducted from my account but payment failed .
I contacted the company's customer care they said payment was unsuccessful and amount will be refunded within 2 3 working days but still i haven't received any refund.
I even raised a ticket on payu help center regarding this but no one solved my query....
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