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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
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PayUMoney reviews & complaints page 21

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R
Ravidulla
from Bengaluru, Karnataka
May 1, 2022
Jun 17, 2022
This thread was updated on Jun 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment deducted twice for same application

Appling for renewal of driving license in.. Andhrapradesh govt website https://aprta.epragathi.org/.. transaction no=[protected]UPI) and[protected] where application n0 = AP[protected]DL... Amount deducted twice for single application as rs=1560(paid from UPI) and
rs=1560 (from icici) deducted as it showed try again that`s why i tried again it was successful later recved sms as amount deducted for 1st and 2nd transaction also...
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M
Mrudhuz
Apr 27, 2022
May 4, 2022
This thread was updated on May 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My payu settlement hold is not removed

My PAYU merchant id 7333271

Dear PAYU team,
Our company has lost all trust in you. We even doubt are you people fraud.
I raised a complaint of settlement hold 1 month back. I submitted all the documents that PAYU team requested me. Also I gave approval for refund also.
I received message from PAYU (screenshot attached below) saying "your request is already forwarded to concerned team and same will be completed...
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M
Megnum Enterprises
Apr 27, 2022
Apr 28, 2022
This thread was updated on Apr 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Our payment settlement on hold

My payu merchant id 8551966
On 25/04/2021 I received our 2nd settlement through the payu payment gateway. But they put these amounts on hold. So I try to reach customer care but no response....
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N
nitiniips
Apr 25, 2022
Apr 27, 2022
This thread was updated on Apr 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud done through payu

I will like to report a case which happened today with me where the fraudster presented themselves as MXTAKATAK representative and took my 20, 000/- from paytm wallet my paytm orderid is [protected] dated 25th April 2022
time 2:39 PM wallet ref no [protected]

payment was credited to Paupayments private limited but unable to track the name of account holder his phone number through which he contacted me is [protected]...
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P
parulc830
Apr 24, 2022
Apr 28, 2022
This thread was updated on Apr 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Transaction

Hi Team,

This is to bring your attention to multiple fraud transactions that happened from my Paytm postpaid accounts (Mobile No-[protected] or Email [protected]@gmail.com ).

Below are the transaction details.
1) transaction ID:[protected], Amount: 976, Date of transaction: 30 march 2022
2) transaction ID[protected], Amount 699, Date of transaction: 02 April 2022
3) transaction...
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A
Atulmso
from Mehsana, Gujarat
Apr 23, 2022
Apr 25, 2022
This thread was updated on Apr 25, 2022
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Unauthorized transaction

To PayU Nodal Officer Subject:- Complaint about an unauthorized transaction Respected sir/madam, This is to inform you that my name is Atulkumar Solanki and I hold a salary account in axis bank. My account number is xxxx59 and I have also a My Zone Credit Card from axis bank. my credit card number is xxxx xxxx xxxx 6660, I am working in health department in Government of Gujarat as a multi purpose health care worker. recently I served the...
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M
manasi hansa
Apr 22, 2022
Apr 23, 2022
This thread was updated on Apr 23, 2022
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Order is made to fake site

Address:801, 8th Floor, Empressa Building, 2nd Road, Khar West Mumbai Mumbai City MH 400052 IN

A payment of 1999 was made from my account at 1:11 pm of 21 April to payU payments pvt ltd, transaction id is[protected] on google pay. The site or merchant for which the transaction was made is false, complaint was made to PayU but no action has been taken. PayU should revert the money and taken action against the fake merchant on its platform....
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A
All-in Use
Apr 22, 2022
Apr 23, 2022
This thread was updated on Apr 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mistakenly paid to a fraud

My little brother played amount Rs.138 rupees simply tagz mobile phone gimbal and this transaction No.Transaction No. [protected] for Rs 138.00 and his name is DRONACHARYA ISHVERBHAI PATEL plssz look forward for this fraudster thanks.....
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L
lalita@1920
from Delhi, Delhi
Apr 21, 2022
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Black Cargo Joggers V3 100% Cotton Street Wear 24 Hour Clearance Sale

Done payment on[protected]. Still have not received any product, even not received my money back.

Done request on fashiontank.in for this issue
- Email no response
- Mobile not working
- Website - Not working

Done request on payment company https://payu.in/ for this issue
- No response...

PayU Logo
Hey Lalita,
Thank you for shopping with us! Your transaction...
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K
Karan Karumbaiah
Apr 21, 2022
Apr 22, 2022
This thread was updated on Apr 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want my refund back

I paid him money for 3 fish tanks but I didn't get any message or notice regarding the order .
Transaction ID : f1ba9fe31ae6dafabbc6
I want my money back...
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S
Soham7797
from kolkata, West Bengal
Apr 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction got cancelled but refund not initiated

On 5th march my transaction was failed but money was deducted.I spoke with my bank and they told me that money refund was not initiated from your side. Please look in this matter it is very urgent.it has been more than 30 days now.
card last 4 digit - 508968
first 4 digit - 6815
amount - 45000 rs
date of transaction- 5th march
email id - [protected]@gmail.com

national consumer complaint...
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A
Aditya Bokil
Apr 20, 2022
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Extreme delay in payment Settlement

Would like to bring to your attention that as per the agreement the settlements are not happening in my account for some or the other reasons which are not told to me.
I have been asked to provide the proofs of purchase, sale and delivery which are promptly supplied and yet I am receiving the message that the case is complicated and resolution will take time.
For your company 86 thousand might not be a significant sum of amount...
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F
Farzana2001
from Bengaluru, Karnataka
Apr 19, 2022
Apr 20, 2022
This thread was updated on Apr 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item (Belly Belt)

Address:Null
Website:Payu com

Hii, I am Farzana ordered Belly Belt from payu through website paid the payment also with the Transaction I'd : ([protected]), but I didn't received any ordered item so I am complaining to payu and team with the compusation of Rs 3, 000/- so please do the needful.

MAKE IN INDIA
#Dont fraud India

Thank you....
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S
snkrdas9@
Apr 18, 2022
Apr 20, 2022
This thread was updated on Apr 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment successful but no receipt give me

Address:math chandipur midnapur pin 721659

Sankarprasad das Ref IGANKAVQS7 ON 18Apr22 time9.00 AM...
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R
Ramesh Peddiredla
Apr 17, 2022
Apr 19, 2022
This thread was updated on Apr 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I had mistakely paid to a fraud

My child had payed amount Rs 138 rupees on simply tagz for rc car and this transaction id:Transaction No. [protected] for Rs 138.00 And his name is DRONACHARYA ISHVERBHAI PATEL pls look forward about this fraudster thank you...
+2 photos
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P
PayUMoney Customer Care Number-9064-786-587 contact us...
Apr 13, 2022
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What kind of answer is this? What do you mean you have to the store

Address:Delhi

What kind of answer is this? What do you mean by not reply to the email from the...
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PayUMoney Customer Care Number-9064-786-587 contact us...
Apr 13, 2022
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What kind of answer is this? What do you mean by not

Address:Delhi

What kind of answer is this? What do you mean by not supporting the line...
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R
Rachith N Rao
Apr 12, 2022
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No reply for ticket

I have paid money to fake website for payu partner and I have raised ticket even after 7 days no reply from payu...
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A
Atulmba33
Apr 12, 2022
Jul 28, 2022
This thread was updated on Jul 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Refund of amount

Address:PayU Payments Private Limited 7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana – 122002 Contact number: +91- 124-, Belgaum, Karnataka

Sir i have made a payment of Rs.2000 on 30/9/21 with payu money id.[protected].This is the reply whic i got from payu money.so pls check this amount. It's already takes too much time to resolve this complain. I didn't get my refund till date. I already generate complain. they are still saying that your complain is in progress. Dont you think that this complain will resolve in 2-5 working days.
This is the last time i am complaining...
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M
Mrudhuz
Apr 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My payu settlement is kept on hold

My payu merchant id 7333271
For more than 1 month, our settlement amount of almost Rs50000 is kept on hold. We tried to raise a ticket in payu help. It is simply replying the same messages and closing all our queries. There is no any customer care number for us to contact. Why you don't have any customer care number. Simply replying with robotic messages all the time. Since our settlement is on hold for long time it is creating lot...
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